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chat support Job Cost Overview

Typical total cost of Upwork chat support projects based on completed and fixed-price jobs.

Upwork chat support Jobs Completed Quarterly

On average, 141 chat support projects are completed every quarter on Upwork.

141

Time to Complete Upwork chat support Jobs

Time needed to complete a chat support project on Upwork.

Average chat support Freelancer Feedback Score

chat support Upwork freelancers typically receive a client rating of 4.54.

4.54
Last updated: August 1, 2015
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  1. Eleonor Quinit

    Eleonor Quinit

    Email Support, Chat Support, Data Entry, Content Moderator

    Philippines - Tests: 2

    I worked as a content moderator for a popular website and search engine for three years. My experience as a content moderator includes reviewing images, videos, and text (comments). I was the one who reject, approve, and escalate contents before it publishes. As part of my job, I also delete images, videos, and text even if it is already published in the website and creating abuse reports if and when the content has terms of service violation. I also worked as an email and chat support for a year dealing with technical issues by identifying the issue of the client and providing a solution by guiding client through corrective steps. Aside from the above mentioned, I worked as a technical support and my job includes handling calls from clients overseas, providing easy and understandable instructions and tecniques to be able to come to the correct solution to the client's issue.

    $5.00 /hr
    3,837 hours
    4.99
  2. Von C.

    Von C. Agency Contractor

    Customer Service and Technical Support

    Philippines - Tests: 11 - Portfolio: 4

    A career with a progressive organization that will use my education, skills, talents, abilities, and experience in an executive capacity, and to work in a company that would be a very valuable experience to enhance my knowledge of the industry. Seeking for a position where my extensive experience will be further developed and utilized. - Highly competitive , self-starter who is organized, disciplined, loyal and goal oriented. - Excellent communication skills demonstrated by the ability to work with people of diverse backgrounds. - Well trained in dealing with customers and in giving the service that could exceed their expectations. - Resourceful and committed. Versatile and adaptable. - Friendly and enthusiastic. - Conduct and guide root cause analysis sessions, with full report on solutions. - Transferrable skills learned within this position are establishment of effective documented, analysis and reporting system. - Determining areas for process improvement and control and working to achieve realist planned results.

    Groups: BigCommerce

    Associated with: ESC Interactive

    $13.33 /hr
    8,494 hours
    4.08
  3. Varun Jhingran

    Varun Jhingran Agency Contractor

    Expert on Data Analysis, Customer Care, Content Writing

    India - Tests: 2 - Portfolio: 3

    My core strength areas are advanced skills in: Customer Care, Collections, Content writing, Video Transcription, Audio Transcription, Linked In Marketing, Excel Dashboards & Data analysis. All my jobs on oDesk have earned me 5 stars so far, since I deliver nothing short of excellence, consistently. I am going strong with 1800+ hours and 6 jobs on this portal. I bring to the table 13 years of experience working for stellar organizations like Dell, IBM and GE Capital. I am a commerce Graduate and Six Sigma Green Belt Certified. Owing to my eye for detail, my listening skills and my adaptable spirit, I am confident that I will leave you impressed with my performance. I have managed large teams in Customer Care and Collections and can do the same for you. I can also create compelling content that evokes your readers curiosity. In case you want reports done, dashboards created or Audio transcriptions / Video Transcriptions done, I am your go-to person. Looking forward to forging lasting work relationships on oDesk.

    Groups: Pro Customer Service

    Associated with: Resolve on Call IT Solutions Pvt Ltd

    $8.89 /hr
    2,380 hours
    5.00
  4. Raymond M.

    Raymond M. Agency Contractor

    First-rate Business Services and Projects Coordinator

    Philippines - Tests: 10 - Portfolio: 5

    I enjoy resolving problems, taking on challenges(up to a certain extent), and being a part of the business growth factor. If you are looking for the person that puts fires and improves service levels, then I would like to work with you.

    Associated with: Simplified Agency

    $6.00 /hr
    3,575 hours
    4.93
  5. Salahuddin Razib

    Salahuddin Razib Agency Contractor

    Server Administrator, Automation, Script, C++, VC++, AutoIt, imacros

    Bangladesh - Tests: 10 - Portfolio: 2

    Virtual Assistant, Programmer and Automator. Can do Ad posting and Lead Generation. I can make web bots, I have good experience in windows automation. I have worked with AutoIt, imacros, Sekuli, winautomation, autohotkey etc. I can fix any hardware, network and OS related problem of PC or Server. I have good experience in troubleshooting and virus removal. I have experience in web scraping too. I am a system administrator, I have good experience in Linux and Asterisk. I also want challenging Development and Programming position where i can apply my technical skills and experience to facilitate the success of complex and large project. I want established my self as a professional software developer and programmer, so that over last 8 years I have developed wide range of desktop application for my clients using VB, .NET, C#, C++, Delphi, MySql, Access.

    Associated with: Interwave

    $12.00 /hr
    134 hours
    4.56
  6. Joseph Razon

    Joseph Razon

    Customer Service / Graphic Design

    Philippines - Tests: 2 - Portfolio: 21

    I am an experienced customer service personel and have been working as a client service associate for more than 2 years. Using my proefficiency in Microsoft Office and Google Docs, I get the job done with accuracy and speed. My job required me to adapt to more than 1 Content Management System to handle their data. I have also previously worked for as a property listing manager where I managed a 4 people team including me. I was tasked to manage the team's accuracy while doing information research and compiling of documents needed each property listed.

    $4.44 /hr
    6,733 hours
    4.96
  7. Vipul Pradhan

    Vipul Pradhan

    Customer Support - Chat / Email / Ticket Support - Technical Support

    India - Tests: 7 - Portfolio: 13

    Excellent verbal & written English. Unique combination of skill-sets. Fast learner. Virtualization. VirtualBox. Mailserver setup. Translation (English, Marathi, Hindi & Gujarati). Basic WordPress setup; password recovery & MU setup. Basic Joomla setup & password recovery. Data entry. Video editor. Audio editor. Photo editor. Vector tracing. Map creation. Visualizer. Trainer. Documentation. I am also a Certified Angel Card Reader™. My skills: Troubleshooting of problems with computer hardware & networking: I am comfortable using Windows and Linux both as a desktop operating system as well as a troubleshooting tool. I can troubleshoot and resolve virus & spyware related problems; plus a lot of other issues that are related to hardware & software. Websites: I have experience setting up websites. Though, I have very limited skills as a developer, I have successfully setup a few websites for my clients. Instead of the developing side, I have a very good understanding of the website backend and the technicalities involved in setting up a website. Vector Graphics: I have been using Adobe Illustrator since quite some time now. I am learning to achieve expertise in it, so I often use the Internet to learn whenever I am stuck. Being a fast learner enables me to learn things fast as well as also add my own ideas. Reading Tarot and Oracle cards. Typing, Documentation & Translation: I have been an expert in Microsoft Word and also have worked with Adobe InDesign. I can do all tasks that you could do in Microsoft Word for a good formatting. InDesign has more options for flexibility when preparing documents such as portfolios, manuals, brochures, etc. I also do translation (English, Hindi, Gujarati). See my portfolio for examples. Photo Editing: I can do things like Removing background; Adding custom background; Make-up effects for faces; Color correction; Black&White to Color; and other relevant things. Video Editing: I have mostly edited wedding videos. Where I've used effects and tricks suitable for weddings. Some of the skills involved are Adding music; Retaining original sound; Enhancing original sound and making it suitable to listen; Add/create titles with effects using AfterEffects; Making slideshows from pictures and videos; Making Blurays and DVDs with customized menus; and many more.

    Groups: Pro Customer Service

    $10.00 /hr
    4,480 hours
    4.89
  8. Cherie Lyn Maglinte

    Cherie Lyn Maglinte

    Administrative Assistant/Project Manager

    Philippines - Tests: 3

    For the past 5 years of freelancing online, I have developed many of my skills, not only in writing articles but as well as on handling different administrative tasks. Working online does not only bring better earning opportunities, it has also brought so much improvement on how I effectively manage and handle my time.

    $4.44 /hr
    836 hours
    5.00