Excellent in BPO Real Estate Data Entry, Customer Service,
Marketing Manager, Administrative Officer, and Area Supervisor, where my responsibilities include creating Marketing Plan, conducting Competitors Survey, update Corporate Partners List, make monthly Financial and Operations report, Monitor and Evaluate Employee Performance, Call Clients and Schedule Appointments and Handle Conflict and Negotiations.
My Leadership, Motivation, Perception and Decision Making, and Stress Management Skill are strongly hone over the 11 years of experience as Marketing Manager. Speaks and Writes English fluently and vividly. Also has great experience in correspondence, writing, updating database, consolidating information, formatting/layout of documents/presentations.
I’m an expert in Dealing with Difficult Customers, Resolving Situations Arising out of Bad Customer Service, Customer Needs. On my 11 years of experience I likewise become good at Analytical and Logical Ability, Computer Skills, Email Etiquette and Skills, Helpdesk Etiquette and Skills, Outbound Sales Skills, Sentence Structure, and Telephone Etiquette and Skills. As leader and head of the company and department I actually perfect my Conflict and Negotiations Skill, Perception and Decision Making Skill, Stress Management Skill, and Organizational Structure Skill. You may review the tests I excellently passed at my oDesk account and these are: English Vocabulary Test (U.S. Version) 4.25 Organizational Behavior 3.00 Telephone Etiquette Certification 4.00 Event Planning 3.60 Hospitality Terminology 4.50 UK English Basic Skills 3.50 Customer Service 4.00 Email Etiquette Certification 3.30 English To Tagalog (Filipino) Translation Skills 3.75
I have more than one year of experience in completing BPOs from Real Estate Agents. Success Rate of 99.8 %, I know very well to fill all type of BPOs on all the major websites like Emortgagelogic, Administrator Panel, Corelogic, Home Equitor, Protect, Secured Lending, LPS, BPO forms, Equi-trax, and many others. And likewise I have proficient knowledge with the Dayton and Cinci MLS systems and portals and need no training what so ever.
Would be of great asset to you company if you will consider my skill. And you can trust me that all information I know will properly be kept confidential.
I certainly believe that my skills would be ideal in your project. I will be available to chat by email and skype and would be glad to set up a convenient time to discuss the application I have for your company. I have an average of 35 hours per week for this position.
Randy D. Balag