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Hire a CRM consultant today to manage business relationships and organize customer service, marketing and sales data. CRM consultants can set up email systems, manage call centers and find custom CRM solutions for all your business needs.

Customer Relationship Management (CRM) is the art of using technology to simplify the management of customer connections and the data related to them. CRM solutions often use a combination of sales and marketing automation systems, inventory management systems and CRM databases to boost sales and improve customer service. On Upwork, the world’s largest online workplace, you’ll find CRM consultants who can manage customer relationships for businesses and professionals around the world.

Browse CRM job posts for project examples or post your job on Upwork for free!

CRM Job Cost Overview

Typical total cost of Upwork CRM projects based on completed and fixed-price jobs.

Upwork CRM Jobs Completed Quarterly

On average, 159 CRM projects are completed every quarter on Upwork.

159

Time to Complete Upwork CRM Jobs

Time needed to complete a CRM project on Upwork.

Average CRM Freelancer Feedback Score

CRM Upwork freelancers typically receive a client rating of 4.59.

4.59
Last updated: June 1, 2015
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  1. Yuriy Zaytsev

    Yuriy Zaytsev

    Data Entry | Customer service | Russian-English translation

    Russia - Last active: 4 hours ago - Tests: 8 - Portfolio: 1

    Hi, I'm interested in ongoing long term positions only; and I can perform smart, reliable, and diligent help in these fields: - bilingual RU-EN customer service; - Russian <-> English translation; - eCommerce data entry; - office data entry; - bilingual RU-EN Internet researching; - minor PhotoShop; - admin's support of different eCommerce projects. If you have found a matching point, don't hesitate to contact me. ----- russian, english, rus, eng, ru, en, ru/en, en/ru, rus/eng, eng/rus, trans, translator, translation, expert, wp, wordpress, joomla, magento, bitrix, ocr, data entry, pdf, office, pshop, photoshop, teamlead, team lead, seo, research, researching, search, customer service

    $7.78 /hr
    9,578 hours
    5.00
  2. Melanie Trinidad

    Melanie Trinidad

    Rockstar Virtual Assistant and All Around Admin Support

    Philippines - Last active: 1 day ago - Tests: 4 - Portfolio: 4

    My objective as a freelancer is to provide quality and reliable service contributing to the success of individuals or professionals seeking Data Entry, MS Word, MS Excel, and Acrobat/PDF services. My skills are not limited. I am open to handle other related tasks. My eagerness to learn and develop further skills makes me a flexible and highly motivated contractor. All contracts with "No feedback given" resulted from contracts which oDesk ended due to inactivity or contract has been updated/renewed.

    $6.67 /hr
    4,407 hours
    4.92
  3. Cherrie C.

    Cherrie C.

    Customer / Web Support, Administrative Work, Data Entry and Research

    Philippines - Last active: 5 days ago - Tests: 7 - Portfolio: 1

    With more than 2 years of working as an Online Contractor doing random and various projects, I have developed skills mentioned below: 1. CUSTOMER SUPPORT / ADMIN TASK (Telephone Handling-Customer Complaints, Email Handling, Email Marketing, Telesales, telemarketing, keeping track of trouble tickets, etc.) 2. DATA ENTRY ( Odesk, Elance) 3. ONLINE WEB RESEARCH 4. TRANSCRIBING 5. PROOFREADING 6. LINKEDIN Messaging 7. In-house CRM for Customers 8. Maintaining Gmail Account 9. Posting Craigslist Ads 10. Posting Business Articles Daily 11. Posting / Managing Online Calendar 12. Designing , Creating and Maintaining Static Website using Dreamweaver and Photoshop. 13. Designed/Created Mobile Website using mSmarty Mobile 14. Doing link exchanges 15. Making Fill-up Forms using AWeber

    $10.00 /hr
    45 hours
    4.97
  4. Hatim ED-DEHAJ

    Hatim ED-DEHAJ

    ~ Expertise (8yrs) : Design-related + Data-related ~

    Morocco - Last active: 2 days ago - Tests: 66 - Portfolio: 15

    HPoulo.wordpress.com/about/ (My Core Designing Samples) I'm an Experienced freelancer & a fast Learner.. Proven by the score on the tests i take (and update) and 100% 5* clients' feedback. Otherwise, i DON'T BLIND BID.. I do not apply to, or, accept a job invitation if it does not fit my Qualifications! I got hired elsewhere for the past few months and now i'm free again. Hence, i resumed my work on Upwork : " Not only for designing projects ..But, i am very happy to design...i just tempt to start an internet marketing project! ". * Why am i special ? :-: I usually try to propose a very competitive/affordable pricing & i strive to negotiate long-term or even life-time offers; :-: My #1 and key objective is being extremely Detail & Deadline Oriented, to provide a trustworthy work, with accurate/professional Results (that's what " service excellence is a duty " stands for...in my rules); :-: I am on time for my worldwide clients : " I affirm that i have NO ISSUE to work according to all Time Zones & I'm tracking all the world clocks with a specific program ". * What do i use ? :-: MS® Windows (7 Professional Edition 'x64' w/ SP1) :-: Adobe™'s Master Collection (CS6 Mid-Eastern Version 'x64' w/ Support of any Language Fonts) :-: MS® Office (10 Pro Plus) + Other decent programs for peculiar tasks + A Pen & some Papers '^^ → I'm still eager and I am able to do multiple stuff! (feel free ..Browse my Skills)

    $38.89 /hr
    224 hours
    5.00
  5. Martin Gierczak

    Martin Gierczak

    Microsoft Professional, Designer, Researcher, Writer, Web Builder

    Canada - Last active: 11/13/2013 - Tests: 20 - Portfolio: 20

    ╟₪ My main goal is to meet, exceed, WOW, and be the best within my fields of expertise. I can achieve this by being open minded, listening to what my employer needs, and be able to adapt by taking on extra learning as my own initiative to do better. ╟₪ I enjoy being busy, because being busy means I can learn, earn and further enhance my reputation. ╟₪ I am very skilled, efficient and innovative. ╟₪ I will never apply for anything that I do not think I cannot do. "I have found no greater satisfaction than achieving success through honest dealing and strict adherence to the view that, for you to gain, those you deal with should gain as well". - Alan Greenspan.

    $50.78 /hr
    0 hours
    5.00
  6. Irina Dudnik

    Irina Dudnik

    Practicing brand-manager, marketing manager

    Ukraine - Last active: 11/07/2012 - Tests: 2

    Hi everyone who wants to make his/her business more effective and profitable, who wants to raise sales and have more and more clients, who wants to raise the brand awareness, promotion, etc I'm practicing brand manager, marketing manager with master degree of Marketing management and good practice in different fields of Marketing. I am a specialist in: - Marketing analysis and strategy; - Marketing research(certified specialist by Ukrainian Marketing Association); - Pricing, competitors and markets research - Promotion in B2B and B2С (Advertising, BTL, PR, direct-marketing, trade-marketing, Internet-marketing, SMM) - CRM & creation of client's loyalty (creation the customer focus strategy, the loyalty programs, special offers, discount programs and partner's programs) - branding Now, I'm working as a brand-manager of the few world popular toys brands in the distribution department in one of the biggest concern in Ukraine. I will be really happy to make your business project more successful and profitable with doing the best marketing strategy and using the best instruments..and would like to earn money for sure. ) So, waiting for your offers. Let's do your business better)

    $33.33 /hr
    0 hours
    5.00
  7. Fredy Signer

    Fredy Signer

    Project Manager and Professional Services Delivery Consultant

    Israel - Last active: 3 months ago - Tests: 2

    Senior Project Manager with experience in managing design and delivery of large, complex Information Technology systems; successfully completed a variety of projects and assignments covering strategic and tactical IT consulting, systems integration, application development, ERP & CRM implementation and deployment. Customer relationship oriented, experienced program and projects manager, as well as people manager. Certified as Project Management Professional (PMP) by PMI, and as Senior Project Manager by IBM.

    $55.00 /hr
    2 hours
    5.00
  8. Monica Spaulding

    Monica Spaulding

    Social Media Marketing / IT Support/ IT Assurance and Security

    United States - Last active: 1 month ago - Tests: 4 - Portfolio: 6

    I am an IT Support Specialist with a certificate in IT Security and Assurance. I am skilled in end user PC and MAC support. In addition to my Master of IT, I have over 10 years’ experience in IT. I am proficient with multiple platforms and software/applications they support. Mac OS X 10.4-10.7; iOS – iPhones; iPads; Windows XP; Windows Vista; Windows 7,8. I have recently delved into the area of Social Media Marketing and Optimization. I currently work with small businesses that want a Social Media and Web presence.

    $11.11 /hr
    12 hours
    4.83
  9. Jane F.

    Jane F.

    Data Entry Expert , PA , VA / Amazon, Web Research, Lead Generation

    Philippines - Last active: 1 day ago - Tests: 10 - Portfolio: 12

    I am very dependable and pride of myself on quality output and meeting deadlines. I am also a highly proficient typist who keys an average of 50wpm without error. I am familiar with most office software including MS Word 2013, MS Excel 2013 and MS PowePoint 2013. I am expert on the following fields: - Lead Generation - Data Mining/Data Scraping - Web/Internet Research - Typing - GDocs - File Conversion(PDF,XLS,Word,Scanned images) - Customer Support

    $4.44 /hr
    2,564 hours
    4.60
  10. Amy McHugh

    Amy McHugh Agency Contractor

    Experienced VA / Administrative Support / DTP Professional

    United States - Last active: 4 months ago - Tests: 13 - Portfolio: 25

    I have a strong background in administrative and sales support, data entry, web research, Photoshop image editing, graphic design, web design using Weebly and desktop publishing. I have proficient various computer abilities. I am quite experienced with a variety of CRM databases. I am proficient in all Microsoft applications. I enjoy learning new techniques in those applications to improve the quality and speed of my work. I enjoy building a relationship with my clients as I look forward to working with them for a long time to come. Working in an administrative support role, it is very important to me to develop good relationships with clients that I support. I know that I have succeeded in this area as my clients are very comfortable speaking with me about their needs, and trust me to provide accurate and timely support. I want my clients to know they can depend on me to provide a great service to them and their clients. I have enhanced my customer service skills, over the years, and I have earned several awards in customer service. I take pride in my job and strive for excellence each and every day. I know what needs to be done and I complete it with precision without needing assistance. I believe in prioritizing and making checklists to ensure that all tasks are completed in a timely manner. I am a quick learner and very eager to succeed in my career. Details are very important to me and I make sure that nothing is overlooked. I have ensured accuracy by implementing a system of checking my work during and after a task is completed. I am very dependable. When I say that something will be done by a certain deadline, it is always completed on time. I have become very knowledgeable and computer savvy. I am quick to become familiar with new software. I consider myself trustworthy and driven. I am a dedicated worker that is eager to learn new things. I currently use Microsoft office 2007, Photoshop CS3, and Adobe Acrobat X.

    Associated with: Prairie Branch Administrative Services Agency

    $26.67 /hr
    3,239 hours
    5.00