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Hire a CRM consultant today to manage business relationships and organize customer service, marketing and sales data. CRM consultants can set up email systems, manage call centers and find custom CRM solutions for all your business needs.

Customer Relationship Management (CRM) is the art of using technology to simplify the management of customer connections and the data related to them. CRM solutions often use a combination of sales and marketing automation systems, inventory management systems and CRM databases to boost sales and improve customer service. On Upwork, the world’s largest online workplace, you’ll find CRM consultants who can manage customer relationships for businesses and professionals around the world.

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CRM Job Cost Overview

Typical total cost of Upwork CRM projects based on completed and fixed-price jobs.

Upwork CRM Jobs Completed Quarterly

On average, 161 CRM projects are completed every quarter on Upwork.

161

Time to Complete Upwork CRM Jobs

Time needed to complete a CRM project on Upwork.

Average CRM Freelancer Feedback Score

CRM Upwork freelancers typically receive a client rating of 4.63.

4.63
Last updated: May 1, 2015
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  1. Monica Spaulding

    Monica Spaulding

    Social Media Marketing / IT Support/ IT Assurance and Security

    United States - Last active: 5 days ago - Tests: 4

    I am an IT Support Specialist with a certificate in IT Security and Assurance. I am skilled in end user PC and MAC support. In addition to my Master of IT, I have over 10 years’ experience in IT. I am proficient with multiple platforms and software/applications they support. Mac OS X 10.4-10.7; iOS – iPhones; iPads; Windows XP; Windows Vista; Windows 7,8. I have recently delved into the area of Social Media Marketing and Optimization. I currently work with small businesses that want a Social Media and Web presence.

    $11.11 /hr
    12 hours
    5.00
  2. Glen Andrew

    Glen Andrew Agency Contractor

    Post-production Video Editor | Expert Camtasia Screencaster

    Philippines - Last active: 12/16/2014 - Tests: 4

    I'm the lead video editor in my own multimedia design company called SaaSy Multimedia Productions; where I specialize in company branded video series, screencasts, explainer videos, mobile app and game trailers, whiteboard animation, corporate videos, tutorial videos and e-learning modules. If you need assistance in the post-production stages of your multimedia content, I'm the guy for the job. We provide high-quality, HD BluRay resolution (1080p / 720p) videos packages including voiceovers, intro/outro logo animation, royalty-free background music, Powerpoint / Prezi presentation designs, storyboard, sound / video editing, pre- and post-production work. We also provide graphic designs for print media and corporate branding, and a professional writer on-board our multimedia design team. Please check out our portfolio channels at these links: YouTube: https://www.youtube.com/user/SLLearnProductions/channels Vimeo: http://vimeo.com/channels/saasyscreencasts

    Associated with: SaaSy Multimedia Productions

    $15.00 /hr
    1,562 hours
    5.00
  3. Marie kris joy l O.

    Marie kris joy l O.

    Voice over and sales

    Philippines - Last active: 8 days ago - Tests: 8 - Portfolio: 2

    From BPO experience for more than 5 years. Does Sales inbound chat for a telecommunication company that uses special multiple CRMs to assist customers through chat. I have also been an SME who helps out new hires to be familiar with the process so that they will be able to reach the company target. Coaching new hires was also part of the tasks delegated to an SME where we handle a small cluster to assist and keep a good score moving per cluster. I was also part of the scheduling team where we handle agents schedule and talk to clients to check how do we go about any tool upgrade and until when will it be down. then we cascade the information to all TLs who are handling agents that uses affected tools. Generation of Avaya logins are also being cascaded to the new hires. Also had over 2 year experience as a trainer for ecommerce sales chat. Where it is necessary for us to update the curriculum depending on the needs of the operations team. Refresher courses/information updates will also be cascaded to the agents to apply the right and new information and be able to assist customers. The most crucial part is that we train newly hires and be familiar with the tools, process and chat flow to be able to assist customer in a limited time. Daily reports are also sent to the managers to see the daily progress of the class and also to make sure that the agenda is working, if not, then additional steps are necessarily done to deep dive on the problem and make a great solution out of it. Meet up with the recruitment department and operations team to calibrate on the targets and be able to have one goal achieved before agent graduates and be sent on the floor.

    $11.11 /hr
    3 hours
    4.91
  4. Bemalyn Palabon-Sabuero

    Bemalyn Palabon-Sabuero Agency Contractor

    Fast,Versatile,Experienced-VirtualAssistant,WebSavy-DataEntryExpert

    Philippines - Last active: 1 day ago - Tests: 4 - Portfolio: 7

    I am a fast, versatile, web savvy and 5 years experienced virtual assistant and administrative support. I am fully equipped with skills and experiences to provide an A+ services to my clients. I have strong background and very proficient in the following fields of skills: * Data Entry * Data Processing * Web Research * Contact Management * Social Media (Facebook, Linkedin, Twitter, Instagram, Pinterest, Youtube, etc.) * Image scraping, editing, and uploading * Keyword Research * Email campaign * Email response handling and chat support * Customer service and technical support representative * Customer profile and contact management * Microsoft Outlook, Excel and MS Word * Real Property Listings: Kigo, Home Lettings, Homeaway * CRM (Zoho, SugarCRM, Salesforce) * Google Docs, Google Drive, and Dropbox * Web QA * Internet Search Engine * Wordpress content management I value every task being assigned & giving a very satisfactory work is my pleasure. I am considered detail-oriented, honest, sincere, trustworthy, motivated and had a speedy learning of assigned new tasks.

    Associated with: iVirtual Agency, iBemz Research Specialist, CLICK

    $8.00 /hr
    4,963 hours
    4.83
  5. Denise Quinn

    Denise Quinn

    Executive Assistant

    United States - Last active: 03/06/2014 - Tests: 4

    I am a seasoned administrative professional who prides herself on developing and maintaining professional relationships. I am well versed in the following areas: *Sales and order management process from inception to delivery. *Complex travel and calendar management. *Customer service *Executive level administration. *Voice Talent I have been an integral member of several successful teams.

    $27.78 /hr
    0 hours
    5.00
  6. Brandilee Slocombe

    Brandilee Slocombe

    BUSINESS/ADMIN./CUSTOMER SERV. PROFESSIONAL-JILL OF ALL TRADES!

    Canada - Last active: 01/11/2013 - Tests: 20

    Over the course of the past 10 yrs, I've had the opportunity to work in positions that required me to perform a wide variety of different jobs & skillsets. While I consider myself a "Jill of All Trades", my specialties lie, for the most part, within the areas of bookkeeping, customer service, data entry, credit granting/personal banking & all areas of office administrative duties. In addition to these, I am a licensed professional figure skating coach & enjoy teaching skating lessons regularly to both children & adults. I have superior customer service skills & very fast & accurate data entry skills. I'm a creative individual who likes to "mix it up" regularly as I love variety, learning & a challenge. I consistently received recognition from service partners for providing superior customer care, on a regular basis, in previous positions I've held, as well as consistently meeting, & exceeding, all sales targets, each & every quarter. I am looking forward to working for a variety of employers & taking on new challenges with the jobs I perform for them.

    $7.78 /hr
    886 hours
    4.11
  7. Peter K.

    Peter K.

    Virtual/Personal Assistant

    Kenya - Last active: 24 days ago - Tests: 7 - Portfolio: 1

    Loyalty is a two-way street, If I'm asking for it from you, then you're getting it from me. With my experience I have learned to work with various tools,software and environment that guarantee me to help you effectively and efficiently. My credentials speak of whom I have worked for, My profile portrays my success and My application is a step towards the success of your project. I am the guy you are looking for.

    $5.00 /hr
    24 hours
    5.00
  8. Keren happuch R.

    Keren happuch R. Agency Contractor

    Web Development & Design, SEM, SEO, SMM, Multimedia Design & Marketing

    Philippines - Last active: 2 months ago - Tests: 8 - Portfolio: 10

    Adobe Illustrator, Fireworks Adobe Premiere Adobe DreamWeaver Adobe Photoshop WordPress, Joomla, Drupal HTML, PHP, CSS SERP Analytics SEO, SMM You have a brilliant idea and you want to take that idea to the World Wide Web for everyone to see - but don't have any idea where to start, or don't have the time to work on this task yourself (that's understandable - you're better off focusing on the core factors of that brilliant idea of yours than doing a task that you can give out to someone you can rely on). You got a web developer. (And I don't mean just installing WordPress - I mean DreamWeaver CS6, FTP, Hosting, DNS...) So you got all that set-up, but need to customize (of course) logos, icons and any other visual designs on your brand-new website - You got a graphic designer. And I'm talking about Adobe Photoshop CS 6, plus efficient turnaround time through a vast collection of designs from years of learning experience and helpful resources. Then... You have a website that needs content, not just some words jammed together for the sake of 'content' or some Lorem Ipsum. It needs content that will relate to what you want your prospect clients to like. Something that will make them click "read more" or scroll down looking for more. You got who you're looking for. Now your brilliant idea made it through the world wide web - but it doesn't end there. You gotta do something to get it noticed. Six months ago, there were 634 million websites already (and this data came from a trusted website). This is something that should have been considered from the beginning of that brilliant idea of yours. When we aim for something, we have to do the best possible analysis first. Calculate the pros and cons, then decide if it is worth the risk. It's simple. Effective Efficiency. Here are some tidbits from the past: Worked with Search Engine Optimization company with great, goal-focused services and good client relations with clients ranging from art websites, news and current events, and many other services. My focus on time, priorities and deadlines are molded by the tough BPO industry for almost 3 years and accustomed to handling several departments in one; Billing, Pre-sales, Sales, Troubleshooting and full-support scope of a US leading networking products and Internet Service Providers.

    Groups: Bluehost Developers and Designers, LoginRadius

    Associated with: One Excelsia Agency

    $8.89 /hr
    1,296 hours
    4.78