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Hire a CRM consultant today to manage business relationships and organize customer service, marketing and sales data. CRM consultants can set up email systems, manage call centers and find custom CRM solutions for all your business needs.

Customer Relationship Management (CRM) is the art of using technology to simplify the management of customer connections and the data related to them. CRM solutions often use a combination of sales and marketing automation systems, inventory management systems and CRM databases to boost sales and improve customer service. On Upwork, the world’s largest online workplace, you’ll find CRM consultants who can manage customer relationships for businesses and professionals around the world.

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CRM Job Cost Overview

Typical total cost of Upwork CRM projects based on completed and fixed-price jobs.

Upwork CRM Jobs Completed Quarterly

On average, 153 CRM projects are completed every quarter on Upwork.


Time to Complete Upwork CRM Jobs

Time needed to complete a CRM project on Upwork.

Average CRM Freelancer Feedback Score

CRM Upwork freelancers typically receive a client rating of 4.61.

Last updated: October 1, 2015
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Monica C.

Monica C.

SEO, SEM Expert with Web-based Skills, Web Designer, CRM Specialist

United States - Tests: 7 - Portfolio: 2

I am your SEO and SEM Expert. I have been doing SEO for years, keeping current with all the changes to Google's Algorithm and best practices. I know how to do SEO the right way, without your site being downgraded by Google or other search engines. I can do it without using tricks or questionable tactics which could result in all your work being wasted with the next algorithm update or even worse, your site being blacklisted. Finding the right keywords and phrases is only the beginning, I know how to do on-page, off-page, competition research, optimize not just your headings but also your tags, meta info, media and more. I have been building, designing, creating content and graphic design for websites since 1994 when most everything had to be done by hand coding the HTML. I'm proficient with Wordpress and am currently the Admin for 5 business sites that run on Wordpress for different clients. I regularly update those sites with any new updates for their Wordpress installation, plug-ins, content and graphics. I check that they are Search Engine Optimized and make adjustments accordingly. I create reports based on Google Analytics for the site owners and explain the results to ensure they are getting the best ROI (Return on Investment). I am currently working with a healthcare service to implement Insightly, a CRM web-based service, for their business to keep track of their clients, important governmental guidelines, files and employees. I am also creating an Insightly training program with a test environment, manual and in person training for the business employees and management. I am proficient in using MS-Word, MS Excel, MS-PowerPoint, Google Docs, PDF conversion and web researching. I am looking for an opportunity to share my knowledge and skills to buyers and co-providers.I am open to any types of job and willing to undergo training if needed, in order to enhance my knowledge and skills. I was a sales associate for a major US cellular carrier for over 9 years. A significant portion of my work day was spent working with customers and small businesses in how to use their new phones, smartphones, tablets, hot spots and services. While there I developed a small business program that would go to businesses to show them how to create a mobile office using their cellular devices, cloud storage and a wireless printer to increase productivity. I have strong technical skills but am able to explain complex technical ideas and systems in a way that people are able to understand concepts new to them. I have a strong work ethic and believe that time is valuable. Therefore, it's important to do the job right the first time, to ask questions to clarify and never to assume you know what the client wants. I am a native English speaker, born and raised in the Midwest. I am looking for an opportunity to share my knowledge and skills to clients and employers.I am open to any type of job and willing to undergo training if needed, in order to enhance my knowledge and skills.

100% Job Success
$20.00 /hr
110 hours

Ivan Bocharov

Ivan Bocharov

1C-Bitrix Gold Certified Partner

Ukraine - Tests: 6 - Portfolio: 9

I’m a web developer with seven years of experience. I also have experience in web design, excellent knowledge of Photoshop. The technologies I’m strong at: XHTML / HTML, JavaScript, CSS, jQuery last experience in such CMS as: WordPress, Bitrix, Bitrix24. I have developed strong skills in the programming area and I believe that my university degree, working experience and qualifications trainings help me in the future find best ways and solutions for the good of the commonwealth. My life approach is: "There is no elevator to success, everytime you have to take the stairs"

83% Job Success
$50.00 /hr
90 hours

Imran M.

Imran M.

CRM/CMS/Workflow development specialist

Pakistan - Tests: 1 - Portfolio: 18

Being a top rated professional I am specialized in developing custom CRM solutions and workflow management systems. I ensure quality services and timely delivery proven with feedback and excellent rating on Upwork. Technical skills: PHP, MySql, Javascript, jQuery, HTML/CSS. Following are major implementations that I've been doing in my 13 years long career: 1. Fleet management and booking system 2. Tours and hotels booking system 3. Team collaboration system 4. Workflow management with approvals and roles based access levels 5. Lead management systems

100% Job Success
$13.00 /hr
551 hours

Yuliya Bedrosova

Yuliya Bedrosova Agency Contractor

1C-Bitrix Gold Certified Partner

Russia - Tests: 2 - Portfolio: 6

Summary - Object Oriented PHP Developer (PHP5); - Over 8 years of web-development experience; - MySQL, CMS Bitrix, Bitrix Framework, Bitrix Intranet (Bitrix24), MVC, Git / Subversion toolset; - Fluent in UNIX / Linux, OS X operating environments; - Strong back end developer with wide skill set; - Project management and supervisory experience; - Creative online business strategist; - CMS Bitrix Gold Partner; - High self-organization and discipline. Professional Web Development / Programming, Web Systems Administration (Apache, Linux, Unix, MySQL, PHP, Git / Subversion), Database Design and Query Optimization, Online Business Development, Marketing and Market Research. Technologies PHP (5, 4), MySQL, XHTML / HTML, JavaScript, JQuery, Bootstrap, CSS, Bitrix Framework, , GIT Version Control, MVC (Model View Controller), SQL, Apache Web Server, CentOS, Ubuntu. Applications 1C-Bitrix, Bitrix 24, 1C Enterprise, Netbeans, Drupal, Wordpress, Joomla, MySQL Workbench, Adobe Photoshop, Adobe Illustrator, Acrobat PDF, Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft Powerpoint, Mailchimp.

Associated with: Bedrosova & Co

97% Job Success
$45.00 /hr
151 hours

Glen Andrew

Glen Andrew Agency Contractor

Post-production Video Editor | Expert Camtasia Screencaster

Philippines - Tests: 4

I'm the lead video editor in my own multimedia design company called SaaSy Multimedia Productions; where I specialize in company branded video series, screencasts, explainer videos, mobile app and game trailers, whiteboard animation, corporate videos, tutorial videos and e-learning modules. If you need assistance in the post-production stages of your multimedia content, I'm the guy for the job. We provide high-quality, HD BluRay resolution (1080p / 720p) videos packages including voiceovers, intro/outro logo animation, royalty-free background music, Powerpoint / Prezi presentation designs, storyboard, sound / video editing, pre- and post-production work. We also provide graphic designs for print media and corporate branding, and a professional writer on-board our multimedia design team. Please check out our portfolio channels at these links: YouTube: Vimeo:

Associated with: SaaSy Multimedia Productions

$15.00 /hr
1,562 hours

Amy McHugh

Amy McHugh Agency Contractor

Experienced VA / Administrative Support / DTP Professional

United States - Tests: 13 - Portfolio: 25

I have a strong background in administrative and sales support, data entry, web research, Photoshop image editing, graphic design, web design using Weebly and desktop publishing. I have proficient various computer abilities. I am quite experienced with a variety of CRM databases. I am proficient in all Microsoft applications. I enjoy learning new techniques in those applications to improve the quality and speed of my work. I enjoy building a relationship with my clients as I look forward to working with them for a long time to come. Working in an administrative support role, it is very important to me to develop good relationships with clients that I support. I know that I have succeeded in this area as my clients are very comfortable speaking with me about their needs, and trust me to provide accurate and timely support. I want my clients to know they can depend on me to provide a great service to them and their clients. I have enhanced my customer service skills, over the years, and I have earned several awards in customer service. I take pride in my job and strive for excellence each and every day. I know what needs to be done and I complete it with precision without needing assistance. I believe in prioritizing and making checklists to ensure that all tasks are completed in a timely manner. I am a quick learner and very eager to succeed in my career. Details are very important to me and I make sure that nothing is overlooked. I have ensured accuracy by implementing a system of checking my work during and after a task is completed. I am very dependable. When I say that something will be done by a certain deadline, it is always completed on time. I have become very knowledgeable and computer savvy. I am quick to become familiar with new software. I consider myself trustworthy and driven. I am a dedicated worker that is eager to learn new things. I currently use Microsoft office 2007, Photoshop CS3, and Adobe Acrobat X.

Associated with: Prairie Branch Administrative Services Agency

100% Job Success
$26.67 /hr
3,239 hours

Chun wey T. Agency Contractor

Information System/ Business Analysis & Strategy/ Investing

Singapore - Tests: 13 - Portfolio: 1

Hi, I'm Certified Business Intelligence consultant with more than 5 years of experience with QlikView and MS SQL server 2008. Other knowledge includes JAVA, Jet Reports, ZAP BI, MS NAV/ CRM. database designing and implementation. Beside technical skills set stated above, am also into business strategy, business analysis, marketing (emotional branding), and Value Investing. Feel free to contact me if you require any of my expertises in your project. Thank you. Yours Sincerely, Chun Wey

Groups: oTranslators

Associated with: Chun Wey Pte Ltd Agency

100% Job Success
$22.22 /hr
68 hours

Anas Khan

Anas Khan Agency Contractor

Php Developer

India - Tests: 2 - Portfolio: 4

Over the last 5 years, I have developed a wide range of Websites/CRM/Portals using HMTL, DHTML,Open source CMS , E commerce solutions, PHP and MySQL including sites for startup companies and small businesses. My core competency lies in complete end-end management of a new website development project, and I am seeking opportunities to build websites from the ground up for you or your business. I also have some experience in the following areas: Web Development, Web Design, WordPress plugin, WordPress Theme, E-Commerce,shopping cart,oscommerce,xcart customization,CS-cart customization,Membership plugins,Rental website, Auction Website, Database Website, WP Ecommerce, Corporate Website, Marketing Website, Programming Solution, PHP5

Associated with: Centurysoft Pvt. Ltd.

$10.00 /hr
336 hours

Abdullah Bin Hussain

Abdullah Bin Hussain

Expert Virtual Assistant & Web Researcher

Bangladesh - Tests: 15 - Portfolio: 55

Are you spending too much time managing projects, instead of growing your business? Can't afford full-time staff? Well, if the answer is yes...then let the expert do the work for you. CONGRATS!!! YOU ARE AT THE RIGHT PLACE.... I am the ONE probably you are looking for your project. I can provide you the following services: 1. Virtual Assistance 2. Web Research 3. Data Entry 4. Data Processing 5. Data Mining 6. Web Design 7. Website Management 8. SEO Consultancy 9. Social Media Marketing 10. E-mail Marketing and so on... Areas of my expertise are: 1. Research, Data Collection/Data Mining 2. Data Entry/Data Processing 3. HTML+CSS, Wordpress 4. Magento. Shopify, Opencart, Zencart, Amazon, eBay 5. Open CRM, Zoho CRM 6. Mailchimp, Aweber 7. Photoshop, Illustrator 8. MS Office, Open Office 9. Online File Management System 10. Team Collaboration: Open Atrium, Teamlab etc.

Groups: Bluehost Developers and Designers

100% Job Success
$15.00 /hr
4,076 hours

Sunita T.

Sunita T.

Expert in Prestashop, OpenCart,WP, Joomla,Moodle etc

India - Tests: 3 - Portfolio: 15

Having hands-on proven experiences over the past 3+ years in Wordpress, Joomla, Moodle, CRM, ZOHO, PHP, MySQL, Photoshop, Illustrator, HTML5, CSS3. Working exposure: ********************* • PSD cutting and integrated with Wordpress / Joomla / Moodle / CRM • Installation, setup, and configuration • Having great hands with integration of CRM into various other CMSs and also worked with various other CRMs like : Sugar CRM, Civi CRM, Vtiger CRM, Zurmo CRM etc. • Theme creation / customization, Plugin creation and customization, Landing pages creation • Site migration, speed optimization, security enhancement / WHMC / API • Installing, configuring, and setting up Wordpress affiliate system / Google Analytics / Third party integration / Payment gateways ==> Have designed websites, themes, graphics, logo, banners, e-mail templates and brochures by making good use of various designing tools and technologies like : • Adobe Photoshop, Illustrator, Dreamviewer, Coral draw and flash • Made good use of HTML5, CSS3, JavaScript, JSON, jQuery, Bootstrap, Media query, Bootstrap • Mobile application design (Android, iOS: iPad, iPhone, iPod) ==> Also proficient with various open sources like Joomla , Drupal , Wordpress, Magento, BigCommerce and frameworks like Yii, CodeIgniter, Cake Php and Zend.  ==> I'm reliable, my communication is excellent, and understand the importance of meeting deadlines. I will work with you to accommodate your requirements and produce an end result that you're happy with.

30% Job Success
$11.11 /hr
51 hours