Independent Multimedia, Communications and Marketing Consultant
Last active: 07/14/2014
Resourceful, Cooperative, Technology Orientated Multitasker and Motivated Self Starter with a Vast Amount of Customer Service, Sales and Technical Support Environment in a Call Centre (10+ Years) Setting and in Person. A Leadership Role Building and Maintaining a Strong, Loyal, Satisfied and Educated Customer Base. Acquired Unique Skills Dealing with People from a Variety of Cultural Backgrounds, Range of Ages and Diversity Needs. Languages: English (Native), Greek (Fluent) and Spanish (Beginner) Skill Strengths Organized and Innovative Approaches to Tasks Efficient & Productive Service with Quality & Measurable Outcomes Ambitious and Open Minded - Can Do Attitude, with a Smile! Understanding Internal/External Customer/Business Requests/Needs Evaluating Information and Providing - Best Fit Solutions Informing Clients about Additional Value Added and Benefits by Up & Cross Selling Products and/or Services Educating Clients about Alternative Time Saving Channels of Service/Information Promoting Our Brand Name and Business and/or Industry Troubleshooting and Problem Solving Instilling Confidence to Clients Proactive Attention to Details and Excellent Photographic Memory Well Developed Technological Knowledge, Processes and Practices.