Ticket, Chat, Phone, Email Support Agent
Last active: 13 hours ago
I have a friendly, professional demeanor and am a confident multitasker, allowing me to take on several responsibilities at once. I'm a quick learner and enthusiastic. I look forward to working with you as a customer service rep as well as your go-to guy for any additional projects you need assistance with.
I am experienced, competent and organized person with tested skills and capabilities in;
> Customer Support ( Wordpress, eBay, Blog, PHP, Joomla, Marketing, eCommerce )
> Technical Support ( Windows XP, Windows 7, Windows 8.1, Mac OSX, Linux )
> Phone Support ( x-lite , skype , ring central , magic jack )
> Ticket Support ( Right Now, Helpshift, Zendesk , Kayako , HP Service Desk and many more )
> Live Chat Support ( Live Chat , Comm100, Zoho, Zopim, Livezilla, Velaro and many more )
> Email handling ( Gmail, Yahoo, Hotmail , Microsoft Exchange, Outlook, Office 365 )
> Admin Assistance ( Data Entry, Analysis, Processing, eBay & Megento, Web Research )
> Virtual Assistant ( Calender, Receptionist, Personal Assistant, Operator )
> Graphics Design : Logo Design, Header, Banner, Facebook Cover, Social Media, Business Cards, Design, Photoshop
> Internet researching : Google, Bing, Wikipedia
> Technical Writer : Computer related tips and tricks, Android, iOS and Windows Mobile support
Being a graduate in Information Technology, I believe that my Skills, Experience, Knowledge as well as fluent English in verbal and written is vital for working for you. Additionally, I am highly organized, provides unsurpassed service, professionalism, invaluable support and knowledge.
With an eye for details and intense passion for everything about online support, my enthusiasm for this industry is palpable. I marvel in accuracy reasonable turn around time, strong computer skills and I enjoy being an independent asset rather than a cost center.
I have reliable internet connection with 5 Mbps upload and download and working HD Webcam, Skype, 40+hours a week at my disposal to work for you.
I was also a Top Provider in oDesk now Upwork
Top 25 Providers in Odesk : http://www.odesk.com/community/oconomy/best_freelance_designers