chat support Freelancers

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chat support Job Cost Overview

Typical total cost of Upwork chat support projects based on completed and fixed-price jobs.

Upwork chat support Jobs Completed Quarterly

On average, 134 chat support projects are completed every quarter on Upwork.

134

Time to Complete Upwork chat support Jobs

Time needed to complete a chat support project on Upwork.

Average chat support Freelancer Feedback Score

chat support Upwork freelancers typically receive a client rating of 4.60.

4.60
Last updated: May 1, 2015
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  1. Misty L.

    Misty L.

    Odesk Award Top 1 Winner, Admin Assist,VA,Excel,Customer Support&More

    United States - Last active: 14 hours ago - Tests: 20 - Portfolio: 27

    ** Awarded the Odesk Top 1% of Contractors WorldWide Award for 2013** Over the last 9 years I have developed my skills as a Virtual/Administrative/Executive Assistant doing Project Management, Customer Support, Schedule and Calendar Management, Data Entry, Data Processing, Microsoft Excel and Word projects, Internet Research and more. I have worked for companies like Wal-Mart Logistics, Target Logistics, OsComp Systems, XLNT Brain Sport, Quicktate, DHL, Envoy, and URX. I am seeking opportunities to further the use my skills. I love working with CEO's on start-ups and I am looking for administrative oriented projects and jobs. I also enjoy Excel projects and I know my way around macro's and formulas.I have received several awards, commendations, and recognition for my levels of service, quality, learning abilities, and improvements made to the businesses I serve. I like to consider myself a true Jack-of-All-Trades. I can be reached through Skype and Email, I do not use a webcam.

    $27.78 /hr
    20,430 hours
    4.92
  2. Glen Andrew

    Glen Andrew Agency Contractor

    Post-production Video Editor | Expert Camtasia Screencaster

    Philippines - Last active: 12/16/2014 - Tests: 4

    I'm the lead video editor in my own multimedia design company called SaaSy Multimedia Productions; where I specialize in company branded video series, screencasts, explainer videos, mobile app and game trailers, whiteboard animation, corporate videos, tutorial videos and e-learning modules. If you need assistance in the post-production stages of your multimedia content, I'm the guy for the job. We provide high-quality, HD BluRay resolution (1080p / 720p) videos packages including voiceovers, intro/outro logo animation, royalty-free background music, Powerpoint / Prezi presentation designs, storyboard, sound / video editing, pre- and post-production work. We also provide graphic designs for print media and corporate branding, and a professional writer on-board our multimedia design team. Please check out our portfolio channels at these links: YouTube: https://www.youtube.com/user/SLLearnProductions/channels Vimeo: http://vimeo.com/channels/saasyscreencasts

    Associated with: SaaSy Multimedia Productions

    $15.00 /hr
    1,562 hours
    5.00
  3. Lhen Verzano

    Lhen Verzano

    Video Editor

    Philippines - Last active: 1 day ago - Tests: 2

    I've been a video editor for 1 year and 6 months now and I have experienced different kinds of editing and challenges. I am very fond of editing videos and I am looking forward to learn more. I do basic editing such as montage, powerpoint slides to video, Video Maker FX, syncing audio's to videos and I also have an experience uploading Youtube Creative Commons videos. I can say that one of my strengths is, I am a fast learner and I can easily adapt to changes. I am a hard worker, I research everything that I want to know, and I'm very strict about meeting my clients deadline and I make sure to do my best to meet all of my client's expectations.

    $8.89 /hr
    157 hours
    4.88
  4. AMV Amiel Agulo

    AMV Amiel Agulo Agency Contractor

    Quality Specialist | Researcher | Technical Writer | Photographer

    Philippines - Last active: 09/11/2012 - Tests: 3

    With almost a decade of experience in providing excellent customer service to customers, partners, and clients globally, where I developed various skills in customer handling, information technology, and arts/designs, I'm very much excited to provide my customer service, technical and creative skills to clients here in Odesk and achieve an excellent performance that would further lead to opportunities for growth and learning.

    Associated with: Systemcore Business Solutions

    $4.76 /hr
    92 hours
    5.00
  5. Nasif R.

    Nasif R.

    Customer Support Agent, Graphic Designer,IT

    Sri Lanka - Last active: 20 days ago - Tests: 10 - Portfolio: 7

    IT Executive with 4 Years Experience in Customer IT Support ,and Graphics Designing. worked in a challenging environment handling customers troubleshooting PCs,networks ,etc and my work involved hands on approach like Solving problem, giving solution for customer issues , Solving problem with network,PCs etc. 1 Self motivated, committed & result oriented. 2 Ability to determine priorities & achieve scheduled deadlines. 3 Hard working.

    $10.00 /hr
    921 hours
    5.00
  6. Ricky P.

    Ricky P. Agency Contractor

    Web & Graphic Designer / Virtual Assitant / Data Entry Specialist

    Philippines - Last active: 14 hours ago - Tests: 1 - Portfolio: 1

    Over the last 7 years, I have designed websites with full detailed graphics for client's requests, needs and wants using designing tools (Photoshop, Illustrator and Inkscape). My goal and interest is to blow-up small business into big company and give client's satisfaction. I'm positive to seek opportunities and face new challenges that enables me to contribute with my expertise for the company's growth and productivity goals. I excel mostly with the following tasks: - Designing Logos, Banners, Icons, eBook Covers and Headers - Designing Infographics Images (Content Provided) - Designing Websites, Creating Mock-Ups - Designing Landing / Sales / Opt-In Pages - Basic Video Editing (Splicing Intros & Outros with Raw Footage) In addition, I have knowledge and skills of the following: - HTML, CSS, Basic PHP and Basic JQuery - Notepad++, Sublime 3, Dreamweaver - File Transfer Protocol / Filezilla, CuteFTP - Install WordPress PlugIns and Themes - WordPress Theme Customization - Site Maintenance / Security and Troubleshooting - CRM Integration & Social Media Integration - Data Entry in Word, or Google Docs - PDF Conversion, Splitting and Merging - Forms Creation - Autoresponder

    Associated with: GRAMP ASSOCIATES

    $5.00 /hr
    1,025 hours
    5.00
  7. Zannatul ferdoush T.

    Zannatul ferdoush T. Agency Contractor

    Customer Service, Zendesk, Help Desk, VA

    Bangladesh - Last active: 5 days ago - Tests: 6 - Portfolio: 24

    I have been in the Business Process Outsourcing industry for 6 years. Over these years, I have developed a wide range of skills through working in different challenging environments in several national and multinational organizations. I have experience of working at one of the top telephone company in our country which is also a global leader in the same field and I later was promoted to lead a team of 6 customer service representatives. My core competency lies in the field of Customer Services and Support. My years of experience working in contact centers helped me acquire customer service skills that serve as my main tool in client interactions. I am now seeking opportunities to leverage my expertise in these fields. I am proficient in using Zendesk, Desk.com, InfusionSoft, Google Doc, Adobe Photoshop, Adobe Illustrator, MS Software and other CRM tools. I always take pride and put my heart and dedication to every task assigned to me, be it a small short term project or a delicate one that requires full time. I am adept in multitasking, meeting deadlines and following directions. I work fast and ensure every expectation is met and every small detail has been taken into account. I would be pleased to work for an employer who offers a promising career by making use of my potential abilities to an optimum level in a professional environment. I wish to play a constructive role, not only individually but also as a team member in achievement of all goals and objectives assigned. You are guaranteed to have your work done within due time and in supreme quality. To leave you happy with the kind of quality you would expect from a professional is my core priority. Seeking opportunities to build the ground of your business and build my career as a successful freelancer. Thank you so much for taking the time to view my profile!

    Associated with: Team Support

    $5.56 /hr
    79 hours
    5.00
  8. Jayson Pascua

    Jayson Pascua

    Order Fulfillment Specialist / Web Research / Data Entry / Real Estate

    Philippines - Last active: 3 months ago - Tests: 4 - Portfolio: 4

    I am determined to provide you a competitive advantage through timely delivery of high quality and cost effective production. I am always at your service 24/7. One of the best thing I have are latest computers with high speed internet access. I am skilled on gathering customer information through the internet such company websites, media articles, business networking sites, and other online information. This involves data validation, internet navigation, and web research. Average written and oral communication skills Accurate data entry with an eye for detail Proven analytical skills Display an enthusiastic and professional approach Deep understanding of internet navigation and research My main focus is consistent and persistent. I am detail oriented, dependable and reliable. Looking forward for a long term business relationship. - Multitask, talented, responsible and hard-working - Ability to work 15 hours every for 7 days. - High speed 3 (Three provider's broadband) internet connection (3mbps) with backup. FAST RESPONSE : Use MSN live, SKYPE, Gchat, Yahoo Messenger for fast response regularly. It helps the regular updating during the project period. My Services Include: - Internet/Web Research - Data Entry(Online/Offline) - Word Processing - Spreadsheet (MS-EXCEL) -CRM Customer Relationship Management -Order Processing YOUTUBE VIDEO Marketing Specialist * Responsible For Video Marketing and Search Engine Optimization (SEO) * Uploading Videos to YOUTUBE with tags and Description that will be Visible to Search Engines Like Google and Bing. By Making sure it will be on the first page. * Doing SEO For Related Topics * Add Keyword Tags and various descriptions * Upload videos to YouTube channel and optimize for search results. ORDER FULFILLMENT SPECIALIST Duties and Responsibilities: • Perfect Order Initiative (Back End Customer Service) • Responsible to ensure a smooth order process and delivery for Sales Representatives and customers. • Responsible to monitor, troubleshoot, modify, advise and alert any issues that prevent an order from processing quickly and efficiently • Responsible for assisting the sales floor in their day to day activities and giving them peace of mind by knowing their orders are in good hands. • Call back/Email Sales Representatives with requested information such as Credit issues with customer, Missing Purchase Orders or Verbal confirmation, Estimated Time of Arrival (ETA) of ordered product, Shipping Issues, Tracking numbers of delivery (FedEx, UPS, SAIA, AIT), pricing issue with the vendor and any other issues with regards to orders placed by Sales Representatives. • Handles emails with issues for resolution with regards to the orders. • Performs other duties and responsibilities as assigned • Other Duties includes; Word Processing, Spreadsheet (Micsrosoft Excel 2007), CRM Customer Relationship Management, OTHER JOBS PERFORMED: • Responsible for providing customers with accurate and timely information for their inquiries received via email support. • Performs order processing to assigned customers from Order Entry • Handles emails with issues for resolution with regards to the orders. • Responsible for preliminary review of all incoming orders for all necessary information such as Customer PO# Number, Order Entry form, Ship to Address, Order Type, Part Number/Customer Item #, Price, Quantity, shipping request date, shipping instructions and any additional special instructions. • Responsible for entry of information into the Oracle System. • Call back customers with requested information. • Performs other duties and responsibilities as assigned.

    $3.89 /hr
    2,337 hours
    4.98