Customer Service Specialists

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Hire a freelance customer service representative to help you save time and keep your customers happy 24/7. A professional customer service rep can field questions, help users, solve problems, and take care of your clients...freeing you up to do the work that is at the core of your business.

Many of our freelance customer service reps have experience in large call centers around the world, and are ready to bring their professional experience to help your business.

Browse Customer service job posts for project examples or post your job on Upwork for free!

Customer service Job Cost Overview

Typical total cost of Upwork Customer service projects based on completed and fixed-price jobs.

Upwork Customer service Jobs Completed Quarterly

On average, 2,196 Customer service projects are completed every quarter on Upwork.

2,196

Time to Complete Upwork Customer service Jobs

Time needed to complete a Customer service project on Upwork.

Average Customer service Freelancer Feedback Score

Customer service Upwork freelancers typically receive a client rating of 4.70.

4.70
Last updated: May 1, 2015
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  1. Claudia Cavina

    Claudia Cavina

    Bilingual Italian English, versatile worker, fast learner

    Italy - Last active: 12 hours ago - Tests: 18 - Portfolio: 10

    Please If you need my services contact me with a message, odesk doesn't allow us contractors to contact You (client) directly unless you started a contact with us before, so any question posed as custom message in the decline offer goes unanswered if you haven't started an interview before declining the offer we made as contractors. Thank you for your understanding. At the momet my main objective is to accumulate expertise and more experiences in the fields where my strenght points lay, The final goal I'm hoping for is one day have an interesting curriculum that shows my versability, taking full advantage of my bilinguism, as Italian is my mother tongue while I've studied English, of course also business oriented, for the past 15 years, attending courses in English specialized schools like London's Malvern House. During the years both for school and recreational projects I've found myself working with programs like : microsoft word, for my creative writing passion; microsoft powerpoint, because words and poems are good but pictures and photos help expressing your ideas so much better and in a more immediate way; microsoft excel, using spreadsheet and filters to organize, schedule and make data easier to find. I've been inside different communities where I helped out managing and overviewing their forums and chats. At the present time I'm still in the University, studying in the conservation of cultural heritage field, hoping one day to enter into an american art gallery or a museum and become an art curator. To help fulfill this ambition,I've successfully attended Frank Boehm's course of "Exhibitions and Installments" at the IUAV in Venice, and learned some practical lessons about art exhibitions from Alessio Boschi. I've worked on my local territory with some contemporary art artists, Giusy Marchesini and Abdessamad Halloumi, helping with few of their temporary exhibitions. In the above mentioned positions, the photography course taken with Guido Guidi was a huge help, as it had helped me develop my artistic eye especially for compositions.

    $14.76 /hr
    4,924 hours
    5.00
  2. Alan W.

    Alan W.

    Web Design | Web Development | Logo Design

    New Zealand - Last active: 22 days ago - Tests: 5 - Portfolio: 13

    I offer a range of graphic design, web design and web development services for my clients. I work hard to provide clients, like you, with the best quality projects. It doesn’t matter if you hire me for a small graphic design job – or a large ecommerce website – I won’t stop work until you’re 100% happy with what I do for you. I maintain strong communication with clients at all times, I know it’s important for you to be kept “in the loop”. I also adhere to all deadlines set, allowing for a smooth workflow on every project I undertake. Web design & development I work with an array of content management systems, including WordPress. To date, I have designed over fifty different websites – including ecommerce websites, corporate sites, and lead generation websites. If you’re looking for a professional, attractive website design built on an easy-to-use CMS, I can help you. Logo design I’ve designed an array of logos for my clients, including logos for ecommerce websites, startup businesses and more. Before commencing work on your logo design, I will consult carefully with you to ensure the design embodies your specific requirements. Typically I will provide you with multiple concepts, allowing you to choose the best design for your business. If you’re looking for a professional logo design that won’t break the bank, let me take care of it for you! Graphic design I have a strong track record of providing my clients with quality graphic designs – from letterheads and business cards, to website concepts and infographics. I have a close eye for detail, I’ll work hard until everything looks the way it should – creating a graphic that you’ll be proud of. No matter how big or small your design task happens to be, I’m your man! If you’re caught in two minds about hiring me, why not check out my feedback? You’ll see pages of positive comments from lots of satisfied clients I’ve worked with in the past. I’d really like the opportunity to work on your project, so get in touch now and let’s discuss your requirements.

    $40.00 /hr
    433 hours
    4.84
  3. Natalia V.

    Natalia V.

    Content Manager/Customer Servs/Trilingual Speaker/Photoshop/Designer

    United Kingdom - Last active: 1 day ago - Tests: 11 - Portfolio: 10

    Over the past 14 years I've been developing my skills in management, design, translation, administrative support, customer service, tech support and sales. I am also a trillingual speaker, Spanish - English - Portuguese. I also have basic knowledge of French and Japanese. I am an interior designer and a craftswoman. I have a small business so I am a multitasker, I do the presentations, photo edition, marketing and brochures. I am a fast learner and a hard worker. My objective is to provide my experience in different fields to the Odesk community and I'm looking forward on gaining new ones. Thank you.

    Groups: Zendesk

    $22.22 /hr
    10,655 hours
    4.99
  4. Janos N.

    Janos N.

    Prezi Specialist I BA of Interational Business and Marketing Logistics

    Hungary - Last active: 1 month ago - Tests: 1 - Portfolio: 19

    A freelancer Prezi Specialist at your service! Providing Clients with mindblowing and original PREZIs and graphical solutions. For - Business Purposes - Conferences - Tutorials Offered services -Development of unique Prezis from scratch -Edit and upgrade of existing Prezis -Conversion of Powerpoint presentations into Prezi -Conversion of infographics into Prezi -Conversion of Prezis into Videos (Voice-over possible) Communication over Skype.

    $18.33 /hr
    180 hours
    4.85
  5. Carolina S.

    Carolina S.

    Administrative Assistant/ Customer Service Rep.

    United States - Last active: 12 hours ago - Tests: 5

    Over the past years I have enjoyed volunteering within my community. I am proficient with the application of communication and leadership skills. I have the ability to work both independently, and as an integral part of a successful team. I am thoughtfully organized and highly adaptable with the ability to perform in a fast paced environment. My desire is to obtain a position that will offer me the opportunity to utilize my current skills and to allow me to gain additional skills that will help me contribute as a value added team member in a professional work setting.

    $16.67 /hr
    2,747 hours
    5.00
  6. Chere Poole

    Chere Poole

    Copy/Content Editor, Business/Creative Writer, Proofreader

    United States - Last active: 3 days ago - Tests: 6 - Portfolio: 13

    I am an experienced editor, writer, proofreader, and marketing professional with an excellent work ethic and "I can do" attitude. Self-motivated, organized and deadline-driven, I bring a wealth of knowledge and experience to the table gained in various settings over 30 years. I have earned a 5 star rating and intend to keep it by using excellent research, writing and editing skills to deliver quality work for my clients. Whether I design, write and produce promotional materials for your business, SEO copy for your website, or help you polish an article, blog, short story or novel, every project receives my best effort. I am detailed, motivated, driven to succeed and take pride in my work. I consider your project my project, and do my utmost to make you happy. For a look at my current blogs, check out CBeyond Realty.com and Mortgage Springs.com

    $25.00 /hr
    1,504 hours
    5.00
  7. Ariel B.

    Ariel B.

    Civil Engineer/ Structural Engineer/ Drafter/ Technical Wrtier

    Australia - Last active: 28 days ago - Tests: 11 - Portfolio: 8

    More than ten years experience in using AutoCAD program. Proficient in both 2d and 3d drawings. Specializing in creating drawings for building permit/ council approval. Will convert sketches, survey notes, pdg and dwg files into AutoCAD drawings as necessary. Please visit my website at http://www.marblaze-drawings.com/ qualification: Master of Science in Civil Engineering, University of Brighton (UK), Professional Member, Institute of Engineer Australia.

    $27.78 /hr
    914 hours
    4.99
  8. Zechariah Manning

    Zechariah Manning

    Building Your Brand ...Smarter

    United States - Last active: 4 days ago - Tests: 5 - Portfolio: 1

    —Creator of ZM Designz Branding— ■ Personal Website: www.zmdesignz.com ---------------------------------------------- Mission and Vision— • To establish long-term professional relationships with value-driven businesses and individuals. • To effectively communicate the values of my clientele to the market they serve. • To create intriguing and tailored designs that evoke a positive response and a call to action. • To provide timely and prioritized customer service, clearly articulating milestones and project status. • To perform with integrity and purpose in all I design and put my hand to. • To serve with humility and appreciation with all whom I'm privileged to collaborate. • To deliver a product both my client and I will be proud of for years to come. ----------------------------------------------------------------------------------------------------------------------------- Brief Summary— As a graphic designer, hands-on branding advisor, and creative consultant, I specialize in bringing your business to life. Whether it's creating a brand image from inception, or refreshing the face of an existing business, my goal is to foster a mindset in your clients that calls them to action. Effective communication is a staple of my services. I can be counted on to consistently articulate relevant and important information in a timely fashion. I exceed expectations and provide excellent customer service. I'm really looking forward to serving you and helping you meet your goals. I'm easy going too! ■ More About Me: www.zmdesignz.com/about ----------------------------------------------------------------------------------------------------------------------------- Office Hours— *(PST) — Monday - Friday, 9am - 6pm (Phone/Chat Appts 10am - 4pm) Saturday, short-hours for rush orders. Sunday, out of the office ----------------------------------------------------------------------------------------------------------------------------- Referrals— I appreciate referrals. Learn more about how you can benefit: ■ www.zmdesignz.com/about/#referrals ----------------------------------------------------------------------------------------------------------------------------- Rush Orders— *For Saturday "rush order" accommodations, as well as 24-48-hour immediate turnarounds, a 25% rush fee will be applied. ----------------------------------------------------------------------------------------------------------------------------- Payment Schedule— Fixed price contracts require a 50% non-refundable down payment, with the remaining 50% due at time of file delivery. ----------------------------------------------------------------------------------------------------------------------------- Deliverable File Formats— *Adobe's Creative Coud powers my creations, and when applicable, delivers your files in native formats. Please expect all files to be delivered in the following formats: .ai, .psd, .indd, .pdf. Raster formats such as .jpg, .gif, or .png are available for delivery upon request. ■ http://www.zmdesignz.com/#adobe ----------------------------------------------------------------------------------------------------------------------------- Job Invitations— Though I value and very much appreciate all job invitations and budget ranges, I work hard to provide a top-tier experience for the clients I serve. Before sending me an invite, please take some time and look through my work history to get an understanding of my price-points, the level of service, and the quality of work you can expect when hiring me. All job invitations that fall outside of my general price-points and hourly rates will not be considered. Thank you kindly for your understanding in this regard.

    $55.56 /hr
    797 hours
    4.98
  9. Jonathan Jones

    Jonathan Jones

    Voice Over Talent / Sound Designer

    United States - Last active: 1 day ago - Tests: 4 - Portfolio: 3

    Listen to ALL of my Demos here in the link below: http://www.VoiceOverFun.com/demos/ Jonathan is a very diverse Voice Over Talent, with years of experience as a professional Actor and Performer in Orlando, Florida. He works out of his home studio as an audio engineer as well, and provides high quality audio. His specialties are Animated Characters & Cartoons, but also provides voices for narrations, video games, audiobooks, and commercials. Check out his demos below and have a listen! Jonathan grew up in North Carolina with a big passion for playing video games and watching cartoons and animated movies. That passion grew and blossomed into the desire to perform and bring characters to life as an actor. He has worked as a costume and mascot performer for Theme Parks and various clients in and around Orlando, Florida for about 6 years, that experience evolved into a Voice Acting Career. --------------------------------------------------------------------------------- WORKING CONDITIONS & PAYMENT PLANS Basically I would like to know your budget for a project. So let me know that first. I can not stress it more, do not be afraid to speak to me! But I DO ask that you do not try and rip me off. Because I ONLY work by fair and industry standard VO payment plans (find the rate sheet below). This means, basically, as an exaggerated example (but people ACTUALLY do this), do not ask me to work on your commercial, or video for $30... It won't happen. If you want professional work, then you have to pay PROFESSIONAL prices. In the voice world, you pay for what you get. RATE SHEET GUIDE: http://www.thevoicerealm.com/voice-over-rates.php For all other questions, inquiries, or to see a rate sheet please refer to my website in the link above.

    $38.89 /hr
    13 hours
    4.82
  10. Anil M.

    Anil M.

    Graphic designer

    Nepal - Last active: 1 month ago - Tests: 3 - Portfolio: 8

    I'm a Freelance Graphic Designer, artist and Illustrator. More than 6 years i am engaged in this field. I would like to give the best and award winning designs to smart clients. Doesn't matter whether it is small or big business. I have work with many clients which has developed my professionalism. visit www.perfectdesign.co I am: 1. Passionate (I absolutely love what I do) 2. Enthusiastic (I want to learn) 3. Focused (I have the right attitude)

    $16.67 /hr
    436 hours
    5.00