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chat support Job Cost Overview

Typical total cost of Upwork chat support projects based on completed and fixed-price jobs.

Upwork chat support Jobs Completed Quarterly

On average, 132 chat support projects are completed every quarter on Upwork.


Time to Complete Upwork chat support Jobs

Time needed to complete a chat support project on Upwork.

Average chat support Freelancer Feedback Score

chat support Upwork freelancers typically receive a client rating of 4.57.

Last updated: October 1, 2015
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Eleonor Quinit

Eleonor Quinit

Email Support, Chat Support, Data Entry, Content Moderator

Philippines - Tests: 2

I worked as a content moderator for a popular website and search engine for three years. My experience as a content moderator includes reviewing images, videos, and text (comments). I was the one who reject, approve, and escalate contents before it publishes. As part of my job, I also delete images, videos, and text even if it is already published in the website and creating abuse reports if and when the content has terms of service violation. I also worked as an email and chat support for a year dealing with technical issues by identifying the issue of the client and providing a solution by guiding client through corrective steps. Aside from the above mentioned, I worked as a technical support and my job includes handling calls from clients overseas, providing easy and understandable instructions and tecniques to be able to come to the correct solution to the client's issue.

100% Job Success
$5.00 /hr
4,100 hours

Raymond M.

Raymond M. Agency Contractor

First-rate Business Services and Projects Coordinator

Philippines - Tests: 10 - Portfolio: 5

I enjoy resolving problems, taking on challenges(up to a certain extent), and being a part of the business growth factor. If you are looking for the person that puts fires and improves service levels, then I would like to work with you.

Associated with: Simplified Agency

100% Job Success
$6.00 /hr
3,575 hours

Salahuddin Razib

Salahuddin Razib Agency Contractor

Server Administrator, Automation, Script, C++, VC++, AutoIt, imacros

Bangladesh - Tests: 10 - Portfolio: 2

Virtual Assistant, Programmer and Automator. Can do Ad posting and Lead Generation. I can make web bots, I have good experience in windows automation. I have worked with AutoIt, imacros, Sekuli, winautomation, autohotkey etc. I can fix any hardware, network and OS related problem of PC or Server. I have good experience in troubleshooting and virus removal. I have experience in web scraping too. I am a system administrator, I have good experience in Linux and Asterisk. I also want challenging Development and Programming position where i can apply my technical skills and experience to facilitate the success of complex and large project. I want established my self as a professional software developer and programmer, so that over last 8 years I have developed wide range of desktop application for my clients using VB, .NET, C#, C++, Delphi, MySql, Access.

Associated with: Interwave

75% Job Success
$12.00 /hr
134 hours

Monika Prajapati

Monika Prajapati

Vacation Rental & Real Estate Virtual Assistant

India - Tests: 6

I have been working as a Vacation Rental & Real Estate business manager and assistant from last 3 years and have worked with a variety of properties from different parts of the world. Followings are possible positions you can hire me for: Vacation Rental Management : Vacation Rental Reservation Management, Apartment Management, Calendar Managent, Inquiry Follow Ups, Escapia, Instamanager and Vacation Rental Pro Real Estate Business Mangement : MLS, Topproducer81,Foreclosure Radar, Redx, Trulia, Zillow, and IDX Workforce and Project Management : Asana, Basecamp, Manymoon Managing Vacation Rental Homes, Hotels and Real Estate Properties (Availability, Bookings and Follow Ups) CRM Management (Salesforce, Sugar CRM, Topproducer8i, Zoho etc) E-Commerce Website Management (Shopping Carts, Managing/Adding/Editing Product Databases) Any any other task you think which could be done online. I offer support to businesses with all of those time-consuming administration tasks associated with running a business, whether it be managing the admin side of Website/Blog, Virtual Real Estate Assistance, Social Media Management, Web Research, Email Support and Follow Up and CRM Management. I provide solutions and build each client up according to her needs both through my own work or by assisting in securing the resources elsewhere. My goal is to help each client accomplish a greater sense of balance in her life through my support. As your virtual assistant, I can become part of your team for a once-off task or project or an ongoing working relationship.

88% Job Success
$8.89 /hr
605 hours

Sajaad M.

Sajaad M.

IT & Customer Service Professional/Web Developer

Sri Lanka - Tests: 8 - Portfolio: 6

I am a highly motivated and confident individual who enjoys facing challenging situations. Over last 5 years I have experience in Customer Service,Technical support services and Web development. I am seeking opportunities to build websites,provide customer support and technical support for you or your business. SKILLS SUMMARY ■ Possess good Public Relation and Presentation Skills. ■ Web development and administration.(Wordpress,HTMl/PHP,CSS) ■ Network and System Administration support, telecommunications support, customer assistance support, and coordination ■ Retains good skills in computer hardware maintenance and repairs. ■ Creative problem-solver. ■ High level of HR skills with Ad-hoc decision making ability. ■ Rigorous, quality-conscious contributor with solid analytical thinking and writing skills. ■ Fast learner and an energetic team player. ■ Fluent in English, Sinhala and Tamil languages. TECHNICAL EXPERTISE  Platforms: Microsoft Windows NT/2000/2003/2008, Windows 7/8, Domain Controllers, Active Directory, Group Policies, Linux and Mac OS X  Networking: LAN / WAN Administration TCP/IP, Telnet, VPN, Wireless, DNS, DHCP and Cabling, CCTV installation and configuration  Languages: PHP, MS SQL, Oracle PL/SQL, HTML, DHTML, JavaScript, VB Script  Hardware: Routers, Switches, Laptops, Network Cards, Printers, Memory and VoIP Phone Systems  Tools: Bomgar, LogMeIn Rescue, VMware (Workstation, Fusion), VPN, Microsoft Office Suite (Word, Excel, PowerPoint, Visio, Outlook, Project, Access) Adobe Photoshop, Virus- Removal, Backup and Disaster Recovery tools, ASPECT (Contact Centre Management tool)

82% Job Success
$5.00 /hr
263 hours

Averyll O.

Averyll O.

Virtual Assistant and Content Creator

Philippines - Tests: 7 - Portfolio: 3

Over the past few years, I have encountered and handle great customers, and employers. Different, but all have one goal. For me, to give them great service and great work that will exceed their expectations. My great focus now is working on designs, chat support, techincal and sales. I am also interested in being a virtual asisstant and anything you want me to work with. My main purpose for you is to give you a work well done, for me to learn and gain experiences and from both of us to earn a lot from it.

97% Job Success
$5.00 /hr
552 hours

Vipul Pradhan

Vipul Pradhan Agency Contractor

Customer Support - Chat / Email / Ticket Support - Technical Support

India - Tests: 7 - Portfolio: 13

Excellent verbal & written English. Unique combination of skill-sets. Fast learner. Virtualization. VirtualBox. Mailserver setup. Translation (English, Marathi, Hindi & Gujarati). Basic WordPress setup; password recovery & MU setup. Basic Joomla setup & password recovery. Data entry. Video editor. Audio editor. Photo editor. Vector tracing. Map creation. Visualizer. Trainer. Documentation. I am also a Certified Angel Card Reader™. My skills: Troubleshooting of problems with computer hardware & networking: I am comfortable using Windows and Linux both as a desktop operating system as well as a troubleshooting tool. I can troubleshoot and resolve virus & spyware related problems; plus a lot of other issues that are related to hardware & software. Websites: I have experience setting up websites. Though, I have very limited skills as a developer, I have successfully setup a few websites for my clients. Instead of the developing side, I have a very good understanding of the website backend and the technicalities involved in setting up a website. Vector Graphics: I have been using Adobe Illustrator since quite some time now. I am learning to achieve expertise in it, so I often use the Internet to learn whenever I am stuck. Being a fast learner enables me to learn things fast as well as also add my own ideas. Reading Tarot and Oracle cards. Typing, Documentation & Translation: I have been an expert in Microsoft Word and also have worked with Adobe InDesign. I can do all tasks that you could do in Microsoft Word for a good formatting. InDesign has more options for flexibility when preparing documents such as portfolios, manuals, brochures, etc. I also do translation (English, Hindi, Gujarati). See my portfolio for examples. Photo Editing: I can do things like Removing background; Adding custom background; Make-up effects for faces; Color correction; Black&White to Color; and other relevant things. Video Editing: I have mostly edited wedding videos. Where I've used effects and tricks suitable for weddings. Some of the skills involved are Adding music; Retaining original sound; Enhancing original sound and making it suitable to listen; Add/create titles with effects using AfterEffects; Making slideshows from pictures and videos; Making Blurays and DVDs with customized menus; and many more.

Groups: Pro Customer Service

Associated with: Freee Up

100% Job Success
$15.00 /hr
4,498 hours

Maria Huemmer

Maria Huemmer

Certified Salesforce Developer, Advanced Administrator

United States - Tests: 6 - Portfolio: 4

I'm employed full-time - please limit requests to those that can be completed outside 8-5 CST Monday through Friday. Thanks! ------ Certified Salesforce Developer, Advanced Administrator, and Administrator -Dreamforce 2015 Session: - Create solutions including custom Apex triggers, visualforce pages, batch automation to help improve your team's efficiencies and automate business processes - Develop, manage, and troubleshoot Salesforce platform integrations including Zuora, Hubspot, JIRA, Treehouse Partner Relationship Management System, Docusign, Cornerstone for Salesforce Learning Management System, LiveAgent, Totango, Five9s, Inside Sales, and Clicktools. - Serve as Product Manager, Business Analyst, and Salesforce Administrator to high priority initiatives. - Service: Develop and support our Client Success team (channels include email, chat, and phone). Salesforce Communities and Knowledge customization, and deployment. NPS/CSAT Survey tool integration. - Sales & Marketing: Forecasting, Duplicate Management, Lead routing and sales process refinement, Docusign quoting integration, Marketing Campaign automation (lead campaign distribution, dialer campaigns, automated email campaigns, web to lead), custom event and task integration, CTI Phone Integration - Advanced Administrator and Developer Skills: Visualforce page and email templates, process builder, advanced flows to create and updated related objects, custom settings and labels, custom buttons, architecting solutions for integrations with other platforms. - Leverage and manage outsource team to do more, faster, for our business owners

$40.00 /hr
113 hours

Jay Gil

Jay Gil

Graphics Artist|Web Developer|Network Admin|Expert Data Entry

Philippines - Tests: 5 - Portfolio: 7

To obtain a position that will enable me to use my strong organizational skills, educational background and ability to work as an IT skilled in the line of business setting.

100% Job Success
$5.56 /hr
1,466 hours