Customer Service Specialists

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Hire a freelance customer service representative to help you save time and keep your customers happy 24/7. A professional customer service rep can field questions, help users, solve problems, and take care of your clients...freeing you up to do the work that is at the core of your business.

Many of our freelance customer service reps have experience in large call centers around the world, and are ready to bring their professional experience to help your business.

Browse Customer service job posts for project examples or post your job on Upwork for free!

Customer service Job Cost Overview

Typical total cost of Upwork Customer service projects based on completed and fixed-price jobs.

Upwork Customer service Jobs Completed Quarterly

On average, 2,196 Customer service projects are completed every quarter on Upwork.

2,196

Time to Complete Upwork Customer service Jobs

Time needed to complete a Customer service project on Upwork.

Average Customer service Freelancer Feedback Score

Customer service Upwork freelancers typically receive a client rating of 4.70.

4.70
Last updated: May 1, 2015
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  1. Alan W.

    Alan W.

    Web Design | Web Development | Logo Design

    New Zealand - Last active: 6 days ago - Tests: 5 - Portfolio: 13

    I offer a range of graphic design, web design and web development services for my clients. I work hard to provide clients, like you, with the best quality projects. It doesn’t matter if you hire me for a small graphic design job – or a large ecommerce website – I won’t stop work until you’re 100% happy with what I do for you. I maintain strong communication with clients at all times, I know it’s important for you to be kept “in the loop”. I also adhere to all deadlines set, allowing for a smooth workflow on every project I undertake. Web design & development I work with an array of content management systems, including WordPress. To date, I have designed over fifty different websites – including ecommerce websites, corporate sites, and lead generation websites. If you’re looking for a professional, attractive website design built on an easy-to-use CMS, I can help you. Logo design I’ve designed an array of logos for my clients, including logos for ecommerce websites, startup businesses and more. Before commencing work on your logo design, I will consult carefully with you to ensure the design embodies your specific requirements. Typically I will provide you with multiple concepts, allowing you to choose the best design for your business. If you’re looking for a professional logo design that won’t break the bank, let me take care of it for you! Graphic design I have a strong track record of providing my clients with quality graphic designs – from letterheads and business cards, to website concepts and infographics. I have a close eye for detail, I’ll work hard until everything looks the way it should – creating a graphic that you’ll be proud of. No matter how big or small your design task happens to be, I’m your man! If you’re caught in two minds about hiring me, why not check out my feedback? You’ll see pages of positive comments from lots of satisfied clients I’ve worked with in the past. I’d really like the opportunity to work on your project, so get in touch now and let’s discuss your requirements.

    $40.00 /hr
    433 hours
    4.84
  2. Janos N.

    Janos N.

    Prezi Specialist I BA of Interational Business and Marketing Logistics

    Hungary - Last active: 14 days ago - Tests: 1 - Portfolio: 19

    A freelancer Prezi Specialist at your service! Providing Clients with mindblowing and original PREZIs and graphical solutions. For - Business Purposes - Conferences - Tutorials Offered services -Development of unique Prezis from scratch -Edit and upgrade of existing Prezis -Conversion of Powerpoint presentations into Prezi -Conversion of infographics into Prezi -Conversion of Prezis into Videos (Voice-over possible) Communication over Skype.

    $18.33 /hr
    180 hours
    4.85
  3. Ariel B.

    Ariel B.

    Civil Engineer/ Structural Engineer/ Drafter/ Technical Wrtier

    Australia - Last active: 12 days ago - Tests: 11 - Portfolio: 8

    More than ten years experience in using AutoCAD program. Proficient in both 2d and 3d drawings. Specializing in creating drawings for building permit/ council approval. Will convert sketches, survey notes, pdg and dwg files into AutoCAD drawings as necessary. Please visit my website at http://www.marblaze-drawings.com/ qualification: Master of Science in Civil Engineering, University of Brighton (UK), Professional Member, Institute of Engineer Australia.

    $27.78 /hr
    914 hours
    4.99
  4. Zechariah Manning

    Zechariah Manning

    Building Your Brand ...Smarter

    United States - Last active: 5 days ago - Tests: 5 - Portfolio: 1

    —Creator of ZM Designz Branding— ■ Personal Website: www.zmdesignz.com ------------------------------------------------------ ► Mission and Vision— • To establish long-term professional relationships with value-driven businesses and individuals. • To effectively communicate the values of my clientele to the market they serve. • To create intriguing and tailored designs that evoke a positive response and a call to action. • To provide timely and prioritized customer service, clearly articulating milestones and project status. • To perform with integrity and purpose in all I design and put my hand to. • To serve with humility and appreciation with all whom I'm privileged to collaborate. • To deliver a product both my client and I will be proud of for years to come. ------------------------------------------------------------------------------------------------------------------------------------------ ► Brief Summary— As a graphic designer, hands-on branding advisor, and creative consultant, I specialize in bringing your business to life. Whether it's creating a brand image from inception, or refreshing the face of an existing business, my goal is to foster a mindset in your clients that calls them to action. Effective communication is a staple of my services. I can be counted on to consistently articulate relevant and important information in a timely fashion. I exceed expectations and provide excellent customer service. I'm really looking forward to serving you and helping you meet your goals. I'm easy going too! ■ More About Me: www.zmdesignz.com/about ------------------------------------------------------------------------------------------------------------------------------------------ ► Office Hours— *(PST) — Monday - Friday, 9am - 6pm (Phone/Chat Appts 10am - 4pm) Saturday, short-hours for rush orders. Sunday, out of the office ------------------------------------------------------------------------------------------------------------------------------------------ ► Referrals— I appreciate referrals. Learn more about how you can benefit: ■ www.zmdesignz.com/about/#referrals ------------------------------------------------------------------------------------------------------------------------------------------ ► Rush Orders— *For Saturday "rush order" accommodations, as well as 24-48-hour immediate turnarounds, a 25% rush fee will be applied. ------------------------------------------------------------------------------------------------------------------------------------------ ► Payment Schedule— Fixed price contracts require a 50% non-refundable down payment, with the remaining 50% due at time of file delivery. ------------------------------------------------------------------------------------------------------------------------------------------ ► Deliverable File Formats— *Adobe's Creative Coud powers my creations, and when applicable, delivers your files in native formats. Please expect all files to be delivered in the following formats: .ai, .psd, .indd, .pdf. Raster formats such as .jpg, .gif, or .png are available for delivery upon request. ■ http://www.zmdesignz.com/#adobe ------------------------------------------------------------------------------------------------------------------------------------------ ► Job Invitations— Though I value and very much appreciate all job invitations and budget ranges, I work hard to provide a top-tier experience for the clients I serve. Before sending me an invite, please take some time and look through my work history to get an understanding of my price-points, the level of service, and the quality of work you can expect when hiring me. All job invitations that fall outside of my general price-points and hourly rates will not be considered. Thank you kindly for your understanding in this regard.

    $55.56 /hr
    797 hours
    4.98
  5. Anil M.

    Anil M.

    Graphic designer

    Nepal - Last active: 20 days ago - Tests: 3 - Portfolio: 8

    I'm a Freelance Graphic Designer, artist and Illustrator. More than 6 years i am engaged in this field. I would like to give the best and award winning designs to smart clients. Doesn't matter whether it is small or big business. I have work with many clients which has developed my professionalism. visit www.perfectdesign.co I am: 1. Passionate (I absolutely love what I do) 2. Enthusiastic (I want to learn) 3. Focused (I have the right attitude)

    $16.67 /hr
    436 hours
    5.00
  6. Vanessa Maynard

    Vanessa Maynard

    Graphic Designer

    United States - Last active: 3 days ago - Tests: 2

    Vanessa Maynard is an Artist & Designer developing work in many design disciplines. She started studying design on her own since she was a child and dedicated her life to one of her biggest passions: creativity. In 2005, she was accepted to UCLA majoring in Design | Media Arts and graduated in Spring of 2009. Being moved by her own rebel personality, she was responsible for launching many projects in her hometown of Sacramento. As an artist, she has created many alter egos, where she expressed herself in very different ways. Vanessa "No Heart" is her most known, with which Vanessa participated in many freelance works in the music industry. Vanessa Maynard is a new vision, a new way of observing, feeling and showing to the world. Any work outside normal work hours or past deadlines will be billed at double the current hourly rate plus Elance fees. PROUD MEMBER OF THE KEYSTONE DESIGN UNION! Hours: Mon - Fri 8:00 a.m. - 3:00 p.m. PST.

    $55.00 /hr
    587 hours
    4.93
  7. Wessam M.

    Wessam M.

    Freelance Web Developer

    Egypt - Last active: 13 days ago - Tests: 20 - Portfolio: 24

    I am a Web Designer & Developer specializing in Responsive Design, front-end, back-end development, Familiar With : Blog/CMS implementation , Facebook , Youtube , Google Analytics ,eCommerce ,E-marketing , SEO . Over the last 4 years, I have developed a wide range of websites using- √ PHP/PHP5,MYSQL, √ HTML/HTML5, √ CSS/CSS3, √ Javascript, √ jQuery, √ WordPress,Joomla √ Photoshop , √ UI / UX Design √ Twitter Bootstrap √ Responsive Web Design WordPress is my most favorite development area. My Major expertise is- √ WordPress Blog development √ PSD/HTML to WordPress theme development √ WordPress theme customization √ WordPress Plugins/widgets development & customization, √ Making custom post type √ WooCommerce √ Membership My objective is to provide professional services in web development and solution. The Customer Satisfaction is my Primary objective and my Goodwill secondary. Seeking long term successful cooperation with the right employer.

    $15.00 /hr
    83 hours
    5.00
  8. Monique C.

    Monique C.

    English Language Artist

    Trinidad and Tobago - Last active: 3 days ago

    I am a multi-talented creative thinker with an academic twist. I have always loved art and writing but I studied Psychology and Economics at University instead. I started my career tutoring young adults as well as children with special needs and only recently returned to my love of art by taking courses in Graphic Design. All of this means that I can draw from many different sources of experience to produce excellent results in a host of different fields. I look forward to working with you!

    $30.00 /hr
    1 hours
    4.85
  9. Gwendy Gayle Hollanes

    Gwendy Gayle Hollanes

    Caricature, Manga, Comic Book and Graphic Artist + Writer

    Philippines - Last active: 06/15/2014 - Tests: 3 - Portfolio: 10

    I am both an artist and a writer. I've had art commissions done in both digital and traditional format. I've also worked for a year as a part-time web content writer. I've had two years experience in the BPO industry as a customer service representative, and have mastered the art of multi-tasking. I am trainable and eager to learn. Skills and Proficiencies * Adobe Photoshop * Corel Photopaint * Manga Studio * Graphic Design * Cartooning * Caricature * Comic Book / Comic Strips * Digital Coloring * Photography * Photo manipulation * Video Editing (Windows Moviemaker, Ulead Video Studio) * Macromedia Flash * MS Word * MS Excel * MS Powerpoint * HTML * Technical Writing * Creative Writing * Editing * Written Communication * Customer Service * Internet Research

    $16.67 /hr
    22 hours
    4.87
  10. Mary Andrews

    Mary Andrews

    Ghostwriter, Author and Publisher

    United Kingdom - Last active: 03/26/2014 - Tests: 7 - Portfolio: 1

    Over six (6) years experience as a writer. Writing is my passion. I have written over 20 novels and over 200 short romance. I charge anywhere between $15 - 30 per 1,000 words, depending on the genre and scale. I am looking to build long term relationships with clients. I seek clients who provide constructive feedback and constant work.

    $27.78 /hr
    297 hours
    5.00