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Customer Relationship Management (CRM) is the art of using technology to simplify the management of customer connections and the data related to them. CRM solutions often use a combination of sales and marketing automation systems, inventory management systems and CRM databases to boost sales and improve customer service. On Upwork, the world’s largest online workplace, you’ll find CRM consultants who can manage customer relationships for businesses and professionals around the world.

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CRM Job Cost Overview

Typical total cost of Upwork CRM projects based on completed and fixed-price jobs.

Upwork CRM Jobs Completed Quarterly

On average, 153 CRM projects are completed every quarter on Upwork.


Time to Complete Upwork CRM Jobs

Time needed to complete a CRM project on Upwork.

Average CRM Freelancer Feedback Score

CRM Upwork freelancers typically receive a client rating of 4.61.

Last updated: October 1, 2015
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Virender V.

.Net Architect , Node Js, Meteor, Window Azure

India - Tests: 3 - Portfolio: 24

I am a technology geek and have been privileged to work on many challenging technology products enabling complex business requirements. Area of expertise - ASP.NET, MVC, C#, WCF, MS Azure, Sql Server - SOA, REST, SOAP - Multi-threading applications development - Bots Application - UI Design & Development (Advance CSS ,Jquery) - Database Development - Web development on .Net Technologies - Reporting (Crystal Reports, SSRS) - ORM - (Linq to sql, Entiry Framework) - Silverlight Application Development - E-commerce Development - Architecture - N-tier, N-Layer, MVC, MVVM - MongoDB - Agile - SCRUM - Web API - Node Js - Meteor I am a big fan of efficiency and effectiveness when it comes to Software Engineering. I am strong in agile development methodologies and overall technical leadership with focus on scaleble quality oriented development, good adherence to standard coding guidelines & principle, I practice TDD and use tools to manage a complete automated build, release and code management environment.

Groups: AspDotNetStorefront,

100% Job Success
$15.00 /hr
1,173 hours

Vishal Iyer

Vishal Iyer Agency Contractor

Data Entry Professional

India - Tests: 7 - Portfolio: 3

Use my skill in data entry as well as learning new work and achieve high standards and quality work. Over the last 7 years I have worked with a BPO company as a data entry professional and have done both online and offline data entry work.

Associated with: Vishal Data Serve

75% Job Success
$3.33 /hr
12,747 hours

Glen Andrew

Glen Andrew Agency Contractor

Post-production Video Editor | Expert Camtasia Screencaster

Philippines - Tests: 4

I'm the lead video editor in my own multimedia design company called SaaSy Multimedia Productions; where I specialize in company branded video series, screencasts, explainer videos, mobile app and game trailers, whiteboard animation, corporate videos, tutorial videos and e-learning modules. If you need assistance in the post-production stages of your multimedia content, I'm the guy for the job. We provide high-quality, HD BluRay resolution (1080p / 720p) videos packages including voiceovers, intro/outro logo animation, royalty-free background music, Powerpoint / Prezi presentation designs, storyboard, sound / video editing, pre- and post-production work. We also provide graphic designs for print media and corporate branding, and a professional writer on-board our multimedia design team. Please check out our portfolio channels at these links: YouTube: Vimeo:

Associated with: SaaSy Multimedia Productions

$15.00 /hr
1,562 hours

Amy McHugh

Amy McHugh Agency Contractor

Experienced VA / Administrative Support / DTP Professional

United States - Tests: 13 - Portfolio: 25

I have a strong background in administrative and sales support, data entry, web research, Photoshop image editing, graphic design, web design using Weebly and desktop publishing. I have proficient various computer abilities. I am quite experienced with a variety of CRM databases. I am proficient in all Microsoft applications. I enjoy learning new techniques in those applications to improve the quality and speed of my work. I enjoy building a relationship with my clients as I look forward to working with them for a long time to come. Working in an administrative support role, it is very important to me to develop good relationships with clients that I support. I know that I have succeeded in this area as my clients are very comfortable speaking with me about their needs, and trust me to provide accurate and timely support. I want my clients to know they can depend on me to provide a great service to them and their clients. I have enhanced my customer service skills, over the years, and I have earned several awards in customer service. I take pride in my job and strive for excellence each and every day. I know what needs to be done and I complete it with precision without needing assistance. I believe in prioritizing and making checklists to ensure that all tasks are completed in a timely manner. I am a quick learner and very eager to succeed in my career. Details are very important to me and I make sure that nothing is overlooked. I have ensured accuracy by implementing a system of checking my work during and after a task is completed. I am very dependable. When I say that something will be done by a certain deadline, it is always completed on time. I have become very knowledgeable and computer savvy. I am quick to become familiar with new software. I consider myself trustworthy and driven. I am a dedicated worker that is eager to learn new things. I currently use Microsoft office 2007, Photoshop CS3, and Adobe Acrobat X.

Associated with: Prairie Branch Administrative Services Agency

100% Job Success
$26.67 /hr
3,239 hours

Umer Nawaz

Umer Nawaz

Consultant | Wordpress | Photoshop | Graphic & Logo Designer

Pakistan - Tests: 11 - Portfolio: 18

I am individual aimed to provide quality and unique services. Each new Project / assignment is a new challenge for me. I'm very proficient and have valuable experience in Data Entry, MS Excel, MS Word, PDF to Excel, PDF to word, Web Research, Photoshop, Logo Designing, Wordpress, Social Media Account Creation and other various related business works. I am hardworking, flexible and detail-oriented. It is my aim to work full-time jobs and to provide excellent service to my clients and I am looking for an opportunity to share my knowledge and skills to buyers.

100% Job Success
$10.00 /hr
4,261 hours

Danilo Juan Cappelli

Danilo Juan Cappelli

GUI Web Designer - UX/IA Interaction Designer - CMS/CRM Administrator

Costa Rica - Tests: 1 - Portfolio: 1

- Strong understanding of information design, information architecture and user experience. - Impeccable design aesthetic and deep knowledge of design and typography. - Strong attention to detail and a focus on problem solving; solutions orientated. - Previous experience working with a cross-functional creative team. - Ability to work in a fast-paced environment on multiple projects under tight deadlines. - Thinking of novel and productive ways to conceptualize and do things. - Love to learn, mastering new skills, topics, and bodies of knowledge, whether on one's own or formally. My Principles and Professional Philosophy -------------------------------------------------------- - My main goal is creating Extraordinary Experiences   Solutions for users, conversion and customer loyalty. - See - Interact - Feeling   Going from the message to the experience. - End User is the True Customer   Designing with the end user as the center of the interaction. - Content is the King   Disseminated by the users themselves, in environments created for each brand. - Creating a Culture, Discipline and Ideas   Releasing chain reactions. - Everything must be constructed so Intelligent as Aesthetics   Visual, Usable, Functional. - Let talk to people, like People   Not as sellers. Creating solutions with honesty. - Everyone is Creative   If they can provide solutions to the problems. - Great solutions arise from Big Ideas and Big Needs   Not necessarily from the latest trends and technologies. My daily Keywords -------------------------------------- - User Experience - Customer Experience - User-centered Design - Interaction Design - Information Architecture - Responsive Experience - Customer Buying Journey - ZMOT (zero moment of truth), Findability - Human Behavior - Consumer Listening - Content is king - Leads Generation - Engagement - Conversion Rate - Visual, Usable, Functional - Creativity - Strategy - CRM - KPIs - Analytics - Business Intelligence

$27.78 /hr
1,321 hours