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Many of our freelance customer service reps have experience in large call centers around the world, and are ready to bring their professional experience to help your business.

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Customer service Job Cost Overview

Typical total cost of Upwork Customer service projects based on completed and fixed-price jobs.

Upwork Customer service Jobs Completed Quarterly

On average, 1,403 Customer service projects are completed every quarter on Upwork.

1,403

Time to Complete Upwork Customer service Jobs

Time needed to complete a Customer service project on Upwork.

Average Customer service Freelancer Feedback Score

Customer service Upwork freelancers typically receive a client rating of 4.69.

4.69
Last updated: July 1, 2015
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  1. Carmi Arguelles

    Carmi Arguelles

    Photoshop Expert | Customer Support | Lightroom | Technical Specialist

    Philippines - Last active: 1 day ago - Tests: 5 - Portfolio: 50

    I have 7 years of experience in the call center industry, focusing on Technical and customer support. I have worked for E*Trade information services and have had experience in handling corporate accounts. I focus on delivering problem resolution for all clients and deliver top of the line results. I also have an extensive Photoshop experience, specializing in : - Product photo enhancement - Digital image editing / Wedding Photo Editor - Skin Retouching / Photo Editing - Deep etching / Background removal / Image Cutout /Masking - Color correction / Color change/ Image manipulation I am in search of job opportunities and I have several years of experience. I would like to work for you or your company. My goal is to be able to deliver top of the line projects for clients all over the world through Upwork, whether it is for Technical matters or design projects. Tools Used: Adobe Photoshop CS5.1 Adobe Lightroom 4

    $5.56 /hr
    1,290 hours
    4.98
  2. Elyceos G.

    Elyceos G.

    Customer Support/Virtual Assistant/Graphic Design/Web Development

    Philippines - Last active: 21 hours ago - Tests: 10 - Portfolio: 15

    I am a multi-skilled person seeking a fulfilling position in an industry that offers growth opportunities and allows me to utilize the skills I have obtained from trainings and work experiences. My skills set (not in order) : 1. Excellent customer service skills 2. PC system troubleshooting (Windows XP, Vista, 7, 8--remote access) 3. Drivers/software errors troubleshooting (remote access) 4. Malware removal/PC Tune-up (remote access) 5. Home/small office network setup (remote access) 6. Photo manipulation and enhancement 7. Graphic designing 8. Web Development 9. HTML, CSS, PHP 10. Telemarketing, phone, e-mail, chat support 10. Proficiency in MS Office Applications 11. Audio/Video Editing 12. Music Production

    $7.00 /hr
    3,548 hours
    4.21
  3. Kristo V.

    Kristo V.

    Presentation Designer / Customer Service Associate / Health Worker

    Philippines - Last active: 1 month ago - Tests: 4 - Portfolio: 2

    I make presentations according to the needs of my client. May it be for business, lectures/seminars, or for children's class. Challenging projects captures my interest. These kind of jobs keeps me learning new things. I'm a certified AutoCAD mechanical draftsman. Speed and accuracy are my strengths for this skill. The more complex the drawing piece, the more I enjoy working.

    $11.11 /hr
    42 hours
    4.89
  4. Sajaad M.

    Sajaad M.

    IT & Customer Service Professional/Web Developer

    Sri Lanka - Last active: 3 days ago - Tests: 6 - Portfolio: 6

    I am a highly motivated and confident individual who enjoys facing challenging situations. Over last 5 years I have experience in Customer Service,Technical support services and Web development. I am seeking opportunities to build websites,provide customer support and technical support for you or your business. SKILLS SUMMARY ■ Possess good Public Relation and Presentation Skills. ■ Web development and administration.(Wordpress,HTMl/PHP,CSS) ■ Network and System Administration support, telecommunications support, customer assistance support, and coordination ■ Retains good skills in computer hardware maintenance and repairs. ■ Creative problem-solver. ■ High level of HR skills with Ad-hoc decision making ability. ■ Rigorous, quality-conscious contributor with solid analytical thinking and writing skills. ■ Fast learner and an energetic team player. ■ Fluent in English, Sinhala and Tamil languages. TECHNICAL EXPERTISE  Platforms: Microsoft Windows NT/2000/2003/2008, Windows 7/8, Domain Controllers, Active Directory, Group Policies, Linux and Mac OS X  Networking: LAN / WAN Administration TCP/IP, Telnet, VPN, Wireless, DNS, DHCP and Cabling, CCTV installation and configuration  Languages: PHP, MS SQL, Oracle PL/SQL, HTML, DHTML, JavaScript, VB Script  Hardware: Routers, Switches, Laptops, Network Cards, Printers, Memory and VoIP Phone Systems  Tools: Bomgar, LogMeIn Rescue, VMware (Workstation, Fusion), VPN, Microsoft Office Suite (Word, Excel, PowerPoint, Visio, Outlook, Project, Access) Adobe Photoshop, Virus- Removal, Backup and Disaster Recovery tools, ASPECT (Contact Centre Management tool)

    $5.00 /hr
    108 hours
    4.88
  5. Shanna Schultz

    Shanna Schultz

    Freelance Writer (Travel/Health and Wellness) and Social Media

    United States - Last active: 1 month ago - Tests: 5 - Portfolio: 10

    I am excited about collaborating with you as a freelance writer to create a piece that is as unique as your company or blog is! I do not believe in a cookie cutter approach to writing and I look forward to working with you to ensure an unique piece that meets your needs and is engaging and informative for your readers. My travel writing style combines practical information and recommendations about a destination with well crafted narrative in a down to earth style that is unpretentious and comfortable for readers. I have had the privilege to travel to over 25 countries, giving me a broad base of knowledge to work from in my writing. In addition to travel, I can also write very competently about health and wellness. I have been involved in the health and wellness industry for over 10 years as a massage therapist, massage instructor and business owner, giving me an additional base of knowledge to use for your benefit. I love to create pieces that are customized to the target audience that will be reading them, giving them information that they can use and creating lasting positive impressions of your business or company. As an added bonus to my writing work, I am happy to promote your business/blog on social media to help expand the impact of the pieces that I create. Thanks for taking the time to get to know me! I look forward to talking with you to discuss your needs for quality, original written pieces in more detail! Warm Regards, Shanna

    $12.00 /hr
    22 hours
    4.90
  6. Carolina S.

    Carolina S.

    Customer service / Graphic Designer / Community Manager

    Uruguay - Last active: 21 hours ago - Tests: 5 - Portfolio: 1

    Hello, my name is Carol, I'm a graphic designer with wide experience in photoshop, illustrator, image, and photography, I specialize (while I still specializing) in retouching and photo editing, both natural and artistic, designs logos, images processing for commercial advertising and fashion. During the last two years I've been specializing in social media, working on various projects, such as community and marketing manager. I also have more than 3 years experience in the Customer service and moderation jobs. (working remotely) I am professional in my work, if hired, you will not be disappointed.

    $17.00 /hr
    2,565 hours
    4.93
  7. Rebecca B.

    Rebecca B.

    Dedicated and talented Virtual/Personal Assistant

    United States - Last active: 28 days ago - Tests: 6

    Hi there, and thanks for checking out my profile! Over the past 5 years, I have dedicated myself to being a passionate, goal oriented, hardworking, meticulous, and caring personal assistant. I pride myself on my diverse skill set, my ability to take on and complete assignments efficiently, meet deadlines, and offer excellent customer/client service. My strong communication and creativity, combined with my extensive knowledge in working with and using the internet, computers and computer programs (word, excel, etc.), as well as design programs such as Adobe Suite (which includes Photoshop, InDesign, Illustrator, etc.) allow me to find and apply the most effective methods to streamline every project I work on, and offer my clients the very best service suited to their individual needs. I am friendly, positive, self-motivated, flexible, and perhaps most importantly, I genuinely care about people. I want you to meet your goals as much as I want to meet mine, and I never fail to put all that I have into every project. I always go the extra mile with sincerity, and I think that is what has been the most invaluable for my clients. With the experience I have, I would love the opportunity to make a difference in someone's life by furthering their success as I work to progress mine. I hope to find the perfect fit with a client in the Virtual Assistance, Graphic Design and/or Customer Service field that will be able to fully utilize my skill set as well as nurture it as I continue to assist them, so that we can continue to grow and improve together.

    $10.00 /hr
    151 hours
    4.93
  8. Elmie dawn L.

    Elmie dawn L.

    Virtual Assistant l Data Entry Professional l Article Writer

    Philippines - Last active: 21 hours ago - Tests: 11 - Portfolio: 9

    Accuracy. Proficiency. Assistance. Service. Satisfaction. Timeliness. These are my primary aims in rendering jobs to every client that I will work for. It is always an edge for me being an Information Technology Student because I am exposed to the fields of advancement. I am knowledgeable in data entry, web research, programming, email response stuffs, writing blogs and paper columns as well as customer service since I'm also a call center agent and a receptionist before. I specialized with the softwares like Microsoft Office ( XP, 2000, 2003, 2007, 2010): MS Word, MS Access, MS Excel, MS Project, MS Visio, MSPowerpoint, MS Outlook, Adobe Photoshop, DreamWeaver, SQL Server, Xampp, JCreator, Visual Basic 6.0, Codeblocks and ER Assistant. I have reliable computer backgrounds, good problem solving skills, good interpersonal skills, language proficiency, and I am a computer literate. I can work under pressure and is hardworking and competent. My skills also include the adeptness in Programming Languages like C++ and Java Script, Visual Basic, HTML, PHP and My Sql. I am very willing to accept any work to be offered, rest assured that I will do my best to provide you with outputs that will suit your standards and satisfaction.

    $6.67 /hr
    3,741 hours
    4.68
  9. Moon H.

    Moon H.

    WordPress Web Designer and Virtual Assistant

    Philippines - Last active: 9 days ago - Tests: 12 - Portfolio: 31

    I would prefer to work in the fields of administrative support, web research, WordPress theme designing, graphic & logo design and team management because I know their responsibilities and have undergone various situations so I know how to work in these kind of jobs in different circumstances. I see to it that every project will be done correctly and accurately by triple checking all work and perfecting it over-all and going the extra mile to surpass my clients expectations. Skills: - Years of experience on web related technologies such as HTML, CSS, PHP and Javascript - Proficient user of Microsoft applications, Photoshop - Worked with Wordpress themes, plugin, etc. - Logo, Banner, graphic designing & Image editing - SEO, SMM & social media handling - Article writing - Keyword/online search - Telemarketing/ Cold calling - Calendar Management - Responsible for various other duties as assigned to a Virtual Assitant I seek a position that can drive me to learn and develop in the field of my expertise and able to impart my skills and knowledge to become a part of the company’s growth and development.

    $4.00 /hr
    2,428 hours
    4.71
  10. Abhishek S.

    Abhishek S. Agency Contractor

    Wordpress Expert , Web Design/Development - 7 years of experience

    India - Last active: 7 days ago - Tests: 15 - Portfolio: 11

    (28 odesk jobs - 5 star in all of them with excellent feedback from every past client ) Over the last 7 years, I designed & developed a wide range of websites using PHP/MYSQL,HTML5, XHTML, DHTML, CSS, Jquery,JAVASCRIPT, Wordpress, Joomla, SEO, Link Building, Google Adsense. As a web designer and front-end developer, my objective is to make a positive impact on clients, co-workers, and the Internet using my skills and experience to design compelling and attractive websites. I enjoy working on projects that involve a mix of web, graphic design and web development. I'm available upto 16 hours everyday (even on weekends). Customer satisfaction is my first priority. I always try my level best to deliver best quality work.

    Groups: BigCommerce, BoonEx...

    Associated with: IgnitechPro - professionals ignited by technology

    $27.89 /hr
    16 hours
    5.00