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Hire a CRM consultant today to manage business relationships and organize customer service, marketing and sales data. CRM consultants can set up email systems, manage call centers and find custom CRM solutions for all your business needs.

Customer Relationship Management (CRM) is the art of using technology to simplify the management of customer connections and the data related to them. CRM solutions often use a combination of sales and marketing automation systems, inventory management systems and CRM databases to boost sales and improve customer service. On Upwork, the world’s largest online workplace, you’ll find CRM consultants who can manage customer relationships for businesses and professionals around the world.

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CRM Job Cost Overview

Typical total cost of Upwork CRM projects based on completed and fixed-price jobs.

Upwork CRM Jobs Completed Quarterly

On average, 182 CRM projects are completed every quarter on Upwork.

182

Time to Complete Upwork CRM Jobs

Time needed to complete a CRM project on Upwork.

Average CRM Freelancer Feedback Score

CRM Upwork freelancers typically receive a client rating of 4.61.

4.61
Last updated: August 1, 2015
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  1. Bharathwaj TMS

    Bharathwaj TMS

    CRM, Excel, Wordpress, Data Entry, VA

    India - Last active: 11 days ago - Tests: 1

    A seasoned CRM Freelancer with years of experience in solution designing and implementing CRM systems, streamlining the user adoption, and setting global standard business processes for CRM adoption. If you need any help with CRM implementation & set up, do approach me! I'd be happy to help you!

    $15.00 /hr
    0 hours
    0.00
  2. Gyanendra Kumar

    Gyanendra Kumar

    PMP with Six Sigma Green Belt

    India - Last active: 2 days ago - Tests: 2 - Portfolio: 2

    Certified Project Manager (PMP) with over seven years of experience and progressive leadership in one of the largest IT firm in India. Full exposure to both the Public and Private sectors including IT, Telecom, Banking, Finance, Government & Defense. I write technical proposal, project implementation plan, business plan, market strategy, whitepapers and related articles. Six Sigma Green Belt with proficient in Agile, Earned Value Management, Capital Planning, CPIC, Strategic Planning, Budget Analysis, and Risk Assessment. Expert in Enterprise Managed Services, Cloud Infrastructure, IT Security & RFID implementation. Additionally certified as Lead Implementer for ISO 9001:2008, AS9100:2009 and ISO/IEC 27001:2005 as well as certified lead auditor for ISO 14001 and ISMS consultant. ########################My Offerings:########################### RFP & PROPOSALS '''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''' * RFP/ RFI/ EoI preparation * RFP / RFI / EoI Response preparation * Consultancy to Banking, Finance, Government & Defense Sectors * Commercials & Budgeting * Grant Writing Proposals * Business Planning * Technical Writing PROJECT MANAGEMENT (Banking/ Finance/ Telecom/ Govt./ Defense) ''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''' * Team Building with JD preparation * Technical Interviews for Recruitment * High-level/ Low-level Designs * Budgeting * Planning/ tracking/ dashboards preparation * Team reviews CONSULTANCY ''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''' * ISO implementation * Industrial Management Practices * IT Security Policies * Business Process Standardization * NMS/EMS tools stack of IBM / HP / BMC * Transaction Monitoring Middlewares * ERP/CRM Consultancy ERP-CRM-ACCOUNTING PLATFORMS '''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''' * OpenERP * Adempiere * Openbravo * SugarCRM * SalesForce * ZOHO * Tally * GnuCash * Quickbooks BRANDING & ADVERTISING ''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''' * Product Marketing * Powerpoint Presentations & Demo * Advertising Campaigns * Marketing Videos using camtasia * Technical Writing * Datasheets preparation * Market Research * Product Reviews * Article Writing * Blogs & SEO

    $22.22 /hr
    378 hours
    4.85
  3. Barbu Cosmin

    Barbu Cosmin

    Web Developer with Javascript, AJAX, PHP/MySQL experience

    Romania - Last active: 1 month ago - Tests: 2 - Portfolio: 8

    Hy I’m a graduate of an Economic Studies Academy, holding a bachelor degree, as well as a Master Degree in Economic Management, and I’m very delighted to express my interest in offering you my experience. The university gave me the opportunity to improve my sense of organization and my planning skills. I have the abilities required to develop business plans and to evaluate and develop financial analysis based on economic indicators. In the field of management, I’m able to develop flexible management strategies and policies, SWOT Analysis, business portfolio analysis skills and business process redesign skills. I have started my career as an automotive journalist and I continued to work in the DTP department where I gained creative skills. I’m able to create premium magazines and brochures, as well as flash based and HTML5 Digital Magazines. My career continued as a Web Manager. I have experience with the cms and ecommerce tools such as Wordpress, Joomla and Magento. I’m very experienced with Adobe Creative Suite tools, and I’m comfortable with HTML/CSS, PHP/MySQL, Javascript/jQuery. Along with my business knowledge, I can create highly flexible CRM and ERP systems. If you are interested in my services, feel free to contact me. Thank You !

    $11.11 /hr
    1 hours
    5.00
  4. Amal Dutta

    Amal Dutta Agency Contractor

    System Analysis & Design, Project Management, Technical Writing etc.

    India - Last active: 22 hours ago - Tests: 14 - Portfolio: 5

    Thanks for visiting my profile. My full name is Amalabha Dutta. Currently I am working for PreScouter, Inc. (a Chicago based Technology Scouting Company) as Marketing Data Analyst (CRM). Prior to that I worked for a New York based company for customization and implementation of a Zoho CRM/Recruit based solution integrated with the website of the company. During Nov-2011 to Jun-2012 I have customized and prepared contents for a Zoho CRM Project for an Australian company. I have examined SugarCRM, SalesForce, VTiger and Microsoft Dynamics for comparison of features and limitations to prepare myself to work on these platforms. During 2008 to 2011, I have worked for two projects for Customization and Implementation of ERP/CRM on MS-SQL Server /.Net Platform over and above general administrative and strategic planning functions for small business houses. My objective is to best utilize my qualification, experience, dedication and extraordinary learning capabilities to turn every assignment I undertake into success. My employers have utilized my abilities in Technical Writing for Documentation and preparation of Training Materials etc. Throughout my career, I have prepared Business Proposals, Project Proposals, RFPs, Tender Documents, Contract Documentation on many occasions apart from Business Correspondence. I love to learn / improve / adapt continuously. Recently, I have enrolled with the Partner University of vmware to learn 'virtualization' from the world leader in the field and have already passed three module tests. I have also passed many oDesk and Brainbench tests with outstanding marks. Please visit the relevant sections for details. My employment history ============== I am working for a New York based company for customization and implementation of a Zoho CRM/Recruit based web-integrated solution. Prior to that, I have completed an assignment from an Australian Pharmaceutical Company for customization and implementation of Zoho CRM. While working for this project I have also used other cloud based solutions in Zoho, Google etc. apart from using Teamviewer, Skype and GoogleTalk on a regular basis. During 2008 to 2011, I have led teams of professionals for customization / implementation of ERP Solutions in two particular fields – 1) Healthcare; and 2) Logistics/ Transportation. Starting from a Purchase Officer’s job in a Public Sector Company in India, I have worked in many areas and levels up to the level of General Manager. I have domain knowledge in a number of fields such as Pharmaceuticals, Engineering Consultancy, Logistics/Transportation, Banking, Healthcare and Real Estate. Apart from General Administration, HR, Business Development etc. my focus has always remained around modernization – particularly, office automation and allied projects. I have hardcore experience in managing the entire spectrum of ERP Sales/ Customization/ Implementation encompassing the following functions: Demonstration of ERP Solutions to prospects; Requirement/ functional/ gap analyses; Customer interaction for finalizing contractual terms; Coordinating with presales team and signing off contracts; Overseeing preparation of Blue Prints and Business Mapping Reports; Recruiting technical personnel; Taking part in preparation of technical/training manuals; Conducting training programs for the senior level participants. My core competency lies in communication at any level for complete end to end management of ERP/Software projects that includes myriad of managerial activities, Technical Documentation, Presentation, Recruitment, Training etc. I have done innumerable writing projects; apart from Software Documentation and Training Manuals I have mostly done Technical Writing and SEO jobs through various entities in the web. Please visit my personal blogs to know more: 1) http://amalabha.blogspot.com/ 2) http://amalabha.wordpress.com/

    Associated with: Data Consultancy & Training Services

    $20.00 /hr
    6,974 hours
    4.83
  5. Simon peter 'paolo' D.

    Simon peter 'paolo' D. Agency Contractor

    Content Moderator - Recruiter - Administrator

    United Arab Emirates - Last active: 22 hours ago - Tests: 18 - Portfolio: 10

    There is an old saying, “Jack of All Trades, Master of None, is Oftentimes better than a master of one…” From its full application, this quote justifies the diverse talents that I posses from all the jobs I have worked on, both online and offline. My professional career started as a Partner of a small restaurant in the Philippines wherein I was able to utilize my management & accounting skills. I learned how to handle people and manage budget in order to properly run the business and maintain profitability. When we decided to liquidate the business, I got an opportunity in the Call Center Industry where I started as an ordinary associate moving my way up to management position, here I learned all kinds of BPO processes from sales, lead generation, customer and technical support, appointment setting, and market surveys. Then my career path took a different turn when I went overseas and I worked in a Construction company as a Plant Supervisor. Here I learned many things, from Administration, to HR (timekeeping & payroll), IT functions, and Database Management. Then... I saw oDesk! And from this point, I maximized and applied all my inherited skills from my diverse work experiences, BUT, at the same time I kept enjoying my pursuit to excellence not relating to any material gain. All while finding the few things that I knew I am truly suited to dominate. And one of my Dominating Talents is on the field of Content Moderation. My objective to my employer/s is to provide Administrative and/or Business service that is relevant to my previous work experiences. To be as productive and as proactive as possible while learning new things from colleagues and the job itself. My Scope of Knowledge and Core Capabilities are: - I Excel in the field of Content and Forum Moderation - PROJECT MANAGEMENT & ADMINISTRATION: Recruitment (Initial and Final Screening), HR duties, Payroll and Timekeeping, KPI Evaluation, & Operations Management - BUSINESS SUPPORT SERVICE: Content Moderation, Web Content Management, Database Administration, Document Control, Web Research, Market Research, Designing and Presentations - BPO SERVICE: Appointment Setting, Lead Generation, Customer Service, Sales, Tech Support, & Surveys I am experienced and proficiently utilizing the following Software and System: - Windows 7, Vista, & XP - Microsoft Office Suite 2003 & 2007 (Word, Excel, PowerPoint, One Note, Access, Outlook) - MS Project 2003, 2007, & 2010 - Adobe InDesign - Adobe Photoshop - Nero Media Suites - Citrix ACCPAC & Summit AEC (Accounting & Payroll Software) - Aconex, Newforma, Autodesk Constructware (Document Management System) - Concerto Ensemble Pro CRM - Timepaq & Ramesys Solutions ETCi (Timekeeping & Accounting Software) My IT skills revolve around general troubleshooting and installation of computer software and hardware. Aside from these skills, I can easily adapt to any system that needs to be utilized to get the job done. These are my capabilities and services that I can offer and I am continuously educating myself and enhancing my knowledge on tools that would help me on diverse aspects. So hire me!..... And let’s get the ball rolling!

    Associated with: Play Design, The Moderators Elite!

    $11.11 /hr
    10,153 hours
    5.00
  6. Rahul N.

    Rahul N.

    6+yrs exp: NetSuite, Excel-VBA, Web Development, SEO, Mobile App Dev.

    India - Last active: 1 month ago - Portfolio: 2

    Hello, I am a business analyst with vivid experience in Website design and developement, Mobile application, NetSuite, Research Work, Wireframing, standalone and web based software and ERP systems. I will just love to prove my skills over and again on this platform of freelancing. Anticipating my first breakthrough on this platform sooner to prove my skills.

    $22.22 /hr
    0 hours
    0.00
  7. Pramod M.

    Program Manager / Sr Agile Project Manager / Scrum Master

    United States - Last active: 5 months ago - Tests: 1

    Technically savvy Project Management Professional (PMP), Agile Certified Practitioner (PMI-ACP), Stanford Certified Project Manager and Certified Scrum Master (CSM) with over 13 years of experience in project leadership. Strong focus on bridging gaps between technology and business units. Collaborative spirit to facilitate team-based environments that maximize productivity, efficiency, and loyalty at every level of the corporate structure. Problem solving skills which transform both corporate and client requirements into breakthrough technological solutions, exceeding all expectations in fulfilling immediate as well as long-term goals.

    $60.00 /hr
    0 hours
    0.00
  8. Yuriy Zaytsev

    Yuriy Zaytsev

    Data Entry | Customer service | Russian-English translation

    Russia - Last active: 22 hours ago - Tests: 8 - Portfolio: 1

    Hi, I'm interested in ongoing long term positions only; and I can perform smart, reliable, and diligent help in these fields: - bilingual RU-EN customer service; - Russian <-> English translation; - eCommerce data entry; - office data entry; - bilingual RU-EN Internet researching; - minor PhotoShop; - admin's support of different eCommerce projects. If you have found a matching point, don't hesitate to contact me. ----- russian, english, rus, eng, ru, en, ru/en, en/ru, rus/eng, eng/rus, trans, translator, translation, expert, wp, wordpress, joomla, magento, bitrix, ocr, data entry, pdf, office, pshop, photoshop, teamlead, team lead, seo, research, researching, search, customer service

    $7.78 /hr
    9,982 hours
    5.00
  9. Melanie Trinidad

    Melanie Trinidad

    Rockstar Virtual Assistant and All Around Admin Support

    Philippines - Last active: 22 hours ago - Tests: 4 - Portfolio: 4

    My objective as a freelancer is to provide quality and reliable service contributing to the success of individuals or professionals seeking Data Entry, MS Word, MS Excel, and Acrobat/PDF services. My skills are not limited. I am open to handle other related tasks. My eagerness to learn and develop further skills makes me a flexible and highly motivated contractor. All contracts with "No feedback given" resulted from contracts which oDesk ended due to inactivity or contract has been updated/renewed.

    $6.67 /hr
    4,594 hours
    4.92
  10. Glen Andrew

    Glen Andrew Agency Contractor

    Post-production Video Editor | Expert Camtasia Screencaster

    Philippines - Last active: 12/16/2014 - Tests: 4

    I'm the lead video editor in my own multimedia design company called SaaSy Multimedia Productions; where I specialize in company branded video series, screencasts, explainer videos, mobile app and game trailers, whiteboard animation, corporate videos, tutorial videos and e-learning modules. If you need assistance in the post-production stages of your multimedia content, I'm the guy for the job. We provide high-quality, HD BluRay resolution (1080p / 720p) videos packages including voiceovers, intro/outro logo animation, royalty-free background music, Powerpoint / Prezi presentation designs, storyboard, sound / video editing, pre- and post-production work. We also provide graphic designs for print media and corporate branding, and a professional writer on-board our multimedia design team. Please check out our portfolio channels at these links: YouTube: https://www.youtube.com/user/SLLearnProductions/channels Vimeo: http://vimeo.com/channels/saasyscreencasts

    Associated with: SaaSy Multimedia Productions

    $15.00 /hr
    1,562 hours
    5.00