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Typical total cost of Upwork Customer service projects based on completed and fixed-price jobs.

Upwork Customer service Jobs Completed Quarterly

On average, 1,123 Customer service projects are completed every quarter on Upwork.


Time to Complete Upwork Customer service Jobs

Time needed to complete a Customer service project on Upwork.

Average Customer service Freelancer Feedback Score

Customer service Upwork freelancers typically receive a client rating of 4.65.

Last updated: October 1, 2015
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Keiko M.

Keiko M.

Japanese/English Translater with Marketing/Customer service experience

Japan - Tests: 2 - Portfolio: 3

I have over 10 years of freelance translation, customer service/support, and designer experience with Japanese/English bilingual skill. I've worked with wide ranges of translations such as; -Website translations for the huge gaming company, the baby product, science survey companies, etc -Instruction Manual translations for Baby products -TOEIC text book translations and coordination -Online-base Customer Service agent with translation skill required -Translation/coordination between US and Japanese company branch -SNS marketing experience in Japan and USA online community I also have strength in the design field with those following areas; -Adobe software, -Office software such as Work, Excel, PowerPoint. -AutoCAD and PowerCAD I am very quick to pick up any type of skills needed to complete the project, good vocabulary in business, design and environmental technical terms. Easy to work with people and trained, prompt and reliable. Looking forward to working with you!

97% Job Success
$16.67 /hr
653 hours

Michelle H.

Michelle H.

Experienced Excel Guru & Graphic Designer

United States - Tests: 6

Data Management: Generating workable graphs and charts for sales analysis & presentations, creating pivot tables, creating readable sales projections and dynamic availability charts for clients, creating efficient working spreadsheets for a variety of data management purposes. Proficient in Visual Basic and Macro programming for excel. Examples available upon request. Graphic Design: Experienced in Constant Contact management, creating a variety of advertisements, logo and branding, signage and display, packaging & product marketing development. Design Portfolio:

$20.00 /hr
22 hours

monira khatun

monira khatun

SEO Specialist and Data entry Expert

Bangladesh - Tests: 11 - Portfolio: 5

I want to prove myself as the best service provider at Upwork by the best performance in the assignments, being honest, skillful and earning money. I've 4 years of experience in SEO and Web research, Data Entry, Data mining/Copy writing. I am interested in doing jobs related to SEO ( Back Link Building, Forum Posting, Directory Submission, Profile linking, Press release, Articles submission, Image submission, Blog comment, social bookmarking, Question and answers, classifieds submission, Video submission, Review submission, Local listing and Web Research, Data Entry, Data Mining/Copy writing).

$4.00 /hr
1,793 hours

Beverely Laron

Beverely Laron

CSR/Medical & legal transcrption/VA/Data Entry

Philippines - Tests: 1

I have been working for 4 years in a BPO industry, transcribing and teaching English to foreigners but my skills are not limited. I read and practice on my own to learn photography,photoshop, video and audio editing and these becomes my hobby. As an individual I want to experience different jobs and apply my knowledge and boost my skills. I work with heart and mind and I am very eager to learn new things.

$3.00 /hr
2,633 hours

Carolina S.

Carolina S.

Customer service / Graphic Designer / Community Manager

Uruguay - Tests: 5 - Portfolio: 1

Hello, my name is Carol, I'm a graphic designer with wide experience in photoshop, illustrator, image, and photography, I specialize (while I still specializing) in retouching and photo editing, both natural and artistic, designs logos, images processing for commercial advertising and fashion. During the last two years I've been specializing in social media, working on various projects, such as community and marketing manager. I also have more than 3 years experience in the Customer service and moderation jobs. (working remotely) I am professional in my work, if hired, you will not be disappointed.

94% Job Success
$17.00 /hr
3,051 hours

Kimarley Rhone

Kimarley Rhone

Expert in Project Mgmt,CSR,Sales,SAS, B2B,B2C,Chat,Order Processing

Jamaica - Tests: 4 - Portfolio: 6

I'm a very intellectual and sophisticated young individual that loves to talk and solve customer's disturbances and inconveniences together with my dedicated and determined attitude I am willing to go the extra mile for any company. I have over 6 years experience in the customer care department and will love to deliver great results for my employer so as to maintain a high level of satisfaction among our customers. In addition have mastered the art of,Telemarketing,Telesales and Order Processing. I have 3 years in Customer service, Customer Retention and Telesales,. Worked for Cricket Communication as a Telemarketer and Customer Service Agent (3 years), Sales Representative at KIA MOTORS JAMAICA CAR COMPANY (3 weeks).So far I have been employed by 10 Contractors on ODESK, with these companies I am well rounded, fully experience and fit for all challenges: 3CLogic/ System Administrator/ Customer Service Representative Inkstand Inc./Customer Service Representative Infomaxx / Sales Executives - Customer Service Representative/ Marketing - Inkstand Inc. / Customer Service Representative Coin Price / Telesales agents for inbound telesales Media Marketing Group › Utility Team / Telesales Rep Wealthy Wisdom / Weight Loss Agent I am self driven I am willing to work long and flexible hours.I am a team player, and also a strong leader, I am definately the candidate for the job and will prove to be an asset to your organisation.

74% Job Success
$6.67 /hr
706 hours

Christina Stausholm Johansen

Christina Stausholm Johansen

English/Danish translator, Children's book illustrator and Copywriter

Ireland - Tests: 3 - Portfolio: 1

English/Danish translator, Children's book illustrator and copywriter. - 100% fluent in Danish and English. - 2 years of SEO, Adwords and copywriting experience. - Have illustrated children's apps, books and mascot designs. I also have customer service experience from my previous job as Danish Support Professional at Convergys. I helped Danish and English Microsoft customers with their subscription and billing issues. The position required outstanding customer service, teamwork skills and knowledge regarding Microsoft Office and Windows 8.1. After spending the first 23 years of my life living in Denmark, I now enjoy living in Ireland with my husband and daughter. Before we settled down in Swords, Co. Dublin, we travelled for a year in Thailand and Malaysia. I worked at an animal shelter and as self-employed copywriter, while my husband was working fulltime as an Adwords consultant. Formal education: AP degree in Commerce Management, Zealand Business College, Campus Næstved, Denmark.

85% Job Success
$27.78 /hr
705 hours

Daniel Mirabella

Daniel Mirabella


United States - Tests: 2

Hey there! My name is Daniel Mirabella, and I am extremely tech savvy, and am great when it comes to learning new applications. When it comes to the latest craze, I am always all over it! I'm extremely keen for detail, and research. I am always the go to person out of all my friends and family to help fix a technical issue too! On top of my tech experience, I also have 5 years of Photoshop, as well as Graphic Design skills. I was actually certified in Photoshop, as well as Web Design, around 4 years ago. When it comes to my educational experience, I am currently a Full Time College Student at Full Sail University, for Digital Cinematography, and am earning a Bachelors Degree in March of 2016. I have amazing skills in photography, and have an amazing Film background as well. At school, I am constantly creating and designing content for my classes; so I have a keen eye for design and creativity. And would love to put these skills on the workforce! I am currently working at a company called Arise, as a Chat Specialist from home. I have experience with working from home for almost two years. (Which gave me the independent and discipline skills needed when working remotely.) Customer Service, Sales, Technical Support, Social Media, Moderation and Design are my strong suite! I have about 2 and a half years of Customer Service skills, with technical support skills to boot. With everything I do, I am extremely passionate. I am a hard worker, and love learning new things. Due to doing college from home, I am also very flexible, and am available 24/7. And I'd be honored to join the team! Thank you for your time.

$10.00 /hr
3 hours

Ahmed Kadry

Ahmed Kadry Agency Contractor

French & English native speaker / technical support

Egypt - Tests: 3

I am a native french & english speaker , i am an architect .I have a good experience in Autocad,3D MAX and. Revit. I also have a good experience in the customer service and technical support field and i also worked as VA , translator , and data entry jobs .

Associated with: workON

100% Job Success
$7.78 /hr
1,853 hours

Jefferson Lopez

Jefferson Lopez Agency Contractor

Customer service | Expert Graphic Designer | Data entry

Philippines - Tests: 8 - Portfolio: 9 I have been in these industries for long, I love building relationships with my clients & customers and helping them to build their business. I can give my client assurance about quick service with best quality until satisfaction. I am a hardworking person with great logical skills. Seeking for a job where I can offer my dedicated and highly-practiced services.. I am willing to be trained to hone my skills, and follow the instruction that is given. I am also working as a lead generator & Graphic Designer. I am using Adobe Photoshop for Creating my design. I am always excited by new and challenging projects and I am sure to find the most efficient way to deliver work at my highest standard. These are a few of my specialties: Color correction, Object removal, Blur backgrounds, Retouching/Airbrushing, Photo manipulation, Exposure correction, Background removal/replacement, Full restorations of damaged photographs, Blemish removal, Teeth whitening, Black & white to colour/ Colour to black & white, Colour changes, Light adjustments, Banner, Business Card, Text Effect.

Associated with: Prodigies Outsourcing Agency

96% Job Success
$5.00 /hr
844 hours