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Customer Relationship Management (CRM) is the art of using technology to simplify the management of customer connections and the data related to them. CRM solutions often use a combination of sales and marketing automation systems, inventory management systems and CRM databases to boost sales and improve customer service. On Upwork, the world’s largest online workplace, you’ll find CRM consultants who can manage customer relationships for businesses and professionals around the world.

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On average, 153 CRM projects are completed every quarter on Upwork.


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CRM Upwork freelancers typically receive a client rating of 4.61.

Last updated: October 1, 2015
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James Sta-Maria

James Sta-Maria

Salesforce CRM Administrator & Audio/Visual Production


Over 5 years+ Salesforce Administration and Business Process Experience working with various business implement and customize their CRM platform. Over 15 years audio visual production experience ranging from vocal recording, audio production/remixing, video editing and photography. I like to use creativity and logic to overcome problems. Think outside the box!

$44.44 /hr
0 hours

Glen Andrew

Glen Andrew Agency Contractor

Post-production Video Editor | Expert Camtasia Screencaster

Philippines - Tests: 4

I'm the lead video editor in my own multimedia design company called SaaSy Multimedia Productions; where I specialize in company branded video series, screencasts, explainer videos, mobile app and game trailers, whiteboard animation, corporate videos, tutorial videos and e-learning modules. If you need assistance in the post-production stages of your multimedia content, I'm the guy for the job. We provide high-quality, HD BluRay resolution (1080p / 720p) videos packages including voiceovers, intro/outro logo animation, royalty-free background music, Powerpoint / Prezi presentation designs, storyboard, sound / video editing, pre- and post-production work. We also provide graphic designs for print media and corporate branding, and a professional writer on-board our multimedia design team. Please check out our portfolio channels at these links: YouTube: Vimeo:

Associated with: SaaSy Multimedia Productions

$15.00 /hr
1,562 hours



[ Expertise (8yrs) : Design~Data related ] [FAST|RETURN]

Morocco - Tests: 85 - Portfolio: 18 (1 'STYLE' DEMO from Each Design Part) (A Polaroid Team's 5* Rating !) I use a high-end Nvidia GTX 760 ،'4GB Versionٌ, for every design-related project. I'm a Totally Experienced freelancer & a Fast Learner.. Proven by my special scoring on every single test i take (and Update) and 100% 5* clients' feedback. Otherwise, i NEVER do a BLIND BID.. I do not apply to (or, accept) a job if it does not -fully- fit my Qualifications! I benefit from opportunities i get elsewhere, but save, the mentioned time on Upwork : " Not trapped by designing projects only ..But, i am here to design too...i try out inlets to achieve a prosperous internet's marketing project! ". |► Why am i special ? :-: I usually try to be very competitive : Due to some INDIAN AMATEURS' low PRICING, i also strive to negotiate good long-term or even life-time offers; :-: My #1 and key objective : Is being extremely Detail & Deadline Oriented, in the meanwhile...and providing a trustworthy work, with Accurate/professional Results; (" service excellence is a duty " stands for that, my rules) :-: I am on time for my worldwide clients (and have already worked for clients from all continents and many famous and none famous countries) : I Affirm that i've NO ISSUE to work according to All Time Zones & i'm Tracking all the world's current clock (at one time!) with a specific program. |► What do i use ? .Xx. MS® Windows (7 Professional Edition 'x64' w/ Service Pack 1) .Xx. Adobe's Master Collection (CS6 Mid-East 'x64' w/ Support of any Language & Fonts) .Xx. Adobe's Acrobat 11 Pro (XI Pro) .Xx. MS® Office (10 Pro Plus) + Other decent programs for peculiar tasks + Over 5000 Licensed (and custom) Fonts + A Pen & some Papers '^^ ▼ I AM 'PERFECTLY' ABLE TO ▼ • Make you gain Audience, Advertise your Social Media engagement! • Create Social Media Accounts (incl. Graphic designs) and Manage them. • Create Logos -from scratch or Edit yours- : Glossy and Matt feel/Transparency when needed, Vector Graphics (Mascots/Characters/Text)...etc; For Web, Print and Mobile use. • Create Intros/Outros or Customize them (VideoHive's or any other complex kind) !! • Create pure Logo/Brandmark Animations/Reveals. • Create TV commercials, promos, slideshows and explainer videos. • Edit Videos & Photos (removing or changing the backgrounds 'Deep-etching' + green screens 'Chroma Key', cutting out objects/characters, retouching colors/sounds, doing and/or adding professional bottom/lower thirds, motion graphics & VFX compositions, raw cuts...etc.). • Write any kind of content professionally, using old and/or modern tools. → I'm still eager and I am able to do multiple stuff, at a young age! (feel free ..Browse my Skills) → I personally avow my Expertise/Proficiency at the Stated Skills! (check my TESTED marks)

93% Job Success
$30.00 /hr
228 hours

Evgeniy Tyumentcev

Evgeniy Tyumentcev Agency Contractor

Senior Architect

Russia - Tests: 7 - Portfolio: 10

I beleive that my strong points are Honesty, Creativeness and Responsibility. My #1 goal to meet your bussinees needs and requirements. Over the last 12 years, I've developed a wide range of different applications: from cross-platform desktop applications using C++/Qt or C#/Mono to a complex single page web-applications or servers (big-data, high load, low latency). On different projects I have previously worked as a Senior Developer, Software Architector or Project Manager. Please take a look at my portfolio. Best three results I proud of 1. I've developed a message-oriented parallel library on C# based on Actors Model. This library can be used to develop middleware applications. We have done some coomercial projects based on this library. On the one project it reduced webpage response time from 4,5 c to 400 mc! And also it reduced down to two orders bugs on production servers. This was because the library provide special architecture and mathematical decisions. The very simple version of this library you can see at This version I use in my seminars for students of computer science at Omsk State University. If you are interesting please don't hesistate to ask me about a full version. I'm ready to provide a full source code for free. 2. I prooved mathematically S.O.L.I.D. principles. This is a link to the video from a conference where I tell about it (but in Russian) or link to slides 3. During 15 years about 60 my students have received a Bachelor or a Master Degree in Computer Science at Omsk State University. Some of them are already working as Lead Developers, Project Managers in a number of It-companiies. Some of them I am even working together. I have a Masters in Mathematics from Omsk State University, in the Russia. Listed below are my experience and skills - С/С++, С#, Javascript, PHP; - ASP. Net MVC, Node.JS; - HTML5, CSS3; - Qt; - S.O.L.I.D. principles; - Design Patterns; - Multithreaded programming - Parallel programming using Actors Model; - net programming using tcp/ip, udp - message-oriented applications - cross-platform applications - unit-tesing - git-flow - Agile: SCRUM, Kanban, Lean. Thank you in advance for your time and consideration. I'm looking forward to work with you soon.

Associated with: HWdTech, LLC, DevSapiens

$60.00 /hr
9 hours

Jessica Tapia

Jessica Tapia

Graphic Designer & Media Strategist (digital, print, email, social)

United States

Hello, I am a college graduate looking to find my own work schedule. Through my experience at university I learned digital, email, and social media marketing. I was able to gain graphic design, web design, and print skills. I like organizing my projects and time efficiently and responding to emails and clients with urgency. I like doing reviews on music, food, tv-shows, and movies. I can keep up with blog entries. I'm experienced with video and audio editing and Adobe's creative suit.

$20.00 /hr
0 hours

Michael Bartlett

Michael Bartlett

SEO & Analytics Manager - PPC, Web Design, Digital Marketing

United States - Tests: 3

A data-driven digital marketer with a proven track record of consistently yielding results, increasing organic search traffic, conversion rate, & ROI. Immediately analyzes business needs, targeted demographics, and current online presence to develop a profitable digital strategy. I have over 6 years of experience in online marketing and have been recognized as THE expert in SEO, SEM, SMO, Analytics, and cutting-edge campaign development by previous employers.

$45.00 /hr
750 hours

Troy Kampe

Troy Kampe

Sales Consultant / Web Design

United States - Portfolio: 2

-20 years of documented sales success -Bringing an abundance of Positive energy and Sales expertise -Excellent verbal and written communication, strategic planning, creative problem solving, and innovative marketing -Skilled at targeting and influencing customers, managing relationships, individual and collaborative selling, and administrative responsibilities -Exceptionally adaptive and experienced to the complexity and demands of product launches, new co-promotion alliances and driving results in difficult markets -Sales/Territory Management, Peer Coaching, Field Sales Training, Product Launch Strategies, Sales Analytics -Understand process selling, and the importance of FOLLOW UP

$60.00 /hr
0 hours

Ivica Kocev

Ivica Kocev Agency Contractor


Macedonia - Tests: 4 - Portfolio: 1

I am a student who needs some amount of funds for realizing my ideas and projects. Below is the list of which platforms and tools i have experience. - COMPUTING: Programming & WEB programing, Image, Audio and Video processing, Animation & 3D modeling, MySQL, PostgreSQL, Microsoft Dynamics CRM 2012, Microsoft SharePoint 2010 - PROGRAMMING: Java, C\C++, .NET - C#, php, Android, Windows phone, Delphi, Erlang, JavaScript, jQuery, OpenLayers, CSS/CSS3, HTML5, Action Script 3, OpenGL, Octave and Matlab.

Associated with: TechForce

$5.56 /hr
0 hours

Mohamed Hamooda

Mohamed Hamooda

Mohamed Hamooda.

Egypt - Tests: 2

Dear Sir, I would like to introduce myself as an Innovative mentality, with a good knowledge of Documentation systems and logs, Reports fabrication and creation. In the position of Document Typing Controller, I am responsible for Generating, reviewing and revising operational procedures for all document types, dates, codes and its updated status in addition to supporting project development, needs and requirements for the site‘s different departments when requested to review.. I am interested to apply for your company since it provides a unique and specific syllabus, where I could significantly improve my professional career from all sides especially after proving my capabilities and to find out to a part time job beside my current one hoping that my qualifications would meet your expectations. Eventually, I wish to join your corporate due to its good reputation and its position in the market. Sincerely
Mohamed El-Hussien Hanafy

$22.22 /hr
0 hours