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Customer service Job Cost Overview

Typical total cost of Upwork Customer service projects based on completed and fixed-price jobs.

Upwork Customer service Jobs Completed Quarterly

On average, 1,322 Customer service projects are completed every quarter on Upwork.


Time to Complete Upwork Customer service Jobs

Time needed to complete a Customer service project on Upwork.

Average Customer service Freelancer Feedback Score

Customer service Upwork freelancers typically receive a client rating of 4.69.

Last updated: August 1, 2015
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  1. Amabelle T.

    Amabelle T.

    Master's Degree Holder Data Entry Professional (work time:PST,EST,PCT)

    Philippines - Last active: 04/24/2013 - Tests: 7

    Over the last 5 years, I have developed an MRP system using Excel for a plastic molding company. My core competency lies in the ability to provide high quality Data Entry support and Virtual assistance, and I am seeking opportunities to assist you or your business.

    $7.78 /hr
    1,162 hours
  2. Christian Feliciano

    Christian Feliciano Agency Contractor

    Customer Service, Technical Support, and Data Entry Professional

    Philippines - Last active: 9 days ago - Tests: 6 - Portfolio: 3

    To pull both my creative and technical skills in projects that present interesting challenges and provide opportunities for me to learn new things and to continually provide exceptional, fast and efficient services to clients, utilizing more than 6 years of experience in customer service, data entry, internet research and technical support.

    Associated with: Support Staffer

    $5.00 /hr
    25 hours
  3. Janna Hubilla

    Janna Hubilla

    Best Real Estate VA in town!

    Philippines - Last active: 1 month ago - Tests: 7 - Portfolio: 4

    I am a Proud Filipino who is highly skilled in Virtual Assistant jobs. I have put my course theory into practice in a variety of ways, most effectively as a Customer Service and Admin Assistant. I am proficient in English language and know how to use various computer software for handling documents. Being attentive to details, I am able to work with people in any levels.

    $8.89 /hr
    1,900 hours
  4. Ryan Borres

    Ryan Borres

    Expert Graphics and Web Designer, Photo and Video Editor/ Data Analyst

    Philippines - Last active: 1 day ago - Tests: 9 - Portfolio: 43

    I am a full-time Graphics and Web Designer with more than 7 years of experience. I have worked with clients who are into Graphics Design, Web Design, Print and Layout Design respectively just to name a few. I AM: Hardworking, reliable, eager to learn, competent, fast learner, adaptable to whatever tasks are given to me, keen and attentive to each and every details, dedicated, meticulous, results driven, time Conscious and to give good quality and quantity in order to meet my client's expectations at best. GOALS: ✔ To fulfill my client's goal. ✔ To provide quality service to clients. ✔ To deliver quality results on time. ✔ To build a strong & professional relationships to clients. I AM INTO: ✔ Graphics Design ✔ Web Design ✔ Print and Layout Design ✔ Admin Support ✔ Customer Service ✔ Microsoft Office (Excel, Word, Power Point) and still wanting to LEARN a lot more as I progress.

    $5.56 /hr
    2,343 hours
  5. AKM Masud

    AKM Masud

    Live Chat Operator

    Bangladesh - Last active: 29 days ago - Tests: 6 - Portfolio: 8

    Over the last 6 years, I have developed a wide range of Social Media Marketing sites for start up companies and small businesses. My core competency lies in complete a new project, and I am seeking opportunities to build Social Media Marketing from the ground up for you or your business. I also have some experience in the following areas: Live Chat Operator, Facebook Fans/Likes, Twitter Follower, YouTube Views, Google+, Data Entry, Graphic Design, PDF to Excel, PDF to Word Documents etc.

    $4.00 /hr
    121 hours
  6. Carlo L.

    Carlo L.

    Team Lead / Tech Support Specialist

    Philippines - Last active: 2 days ago - Tests: 12 - Portfolio: 1

    Over the last 5 years, I have been molding, coaching & motivating agents for excellent performance in helping out their customers receive a very satisfied experience thru inbound phone support in internet connectivity & e-mail issues and I am seeking opportunities to be what I coach & do the same online . I also excel in customer interaction thru chat support.

    $6.16 /hr
    138 hours
  7. Javon Phidd

    Javon Phidd

    Customer Service Manager \ Supervisor \ VA \ CSR

    United States - Last active: 1 month ago - Tests: 6

    I am a organised driven and competitive person who loves to set goals and never stops working until the are achieved. My main focus is to promote productivity and increase profitability. From 2011 to 2013 (2 years ) I modernized and streamlined the Information Technology Department's Helpdesk. Creating SOP's, and upgrading the ticket logging system. From 2009 to 2011 ( 2 years ) I was instrumental in the creation of the Email response team, The Escalations Department (Teir 2 Tech support) for a Major Electronics Manufacturer. Email: This involved agents responding to customers issues via an Avaya Client, we had to create and measure the effectiveness of all templates that we created. Teir 2: I had been tasked with the job of creating a team of agents who would be able to handle escalated cases such as but not limited to; Upset customer, refund request etc. I was deeply involved in the creation of the Standard Operating Produces used by these departments a well as the implementation of these procedures. From 2008 - 2009 I was instrumental in the training and development of agents for a Major Communication Company.

    $5.56 /hr
    77 hours