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Hire a freelance customer service representative to help you save time and keep your customers happy 24/7. A professional customer service rep can field questions, help users, solve problems, and take care of your clients...freeing you up to do the work that is at the core of your business.

Many of our freelance customer service reps have experience in large call centers around the world, and are ready to bring their professional experience to help your business.

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Customer service Job Cost Overview

Typical total cost of Upwork Customer service projects based on completed and fixed-price jobs.

Upwork Customer service Jobs Completed Quarterly

On average, 1,322 Customer service projects are completed every quarter on Upwork.

1,322

Time to Complete Upwork Customer service Jobs

Time needed to complete a Customer service project on Upwork.

Average Customer service Freelancer Feedback Score

Customer service Upwork freelancers typically receive a client rating of 4.69.

4.69
Last updated: August 1, 2015
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  1. Meliza Sanchez

    Meliza Sanchez

    Customer Service | Sales | Order Processing | Appointment Setting

    Philippines - Tests: 4

    I work my way to the top out of my hard work and sheer determination. I do not mind putting my hands and mind to anything new or old, as I am open on learning new things and changes. I can adapt to any kind of job I am tasked to do so. With full 11 years of experience in Managerial Sales and Customer Service, I guarantee that I will give 100% buyer satisfaction.

    Groups: salesforce.com

    $15.56 /hr
    7,365 hours
    4.97
  2. Delia Ecleo

    Delia Ecleo

    Administrative Superstar, Data Entry Expert, Graphic Designer

    Philippines - Tests: 16

    Hi. Let me start this with a brief description of my personality, I'm a natural person, friendly and fun to be with, energetic and a perfectionist. I want everything to be well-organized and perfectly detailed. I'm a certified addict when it comes to work. I always look forward to achieve my client's goal like my own. I'm a workaholic person with extreme dedication and passion with what I'm doing. I have spent more than 5 years in the administration field. I actually fell in love with it. For me, working is learning. You get paid while developing your skills or even acquiring a new one.

    $8.89 /hr
    3,765 hours
    4.86
  3. April Descaya

    April Descaya

    Customer Sevice Representative/Tech Support/Data Entry/Telemarketer

    Philippines - Tests: 10

    Being a Customer Service Representative/Technical Support, I have learned to pacify customers' frustrations, analyze their problems, and learn to walk them through the troubleshooting process towards accurate resolution or information. Also, working in a callcenter industry helped me develop an ability to handle stress, do multitasking, and to work it at best even under great pressure. I believe that I have it in me to be a good, if not better employee.

    $4.00 /hr
    1,055 hours
    4.64
  4. Adrian D.

    Adrian D.

    Data Entry Professional/ Trainer/ Supervisor/ Project Manager

    Philippines - Tests: 6 - Portfolio: 1

    To successfully utilize my excellent written and verbal English language skills for opportunities given in the Odesk system in the field of management and training. This will also widen my knowledge and experience in using today's modern technology in providing services to respectable employers in the market.

    $5.56 /hr
    10,584 hours
    4.89
  5. Donna Teano

    Donna Teano

    Project Management, Virtual Assistant, Customer Service and Marketing

    Philippines - Tests: 12 - Portfolio: 2

    Over the last 8 years, I have worked in the customer service management, project management, and marketing. My core competency lies in complete end-end project management for quality and training development, and I am seeking opportunities to build customer satisfaction, project management and increase sales.

    $7.78 /hr
    5,348 hours
    4.99
  6. Pauline abegail P.

    Pauline abegail P. Agency Contractor

    Excellent Customer & Technical Support Rep Administrative Assistant

    Singapore - Tests: 12

    I have good interpersonal and organizational skills with the ability to communicate effectively with people in all levels within and outside the organization. Over the last 6 years in call center industry I met and deal with people almost all over the world. I have excellent verbal and writing skills. My objective is to help my clients meet their creative objectives relying on my marketing experience on time.

    Associated with: Golden Griff Contact Solutions

    $7.30 /hr
    4,212 hours
    4.92
  7. Jan Kenneth Villalon

    Jan Kenneth Villalon

    VA, Data Researcher, Customer Service, Engineer

    Philippines - Tests: 1

    - CSR where my experience can be utilized to improve customer satisfaction - an Electrical Engineer, able to run engineering projects from inception to success; excellent attention to details and well organized - knows AutoCAD, Adobe Photoshop

    $3.33 /hr
    1,052 hours
    5.00
  8. Raymond M.

    Raymond M. Agency Contractor

    First-rate Business Services and Projects Coordinator

    Philippines - Tests: 10 - Portfolio: 5

    I enjoy resolving problems, taking on challenges(up to a certain extent), and being a part of the business growth factor. If you are looking for the person that puts fires and improves service levels, then I would like to work with you.

    Associated with: Simplified Agency

    $6.00 /hr
    3,575 hours
    4.93
  9. Von C.

    Von C. Agency Contractor

    Customer Service and Technical Support

    Philippines - Tests: 11 - Portfolio: 4

    A career with a progressive organization that will use my education, skills, talents, abilities, and experience in an executive capacity, and to work in a company that would be a very valuable experience to enhance my knowledge of the industry. Seeking for a position where my extensive experience will be further developed and utilized. - Highly competitive , self-starter who is organized, disciplined, loyal and goal oriented. - Excellent communication skills demonstrated by the ability to work with people of diverse backgrounds. - Well trained in dealing with customers and in giving the service that could exceed their expectations. - Resourceful and committed. Versatile and adaptable. - Friendly and enthusiastic. - Conduct and guide root cause analysis sessions, with full report on solutions. - Transferrable skills learned within this position are establishment of effective documented, analysis and reporting system. - Determining areas for process improvement and control and working to achieve realist planned results.

    Groups: BigCommerce

    Associated with: ESC Interactive

    $13.33 /hr
    8,494 hours
    4.08