Appointment Setters & Call Center Representatives

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Post your appointment setting and scheduling project on Upwork and find talented call center agents and appointment setters, with impeccable English and communication skills, great attitude, a pleasant voice and proper telephone etiquette for your outbound and inbound call center. These experienced professionals can handle large client lists and heavy schedules, write or optimize your B2C and B2B appointment setting scripts, and record and track appointments with your clients and colleagues using Google Calendar, BookFresh or other appointment scheduling software.

Appointment setting is the process of contacting people, organizations or business representatives from a list of potential leads or colleagues to schedule further meetings. On Upwork, the world’s largest online workplace, companies hire friendly and experienced appointment setters to schedule and arrange Skype meetings, face-to-face appointments or webinars, and manage their scheduling software, tapping into their experience with telesales, lead generation, cold calling and appointment-setting techniques.

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Appointment Setting Job Cost Overview

Typical total cost of Upwork Appointment Setting projects based on completed and fixed-price jobs.

Upwork Appointment Setting Jobs Completed Quarterly

On average, 731 Appointment Setting projects are completed every quarter on Upwork.

731

Time to Complete Upwork Appointment Setting Jobs

Time needed to complete a Appointment Setting project on Upwork.

Average Appointment Setting Freelancer Feedback Score

Appointment Setting Upwork freelancers typically receive a client rating of 4.25.

4.25
Last updated: May 1, 2015
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  1. Lady Grace Theresa Belarmino

    Lady Grace Theresa Belarmino

    Project Manager, Account Manager, Team Leader, Advertising Lead

    Philippines - Last active: 2 months ago - Tests: 15 - Portfolio: 15

    I always strive for excellence in anything that I do. I don't compete with other but I compete with myself making sure that I get better and better. I welcome new ideas and concepts, and I develop innovative and creative solutions to problems. I am able to work well on my own initiative and can demonstrate high level of motivation not only to myself but to the people I work with. I make work fun and exciting, learning new skills and techniques is a must. I am very confident that I can perform well in any task given to me because I know how to set my priorities, manage my time, produce results and outperform myself. All the clients that I have worked with understands all of this because my work generates results. They all know that I have the passion to make their business my own treating each cent they spend as my own investment.

    $15.00 /hr
    3,962 hours
    4.99
  2. Vince F.

    Vince F.

    "No shortcuts. No limits." Voiceover/Appointment Setter

    Philippines - Last active: 2 days ago - Tests: 4

    > 25 years as a voiceover for TV, radio, film, audio-visual presentations, and live events. > 15 years as a radio presenter/DJ. > 8+ years in the BPO/call center industry. I am goal oriented and results driven. I am a highly skilled telemarketer/appointment setter for various accounts such as real estate, mortgage, e-Commerce/Video Commerce, and IT services. Check out my voice sample: http://vocaroo.com/i/s0PwIPvft2Oj

    $20.00 /hr
    8,079 hours
    4.81
  3. Crystal Brown

    Crystal Brown

    Fast, Efficient, Resourceful and Knowledgeable

    United States - Last active: less than one minute ago - Tests: 2 - Portfolio: 5

    Pro-active, forward-thinking, and success driven business professional with 10+ years progressive experience. Up to date with modern administrative practices. Fast efficient, resourceful and knowledgable Offering advanced technical skills in Microsoft Office Suite and other applications/systems, high analytical thinking Providing quick turn around on projects and tasks. I possess excellent verbal and written communication skills and accustomed to working within budgets and meeting deadlines. An NDA is available upon request My impressive skillset includes: - Project Management | Copywriting - Writing | Proofreading | Editing - Time Management | Planning | Organization - Outstanding Verbal | Written communication skills I have also accrued 10 years of help desk experience related to interoffice troubleshooting

    $22.22 /hr
    251 hours
    4.75
  4. Kathleen A.

    Kathleen A.

    Voice Acting & Virtual Assistant and More

    United States - Last active: 2 days ago - Tests: 9 - Portfolio: 1

    My objective here is to earn an income while working from home and continuing to care for my stroke patient father. I have been a self-employed independent contractor for the past 15 years and I love it and wish to continue having the same freedom to set my own schedule while providing excellent service. I have 30+ years experience as a support person in the education field as an executive secretary/administrative assistant as well as owning/operating my own massage therapy business. This combination of work experience and education has prepared me exceptionally well for coordinating, assisting or managing projects, events, meetings, research and organizing reference materials, minutes and agendas, scheduling, email, educating clients and all other aspects of customer service in alternative/complimentary health, wellness, fitness and nutrition education, prenatal coaching & massage, sports massage, parenting, geriatric care & massage, spirituality, weightloss and addiction issues. My oDesk tests depict my abilities/skills, including the fact that I have a bit of a struggle with math ergo my Call Center logical and analytical score is quite low as I've never liked word problems in math and it's been 30 years since I've taken any math classes. :-)

    $25.00 /hr
    16 hours
    4.55
  5. Angel F.

    Angel F.

    Administrative Assistant/Data Entry/Customer Service

    United States - Last active: 4 days ago - Tests: 5 - Portfolio: 2

    To continue my journey as a top rated freelancer by consistently providing superior results to my clients. I specialize in office administration, project management, and customer service. With over 8 years combined experience in each field, I have the basic skills to hit the ground running from day one, along with the ability to provide valuable insight and contributions along the way. I am proficient in Microsoft Office, Salesforce, and Adobe Photoshop and Illustrator to name a few. I pride myself, however, on my professionalism, integrity, diligence, and efficiency. I go the extra mile for each of my clients, and look forward to doing the same for you.

    $12.00 /hr
    85 hours
    5.00
  6. Juniejie B.

    Juniejie B.

    Freelance Data Entry Expert | VA | VBA Programmer | Editor | Writer

    Philippines - Last active: 4 days ago - Tests: 12 - Portfolio: 5

    As a freelance, I aim to provide efficient and accurate output to my clients. I have been exposed to a number of optimization techniques, statistics and mathematical modeling. Recently, I am exploring deeper knowledge in analysis, vb programming and telemarketing, while doing data entry and writing. I am knowledgeable in Microsoft Office applications (Word, Excel, Powerpoint, etc.), lead generation, and the use of various search engines. Skype: nijibangi05 Mobile: +63 999 3936 705

    $5.56 /hr
    1,589 hours
    4.87
  7. Kris joy A.

    Kris joy A.

    Data Entry Specialist / Filipino Translator / Web Researcher / Encoder

    Philippines - Last active: 4 days ago - Tests: 9 - Portfolio: 6

    Thank you for viewing my profile! I am a newbie in this kind of business however i am very much knowledgeable in management and administration. With over 4 years of experience as Administrative Officer in the Army, I am capable of accomplishing given tasks/jobs with the best of my abilities. I specialize in delivering quality services with respect for high expectations and especially deadlines. I was trained (in the army) to not rest until a task is fully accomplished. I can provide you with excellent finished products as well as detailed and/or creative writing, editing, data entry, etc.. I may only have semi-formal trainings but my capability is developed as I am exposed to more and more opportunities here at odesk. I may not be very experienced in this field but I am willing to know more and to become better in my chosen niche. I will bring value to your business and help solve your administrative issues as best I can.

    $3.33 /hr
    35 hours
    5.00
  8. Michael Vincent De Leon

    Michael Vincent De Leon

    Appointment Setter/Telemarketer/Customer Service Rep and Data Entry

    Philippines - Last active: 2 days ago - Tests: 2

    To impart and enhance my knowledge and skills in my chosen field. I've been speaking to a customer both in person or face to face and over tge phone doing sales and customer service. In my almost 2 years experience in call center industry I have learned a lot of things such as getting through gate keeper, building rapport, handling irate customer etc. I have self discipline, a positive attitude towards work. I am willing to learn and adapt new tasks and be trained in handling responsibilities with minimum supervision for professional enrichment. I am self motivated, flexible and can do multi tasking.

    $5.56 /hr
    650 hours
    4.80
  9. Mariane Colina

    Mariane Colina

    Admin/Customer Service/WebResearch/Data Entry/Quickbooks

    Qatar - Last active: 13 days ago - Tests: 7 - Portfolio: 4

    8+ yrs, have gained experience in the field of CSR/Technical support (payroll tech support for Intuit QuickBooks/ AT&T), Admin Support, Web Research/Data Entry. I have worked with different people in different countries, mostly in the US, Middle East, Australia etc. My experienced had gained me the communication and interpersonal skills. I am seeking opportunities where I could use what I have gained and be an asset to you or your business. I am competent in terms of: Web Research and Data Entry Customer Services/Technical Support Admin/typing skills Phone/Email Handling Intuit QuickBooks/QB Online

    $7.78 /hr
    413 hours
    4.88
  10. Julia Mathes

    Julia Mathes

    Customer Service / Travel and Event Planning Professional

    United States - Last active: 1 month ago - Tests: 3

    As a full time employee at the number one resort in the U.S. per 2011 Travel and Leisure Magazine, I understand excellence and guest service. I have proven experience in planning large scale events with limited and unlimited budgets. Also, organizing travel arrangements is a field I have excelled in working as a Concierge with high profile guests. Communicating with clients via phone and email comes very naturally to me, and I would love to assist you with any of your company or personal needs. I am willing to answer any other questions you may have.

    $35.00 /hr
    27 hours
    5.00