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chat support Job Cost Overview

Typical total cost of Upwork chat support projects based on completed and fixed-price jobs.

Upwork chat support Jobs Completed Quarterly

On average, 141 chat support projects are completed every quarter on Upwork.

141

Time to Complete Upwork chat support Jobs

Time needed to complete a chat support project on Upwork.

Average chat support Freelancer Feedback Score

chat support Upwork freelancers typically receive a client rating of 4.54.

4.54
Last updated: August 1, 2015
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  1. Saranya Elanchezhian

    Saranya Elanchezhian

    Expert in dataentry/Article writing/wordpress/HTML/Proofreading

    India - Last active: 10 days ago - Tests: 4 - Portfolio: 6

    I'm a communicator, and the sincerity that emanates from what I say can be heard and felt. I have had extensive experience in dealing with customers and clients in various fields like retail, customer service, training, quality assurance, account management, and business development. English communication skills is my forte and I believe this is my ticket to accomplish tasks asked of me. Writing and speaking are both interests and talents. All the above, plus my good work ethic, will certainly appeal to people who would want detail and timeliness in the work they want done. i am an exceedingly hard-working and dedicated human being. Apart from this I am also versatile and love to handle new challenges that life throws at me. I have been a virtual assistant for five years already, and wit great success, which shows my dedication.

    $3.33 /hr
    91 hours
    5.00
  2. Raila Zapanta

    Raila Zapanta

    Virtual Assistant, Customer Service, Email, Phone support

    Philippines - Last active: 1 month ago - Tests: 2

    I have been in the BPO Industry for 5 years.Customer service field for 2years working for an internet service provider, Chat support for a cable provider as well. And collections specialist for GE 3 years and 6months. While I was working as a customer service representative, I was also doing email support answering customer's questions and bill inquiries. I would like to express my interest in a position on your post. I am confident that you values and objectives would highly complement my own strengths and enthusiasm. My educational background combined with my job experiences, has been good preparation for this job.I look forward to exchanging ideas with you and positive contributions I would offer. Seek to work in an environment that will challenge me further; while allowing me to contribute to the continued growth and success of the organization. Obtain a position that will provide me the ability to apply my sales and work experience to a growing industry. Look forward to working with a company that promotes quality products and services; and provides me with the opportunity to meet and exceed assigned sales goals.

    $10.00 /hr
    1,896 hours
    5.00
  3. Teri Robinson-Crowe

    Teri Robinson-Crowe

    Ready to Work for you..

    United States - Last active: 11 days ago - Tests: 9

    I have worked in the IT industry for over 15 years. I am a Certified Computer and Network technician. I pride myself in working hard, and precise to get whatever task completed in a quick, and professional manner. I have worked in customer service, sales, technical support, and many other fields for over 10 years. Whatever you need, I will get it done efficiently and accurately. I always push to learn everyday. There is always something new to learn!

    $10.00 /hr
    8 hours
    5.00
  4. Helen rose O.

    Helen rose O. Agency Contractor

    Singer, Lead Generator, Customer Service Rep, Chat Operator, Researher

    Philippines - Last active: 18 hours ago - Tests: 2

    Singer, Voice Over Artist, Customer Service Representative, Live Chat Operator, Lead Generator, Quality Analyst, Researcher, Appointment Setter, Email Handler and Data Miner seeking for a Job where I can expand and develop my skills into a higher level and become an expert and deliver quality work and good/professional relationship with clients.

    Associated with: VWP Manpower Agency, We Call For Leads

    $3.33 /hr
    4,625 hours
    4.26
  5. Roberto V.

    Roberto V.

    A Phone Personality, Customer Service Expert, Sales and Tech Savvy

    Philippines - Last active: 5 months ago - Tests: 4

    I had a great privilege to work with Sears Holdings Corporation as one of their customer service representatives for three years. I have gained expertise in answering customers’ queries, providing resolutions to different concerns, managing complaints, and even saving orders from cancellation while working within the company’s policies and standard procedures. I also took advantage of offering and selling Sears’s home improvement services in which I earned extra money and at the same time had the opportunity to add more value to our customers’ homes. Eventually Sears provided me with substantial trainings that equipped me for a higher level of support. I became a technical support representative and resolved customers of their technical product issues. Other Work Experiences; - Technical Support Representative of Talktalk Telecom (UK) - Encoder at a factory-warehouse in the Philippines (Client; Katherine’s Collections OH) - Life Insurance Broker (Licensed) For Philippine Life Financial Assurance Corp. - Teacher(Bachelor of Science in Education major in Business Technology) - Online Language Teacher

    $5.00 /hr
    13 hours
    5.00
  6. Katrina Acosta

    Katrina Acosta

    Excellent Customer Service Specialist/ Executive Assistant

    Philippines - Last active: 3 months ago - Tests: 3

    I've been a customer support representative for more than 3 years. I handled inbound, outbound, email and chat support providing billing and services information, prices and also handled sales. We also process data entry; we get customers information and enter it on our system tools. I've been with the dispute department and risk management team. I covered escalation and help our support to monitor calls for quality assurance. I've been in a Coach track Trainee and handled 17 agents drive them in providing excellent customer service. I have experience in the following line of business: loss management, special services, support Tier 1, support Tier 2, email support, activation team, lost and stolen department I can do Order Processing, Web Research,Lead Verification, Customer Support (billing, outbound, Ticket and Chat). I currently work as an Executive assistant of Vero7. I do general task like research, calls, plotting and setting reminders for task and appointments, email and chat support , customer follow up ) admin work like filtering tickets and assigning to tech, I also set up Email accounts ( hosting service ) for clients. I also manage Odesk, Podio (make sure all in progress task is done by the assign technician). I also track and manage back ups like Acronis, Check Freshbooks if invoice are being paid, make sure Clients are being charge on the service that they have by creating a report on how many emails they got,backup they consume, how many device are backed up then make sure It is included on the client invoice.I also set up recurring bill for clients, do service estimate for leads. I also operate incoming phone calls and make sure to attend the clients need. I also call clients for follow up in regards with job done. I also manage billing issues etc. with our partners like incorrect bill, update billing info, opening ticket for inquiries. I also update the company owner about important information and task done.

    $4.50 /hr
    0 hours
    5.00
  7. Kristin J.

    Kristin J.

    Voice Actress, Artist, Blogger, Graphic Designer, Customer Service Rep

    United States - Last active: 6 days ago - Tests: 2 - Portfolio: 4

    I have many talents and skills. Drawing, Photoshop (photo editing, digital coloring skills, design), Illustrator, Type at 100WMP. Many years of customer service phone work both inbound and outbound. At home and in center. Voice Actress, Free re-records until client 100% satisfied. Take direction very well.

    $22.22 /hr
    6 hours
    4.35
  8. Hayzel Ricalde

    Hayzel Ricalde

    Quickbooks Senior Technical Specialist

    Philippines - Last active: 3 days ago - Tests: 3

    I was a Senior Technical Specialist for Quickbooks accounting software. For this position, I am in charge of the implementation and after sales support of our clients. I conduct end user training to give an in depth knowledge to our customers about the software.. I also give inputs on the work around of the process that a certain industry type will follow that makes the training customized depending on the needs of client. During implementation, I supervise each end user on the transaction that they will be responsible of. After that I show them reports and forms they need for documentation. I also use Crystal Reports Writer for complex reports and forms. Add on softwares that I also have handled are Transaction Pro Importer and Exporter, Fishbowl and Quickbooks Advanced Inventory. Right now I am continually mastering and learning Microsoft Navision 2013 R2 Implementation. I also had 1 year customer service experience ( US Account).

    $3.50 /hr
    24 hours
    0.00
  9. Asim Riaz

    Asim Riaz

    Freelance Telemarketer , Technical Support , Customer Services

    Pakistan - Last active: 4 days ago - Tests: 4 - Portfolio: 5

    Mostly I have been working for Business to Business telemarketing campaigns the main description of my job was to sell T-1 and PRI connections to Bid/Medium size companies. As I have been working mostly on B2b Campaigns I have seen that I was very effective on B2c campaigns. Because of which from senior sales agent I was promoted as a Manager . I have been working for companies like AT& T , Bell Canada , Primus Canada , and 3g Network UK. In my Professional Telemarketing Career I have been working for companies the following companies. T-1 Connections USA (Operations Manager) Infospan. Inc Canada (Team Lead ) SMT Direct Canada (Team Lead ) Brain Tree USA (TSR / CSR )

    $7.78 /hr
    142 hours
    3.84