Customer Service Specialists

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Hire a freelance customer service representative to help you save time and keep your customers happy 24/7. A professional customer service rep can field questions, help users, solve problems, and take care of your clients...freeing you up to do the work that is at the core of your business.

Many of our freelance customer service reps have experience in large call centers around the world, and are ready to bring their professional experience to help your business.

Browse Customer service job posts for project examples or post your job on Upwork for free!

Customer service Job Cost Overview

Typical total cost of Upwork Customer service projects based on completed and fixed-price jobs.

Upwork Customer service Jobs Completed Quarterly

On average, 2,196 Customer service projects are completed every quarter on Upwork.

2,196

Time to Complete Upwork Customer service Jobs

Time needed to complete a Customer service project on Upwork.

Average Customer service Freelancer Feedback Score

Customer service Upwork freelancers typically receive a client rating of 4.70.

4.70
Last updated: May 1, 2015
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  1. Alan W.

    Alan W.

    Web Design | Web Development | Logo Design

    New Zealand - Last active: 27 days ago - Tests: 5 - Portfolio: 13

    I offer a range of graphic design, web design and web development services for my clients. I work hard to provide clients, like you, with the best quality projects. It doesn’t matter if you hire me for a small graphic design job – or a large ecommerce website – I won’t stop work until you’re 100% happy with what I do for you. I maintain strong communication with clients at all times, I know it’s important for you to be kept “in the loop”. I also adhere to all deadlines set, allowing for a smooth workflow on every project I undertake. Web design & development I work with an array of content management systems, including WordPress. To date, I have designed over fifty different websites – including ecommerce websites, corporate sites, and lead generation websites. If you’re looking for a professional, attractive website design built on an easy-to-use CMS, I can help you. Logo design I’ve designed an array of logos for my clients, including logos for ecommerce websites, startup businesses and more. Before commencing work on your logo design, I will consult carefully with you to ensure the design embodies your specific requirements. Typically I will provide you with multiple concepts, allowing you to choose the best design for your business. If you’re looking for a professional logo design that won’t break the bank, let me take care of it for you! Graphic design I have a strong track record of providing my clients with quality graphic designs – from letterheads and business cards, to website concepts and infographics. I have a close eye for detail, I’ll work hard until everything looks the way it should – creating a graphic that you’ll be proud of. No matter how big or small your design task happens to be, I’m your man! If you’re caught in two minds about hiring me, why not check out my feedback? You’ll see pages of positive comments from lots of satisfied clients I’ve worked with in the past. I’d really like the opportunity to work on your project, so get in touch now and let’s discuss your requirements.

    $40.00 /hr
    433 hours
    4.84
  2. Natalia V.

    Natalia V.

    Content Manager/Customer Servs/Trilingual Speaker/Photoshop/Designer

    United Kingdom - Last active: 20 hours ago - Tests: 11 - Portfolio: 10

    Over the past 14 years I've been developing my skills in management, design, translation, administrative support, customer service, tech support and sales. I am also a trillingual speaker, Spanish - English - Portuguese. I also have basic knowledge of French and Japanese. I am an interior designer and a craftswoman. I have a small business so I am a multitasker, I do the presentations, photo edition, marketing and brochures. I am a fast learner and a hard worker. My objective is to provide my experience in different fields to the Odesk community and I'm looking forward on gaining new ones. Thank you.

    Groups: Zendesk

    $22.22 /hr
    10,690 hours
    4.99
  3. Janos N.

    Janos N.

    Prezi Specialist I BA of Interational Business and Marketing Logistics

    Hungary - Last active: 1 month ago - Tests: 1 - Portfolio: 19

    A freelancer Prezi Specialist at your service! Providing Clients with mindblowing and original PREZIs and graphical solutions. For - Business Purposes - Conferences - Tutorials Offered services -Development of unique Prezis from scratch -Edit and upgrade of existing Prezis -Conversion of Powerpoint presentations into Prezi -Conversion of infographics into Prezi -Conversion of Prezis into Videos (Voice-over possible) Communication over Skype.

    $18.33 /hr
    180 hours
    4.85
  4. Zechariah Manning

    Zechariah Manning

    Building Your Brand ...Smarter

    United States - Last active: 9 days ago - Tests: 5 - Portfolio: 1

    —Creator of ZM Designz Branding— ■ Personal Website: www.zmdesignz.com ---------------------------------------------- Mission and Vision— • To establish long-term professional relationships with value-driven businesses and individuals. • To effectively communicate the values of my clientele to the market they serve. • To create intriguing and tailored designs that evoke a positive response and a call to action. • To provide timely and prioritized customer service, clearly articulating milestones and project status. • To perform with integrity and purpose in all I design and put my hand to. • To serve with humility and appreciation with all whom I'm privileged to collaborate. • To deliver a product both my client and I will be proud of for years to come. ----------------------------------------------------------------------------------------------------------------------------- Brief Summary— As a graphic designer, hands-on branding advisor, and creative consultant, I specialize in bringing your business to life. Whether it's creating a brand image from inception, or refreshing the face of an existing business, my goal is to foster a mindset in your clients that calls them to action. Effective communication is a staple of my services. I can be counted on to consistently articulate relevant and important information in a timely fashion. I exceed expectations and provide excellent customer service. I'm really looking forward to serving you and helping you meet your goals. I'm easy going too! ■ More About Me: www.zmdesignz.com/about ----------------------------------------------------------------------------------------------------------------------------- Office Hours— *(PST) — Monday - Friday, 9am - 6pm (Phone/Chat Appts 10am - 4pm) Saturday, short-hours for rush orders. Sunday, out of the office ----------------------------------------------------------------------------------------------------------------------------- Referrals— I appreciate referrals. Learn more about how you can benefit: ■ www.zmdesignz.com/about/#referrals ----------------------------------------------------------------------------------------------------------------------------- Rush Orders— *For Saturday "rush order" accommodations, as well as 24-48-hour immediate turnarounds, a 25% rush fee will be applied. ----------------------------------------------------------------------------------------------------------------------------- Payment Schedule— Fixed price contracts require a 50% non-refundable down payment, with the remaining 50% due at time of file delivery. ----------------------------------------------------------------------------------------------------------------------------- Deliverable File Formats— *Adobe's Creative Coud powers my creations, and when applicable, delivers your files in native formats. Please expect all files to be delivered in the following formats: .ai, .psd, .indd, .pdf. Raster formats such as .jpg, .gif, or .png are available for delivery upon request. ■ http://www.zmdesignz.com/#adobe ----------------------------------------------------------------------------------------------------------------------------- Job Invitations— Though I value and very much appreciate all job invitations and budget ranges, I work hard to provide a top-tier experience for the clients I serve. Before sending me an invite, please take some time and look through my work history to get an understanding of my price-points, the level of service, and the quality of work you can expect when hiring me. All job invitations that fall outside of my general price-points and hourly rates will not be considered. Thank you kindly for your understanding in this regard.

    $55.56 /hr
    797 hours
    4.98
  5. Anil M.

    Anil M.

    Graphic designer

    Nepal - Last active: 1 month ago - Tests: 3 - Portfolio: 8

    I'm a Freelance Graphic Designer, artist and Illustrator. More than 6 years i am engaged in this field. I would like to give the best and award winning designs to smart clients. Doesn't matter whether it is small or big business. I have work with many clients which has developed my professionalism. visit www.perfectdesign.co I am: 1. Passionate (I absolutely love what I do) 2. Enthusiastic (I want to learn) 3. Focused (I have the right attitude)

    $16.67 /hr
    436 hours
    5.00
  6. Pavlina Petrova

    Pavlina Petrova

    PowerPoint Presentation Designer | Travel Article Writing

    Bulgaria - Last active: 20 hours ago - Tests: 10 - Portfolio: 18

    Providing Top Quality in everything I do is priority number one for me! I specialize in making clean and creative PowerPoint presentations with professional look using a balanced mix of graphics, photos and text. I have a Graphic Design background and proficiency in using PowerPoint and Adobe Photoshop. I have successfully completed many PowerPoint projects on oDesk though transforming basic information into high quality presentations with strong visual impact. I am also experienced in writing articles on various holiday topics, such as travel safety, booking and packing tips, top destinations and areas to visit, events calendar for e specific spot, as well as articles advertising specific accommodation. My working experience includes also more than 7 years in the lodging industry. During this period I had the privilege to be a part of the sales and marketing departments of some of the best hotels in Bulgaria. My main responsibilities included selling hotel services offline and online, organizing accommodations and events, as well as providing full customer support during guests` stay. I am fast, efficient and highly organized individual, always providing my work on time and at the end… I will happy to do some QUALITY WORK for you.

    $15.00 /hr
    996 hours
    4.96
  7. Carolina S.

    Carolina S.

    Customer service / Graphic Designer / Community Manager

    Uruguay - Last active: 1 day ago - Tests: 5 - Portfolio: 1

    Hello, my name is Carol, I'm a graphic designer with wide experience in photoshop, illustrator, image, and photography, I specialize (while I still specializing) in retouching and photo editing, both natural and artistic, designs logos, images processing for commercial advertising and fashion. During the last two years I've been specializing in social media, working on various projects, such as community and marketing manager. I also have more than 3 years experience in the Customer service and moderation jobs. (working remotely) I am professional in my work, if hired, you will not be disappointed.

    $17.00 /hr
    2,125 hours
    4.70
  8. Hristina D.

    Hristina D.

    Creative&Blog Writing/Proofreading/Virtual Assistance/SMM, Europe

    Bulgaria - Last active: 20 hours ago - Tests: 14 - Portfolio: 7

    "Quality is remembered long after the price is forgotten." Are you looking for a poorly-educated freelancer with no experience, bad English, and low payment rates, who will have difficulties understanding your needs? Well, this is NOT the place to look for. I am intelligent, dependable, self-disciplined, detail-oriented and strict with deadlines. I have the ability to plan, to organize, to set priorities, to solve problems, and to get the job done. I am warm, friendly, easygoing, and cooperative. My reputation is impeccable. I have happy clients from USA, Australia, United Kingdom, Denmark, France, Spain, Solomon Islands, Greece, Romania, and Bulgaria. Skills/Experience in: WRITING - creative writing, article writing, blog writing PROOFREADING AND EDITING - with a BA in English Philology I can perform better than most native English speakers. For those who still insist on hiring only native speakers - please note that being a native speaker does NOT make you literate by default. SOCIAL MEDIA MARKETING (mainly Facebook) - preparing and implementation of Social Media Marketing plans and strategies, social media posts and updates VITRUAL ASSISTANCE - I have 6+ years of experience in email handling, Internet research, and performing various administrative tasks. My oDesk tests are all taken in less than 20 minutes and I score among the top 10-20%. Education: High school: English Language and Literature BA in English Philology 1st MA: International Business Management Graduation Thesis: Online Marketing 2nd MA: Translation (English-Bulgarian/Bulgarian-English) and Business Communication in English A course in Graphic Design (Photoshop and CorelDraw) All levels of education I graduated with excellent grades. I always seek perfection in my work and and I never put up with less. I am a citizen of the world with a desire to work on interesting projects and this is the main reason I registered at oDesk. And I LOVE what I do.

    $15.00 /hr
    391 hours
    4.99
  9. Erik Jessen

    Erik Jessen

    WordPress Designer - Project Manager - Marketing Manager

    United States - Last active: 1 day ago - Tests: 6 - Portfolio: 9

    What I can do for you: COMMUNICATION - This is my best quality and I make it a point to communicate at every step of the process. Other Skills 1. WordPress Design and Development. 2. Project Management and Consulting 3. HTML and CSS coding - Some PHP and SQL knowledge 4. Image Manipulation and Logo Design 5. Video Production and Editing 6. IT Management - 7+ Years 7. Marketing Management - SEO, SEM, SMM Thanks for checking out my profile!

    $25.00 /hr
    103 hours
    5.00
  10. Chao C.

    Chao C. Agency Contractor

    China Business Consultant / Chinese Marketing Expert

    China - Last active: 1 month ago - Tests: 10 - Portfolio: 18

    ★WHAT DO I DO? I help businesses, from startups to big names develop optimal solutions for entry and growth in the China market. ※Understanding the China/Chinese market is a challenging task.※ No matter you are considering entering the China market with little or no knowledge about China or you had an established presence in China already, You might need help. The following titles are given by my clients: *China Business Consultant *China Marketing Expert, *Professional Chinese Translator/Copywriter, *China Representative, *Chinese Market Researcher, *eCommerce Website Project Manager, *Global Digital Marketer... ★WHY SHOULD YOU HIRE ME? * 16 years China marketing experience * 12 years Digital Marketing experience, Chinese SEO + SMM, China PPC * China Business Consulting on various sectors and industries. * Internet Entrepreneur with successful experience and learned lessons from failures. * Working under diversified environment and can handle different Chinese cultures. * Had been worked in Shanghai, Hangzhou, Beijing, Guangzhou and Hongkong. ★WHAT'S IN IT FOR YOU? * Easy to Communicate, Quick Response * I had served 1000+ global clients on translation and consulting business * You will get market insights quickly through affordable, but effective methods * You can establish your local presence with ease * You can get truly local Chinese website, suitable to the China market * Your digital marketing will be in the right hands in a long-run, either PPC, SEO or SMM. ★WHAT SERVICES? * China Market Research * Sourcing from China & Exporting to China * Industry Analysis * Feasibility Studies * Market Entry Strategy * Website Localization * Website Development * eCommerce Web Design * Translation & Copywriting * China internet marketing

    Groups: oTranslators

    Associated with: SinoStep China Consulting

    $49.99 /hr
    2,497 hours
    4.97