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Customer service Job Cost Overview

Typical total cost of Upwork Customer service projects based on completed and fixed-price jobs.

Upwork Customer service Jobs Completed Quarterly

On average, 1,322 Customer service projects are completed every quarter on Upwork.

1,322

Time to Complete Upwork Customer service Jobs

Time needed to complete a Customer service project on Upwork.

Average Customer service Freelancer Feedback Score

Customer service Upwork freelancers typically receive a client rating of 4.69.

4.69
Last updated: September 1, 2015
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  1. Marika Clementi

    Marika Clementi

    Creative writing, translations, voice over

    Italy - Portfolio: 2

    I'm a native italian speaker graduated in foreign languages. I have a really good knowledge of English (both written and spoken) and Spanish. I also have a basic knowledge of German. I really enjoy using computer and I'm looking forward to finding an On-line Job. I also have more than six years of esperience as administrative secretary. I have experience in singing and voice over. In my spare time I do voluntary work for a religious association and I have many hobbies, such as: writing (novel, poetry ad fictions), singing, reading (books as well as comics and mangas), visiting art cities or art expositions, watching movies and TV series (better if in original language), cooking, translating and more.

    $7.00 /hr
    1 hours
    4.83
  2. Carolyn Lawrence

    Carolyn Lawrence

    10 yrs experience helping professionals succeed.

    Canada - Portfolio: 11

    Background in online customer support, training operations, administration, and support site development. An exceptional organizer who is motivated to achieve goals on time and with the best results. A professional who thrives when managing multiple incentives.

    $15.00 /hr
    81 hours
    4.99
  3. Anissia L.

    Anissia L.

    Experienced Admin

    United States - Tests: 2

    I have over 15 years of customer service, data entry skills. I am detail oriented, a quick learner and can adapt to change. I'm a mature, responsible worker and have excellent time management skills to get projects done on time and accurately. I have worked in the banking, credit card, telecommuncations and healthcare industries.

    $7.00 /hr
    22 hours
    4.20
  4. Philip peter R.

    Philip peter R.

    Customer Support, Email Handling, Zendesk Suppport

    Philippines - Tests: 10 - Portfolio: 1

    I have been a Customer and Technical Support Rep for almost 8 years now, I have worked as a Technical and Email Support for an Australian Company, an Email Inquiry Specialist for a bicycle company based in Australia and as a Zendesk Email Support for a US based company. I have also been a Radio Announcer, Production Director for 12 years, and I also do voice over projects before I became a customer support. I may not be the best Customer Support just like what others claim about them, but I can follow instructions perfectly, work on the job efficiently, and can speak and write English correctly.

    Groups: Pro Customer Service

    $7.78 /hr
    7,647 hours
    4.51
  5. Brianna L.

    Brianna L.

    Policy and Communications Professional

    United States - Tests: 1

    As an avid reader, ambitious writer, and award-winning public speaker, I further honed my communications skills at an Ivy League school by reporting for the student paper and teaching writing workshops for fellow classmates. Through hard work and academic achievement, I earned several merit-based scholarships and received a prestigious award from the history department before graduating near the top of my class. Now, as a policy analyst with background in public communication, I have applied my skills to writing speeches, policy proposals, legislative briefs, white papers, newsletters, and press releases. In my spare time, I enjoy writing fiction and literary analysis as well as coaching students in public speaking and debate.

    $15.00 /hr
    0 hours
    5.00
  6. Nadine L

    Nadine L

    Transcriber, 110wpm, film/photo editor, tutor, writer

    United Kingdom

    Education: BSc Psychology (2:1) MA Philosophy of Biological & Cognitive Sciences (ongoing). I have experience in a wide range of jobs and projects including event organising, tutoring, film and photo editing, personal assistant for several start-up businesses and website design. If there are a range of jobs you need doing chances are I can help with all. Fluent in English including spelling and grammatical differences for UK and US English. Some French, German and Arabic. General: Speed typing (110 WPM), proofreading, grammar-checking, essay & article writing, general admin and computer work including but not limited to Powerpoint, Excel, SPSS, Photoshop CS5, iMovie, Final Cut Pro. Photo and video editing. Tutoring: up to (I)GCSE level in all subjects (not including 2nd language) A-level and Undergrad in Philosophy and Psychology, including Statistics & Research Methods and SPSS.

    $20.00 /hr
    2 hours
    5.00
  7. Stephen B.

    Stephen B.

    Write it out with me!

    United States - Portfolio: 4

    I have a BA in English, and I have written four novels, adapted scripts, edited the novels of colleagues, and done several ghostwriting projects. If you're writing fiction, I welcome the challenge. If you're not writing fiction, have no fear! Those skills are transferable. Let's talk, why not?

    $25.00 /hr
    0 hours
    5.00
  8. Kim H.

    Kim H.

    Voice Talent and Broadly Skilled Virtual Assistant -

    United States - Tests: 16 - Portfolio: 8

    Professional voice talent with vocal range from 2-30 years old. Narrate Audiobooks, ACX Production, Voice Acting, Voicemail Messages, Documentaries, E-learning. All of my voice work has received 5 stars from oDesk clients! ++Rate/hr varies for voice work.++ With over 17 years of admin. experience and 1700+ oDesk/Upwork hours, I have gained and become efficient at many skills to be the ideal virtual assistant. I am super fast at data entry for both alpha and 10-key. I also can do live chat, transcription, data mining, web research, website maintenance, SEO, photo manipulation, database management, and more. My background includes mostly sales and marketing support, which almost all of it was done online and by phone in a B&M office. I'm a quick learner and self-taught all software that I use, including Dreamweaver CS6 (html, css, java, Ajax and Spry), MS Office Word, Excel, OneNote, PowerPoint, Outlook, Adobe Bridge, Audacity, Adobe Soundbooth, Jasc Paintshop Pro, and others. I look forward to hearing about your next project. I respond quickly to requests.

    $10.00 /hr
    1,726 hours
    4.84
  9. Tim Macfarlane

    Tim Macfarlane

    Multi-talented Voice Actor

    Canada - Tests: 6 - Portfolio: 4

    I am a talented voice actor who is capable of providing both professional, articulate voice-over work for the corporate world, as well as a great variety of character/celebrity voices suitable for games, cartoons, and so forth. You can view my profile on voices.com and listen to my multiple demos here: https://www.voices.com/people/tmacfarlane#demos I have served in a great variety of customer-service roles which have allowed me to develop excellent communication and clarity in dealing with clients, as well as the computer/technological skills needed for providing completed work in a timely fashion.

    $30.00 /hr
    42 hours
    4.98
  10. Donnisha S.

    Donnisha S.

    Customer Service,Chat support,Sales Rep.,Writer

    United States - Tests: 5

    I want to work where i don't feel limited in my skills since for 5 yrs i worked in retail,customer service,and sales.I enjoy working for a business that is motivating and that are their own boss.I a joy in writing articles for a website about babies,fashion,and health. I like to deliver exceptional customer care to individuals that trusts the commitment and values of a company, while having an opportunity for growth in the job field. Skills in: MS Word, Excel, Power Point,Article/Blog Writing ,Internet, Email, Sales, Customer Service, Retail, and Chat

    $9.00 /hr
    14 hours
    5.00