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Last updated: September 1, 2015

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  1. Yasemin Kus

    Yasemin Kus

    Engineer/Business Analyst/Student


    Hi, I have experience in diverse areas from project management, business development to manufacturing. I am an Industrial Engineer working for Husqvarna Group in Sweden and prospective M.Sc. Production Engineering and Management student in KTH Ryoyal Institute of Technology. I can offer translation and transcription in English and Turkish languages, diverse business analysis services such as data analysis, SEO and so on. I am looking forward to working with you. Kind regards Yasemin

    $8.89 /hr
    0 hours
  2. Anthony Santos

    Anthony Santos

    Sales and Customer Service veteran with an affinity for writing


    I have been in the BPO industry for 14 years. My experiences are quite diverse from all posts from being an agent to holding senior leadership posts. My exposures are in telemarketing, customer service, technical support, market research, data gathering and surveys. I have experience different industries such as telecom, advertising, health, financial and manufacturing. Trainings and seminars plus life, have given me a more grounded sense about working in a fast paced environment and in the corporate world. The background I have is quite eclectic and would be easier for me to be fitted in most areas of business.

    $15.00 /hr
    0 hours
  3. Jesus Nava

    Jesus Nava

    Experience Customer service (Project Manager)


    1 year experience improving processess in service desk, also with the transition from one application to a different one. 3 year experience with the servicenow tool, I was in charge of groups management, Access management, in which I was responsible to evaluate and validate workgroups to be given access to use the servicenow tool. I was in contact with managers and leaders from different businesses so as to guide them and help when granting access to a workgroup. I also looked for ways to improve their ticketing system so as to make it user friendlier. Not only did I grant access to workgroups but also worked with incidents and SDLCs created, I followed up on them and resolved them. 1 year experience in end user service desk support, regular troubleshooting based on IT issues, helpdesk, American Hospital technical support, with IT issues. Resolved hardware and software problems, remote support, installation and settings of new applications. I have experience handling foreign users that work for the hospitals from England, China, India, and I feel I Have the empathy to handle the situation because not only the culture may be an issue but also their pronunciation. I have the experience of using The Remedy platform system, as well as service now. I have the experience of the ticketing system such as incidents and requests. I attended daily ops meetings with the client so as to discuss about incidents, how they were resolved, in what status they were in and how the service desk could assist. I had the freedom that if there was a need to change something in our remedy system, I could open a RFC so that a special item could be modified and as a result we could give better results to our clients based on our remedy system.

    $11.11 /hr
    0 hours
  4. Rashmi Ashish Srivastava

    Rashmi Ashish Srivastava

    Business Consultant- Lean Six Sigma+ Online Tutor

    India - Tests: 7

    Professionally managed team of experienced profession expert in Business Consulting, Operations Excellence,VLSI Expert, Online tutor, Proof reader and content writer. Electronics Graduate Engineer (Gold Medalist) with post graduate in VLSI design having 4+ year experience with leading educational institute ( Government and Private) as faculty. Six Sigma Black Belt with Mechanical Engineering Graduate and Post Graduate in Operations Management having rich experience with leading MNC's deploying world class manufacturing practices. Well versed in managing manufacturing processes in diverse industries- delivering all key performance metrics. Certified Lean Six Sigma Black-Belt professional with strong Operation & Manufacturing excellence, Change management and mentoring skills. An effective communicator with excellent relationship management skills and strong analytical, leadership, decision making, problem solving & organisational abilities. Have experience in 1. Statistical Analysis 2. Advanced Excel 3. Preparing Training Materials 4. Content writing & improving 5. Six sigma and other Process improvement tools 6. Process Documentation, SOP & Process Flow Creation 7. Online Tutor 8. Content Writing 9. Proof reading My strengths are: 1. Strong in numerical analysis 2. Can grasp and understand things quickly and get to the bottom of any problem quickly 3. Flair for learning new things 4. Leadership skill.

    $5.00 /hr
    0 hours
  5. Mahesh Patil

    Mahesh Patil

    Mechanical Engineer

    India - Portfolio: 6

    Hi, I have obtained bachelor's degree in Mechanical Engineering in 2008, then I worked for around one and half years in Atlas Copco, India. Then I left my job and completed Master's degree in Manufacturing science and engineering in 2012. Since then I am working for a reputed steel company in India. I am passionate about mechanical sciences and I would love to help you in any way possible for me.

    $11.11 /hr
    1 hours
  6. Jason Jocson

    Jason Jocson

    Accomplished Org Development Officer w/ Content Producer Skills

    Philippines - Tests: 2

    Ten years of working experience ranging from Business Process Outsourcing Operations and People Management, Quality support roles and Corporate responsibilities on Organization Development and Talent Management. Delivers leadership training both classroom based, develops e Learning modules and change management initiatives. Partners with company leaders and HR professionals to manage organizational and employee performance to ensure the achievement of organizational goals and objectives. Demonstrated expertise in classroom facilitation of behavioral modules, team building events and project management of current company. A six sigma Yellow belt certified, Quality Management System trained, Excel proficient and e Learning trained. Operations act as a P.O.C. in the absence of the Operations Manager of the Line of business/account; monitors absenteeism and site’s interval conformance - handles and manages 8-10 team managers per line of business/account - spearheads activities and initiatives concentrating on specific measures set by clients ( CSAT, FCR, ACHT ); sends weekly progress reports and discusses results and performances during weekly and monthly business review with the management team - do weekly reports and check agent performance in terms of CSAT, ACHT and FCR - administers in team projects to meet the clients demands and to support agents through coaching and mentoring processes Quality - do call monitoring and call evaluations for agents and make sure that the call flow guidelines is strictly followed - call calibration with UK clients - do weekly reports and check agent performance in terms of Quality and call flow adherence - administers quality initiative projects to meet the clients demands and to support agents through coaching and mentoring processes - makes use of Verinth system for call recordings, AVAYA and Service Observe for call monitoring and evaluation purposes

    $20.00 /hr
    0 hours
  7. Ivy rose C.

    Ivy rose C.



    A highly motivated professional with over 12 years of experience in the business process outsourcing industry supporting different programs ranging from health care, pre need, telecommunications, computers to online retail for customer service, sales and technical support in various leadership positions in Quality, Training and Operations

    $22.22 /hr
    0 hours
  8. Ahmed Hamdy

    Ahmed Hamdy

    Industrial & CAD Engineer

    Egypt - Tests: 1 - Portfolio: 2

    I am a product/industrial design Engineer with 8 years experience in mechanical design,CAD/CAM design, product design, 3D modeling,3D rendering and industrial design. I am using Autocad, Inventor, CATIA and Solidworks and i can give you the optimal quality of a company with price of freelancer and on time. also I have a well experience in Industrial systems modeling and simulation I working with ARENA Rockwell and flexsim. I'm holding a Master degree in Management of Technology so I can do any business models using a lot of modeling techniques. My bachelor degree was in Industrial Engineering, so I have experience also in Quality control using Minitab and excel and Project planning using Primavera and MS project.

    $11.11 /hr
    0 hours
  9. samantha stremmelaar

    samantha stremmelaar

    Experienced - keen - analytical but creative.

    Canada - Tests: 5

    Currently working in the insurance industry for one of Canada's largest insurance and financial services organizations. Lean and six sigma certified process improvement consultant, with 8+ years of project management, change management and business analysis experience working on $1m+ projects. A second love and current hobby/freelance activity is event and travel photography, samples of my work can be found here. Open to discuss new and exciting opportunities locally and abroad.

    $20.00 /hr
    0 hours