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chat support Job Cost Overview

Typical total cost of Upwork chat support projects based on completed and fixed-price jobs.

Upwork chat support Jobs Completed Quarterly

On average, 141 chat support projects are completed every quarter on Upwork.

141

Time to Complete Upwork chat support Jobs

Time needed to complete a chat support project on Upwork.

Average chat support Freelancer Feedback Score

chat support Upwork freelancers typically receive a client rating of 4.54.

4.54
Last updated: August 1, 2015
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  1. Raymond A.

    Raymond A.

    Customer Support Representative

    Philippines - Last active: 16 hours ago - Tests: 2 - Portfolio: 14

    I have been trained in different sub-fields of Customer Service industry which has given me an excellent communication, problem solving and time management skills. I am committed to deliver the greatest level of customer service and be able to delight them.

    $11.11 /hr
    7,853 hours
    4.91
  2. Joseph Razon

    Joseph Razon

    Customer Service / Graphic Design

    Philippines - Last active: 16 hours ago - Tests: 2 - Portfolio: 21

    I am an experienced customer service personel and have been working as a client service associate for more than 2 years. Using my proefficiency in Microsoft Office and Google Docs, I get the job done with accuracy and speed. My job required me to adapt to more than 1 Content Management System to handle their data. I have also previously worked for as a property listing manager where I managed a 4 people team including me. I was tasked to manage the team's accuracy while doing information research and compiling of documents needed each property listed.

    $4.44 /hr
    6,627 hours
    4.96
  3. Vipul Pradhan

    Vipul Pradhan

    Customer Support - Chat / Email / Ticket Support - Technical Support

    India - Last active: 2 days ago - Tests: 7 - Portfolio: 13

    Excellent verbal & written English. Unique combination of skill-sets. Fast learner. Virtualization. VirtualBox. Mailserver setup. Translation (English, Marathi, Hindi & Gujarati). Basic WordPress setup; password recovery & MU setup. Basic Joomla setup & password recovery. Data entry. Video editor. Audio editor. Photo editor. Vector tracing. Map creation. Visualizer. Trainer. Documentation. I have practiced all skills that are in my profile. My best skills: 1. Troubleshooting of problems with computer hardware & networking: I am comfortable using Windows and Linux both as a desktop operating system as well as a troubleshooting tool. I can troubleshoot and resolve virus & spyware related problems; plus a lot of other issues that are related to hardware & software. 2. Video Editing: I do wedding videos. Where I tend to use effects and tricks suitable for weddings. Some of the skills involved are Adding music; Retaining original sound; Enhancing original sound and making it suitable to listen; Add/create titles with effects using AfterEffects; Making slideshows from pictures and videos; Making DVDs with customized menus; and many more. 3. Photo Editing: Again, though I primarily do wedding pictures, I have skills like Removing background; Adding custom background; Make-up effects for faces; Color correction; Black&White to Color; and other relevant things. 4. Typing, Documentation & Translation: I have been an expert in Microsoft Word and also have worked with Adobe InDesign. I can do all tasks that you could do in Microsoft Word for a good formatting. InDesign has more options for flexibility when preparing documents such as portfolios, manuals, brochures, etc. I also do translation (English, Hindi, Gujarati). See my portfolio for examples. 5. Vector Graphics: I have been using Adobe Illustrator since quite some time now. I am learning to achieve expertise in it, so I often use the Internet to learn whenever I am stuck. Being a fast learner enables me to learn things fast as well as also add my own ideas.

    $10.00 /hr
    4,477 hours
    4.76
  4. Nasif R.

    Nasif R.

    Graphic Designer

    United Arab Emirates - Last active: 4 days ago - Tests: 10 - Portfolio: 6

    IT Executive with more than 5 Years Experience in Customer IT Support ,and Graphics Designing. worked in a challenging environment handling customers troubleshooting PCs,networks ,etc and my work involved hands on approach like Solving problem, giving solution for customer issues , Solving problem with network,PCs etc. 1 Self motivated, committed & result oriented. 2 Ability to determine priorities & achieve scheduled deadlines. 3 Hard working. Skills 1. Graphic Designing.(Flyer, Icon design, Banners, 3D Modeling,e-ads,etc( 2. Adobe Photoshop. 3. Adobe Premiere. 4. 3Ds Max 5. Technical Customer Support  6. Installing and Configuring Windows Server 2012 7. Operating Systems installation, updating and troubleshooting (Windows 7 / Vista / Xp /Windows Server 2012) 8. LAN Maintenance, monitoring & troubleshooting 9. CCTV Security Camera Configuration and Troubleshooting 10. Virtualization with V-Mware and Hyper-V 11. Active Directory Domain Services 12. User support and complaint handling on hardware and software issues 13. Assisting users in person, via phone and electronically 14. Diagnose and resolve technical hardware and software issues 15. Proven team player and independent worker  Proven ability to prioritise and work to deadlines 16. Dedicated to professional development and ongoing training Flexible, reliable and dedicated

    $10.00 /hr
    936 hours
    5.00
  5. Stefan Spirkovski

    Stefan Spirkovski

    Zendesk Technical Support Specialist

    Macedonia - Last active: 1 month ago - Tests: 7 - Portfolio: 4

    I started to work as a IT support agent, just to try out something new, but then... I fell in love with this type of job. The communication with so many different customers, the art of getting their trust and satisfaction has been a alluring and main driving force for me, for the last 2 years. I love to learn new stuff (kind of addicted to it), and I do that quick and efficiently. With my educational background in IT, I have plenty of technical skills that would come in handy in various situations. I play exceptionally in a team environment, and I consider the team to be my family. I can handle all kind of stressful situations, and I get the best of it 99,9% of the time. I guarantee that if you make your choice to add me to your team or company will be 100% satisfactory.

    Groups: Pro Customer Service

    $16.67 /hr
    1,600 hours
    5.00
  6. ali husnain tariq

    ali husnain tariq

    BPO in/out bound Expert, Customer Support Expert, TeleSales Expert.

    Pakistan - Last active: 1 day ago - Tests: 13 - Portfolio: 27

    Seeking a challenging and rewarding opportunity in an advanced and competitive environment, in order to equip myself as a highly skilled and competent professional. I m in call center industry from over 2 years as an agent and now working as Call center trainer in Aracon systems. Excellent Communication skills. Can speak very good British accent and American accent.Know how to come up with the best rebuttals in order to rectify customer objections. Very good with problem handling and very good at communication and sales process trainings.

    Groups: Pro Customer Service

    $15.00 /hr
    50 hours
    4.88
  7. Sajaad M.

    Sajaad M.

    IT & Customer Service Professional/Web Developer

    Sri Lanka - Last active: 16 hours ago - Tests: 6 - Portfolio: 6

    I am a highly motivated and confident individual who enjoys facing challenging situations. Over last 5 years I have experience in Customer Service,Technical support services and Web development. I am seeking opportunities to build websites,provide customer support and technical support for you or your business. SKILLS SUMMARY ■ Possess good Public Relation and Presentation Skills. ■ Web development and administration.(Wordpress,HTMl/PHP,CSS) ■ Network and System Administration support, telecommunications support, customer assistance support, and coordination ■ Retains good skills in computer hardware maintenance and repairs. ■ Creative problem-solver. ■ High level of HR skills with Ad-hoc decision making ability. ■ Rigorous, quality-conscious contributor with solid analytical thinking and writing skills. ■ Fast learner and an energetic team player. ■ Fluent in English, Sinhala and Tamil languages. TECHNICAL EXPERTISE  Platforms: Microsoft Windows NT/2000/2003/2008, Windows 7/8, Domain Controllers, Active Directory, Group Policies, Linux and Mac OS X  Networking: LAN / WAN Administration TCP/IP, Telnet, VPN, Wireless, DNS, DHCP and Cabling, CCTV installation and configuration  Languages: PHP, MS SQL, Oracle PL/SQL, HTML, DHTML, JavaScript, VB Script  Hardware: Routers, Switches, Laptops, Network Cards, Printers, Memory and VoIP Phone Systems  Tools: Bomgar, LogMeIn Rescue, VMware (Workstation, Fusion), VPN, Microsoft Office Suite (Word, Excel, PowerPoint, Visio, Outlook, Project, Access) Adobe Photoshop, Virus- Removal, Backup and Disaster Recovery tools, ASPECT (Contact Centre Management tool)

    $5.00 /hr
    120 hours
    4.89
  8. Jazzy April Macogue

    Jazzy April Macogue

    Virtual Assistant/Graphic Artist/Vector Illustrator/UI UX Designer

    Philippines - Last active: 16 hours ago - Tests: 6 - Portfolio: 10

    I've worked recently as an Online Booking/ Reservation Assistant in a Travel and Tours Company. Working in the Marketing Department, my tasks is to proactively and effectively offer different packages and activities via phone or e-mail. I also handle customer inquiries and concerns. I was also in the field of Mobile Game and App Development before, focus particularly on Graphic Design and Concept. I also worked as a Lay-out Designer in a Print and Publishing Industry, working with print graphics and logo design. I am really into work. I make sure a 100% positive output in every kind of job I'm working with. What makes me happy is when I knew I've satisfied my clients.

    $5.56 /hr
    672 hours
    4.90
  9. Avinash Chandra

    Avinash Chandra Agency Contractor

    Ticket, Chat, Phone, Email Support Agent

    India - Last active: 16 hours ago - Tests: 16 - Portfolio: 3

    Greetings! I have a friendly, professional demeanor and am a confident multitasker, allowing me to take on several responsibilities at once. I'm a quick learner and enthusiastic. I look forward to working with you as a customer service rep as well as your go-to guy for any additional projects you need assistance with. I am experienced, competent and organized person with tested skills and capabilities in; > Customer Support ( Wordpress, eBay, Blog, PHP, Joomla, Marketing, eCommerce ) > Technical Support ( Windows XP, Windows 7, Windows 8.1, Mac OSX, Linux ) > Phone Support ( x-lite , skype , ring central , magic jack ) > Ticket Support ( Right Now, Helpshift, Zendesk , Kayako , HP Service Desk and many more ) > Live Chat Support ( Live Chat , Comm100, Zoho, Zopim, Livezilla, Velaro and many more ) > Email handling ( Gmail, Yahoo, Hotmail , Microsoft Exchange, Outlook, Office 365 ) > Admin Assistance ( Data Entry, Analysis, Processing, eBay & Megento, Web Research ) > Virtual Assistant ( Calender, Receptionist, Personal Assistant, Operator ) > Graphics Design : Logo Design, Header, Banner, Facebook Cover, Social Media, Business Cards, Design, Photoshop > Internet researching : Google, Bing, Wikipedia > Technical Writer : Computer related tips and tricks, Android, iOS and Windows Mobile support Being a graduate in Information Technology, I believe that my Skills, Experience, Knowledge as well as fluent English in verbal and written is vital for working for you. Additionally, I am highly organized, provides unsurpassed service, professionalism, invaluable support and knowledge. With an eye for details and intense passion for everything about online support, my enthusiasm for this industry is palpable. I marvel in accuracy reasonable turn around time, strong computer skills and I enjoy being an independent asset rather than a cost center. I have reliable internet connection with 5 Mbps upload and download and working HD Webcam, Skype, 40+hours a week at my disposal to work for you. I was also a Top Provider in oDesk now Upwork Top 25 Providers in Odesk : http://www.odesk.com/community/oconomy/best_freelance_designers

    Groups: Bluehost Developers and Designers, MailChimp Experts Group...

    Associated with: Computer Help Online

    $11.11 /hr
    6,841 hours
    4.96
  10. CINDY ABANGAN

    CINDY ABANGAN

    Data Entry,Web Research,E-mail Support,Customer Service,Telemarketing,

    Philippines - Last active: 12/17/2014 - Tests: 3 - Portfolio: 3

    To obtain a job where in I can use my knowledge and skills to help a client with a highly satisfactory work. Creating a relatively and realistic commitments for projects and achieving the best outcome were main reasons to preserve the dynamic freelance worker in me. I subject myself not to engage into inappropriate projects that are not bound within my skills and knowledge capacities for me to excel, but rather makes reasonable performance that includes my interest, love, passion and meeting a well satisfactory success between clients and me.To enhance my knowledge and skills by working through different kinds of jobs. To earn, learn ,discover and enjoy my ability and knowledge.

    $4.44 /hr
    73 hours
    4.60