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chat support Job Cost Overview

Typical total cost of Upwork chat support projects based on completed and fixed-price jobs.

Upwork chat support Jobs Completed Quarterly

On average, 132 chat support projects are completed every quarter on Upwork.


Time to Complete Upwork chat support Jobs

Time needed to complete a chat support project on Upwork.

Average chat support Freelancer Feedback Score

chat support Upwork freelancers typically receive a client rating of 4.57.

Last updated: October 1, 2015
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Nasif R.

Nasif R.

Graphic Designer

United Arab Emirates - Tests: 10 - Portfolio: 6

IT Executive with more than 5 Years Experience in Customer IT Support ,and Graphics Designing. worked in a challenging environment handling customers troubleshooting PCs,networks ,etc and my work involved hands on approach like Solving problem, giving solution for customer issues , Solving problem with network,PCs etc. 1 Self motivated, committed & result oriented. 2 Ability to determine priorities & achieve scheduled deadlines. 3 Hard working. Skills 1. Graphic Designing.(Flyer, Icon design, Banners, 3D Modeling,e-ads,etc( 2. Adobe Photoshop. 3. Adobe Premiere. 4. 3Ds Max 5. Technical Customer Support  6. Installing and Configuring Windows Server 2012 7. Operating Systems installation, updating and troubleshooting (Windows 7 / Vista / Xp /Windows Server 2012) 8. LAN Maintenance, monitoring & troubleshooting 9. CCTV Security Camera Configuration and Troubleshooting 10. Virtualization with V-Mware and Hyper-V 11. Active Directory Domain Services 12. User support and complaint handling on hardware and software issues 13. Assisting users in person, via phone and electronically 14. Diagnose and resolve technical hardware and software issues 15. Proven team player and independent worker  Proven ability to prioritise and work to deadlines 16. Dedicated to professional development and ongoing training Flexible, reliable and dedicated

100% Job Success
$10.00 /hr
942 hours

Daniel Mirabella

Daniel Mirabella


United States - Tests: 2

Hey there! My name is Daniel Mirabella, and I am extremely tech savvy, and am great when it comes to learning new applications. When it comes to the latest craze, I am always all over it! I'm extremely keen for detail, and research. I am always the go to person out of all my friends and family to help fix a technical issue too! On top of my tech experience, I also have 5 years of Photoshop, as well as Graphic Design skills. I was actually certified in Photoshop, as well as Web Design, around 4 years ago. When it comes to my educational experience, I am currently a Full Time College Student at Full Sail University, for Digital Cinematography, and am earning a Bachelors Degree in March of 2016. I have amazing skills in photography, and have an amazing Film background as well. At school, I am constantly creating and designing content for my classes; so I have a keen eye for design and creativity. And would love to put these skills on the workforce! I am currently working at a company called Arise, as a Chat Specialist from home. I have experience with working from home for almost two years. (Which gave me the independent and discipline skills needed when working remotely.) Customer Service, Sales, Technical Support, Social Media, Moderation and Design are my strong suite! I have about 2 and a half years of Customer Service skills, with technical support skills to boot. With everything I do, I am extremely passionate. I am a hard worker, and love learning new things. Due to doing college from home, I am also very flexible, and am available 24/7. And I'd be honored to join the team! Thank you for your time.

$10.00 /hr
3 hours

Archie M.

Archie M. Agency Contractor

Facebook Marketing Manager, Customer Service, Virtual Assistant, Email

Philippines - Tests: 6 - Portfolio: 26

Do not be afraid to pay for quality. In reality with most things, you sincerely do get what you pay for. SATISFACTION GUARANTEED! So why wait, click the green CONTACT button in the upper right to inquire about my affordable rates. My rates are always negotiable to tailor your needs. Get that JOB DONE and get that right FREELANCER(s) Let us talk TODAY. Agency I LOVE ISRAEL!

Groups: BoonEx,

Associated with: Contact Center Administrative Support Agency, Contact Center Writing and Translation, Contact Center Customer Service Agency, Mobile Apps Development, Contact Center Web Development, Contact Center Business Services Agency, Contact Center Networking & Information Systems, Contact Center Support Outsourcing ™ Agency Agency, Contact Center Sales & Marketing Agency, Contact Center Design & Multimedia Agency

100% Job Success
$3.33 /hr
13,034 hours

Leopoldo M.

Leopoldo M. Agency Contractor

Infusionsoft, Wordpress, and Membership Site Specialist

Philippines - Tests: 7

I am your side-kick serving since 2011 with a solid foundation in Infusionsoft and Internet Marketing. Mastered other auto-responders like Aweber, GetResponse, and MailChimp. I have built integrations with OptimizePress, LeadPages, Clickfunnels, GoToWebinar and Evergreen Business Systems. Created and integrated membership websites with CustmerHub, iMember360, Wishlist and OptimizeMember. Used other application such as Zapier, PlusThis, Asana, Slack, Teamwork, Skype, Google Apps, WhatsApp, and many others. Manages websites and servers. I am a real person and have a real feedback! In life, I experience many things: the good, the bad, and the ugly. It all makes me real and made me what I am today! No white washing. Just plain me! Thank you very much, to all my clients. You have made me strong! Thanks for your trust! I'm a FULL TIME CONTRACTOR ON UPWORK. I've been working at Upwork for more than 4 years now and continues to take good care of my buyers/employers and work for them with ease and efficiency without causing too much expense. Last Dec. 2012, I experienced a connectivity hic-cup which caused me and my clients many miscommunications and delays. But after I was able to add my third connectivity line, now I am able to insure smooth business transactions and deliverables. Rest assured that all your needs are taken cared off. Accuracy speed and delivery sets me apart from the vast crowd of online providers. I would like to develop a long term employment with my buyers. Now if you happen to look for a highly skilled infusionsoft integrator. You are looking at the one! May it be directly to your website or using an OptimizePress/LeadPages integration. Nevertheless a very skilled multimedia man. I am an EXPERT in high quality Audio Editing / Mastering, Audio clean up, editing Podcasts, video editing, video tutorial creation, Office and Administrative task, virtual assistant, Project management, system management, expert in Lean Enterprise, 5S, CMMI, and many other quality control measures. I provide my employers/buyers peace of mind. I accomplish different tasks with ease and high quality while keeping costs fairly reasonable. Whatever is your budget. You are welcome to invite me for an interview. I am virtually online 24 hours a day. You can always reach me through e-mail, skype, im, or here at Upwork. Here's my previous job experience: Over the last 14 years, I have developed a wide range of switch-mode power supplies from cellphone chargers, standard off the shelf PSU's (Power Supply Unit), to custom made designs as requested by costumers. Supervised and organized a team of engineers and a mentor. My core competency lies in complete end-to-end management and development of the design from inception, development, testing, quality, mass production, and even costumer support in the field. I also have some experience with intelligent power supply features such as temperature, fan, load, and communication controls using programmable IC's (Integrated Circuits). I have worked with both small and big companies, doing my best to help make each one more successful. My previous employers are: (I worked under R&D Telecom Division) (I worked under R&D Astec)

Associated with: Open Haven Agency

75% Job Success
$16.67 /hr
6,099 hours

Glen Andrew

Glen Andrew Agency Contractor

Post-production Video Editor | Expert Camtasia Screencaster

Philippines - Tests: 4

I'm the lead video editor in my own multimedia design company called SaaSy Multimedia Productions; where I specialize in company branded video series, screencasts, explainer videos, mobile app and game trailers, whiteboard animation, corporate videos, tutorial videos and e-learning modules. If you need assistance in the post-production stages of your multimedia content, I'm the guy for the job. We provide high-quality, HD BluRay resolution (1080p / 720p) videos packages including voiceovers, intro/outro logo animation, royalty-free background music, Powerpoint / Prezi presentation designs, storyboard, sound / video editing, pre- and post-production work. We also provide graphic designs for print media and corporate branding, and a professional writer on-board our multimedia design team. Please check out our portfolio channels at these links: YouTube: Vimeo:

Associated with: SaaSy Multimedia Productions

$15.00 /hr
1,562 hours

Gabriela P.

Gabriela P.

English-Spanish VA & PA/Admin Support/AR Specialist

Canada - Tests: 4

I am a 24 years old System Engineer with a great passion for Web designing and development, I have worked with tools such as Dreamweaver, Joomla, etc. I have skills in HTML5, CSS3, MySQL, etc. I also have expirience with data entry jobs. I am willing to get the job done in less time possible without sacrificing quality.

100% Job Success
$8.00 /hr
389 hours

Kino Cruz

Kino Cruz

Multimedia and Arts Enthusiast ,Motion Graphics, 3D Logo

Philippines - Tests: 4 - Portfolio: 8

For a first timer in freelance jobs. It gives motivation to an undergraduate freelancer like me to work professionally and to prove that I have the skills and knowledge to do my field of profession to help sustain my everyday living. Technically-oriented with almost 10 years in the industry of technology. Experienced in PC hardware Troubleshooting, Basic Networking, Data-entries with accuracy and speed of 35-45 wpm. I am enthusiast at Video, Logo and Audio Editing and Designing,I have my experiences in different video categories like weddings, debut, etc and even short films and clips. I am familiar with the softwares of Corel products like Videostudio Pro x8, Motionstudio for 3D Motion and some plugins like Prodad Products like Mercalli and Adorage, Bors FX and NewBlue Essentials.I can do subtitling, creative music videos with lyrics, customized animation and transitions and many more. I can do also your audio enhancement for free using Audacity, Acoustica Audio Mixer and Virtual Deejays for fast stingers and sound effects. Have a nice everyone! :) Skype: Kino Orlyver Cruz

$4.00 /hr
26 hours

Lhen Verzano

Lhen Verzano

Video Editor

Philippines - Tests: 1

I've been a video editor for 2 years now and I have experienced different kinds of editing and challenges. I am very fond of editing videos and I am looking forward to learn more. I do basic editing such as montage, powerpoint slides to video, Video Maker FX, syncing audio's to videos and I also have an experience uploading Youtube Creative Commons videos. I can say that one of my strengths is, I am a fast learner and I can easily adapt to changes. I am a hard worker, I research everything that I want to know, and I'm very strict about meeting my clients deadline and I make sure to do my best to meet all of my client's expectations.

86% Job Success
$8.89 /hr
315 hours

Vipul Pradhan

Vipul Pradhan Agency Contractor

Customer Support - Chat / Email / Ticket Support - Technical Support

India - Tests: 7 - Portfolio: 13

Excellent verbal & written English. Unique combination of skill-sets. Fast learner. Virtualization. VirtualBox. Mailserver setup. Translation (English, Marathi, Hindi & Gujarati). Basic WordPress setup; password recovery & MU setup. Basic Joomla setup & password recovery. Data entry. Video editor. Audio editor. Photo editor. Vector tracing. Map creation. Visualizer. Trainer. Documentation. I am also a Certified Angel Card Reader™. My skills: Troubleshooting of problems with computer hardware & networking: I am comfortable using Windows and Linux both as a desktop operating system as well as a troubleshooting tool. I can troubleshoot and resolve virus & spyware related problems; plus a lot of other issues that are related to hardware & software. Websites: I have experience setting up websites. Though, I have very limited skills as a developer, I have successfully setup a few websites for my clients. Instead of the developing side, I have a very good understanding of the website backend and the technicalities involved in setting up a website. Vector Graphics: I have been using Adobe Illustrator since quite some time now. I am learning to achieve expertise in it, so I often use the Internet to learn whenever I am stuck. Being a fast learner enables me to learn things fast as well as also add my own ideas. Reading Tarot and Oracle cards. Typing, Documentation & Translation: I have been an expert in Microsoft Word and also have worked with Adobe InDesign. I can do all tasks that you could do in Microsoft Word for a good formatting. InDesign has more options for flexibility when preparing documents such as portfolios, manuals, brochures, etc. I also do translation (English, Hindi, Gujarati). See my portfolio for examples. Photo Editing: I can do things like Removing background; Adding custom background; Make-up effects for faces; Color correction; Black&White to Color; and other relevant things. Video Editing: I have mostly edited wedding videos. Where I've used effects and tricks suitable for weddings. Some of the skills involved are Adding music; Retaining original sound; Enhancing original sound and making it suitable to listen; Add/create titles with effects using AfterEffects; Making slideshows from pictures and videos; Making Blurays and DVDs with customized menus; and many more.

Groups: Pro Customer Service

Associated with: Freee Up

100% Job Success
$15.00 /hr
4,504 hours