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chat support Job Cost Overview

Typical total cost of Upwork chat support projects based on completed and fixed-price jobs.

Upwork chat support Jobs Completed Quarterly

On average, 132 chat support projects are completed every quarter on Upwork.

132

Time to Complete Upwork chat support Jobs

Time needed to complete a chat support project on Upwork.

Average chat support Freelancer Feedback Score

chat support Upwork freelancers typically receive a client rating of 4.56.

4.56
Last updated: September 1, 2015
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  1. Eleonor Quinit

    Eleonor Quinit

    Email Support, Chat Support, Data Entry, Content Moderator

    Philippines - Tests: 2

    I worked as a content moderator for a popular website and search engine for three years. My experience as a content moderator includes reviewing images, videos, and text (comments). I was the one who reject, approve, and escalate contents before it publishes. As part of my job, I also delete images, videos, and text even if it is already published in the website and creating abuse reports if and when the content has terms of service violation. I also worked as an email and chat support for a year dealing with technical issues by identifying the issue of the client and providing a solution by guiding client through corrective steps. Aside from the above mentioned, I worked as a technical support and my job includes handling calls from clients overseas, providing easy and understandable instructions and tecniques to be able to come to the correct solution to the client's issue.

    $5.00 /hr
    3,883 hours
    4.99
  2. Raymond M.

    Raymond M. Agency Contractor

    First-rate Business Services and Projects Coordinator

    Philippines - Tests: 10 - Portfolio: 5

    I enjoy resolving problems, taking on challenges(up to a certain extent), and being a part of the business growth factor. If you are looking for the person that puts fires and improves service levels, then I would like to work with you.

    Associated with: Simplified Agency

    $6.00 /hr
    3,575 hours
    4.93
  3. Salahuddin Razib

    Salahuddin Razib Agency Contractor

    Server Administrator, Automation, Script, C++, VC++, AutoIt, imacros

    Bangladesh - Tests: 10 - Portfolio: 2

    Virtual Assistant, Programmer and Automator. Can do Ad posting and Lead Generation. I can make web bots, I have good experience in windows automation. I have worked with AutoIt, imacros, Sekuli, winautomation, autohotkey etc. I can fix any hardware, network and OS related problem of PC or Server. I have good experience in troubleshooting and virus removal. I have experience in web scraping too. I am a system administrator, I have good experience in Linux and Asterisk. I also want challenging Development and Programming position where i can apply my technical skills and experience to facilitate the success of complex and large project. I want established my self as a professional software developer and programmer, so that over last 8 years I have developed wide range of desktop application for my clients using VB, .NET, C#, C++, Delphi, MySql, Access.

    Associated with: Interwave

    $12.00 /hr
    134 hours
    4.56
  4. Vipul Pradhan

    Vipul Pradhan

    Customer Support - Chat / Email / Ticket Support - Technical Support

    India - Tests: 7 - Portfolio: 13

    Excellent verbal & written English. Unique combination of skill-sets. Fast learner. Virtualization. VirtualBox. Mailserver setup. Translation (English, Marathi, Hindi & Gujarati). Basic WordPress setup; password recovery & MU setup. Basic Joomla setup & password recovery. Data entry. Video editor. Audio editor. Photo editor. Vector tracing. Map creation. Visualizer. Trainer. Documentation. I am also a Certified Angel Card Reader™. My skills: Troubleshooting of problems with computer hardware & networking: I am comfortable using Windows and Linux both as a desktop operating system as well as a troubleshooting tool. I can troubleshoot and resolve virus & spyware related problems; plus a lot of other issues that are related to hardware & software. Websites: I have experience setting up websites. Though, I have very limited skills as a developer, I have successfully setup a few websites for my clients. Instead of the developing side, I have a very good understanding of the website backend and the technicalities involved in setting up a website. Vector Graphics: I have been using Adobe Illustrator since quite some time now. I am learning to achieve expertise in it, so I often use the Internet to learn whenever I am stuck. Being a fast learner enables me to learn things fast as well as also add my own ideas. Reading Tarot and Oracle cards. Typing, Documentation & Translation: I have been an expert in Microsoft Word and also have worked with Adobe InDesign. I can do all tasks that you could do in Microsoft Word for a good formatting. InDesign has more options for flexibility when preparing documents such as portfolios, manuals, brochures, etc. I also do translation (English, Hindi, Gujarati). See my portfolio for examples. Photo Editing: I can do things like Removing background; Adding custom background; Make-up effects for faces; Color correction; Black&White to Color; and other relevant things. Video Editing: I have mostly edited wedding videos. Where I've used effects and tricks suitable for weddings. Some of the skills involved are Adding music; Retaining original sound; Enhancing original sound and making it suitable to listen; Add/create titles with effects using AfterEffects; Making slideshows from pictures and videos; Making Blurays and DVDs with customized menus; and many more.

    Groups: Pro Customer Service

    $10.00 /hr
    4,482 hours
    4.89
  5. Sajaad M.

    Sajaad M.

    IT & Customer Service Professional/Web Developer

    Sri Lanka - Tests: 8 - Portfolio: 6

    I am a highly motivated and confident individual who enjoys facing challenging situations. Over last 5 years I have experience in Customer Service,Technical support services and Web development. I am seeking opportunities to build websites,provide customer support and technical support for you or your business. SKILLS SUMMARY ■ Possess good Public Relation and Presentation Skills. ■ Web development and administration.(Wordpress,HTMl/PHP,CSS) ■ Network and System Administration support, telecommunications support, customer assistance support, and coordination ■ Retains good skills in computer hardware maintenance and repairs. ■ Creative problem-solver. ■ High level of HR skills with Ad-hoc decision making ability. ■ Rigorous, quality-conscious contributor with solid analytical thinking and writing skills. ■ Fast learner and an energetic team player. ■ Fluent in English, Sinhala and Tamil languages. TECHNICAL EXPERTISE  Platforms: Microsoft Windows NT/2000/2003/2008, Windows 7/8, Domain Controllers, Active Directory, Group Policies, Linux and Mac OS X  Networking: LAN / WAN Administration TCP/IP, Telnet, VPN, Wireless, DNS, DHCP and Cabling, CCTV installation and configuration  Languages: PHP, MS SQL, Oracle PL/SQL, HTML, DHTML, JavaScript, VB Script  Hardware: Routers, Switches, Laptops, Network Cards, Printers, Memory and VoIP Phone Systems  Tools: Bomgar, LogMeIn Rescue, VMware (Workstation, Fusion), VPN, Microsoft Office Suite (Word, Excel, PowerPoint, Visio, Outlook, Project, Access) Adobe Photoshop, Virus- Removal, Backup and Disaster Recovery tools, ASPECT (Contact Centre Management tool)

    $5.00 /hr
    177 hours
    4.97
  6. Averyll O.

    Averyll O.

    Technical Support / Virtual Assistant / Illustrator

    Philippines - Tests: 7 - Portfolio: 3

    Over the past few years, I have encountered and handle great customers, and employers. Different, but all have one goal. For me, to give them great service and great work that will exceed their expectations. My great focus now is working on designs, chat support, techincal and sales. I am also interested in being a virtual asisstant and anything you want me to work with. My main purpose for you is to give you a work well done, for me to learn and gain experiences and from both of us to earn a lot from it.

    $5.00 /hr
    413 hours
    5.00
  7. Reni Koen

    Reni Koen

    Senior Editor/E-mail Manager/Customer Service Representative

    Bulgaria - Tests: 6

    Very organized and responsible, detail oriented problem-solver. E-mail management is a passion of mine, recently I am taking it to a new direction, handling some marketing campaigns. Strong leader and manager, personal approach to any client/employee, always open to questions and ready to give advice. Very good at translations: from and to english, spanish and bulgarian. Also interested in creative writing / rewriting articles on various topics and data entry.

    $7.78 /hr
    341 hours
    5.00
  8. Monika Prajapati

    Monika Prajapati

    Vacation Rental & Real Estate Virtual Assistant

    India - Tests: 6

    I have been working as a Vacation Rental & Real Estate business manager and assistant from last 3 years and have worked with a variety of properties from different parts of the world. Followings are possible positions you can hire me for: Vacation Rental Management : Vacation Rental Reservation Management, Apartment Management, Calendar Managent, Inquiry Follow Ups, Escapia, Instamanager and Vacation Rental Pro Real Estate Business Mangement : MLS, Topproducer81,Foreclosure Radar, Redx, Trulia, Zillow, Realtor.com and IDX Workforce and Project Management : Asana, Basecamp, Manymoon Managing Vacation Rental Homes, Hotels and Real Estate Properties (Availability, Bookings and Follow Ups) CRM Management (Salesforce, Sugar CRM, Topproducer8i, Zoho etc) E-Commerce Website Management (Shopping Carts, Managing/Adding/Editing Product Databases) Any any other task you think which could be done online. I offer support to businesses with all of those time-consuming administration tasks associated with running a business, whether it be managing the admin side of Website/Blog, Virtual Real Estate Assistance, Social Media Management, Web Research, Email Support and Follow Up and CRM Management. I provide solutions and build each client up according to her needs both through my own work or by assisting in securing the resources elsewhere. My goal is to help each client accomplish a greater sense of balance in her life through my support. As your virtual assistant, I can become part of your team for a once-off task or project or an ongoing working relationship.

    $8.89 /hr
    605 hours
    4.46
  9. Anand K.

    Anand K.

    Customer Service and Transcription

    India - Tests: 11

    I am a hard-working and enthusiastic BPO / Call Center Executive. I have gained an extensive experience in the areas of BPO and Call Center through working for many global employers. I also have great experience working as a Customer Service and Customer Support Associate throughout my career. I also have great experience and a thorough understanding of Data Entry. Fast typing and good accuracy is the positive. I can work along well and do my best part to bring a good name for your company.

    $6.67 /hr
    0 hours
    4.48
  10. Jay Gil

    Jay Gil

    Expert Data Entry|Technician|Web Developer|Network Admin|Web Evaluator

    Philippines - Tests: 5 - Portfolio: 7

    To obtain a position that will enable me to use my strong organizational skills, educational background and ability to work as an IT skilled in the line of business setting.

    $5.56 /hr
    1,426 hours
    5.00