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Hire a CRM consultant today to manage business relationships and organize customer service, marketing and sales data. CRM consultants can set up email systems, manage call centers and find custom CRM solutions for all your business needs.

Customer Relationship Management (CRM) is the art of using technology to simplify the management of customer connections and the data related to them. CRM solutions often use a combination of sales and marketing automation systems, inventory management systems and CRM databases to boost sales and improve customer service. On Upwork, the world’s largest online workplace, you’ll find CRM consultants who can manage customer relationships for businesses and professionals around the world.

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CRM Job Cost Overview

Typical total cost of Upwork CRM projects based on completed and fixed-price jobs.

Upwork CRM Jobs Completed Quarterly

On average, 158 CRM projects are completed every quarter on Upwork.


Time to Complete Upwork CRM Jobs

Time needed to complete a CRM project on Upwork.

Average CRM Freelancer Feedback Score

CRM Upwork freelancers typically receive a client rating of 4.62.

Last updated: September 1, 2015
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  1. Ed R.

    Ed R. Agency Contractor

    Lean Business Consultant | Voice Overent (SAG)

    United States

    Freelance MBA with technical prowess. Green belt certification in Lean Sigma. Background in Business Analysis, Project Management, Technology, Software testing and Digital Media. Screen Actor's Guild member since 2003 trained to do voice over work, as well as a trained actor.

    Associated with: Ardana LLC

    $33.33 /hr
    0 hours
  2. Arissa ina C.

    Arissa ina C.

    Expert Technical/Customer Chat and Email Support

    Philippines - Tests: 8 - Portfolio: 1

    I've been working as a technical support representative in one of the biggest BPO here in the Philippines for more than 5 years now. I specialize on Internet and Cable TV support. I also have background on handling customer service support and is more than familiar about handling customers' concern and of course, SALES. I am also familiar with MS Windows and MAC OS support. I am taking up Electronics Engineering and I am familiar with subjects related to network structure and electronics too. I am also proficient on speaking and writing in English. I also worked as a part-time English tutor to Korean and Japanese students for more than 6 months. I am a very versatile person and easy to work with. I have no issues getting along with people and handling stress. I am trainable and I am willing to learn new things.

    $5.56 /hr
    5,296 hours
  3. Earl F.

    Earl F.

    Marketing Specialist

    Canada - Tests: 2 - Portfolio: 1

    I am a master of creating effective and entertaining presentations. You'll never get Death by powerpoint from me. Engage me if you're interested in having an excellent powerpoint or keynote presentation created to really wow your audience. I'm also a specialist in creating sales funnels. If your business is looking to find other ways to earn income from the same amount of work you're already doing, give me a shout. -=- Earl Flormata is a marketing swiss army knife. Capable of everything from managerial status to running the entire marketing gauntlet himself, Earl can move mountains in any marketing role. Everything from content marketing, authority site building, presentation design and creation, script writing, video creation, marketing and process automation, voiceover work or pitching from a stage to deliver your message - he’s a one man Marketing army. With more than 15 years of sales, marketing and technical experience to bring to the table, the ROI Earl brings is multifaceted. While freelancing, Earl oversees the corporate marketing direction and strategy for multiple companies, including sales, support, consulting, marketing, as well as JV alliances and channel sales. He focuses on strategy, leadership, innovation, creativity, technology and customers. Earl has sold over 50MM worth of products both online and off. Everything ranging from physical to digital and from many arenas such as Finance and Software. A programmer since the age of 5, he’s always had an interest in technology and has done high end support contract work for such agencies as NASA and the Pentagon. An educator and public speaker, Earl is a strong evangelist for anything that manages to hold and capture his attention.

    $33.33 /hr
    0 hours
  4. Crystal Harrison-Davis

    Crystal Harrison-Davis

    Experienced Customer Service Specialist

    United States - Tests: 2

    My cumulative experience consists of Human Resources, Customer Support and Marketing services. I am a fast learner, customer and detail oriented,person, driven to helping customers resolve issues. I am also a team player, goal oriented and hard working. I have strong office and interpersonal skills, and am a consummate problem solver.

    $27.78 /hr
    0 hours
  5. Tom Foulkrod

    Tom Foulkrod

    Business Solutions Consultant

    United States

    Highly accomplished business management professional with extensive experience leading sales/consultants/Subject Matter Experts (SME) teams across multiple industries to execute throughout the entire selling and project/implementation life cycle. Adept at directing and managing all aspects of new projects. Results-oriented team leader and excellent communicator. Proficient at designing time-saving methodologies and solutions to decrease inefficiency.

    $72.22 /hr
    0 hours
  6. Elisa P.

    Elisa P.

    Expert Business Development Consultant Sales

    United States

    With over 15 years of sales leadership experience, including National Sales, Director and VP level positions with an extensive international hospitality background and current services, consumer, industrial and spa product sales achievements. I have achieved highly successful year-over-year sales results. My national and global background includes on-site management in Europe, remote North America, and multiple other areas nationally; as well as fluency in French and a keen awareness of cultural protocols/practices. Through confident, results-focused integrity, I have met and exceeded sales goals for such high-profile brands, along with food technology companies based in Chicago and Silicon Valley. My responsibilities have included leading cross-functional teams, managing budgets of over $13 million, and overseeing large/high-profile account bases. I have taken on small business ventures, marketing, social media, crm set-up and building client bases. I love to be personable and work with businesses small to start-up to large. What sets me apart from others is my engaging personality, confident communication, and ability to make things happen. I love learning new directions and gaining perspective on all levels from customer to channels to products to defining marketing. Whether it be through my personal motivation or establishing trust with clients, I generate results because I know how to work effectively from all types of backgrounds and situations. I am certain my knowledge, skill sets, and dedication to company goals will transfer effectively in each new environment. In my past, I offered strong skills in the following areas: 1 Achieving double-digit sales increases, exceptionally high client satisfaction, and market share gains on a consistent basis. 2 Establishing and maintaining market prominence for hospitality properties, including 5 Star Diamond Resorts, 2 restaurant technology delivery solutions and all inside sales product sales;. 3 Building and maintaining exceptional levels of mutual respect/trust with employees and clients. 4 Fostering lucrative partnerships ‘My destination is no longer a place, but a new way of seeing.’ - Marcel Proust.

    $40.00 /hr
    0 hours
  7. Horacio L Mille

    Horacio L Mille

    Marketer, Strategist, Brand Builder.

    Mexico - Tests: 11

    Entrepreneur, Marketer, geek, tech lover with past experience in IT (infrastructure, projects, implementations), contracts, interactive marketing and business strategy. Commercial B2B marketing strategy, interactive marketing, internet and marketing communications. Premium communicator in English, French and Spanish. Expertise and interest in public address, presentations and talks. Main interest into marketing, commercial strategy and business development, interactive and online marketing strategies, consumer behavior, internet marketing tools and technologies. Interested in creativity, innovation, early-stage startups, business plans and developments as well as PR, commercial operations & strategies. Specialties: Public address, negotiation, liaison, branding, business development, benchmarking, IT management, Information processes requirements, presentations, technical services requirements definition, PR, SEO, Information synthesis, web platforms definition, direct & ubiquitous MKT, interactive marketing strategies and marketing communications. Outgoing • friendly • curious • easy going • secure.

    $66.67 /hr
    0 hours
  8. Andres Mauricio

    Andres Mauricio

    eficiencia y calidad

    Colombia - Tests: 1 - Portfolio: 1

    Presento mi perfil profesional, destacando lo más significativo de mi experiencia y formación académica. Tengo una visión global de empresa, con habilidades para la gestión de proyectos en un marco de trabajo nacional-internacional, la negociación y el control de gestión. Me siento satisfecho de saber compensar la falta de recursos económicos con iniciativa, adaptación, polivalencia, creatividad y enfoque al logro, aportando calidad en el trabajo y profesionalismo. Estaría encantado de ampliar más información, detallando las aportaciones que puedo ofrecer en el área de Marketing y servicio al cliente. Todo esto lo hago proactivo con la investigación de mercados, sistemas de gestión de calidad, negocios y Comunicación. (Offline-Online). Si te interesa mi perfil profesional, hablemos.

    $7.00 /hr
    0 hours
  9. Marquise Price

    Marquise Price Agency Contractor


    United States - Tests: 1 - Portfolio: 1

    Seeking a career position where my excelled skills in global business acumen, marketing, and sales will support the mission, vision, and goals of the organization. I have the skills and experience to be successful at your organization. My experiences and competencies include more than 10 years as a Community Liaison, Sales Top Performer, Recruiter, and Senior Admissions Representative. In my career, I consistently strive to perform my best. My abilities have been proven as I have lead many successful projects and completed tasks on time and under budget. I want to bring this level of knowledge and insight gained through various work and life experiences to your agency.

    Associated with: QPrice Industries LLC Agency

    $16.67 /hr
    0 hours