Helpdesk Freelancers

Browse Helpdesk job posts for project examples or post your job on Upwork for free!

Helpdesk Job Cost Overview

Typical total cost of Upwork Helpdesk projects based on completed and fixed-price jobs.

Upwork Helpdesk Jobs Completed Quarterly

On average, 35 Helpdesk projects are completed every quarter on Upwork.

35

Time to Complete Upwork Helpdesk Jobs

Time needed to complete a Helpdesk project on Upwork.

Average Helpdesk Freelancer Feedback Score

Helpdesk Upwork freelancers typically receive a client rating of 4.54.

4.54
Last updated: May 1, 2015
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  1. Misty L.

    Misty L.

    Odesk Award Top 1 Winner, Admin Assist,VA,Excel,Customer Support&More

    United States - Last active: 9 hours ago - Tests: 20 - Portfolio: 27

    ** Awarded the Odesk Top 1% of Contractors WorldWide Award for 2013** Over the last 9 years I have developed my skills as a Virtual/Administrative/Executive Assistant doing Project Management, Customer Support, Schedule and Calendar Management, Data Entry, Data Processing, Microsoft Excel and Word projects, Internet Research and more. I have worked for companies like Wal-Mart Logistics, Target Logistics, OsComp Systems, XLNT Brain Sport, Quicktate, DHL, Envoy, and URX. I am seeking opportunities to further the use my skills. I love working with CEO's on start-ups and I am looking for administrative oriented projects and jobs. I also enjoy Excel projects and I know my way around macro's and formulas.I have received several awards, commendations, and recognition for my levels of service, quality, learning abilities, and improvements made to the businesses I serve. I like to consider myself a true Jack-of-All-Trades. I can be reached through Skype and Email, I do not use a webcam.

    $27.78 /hr
    20,206 hours
    4.92
  2. Kelly N.

    Kelly N.

    Top 10% ~ VA ~ Expert Support ~ WordPress Web Master ~ & More ~ USA

    United States - Last active: 3 months ago - Tests: 3 - Portfolio: 8

    I’m Londoner now living in San Antonio, Texas. Over the last 15 years I have developed my skills doing data processing, data entry, webmaster, blogging, wordpress, graphics, customer support, internet marketing and research. Including working for companies; Bennetts Associates Limited, Statesman Travel and Cyril Leonard & Co Suveryours in London England. I am seeking opportunities to further use my skills with handling customer support through emails, forums, chat and more. I am also looking for administration projects, jobs handling data entry, internet marketing and research. I am well experienced in all the above named fields with the capacity to take on other ventures. I have received several awards, commendations, and recognition for my levels of service, quality, learning abilities, and improvements made to multiple businesses.

    $33.33 /hr
    1,957 hours
    4.65
  3. David Marcus

    David Marcus

    Microsoft Certified Systems Engineer, Journalist and Transcriber

    South Africa - Last active: 2 days ago - Tests: 11 - Portfolio: 1

    Microsoft Certified Systems Engineer; Microsoft Certified Professional. Journalist; Transcriber, Subtitles, Travel Planning. US ENGLISH SPELLING: 1st place out of over half a million test takers! 85 Words Per Minute, 100% Accuracy. My Travel Addiction: I have travelled overland by: Public Transport Motorcycle 4x4 Vehicle Through 74 Countries over the last 20 years of my travelling adult life. I have met many interesting people during these adventures and have acquired insight into how the world works. For 2 years I have specialized in transcribing, which I do while travelling, and have acquired knowledge in many different areas, as I prefer to do academic research interviews. All of my clients are extremely satisfied with the quality of my work.

    Groups: Microsoft Certified Professionals

    $44.44 /hr
    67 hours
    4.88
  4. Asif Khan

    Asif Khan

    Technical / IT / MCSA Office 365 / MAC OS X Support

    Pakistan - Last active: 1 day ago - Tests: 17 - Portfolio: 7

    For the past 5 years, I have been working as a Technical Support Representative and Help Desk technician. I have handled email, chat and phone support, both inbound and outbound. I was a level 2 technician with Microsoft PC Safety which specializes in removing viruses, Windows Update issues, Antivirus programs, Firewall issues and other security related issues with the operating system. My core competency is with Active Directory, Microsoft Operating Systems and Networking devices. Based on knowledge and experience gained over the last 5 years as Technical Support / IT Support, I have developed a great expertise in many fields such as: Windows Server 2003/2008R2/2012, Windows XP/Vista/7/8, Microsoft Exchange 2010/2013, Outlook 2003/2007/2010/2013, MCSA: Office 365 MCP: Microsoft Azure Virtualization environments: Hyper-V, VMware Workstation and VMware Server ESXi 5.0/5.1 Antivirus server: Symantec Endpoint Protection, ESET NOD32 administration. Backup: Symantec Netbackup, Symantec Enterprise vault Network Administration, ERP system administration, MAC OS X Mac OS X Server Desktop and Technical support. I also have great experience with installation, configuration and administration of different kind of device like network printers, routers. Based on my friendly and communicative spirit I am sure I can fulfill all your requirements and expectations.

    $8.00 /hr
    2,597 hours
    4.96
  5. Sheraz Khan

    Sheraz Khan

    I.T Specialist | Business Process Modeling using Visio and Balsamiq

    Pakistan - Last active: 2 days ago - Tests: 54 - Portfolio: 10

    Thank you for taking the time to review my profile. Over decade of experience in Information Technology, I decided to focus on what is my real passion, helping individuals to reach their personal and business goals. I can provide you with the satisfaction and commitment to your business needs. As a Freelance IT Professional, I have not only worked with businesses of different nature but I have also assisted many clients on a personal and business basis around the globe. I enjoy the challenges that everyday this profession brings to me and realize the importance of getting the job done whether big or small.

    $27.78 /hr
    662 hours
    5.00
  6. Wessam M.

    Wessam M.

    Freelance Web Developer

    Egypt - Last active: 13 days ago - Tests: 20 - Portfolio: 24

    I am a Web Designer & Developer specializing in Responsive Design, front-end, back-end development, Familiar With : Blog/CMS implementation , Facebook , Youtube , Google Analytics ,eCommerce ,E-marketing , SEO . Over the last 4 years, I have developed a wide range of websites using- √ PHP/PHP5,MYSQL, √ HTML/HTML5, √ CSS/CSS3, √ Javascript, √ jQuery, √ WordPress,Joomla √ Photoshop , √ UI / UX Design √ Twitter Bootstrap √ Responsive Web Design WordPress is my most favorite development area. My Major expertise is- √ WordPress Blog development √ PSD/HTML to WordPress theme development √ WordPress theme customization √ WordPress Plugins/widgets development & customization, √ Making custom post type √ WooCommerce √ Membership My objective is to provide professional services in web development and solution. The Customer Satisfaction is my Primary objective and my Goodwill secondary. Seeking long term successful cooperation with the right employer.

    $15.00 /hr
    83 hours
    5.00
  7. Devin Dobson

    Devin Dobson

    Programmer, web administrator/moderator/ CSR, Data-entry

    Jamaica - Last active: 9 hours ago - Tests: 14

    I am a computer literate and competent individual with great problem solving skills and the ability to learn and adapt to different environments. Mindful of this, I believe that I can undoubtedly enrich your organization. I pride myself a hard working individual who aims to complete each task given to the best of my abilities exceeding set standards. I believe that I maintain the ability to function as an efficient and effective leader while equally possessing the ability to work as an effective element within a team. i am a smart working individual who's goals are simply to be successful in life. i have 10 year internet experience, im a great moderator / administrator i know JAVA, HTML, VB6, . i spend most of my time online learning new and interesting things.

    $40.00 /hr
    103 hours
    5.00
  8. Naveed Ahmad

    Naveed Ahmad

    Urdu Translation & Web Research

    Pakistan - Last active: 1 day ago - Tests: 12 - Portfolio: 2

    I am a native Urdu speaker and fluent in English. So I do what I can do best, that is, English to Urdu and Urdu to English Translation. Over the past one year I have some satisfied clients, not great in number though, but thoroughly satisfied. By hiring me your satisfaction is guaranteed. Apart from Translation, I also do logo designing and web research.

    $10.00 /hr
    19 hours
    5.00
  9. Gabriel Bush

    Gabriel Bush

    Voice Talent/Creative Technical Writing/IT/QA/Systems Analyst

    United States - Last active: 1 month ago - Tests: 6 - Portfolio: 5

    12 years helpdesk and desktop support experience, hardware and software troubleshooting, customer service, building systems, hardware and software installation and configurations, remote access, wireless setups, VPN Access, and TCP/IP, Networking Protocol, Security Access, Website Development, Graphics Design, Software/Hardware Testing, and Desktop Migration Techniques, QA Analyst, SQL, Linux Administration, Windows Server 2003-2008 Installation and setup, Audio Engineering and Mastering Technologies, Full SDLC, Project Management, SMS messaging, Signal and Telecommunications, A+, N+, LAN/WAN systems administrations, Tech writing, SDLC, audio Engineering

    $27.78 /hr
    0 hours
    5.00
  10. Beata C.

    Beata C.

    Technical support/Technical writer

    United Kingdom - Last active: 5 days ago - Tests: 4 - Portfolio: 2

    If you need a technical support look no further! I spent last 10 years supporting and training user community for one of the biggest freight forwarding companies in the world. Now I would like to offer my supporting services as a freelancer. I have conducted many trainings (face to face and web based) and created training manuals. I am experienced testing enhancements to the existing applications. I am very competent in creating and formatting different types of MS Word, Excel and MS PowerPoint documents. I am also experienced in complex data analyses in MS Excel. My mother tongue is Polish and I speak also Italian. I have translated technical documents from English and Italian to Polish. I translated also face to face technical discussions and commercial negotiations

    $22.22 /hr
    0 hours
    5.00