Customer Service Specialists

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Hire a freelance customer service representative to help you save time and keep your customers happy 24/7. A professional customer service rep can field questions, help users, solve problems, and take care of your clients...freeing you up to do the work that is at the core of your business.

Many of our freelance customer service reps have experience in large call centers around the world, and are ready to bring their professional experience to help your business.

Browse Customer service job posts for project examples or post your job on Upwork for free!

Customer service Job Cost Overview

Typical total cost of Upwork Customer service projects based on completed and fixed-price jobs.

Upwork Customer service Jobs Completed Quarterly

On average, 1,726 Customer service projects are completed every quarter on Upwork.

1,726

Time to Complete Upwork Customer service Jobs

Time needed to complete a Customer service project on Upwork.

Average Customer service Freelancer Feedback Score

Customer service Upwork freelancers typically receive a client rating of 4.70.

4.70
Last updated: June 1, 2015
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  1. Rebecca Hincke

    Rebecca Hincke

    Creative Writer, Singer, Voice Talent, and Photographer

    United Kingdom - Last active: 4 days ago - Tests: 13 - Portfolio: 17

    Canadian living in London. I am enthusiastic, energetic, creative, and passionate about every new task I take on. I have a passion for the English language and love creative writing, editing, and any project that allows me to be imaginative with words while still making use of excellent spelling, grammar, and punctuation (I'm a bit of a stickler in that regard!). I have years of photography and photo-editing experience, professional training as a classical and opera singer (and a variety of other genres), experience working with children, visual merchandising experience, and many, many years spent in retail honing my customer service skills. I am hardworking, highly motivated, reliable and responsible, with a desire to excel in all that I do. While I've got a lot of experience under my belt, there is so much more to gain, so I am always eager to learn new skills and expand my knowledge.

    $33.33 /hr
    756 hours
    5.00
  2. Olga N.

    Olga N.

    excel wizard and pdf pro

    Ukraine - Last active: 4 days ago - Portfolio: 15

    I take any job as if it was my private business 'cause I DO CARE. And if you need help with data analysis: economics, statistics, math using Excel, VBA, R, Python, SQL, NoSQL, I'll be there for you. Besides, feel free to turn to me if you need to create a fillable form, convert, or edit various docs.

    $20.00 /hr
    728 hours
    4.81
  3. Sean Rogers

    Sean Rogers

    Designer & Front-end Developer

    United States - Last active: 1 day ago - Portfolio: 11

    I'm a web designer/developer focusing on Wordpress design, custom themes, and mobile-first websites. I aim to provide elegant, typography oriented, (often minimalist in style) designs that focus attention on your content. With Wordpress I work with the predominately Genesis framework to customize or create clean child themes with that load quick, have excellent security, and are easy to maintain. Bonus points: I'm constantly learning and enjoy working in other mediums for design, with a particular leaning towards book design & layout and video production. Prior to becoming a freelancer I worked for five years in tech support, systems administration, and technology education positions. Additional portfolio items (often for personal projects) can be found here: https://www.behance.net/seanprogers

    $44.00 /hr
    29 hours
    4.95
  4. Kike A.

    $25.00 /hr
    15 hours
    5.00
  5. Brad LabelleRose

    Brad LabelleRose

    Do it with passion or don't do it at all.

    Canada - Last active: 4 days ago - Portfolio: 778

    I have always been creative throughout my whole life. I enjoy the simple things in life like gardening and being in the good company of others. I am laid back but also very strict and goal oriented. I am passionate about what work needs to be done. If you're not going to put in at least 100%, step aside as someone else with more drive will do the job better.

    $27.00 /hr
    0 hours
    4.94
  6. Lisa F.

    Lisa F.

    Graphic Artist, Game Textures, Environmental Artist & Customer Service

    United Kingdom - Last active: 04/12/2013 - Portfolio: 10

    I am a graphic artist, designer and 3D modeler, working in virtual worlds, primarily Second Life. I have worked as a contractor for the creators of Second Life, Linden Lab since 2008. My skills include: Texture Creation, 3D Modeling, Design, Prototype Testing and Project Management. I have been working in this environment since 2005 for a wide variety of clients, from small businesses to multi national companies. I also have vast experience in Customer Service and have worked for 8 years as a customer billing representative, call center operative and clerical assistant for British Gas. I have a GNVQ Level 3 in Customer Service.

    $44.44 /hr
    2,838 hours
    5.00
  7. Anne Pawlak

    Anne Pawlak

    Pen and paper - best thinking tools!

    Australia - Last active: 03/31/2014 - Tests: 7 - Portfolio: 7

    As a recent graduate from Birmingham City University, with a BA honours degree in Theatre, Performance and Event Design, I have undertaken several internships and programs within internationally operating art organisations and trend consultancies. These placements have enabled me to develop not only specific performative and design industry experience, but also a valuable and transferable skill set in this fast-paced sector. During my studies I have been heavily engageing with other disciplines such as graphic design, photography and fine art, which have informed my work as scenographer. My current work focuses on the innovative application of my design skills in order to create great customer experiences. May it be in shape of a poster, set design, video or simply a logo.

    $16.67 /hr
    88 hours
    4.85
  8. Glen Andrew

    Glen Andrew Agency Contractor

    Post-production Video Editor | Expert Camtasia Screencaster

    Philippines - Last active: 12/16/2014 - Tests: 4

    I'm the lead video editor in my own multimedia design company called SaaSy Multimedia Productions; where I specialize in company branded video series, screencasts, explainer videos, mobile app and game trailers, whiteboard animation, corporate videos, tutorial videos and e-learning modules. If you need assistance in the post-production stages of your multimedia content, I'm the guy for the job. We provide high-quality, HD BluRay resolution (1080p / 720p) videos packages including voiceovers, intro/outro logo animation, royalty-free background music, Powerpoint / Prezi presentation designs, storyboard, sound / video editing, pre- and post-production work. We also provide graphic designs for print media and corporate branding, and a professional writer on-board our multimedia design team. Please check out our portfolio channels at these links: YouTube: https://www.youtube.com/user/SLLearnProductions/channels Vimeo: http://vimeo.com/channels/saasyscreencasts

    Associated with: SaaSy Multimedia Productions

    $15.00 /hr
    1,562 hours
    5.00
  9. Wasim A.

    Wasim A.

    Graphic/Web Designer/PSD to WordPress/Logo Design/Email Design

    United Arab Emirates - Last active: 14 days ago - Tests: 3 - Portfolio: 14

    Seeking a job to utilize my skills and abilities in Graphic and Web Designing field that offers Professional growth while being resourceful, innovative and flexible. I am expert in WordPress. I am having skills in HTML, PHP, CSS, JavaScript and MySQL.

    $16.67 /hr
    9 hours
    4.96