Customer Service Specialists

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Hire a freelance customer service representative to help you save time and keep your customers happy 24/7. A professional customer service rep can field questions, help users, solve problems, and take care of your clients...freeing you up to do the work that is at the core of your business.

Many of our freelance customer service reps have experience in large call centers around the world, and are ready to bring their professional experience to help your business.

Browse Customer service job posts for project examples or post your job on Upwork for free!

Customer service Job Cost Overview

Typical total cost of Upwork Customer service projects based on completed and fixed-price jobs.

Upwork Customer service Jobs Completed Quarterly

On average, 2,196 Customer service projects are completed every quarter on Upwork.

2,196

Time to Complete Upwork Customer service Jobs

Time needed to complete a Customer service project on Upwork.

Average Customer service Freelancer Feedback Score

Customer service Upwork freelancers typically receive a client rating of 4.70.

4.70
Last updated: May 1, 2015
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  1. Anne Pawlak

    Anne Pawlak

    Pen and paper - best thinking tools!

    Australia - Last active: 03/31/2014 - Tests: 7 - Portfolio: 7

    As a recent graduate from Birmingham City University, with a BA honours degree in Theatre, Performance and Event Design, I have undertaken several internships and programs within internationally operating art organisations and trend consultancies. These placements have enabled me to develop not only specific performative and design industry experience, but also a valuable and transferable skill set in this fast-paced sector. During my studies I have been heavily engageing with other disciplines such as graphic design, photography and fine art, which have informed my work as scenographer. My current work focuses on the innovative application of my design skills in order to create great customer experiences. May it be in shape of a poster, set design, video or simply a logo.

    $16.67 /hr
    88 hours
    4.85
  2. Lisa F.

    Lisa F.

    Graphic Artist, Game Textures, Environmental Artist & Customer Service

    United Kingdom - Last active: 04/12/2013 - Portfolio: 10

    I am a graphic artist, designer and 3D modeler, working in virtual worlds, primarily Second Life. I have worked as a contractor for the creators of Second Life, Linden Lab since 2008. My skills include: Texture Creation, 3D Modeling, Design, Prototype Testing and Project Management. I have been working in this environment since 2005 for a wide variety of clients, from small businesses to multi national companies. I also have vast experience in Customer Service and have worked for 8 years as a customer billing representative, call center operative and clerical assistant for British Gas. I have a GNVQ Level 3 in Customer Service.

    $44.44 /hr
    2,838 hours
    5.00
  3. Rommel A.

    Rommel A.

    Character Designer/ Illustrator (Anime, Manga, Cartoon, Vector)

    Philippines - Last active: 1 day ago - Tests: 13 - Portfolio: 18

    I am a self-taught illustrator with experience in traditional and digital methods. I can work with vectors or rasters. I am committed to my craft and I only offer best quality works within the agreed budget. I am motivated to succeed and pride myself on my quality and professionalism.

    $22.22 /hr
    7,099 hours
    4.99
  4. Glen Andrew

    Glen Andrew Agency Contractor

    Post-production Video Editor | Expert Camtasia Screencaster

    Philippines - Last active: 12/16/2014 - Tests: 4

    I'm the lead video editor in my own multimedia design company called SaaSy Multimedia Productions; where I specialize in company branded video series, screencasts, explainer videos, mobile app and game trailers, whiteboard animation, corporate videos, tutorial videos and e-learning modules. If you need assistance in the post-production stages of your multimedia content, I'm the guy for the job. We provide high-quality, HD BluRay resolution (1080p / 720p) videos packages including voiceovers, intro/outro logo animation, royalty-free background music, Powerpoint / Prezi presentation designs, storyboard, sound / video editing, pre- and post-production work. We also provide graphic designs for print media and corporate branding, and a professional writer on-board our multimedia design team. Please check out our portfolio channels at these links: YouTube: https://www.youtube.com/user/SLLearnProductions/channels Vimeo: http://vimeo.com/channels/saasyscreencasts

    Associated with: SaaSy Multimedia Productions

    $15.00 /hr
    1,562 hours
    5.00
  5. Davide Piotto

    freelance sound-designer and music composer

    Italy - Last active: 14 days ago

    I'm a freelance sound-designer/engineer, music composer/remixer and foley artist from Italy. Professional software/hardware owned: Apple Powermac G5 Quad Apple Mac Mini Intel Apple Powerbook G4 Apple iPad 3rd Gen Digidesign Digi002r AKG K240 Studio Event TR-6 Zoom H4n Shure SM57/58 2X handmade Contact Mics Circuit Bent Nature Recording Dish Evolution UC-33 Controller M-Audio Oxygen8 V2 Keyboard/Controller Korg Microkorg Korg Electribe Ea-1 Korg Monotron Akai S2000 Circuit Bent Casio PT-82 Circuit Bent Speak&Spell Circuit Bent handmade Theremin Stylophone Roland R-8 Roland MC-303 Korg Electribe Er-1 Stylophone Beatbox Boss Rc-2 Boss Mt-2 Circuit Bent Ring Modulator Behringer MIC2200 Behringer PX2000 Tascam 112 MKII 2X Technics SL-1200 MK2 Numark DM 1100x Mixer Diamond '60s Electric Bass Cort Acoustic Guitar Amati Trumpet Avid Pro Tools iZotope RX2 Ableton Live

    $27.00 /hr
    0 hours
    5.00
  6. Wasim A.

    Wasim A.

    Graphic/Web Designer/PSD to WordPress/Logo Design/Email Design

    United Arab Emirates - Last active: 10/07/2014 - Tests: 3 - Portfolio: 14

    Seeking a job to utilize my skills and abilities in Graphic and Web Designing field that offers Professional growth while being resourceful, innovative and flexible. I am expert in WordPress. I am having skills in HTML, PHP, CSS, JavaScript and MySQL.

    $16.67 /hr
    9 hours
    4.96
  7. Rebecca Hincke

    Rebecca Hincke

    Creative Writer, Singer, Voice Talent, and Photographer

    United Kingdom - Last active: 1 day ago - Tests: 13 - Portfolio: 15

    Canadian living in London. I am enthusiastic, energetic, creative, and passionate about every new task I take on. I have a passion for the English language and love creative writing, editing, and any project that allows me to be imaginative with words while still making use of excellent spelling, grammar, and punctuation (I'm a bit of a stickler in that regard!). I have years of photography and photo-editing experience, professional training as a classical and opera singer (and a variety of other genres), experience working with children, visual merchandising experience, and many, many years spent in retail honing my customer service skills. I am hardworking, highly motivated, reliable and responsible, with a desire to excel in all that I do. While I've got a lot of experience under my belt, there is so much more to gain, so I am always eager to learn new skills and expand my knowledge.

    $33.33 /hr
    620 hours
    5.00
  8. Janet H.

    Janet H.

    Graphic/Web Designer, Data Entry, and Customer Service

    United States - Last active: 11 hours ago - Tests: 8 - Portfolio: 8

    I am fast, reliable, and easy person to work with. I am very detail oriented with the work that I do and have a special passion for the work that I do. I approach every job with an open mind, strive for perfection, passion, and creativity. My experience includes over 10 years of graphic designing, web designing, and programming. I have built many websites from the ground up everything from personal blogs, small businesses, to corporate sites. I have edited thousands of photos from children’s to weddings to just plain fixing a bad photo to simply making it look more attractive. I have edited backgrounds to totally changing the clothing of a person. I have many talents. I have made plenty of flash websites and banners. I make designs for prints also everything from business cards, envelopes, to brochures, and flyers. I also design templates for emails, and t-shirt designs. I have made many ads for different companies. I have 6 year experience in customer service, and data entry. I also have 5 years experience doing research for various companies and transcription of videos, telephone calls, and various other platforms. I have 6 years experience writing reviews for websites, blogs, various products, music, books, and videos.

    Groups: LoginRadius

    $10.00 /hr
    528 hours
    4.74