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Many of our freelance customer service reps have experience in large call centers around the world, and are ready to bring their professional experience to help your business.

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Customer service Job Cost Overview

Typical total cost of Upwork Customer service projects based on completed and fixed-price jobs.

Upwork Customer service Jobs Completed Quarterly

On average, 1,403 Customer service projects are completed every quarter on Upwork.

1,403

Time to Complete Upwork Customer service Jobs

Time needed to complete a Customer service project on Upwork.

Average Customer service Freelancer Feedback Score

Customer service Upwork freelancers typically receive a client rating of 4.69.

4.69
Last updated: July 1, 2015
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  1. April Herndon

    April Herndon

    Graphic Designer

    United States - Last active: 5 days ago - Tests: 2 - Portfolio: 19

    Proficient in numerous programs including, but not limited to, the following: - Wordpress - Microsoft Word - Microsoft PowerPoint - Optimize Press - Leadpages - Mailchimp - Ontraport - Aweber - Google Docs - Adobe Photoshop - Adobe InDesign - Adobe Illustrator - Adobe Acrobat - Camtasia I am a reliable and highly driven graphic designer. All of my design work is completed with the newest version(s) of Adobe software. In addition to my design work, I offer a variety of other skills to my clients including virtual assisting and admin tasks. As a perk to my clients, I offer free stock photography for projects through shutterstock.com -- the BEST stock photography site there is.

    $30.00 /hr
    295 hours
    4.77
  2. Kristo V.

    Kristo V.

    Presentation Designer / Customer Service Associate / Health Worker

    Philippines - Last active: 1 month ago - Tests: 4 - Portfolio: 2

    I make presentations according to the needs of my client. May it be for business, lectures/seminars, or for children's class. Challenging projects captures my interest. These kind of jobs keeps me learning new things. I'm a certified AutoCAD mechanical draftsman. Speed and accuracy are my strengths for this skill. The more complex the drawing piece, the more I enjoy working.

    $11.11 /hr
    42 hours
    4.89
  3. Carmi Arguelles

    Carmi Arguelles

    Photoshop Expert | Customer Support | Lightroom | Technical Specialist

    Philippines - Last active: 15 hours ago - Tests: 5 - Portfolio: 48

    I have 7 years of experience in the call center industry, focusing on Technical and customer support. I have worked for E*Trade information services and have had experience in handling corporate accounts. I focus on delivering problem resolution for all clients and deliver top of the line results. I also have an extensive Photoshop experience, specializing in : - Product photo enhancement - Digital image editing / Wedding Photo Editor - Skin Retouching / Photo Editing - Deep etching / Background removal / Image Cutout /Masking - Color correction / Color change/ Image manipulation I am in search of job opportunities and I have several years of experience. I would like to work for you or your company. My goal is to be able to deliver top of the line projects for clients all over the world through Upwork, whether it is for Technical matters or design projects. Tools Used: Adobe Photoshop CS5.1 Adobe Lightroom 4

    $5.56 /hr
    1,293 hours
    4.98
  4. SHAH MD. AFSARUDDIN SHAMIM

    SHAH MD. AFSARUDDIN SHAMIM Agency Contractor

    Fear price with a quality work.Guaranteed, Perfect Satisfactory Output

    Bangladesh - Last active: 25 days ago - Tests: 10 - Portfolio: 34

    HI, Welcome to my oDesk's profile. I am sincere, hardworking, dedicated and responsible person. I am experienced in Data Entry, Data Mining, Web Research, Web Scraping, MS Excel, Email. My objective is to prove that I am a skilled freelancer and to make my employers highly satisfied with the quality of my work. Thanks

    Associated with: Shah IT Solution

    $5.00 /hr
    2,710 hours
    4.11
  5. Erik Jessen

    Erik Jessen Agency Contractor

    WordPress Designer/Developer - Project Manager - Marketing Manager

    United States - Last active: 1 day ago - Tests: 6 - Portfolio: 9

    What I can do for you: COMMUNICATION - This is my best quality and I make it a point to communicate at every step of the process. Other Skills 1. WordPress Design and Development. 2. Project Management and Consulting 3. HTML and CSS coding - Some PHP and SQL knowledge 4. Image Manipulation and Logo Design 5. Video Production and Editing 6. IT Management - 7+ Years 7. Marketing Management - SEO, SEM, SMM Thanks for checking out my profile!

    Associated with: Amari Consulting

    $38.89 /hr
    162 hours
    5.00
  6. Robert K.

    Robert K.

    Drupal Expert | 20+ Years Web Design Experience | Pittsburgh, PA

    United States - Last active: 4 months ago - Tests: 2 - Portfolio: 3

    I have been designing/building websites for over 20+ years. It is my passion. I do it everyday. I love working with Photoshop, Drupal, HTML, CSS, PHP, and MySQL I am also the founder of a service called Drupal Aid (https://www.drupalaid.com/) that provides ongoing support and maintenance for Drupal sites, to keep your website updated and security patched on a monthly basis. I care about every project I take on as if it were my own. I am an honest time tracker and efficient at what I do. I am obsessive about my work, I am great at communicating, I am available to answer emails/calls/text messages at all hours, and I do things very quickly. I am fluent in English and I live in America (Pittsburgh, PA), which goes a long way. I will be a great choice to help you create your project. I am currently seeking website maintenance/management work and short term projects. My General Drupal Project features: - Git for version control - Drush for quickly managing Drupal modules - Private development server for clients to review progress - Custom theming or subtheming with Omega, bootstrap, zen, mothership, or adaptive - Simple to very advanced site configurations - Usage of great modules including (depending on project needs): Views, OG, Panels, Context, CKeditor, IMCE, DS, and many others - eCommerce with either Ubercart or Drupal commerce - Building special admin pages to make managing content easier - Standardized methods and workflow for installing, building, theming, deploying, and maintaining Drupal websites - Live Drupal hosting available if needed. Plus I listen to all the popular Drupal podcasts and read the Planet daily. My General Website Maintenance/Updating standards: - All projects are version controlled/backed up - Updates are done on a private dev server - Client approves all updates before pushing live Random facts about me: - I built my first website in 1993 and haven not stopped since. - I have been using Photoshop since version 3.0 (I still have the floppies) - I have a wife, 3 kids, and 3 cats - I produced and directed a low budget feature film. - I have a black belt in Tang Soo Do - I have been running a web design shop for over 10 years Some Pros to using me: - I live in the US, so timezone and communication won't be an issue. - You can call me on the phone - I manage lots of Drupal websites and have a streamlined approach to keeping them updated and security patched. - I care about all the projects I take on, so I won't let you down. Thanks for reading!

    $44.44 /hr
    93 hours
    4.93
  7. Aimee V.

    Aimee V.

    Experienced Consultant, Writer and Graphic Medic

    United States - Last active: 03/28/2014 - Tests: 29 - Portfolio: 16

    Have you ever hired a designer to create the perfect work but they didn’t quite capture your vision? Did you find the ideal freelancer but they had to bail out before finishing the project? Were you satisfied with your contractor but the agreement didn’t include revisions and you need a change made yesterday? I can fix that for you, stat. My specialty is doctoring, editing, retouching, re-creating and otherwise improving designs using Adobe Photoshop and Illustrator. I draw my own elements, find great stock and match your layout to make that almost-perfect image into exactly what you were looking for. That’s not all though. I also write high quality, well-researched keyword-rich content, edit and proofread existing written work, offer exceptional customer experience support and training, and provide many other solutions for the enrichment of your business. If you experience the occasional emergency that requires an experienced graphic medic or if your workload is overflowing and you need someone who knows how to triage, save me as a favorite or hire me today!

    $22.22 /hr
    780 hours
    4.98
  8. Denise S.

    Denise S.

    Personal Assistant and Event Manager

    United States - Last active: 06/03/2014 - Tests: 2

    In the past 5 years I have had the opportunity to develop and practice a variety of skills, a few of which include office, product, household, event, and calendar management. I have a degree in design management and am a certified event planner, therefore equipped with great organizational, management, and problem solving skills. I am highly efficient and proactive, and have proven successful in fast pace environments. I enjoy working for ambitious individuals and contributing towards an organizations growth.

    $11.11 /hr
    107 hours
    5.00
  9. Delia Ecleo

    Delia Ecleo

    Administrative Superstar, Data Entry Expert, Graphic Designer

    Philippines - Last active: 5 months ago - Tests: 16

    Hi. Let me start this with a brief description of my personality, I'm a natural person, friendly and fun to be with, energetic and a perfectionist. I want everything to be well-organized and perfectly detailed. I'm a certified addict when it comes to work. I always look forward to achieve my client's goal like my own. I'm a workaholic person with extreme dedication and passion with what I'm doing. I have spent more than 5 years in the administration field. I actually fell in love with it. For me, working is learning. You get paid while developing your skills or even acquiring a new one.

    $8.89 /hr
    3,765 hours
    4.86
  10. Michelle H.

    Michelle H.

    Experienced Excel Guru & Graphic Designer

    United States - Last active: 10/01/2014 - Tests: 6

    Data Management: Generating workable graphs and charts for sales analysis & presentations, creating pivot tables, creating readable sales projections and dynamic availability charts for clients, creating efficient working spreadsheets for a variety of data management purposes. Proficient in Visual Basic and Macro programming for excel. Examples available upon request. Graphic Design: Experienced in Constant Contact management, creating a variety of advertisements, logo and branding, signage and display, packaging & product marketing development. Design Portfolio: http://www.michelleharshberger.blogspot.com/

    $20.00 /hr
    22 hours
    5.00