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chat support Job Cost Overview

Typical total cost of Upwork chat support projects based on completed and fixed-price jobs.

Upwork chat support Jobs Completed Quarterly

On average, 141 chat support projects are completed every quarter on Upwork.

141

Time to Complete Upwork chat support Jobs

Time needed to complete a chat support project on Upwork.

Average chat support Freelancer Feedback Score

chat support Upwork freelancers typically receive a client rating of 4.54.

4.54
Last updated: August 1, 2015
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  1. Saranya Elanchezhian

    Saranya Elanchezhian

    Expert in dataentry/Article writing/wordpress/HTML/Proofreading

    India - Tests: 4 - Portfolio: 6

    I'm a communicator, and the sincerity that emanates from what I say can be heard and felt. I have had extensive experience in dealing with customers and clients in various fields like retail, customer service, training, quality assurance, account management, and business development. English communication skills is my forte and I believe this is my ticket to accomplish tasks asked of me. Writing and speaking are both interests and talents. All the above, plus my good work ethic, will certainly appeal to people who would want detail and timeliness in the work they want done. i am an exceedingly hard-working and dedicated human being. Apart from this I am also versatile and love to handle new challenges that life throws at me. I have been a virtual assistant for five years already, and wit great success, which shows my dedication.

    $3.33 /hr
    152 hours
    5.00
  2. Mirasol E.

    Mirasol E.

    Sales and Marketing, E-commerce, Virtual Assistant, Web Research

    Philippines - Tests: 5

    Of my employers, previous to current, my experience in sales and marketing have always been accredited and recognized. These being certificates, awards, prizes. Among these are; Certificates of Excellence, Sales Quality, top seller for consistent months, gift certificates, promotions, etc. All of these have been consistently done. All contacts and references can be provided upon request.

    $7.00 /hr
    3,566 hours
    4.96
  3. Donnisha S.

    Donnisha S.

    Customer Service,Chat support,Sales Rep.,Writer

    United States - Tests: 5

    I want to work where i don't feel limited in my skills since for 5 yrs i worked in retail,customer service,and sales.I enjoy working for a business that is motivating and that are their own boss.I a joy in writing articles for a website about babies,fashion,and health. I like to deliver exceptional customer care to individuals that trusts the commitment and values of a company, while having an opportunity for growth in the job field. Skills in: MS Word, Excel, Power Point,Article/Blog Writing ,Internet, Email, Sales, Customer Service, Retail, and Chat

    $9.00 /hr
    14 hours
    5.00
  4. Varun Jhingran

    Varun Jhingran Agency Contractor

    Expert on Data Analysis, Customer Care, Content Writing

    India - Tests: 2 - Portfolio: 3

    My core strength areas are advanced skills in: Customer Care, Collections, Content writing, Video Transcription, Audio Transcription, Linked In Marketing, Excel Dashboards & Data analysis. All my jobs on oDesk have earned me 5 stars so far, since I deliver nothing short of excellence, consistently. I am going strong with 1800+ hours and 6 jobs on this portal. I bring to the table 13 years of experience working for stellar organizations like Dell, IBM and GE Capital. I am a commerce Graduate and Six Sigma Green Belt Certified. Owing to my eye for detail, my listening skills and my adaptable spirit, I am confident that I will leave you impressed with my performance. I have managed large teams in Customer Care and Collections and can do the same for you. I can also create compelling content that evokes your readers curiosity. In case you want reports done, dashboards created or Audio transcriptions / Video Transcriptions done, I am your go-to person. Looking forward to forging lasting work relationships on oDesk.

    Groups: Pro Customer Service

    Associated with: Resolve on Call IT Solutions Pvt Ltd

    $8.89 /hr
    2,380 hours
    5.00
  5. Teri Robinson-Crowe

    Teri Robinson-Crowe

    Ready to Work for you..

    United States - Tests: 9

    I have worked in the IT industry for over 15 years. I am a Certified Computer and Network technician. I pride myself in working hard, and precise to get whatever task completed in a quick, and professional manner. I have worked in customer service, sales, technical support, and many other fields for over 10 years. Whatever you need, I will get it done efficiently and accurately. I always push to learn everyday. There is always something new to learn!

    $10.00 /hr
    8 hours
    5.00
  6. Monica Ladica

    Monica Ladica

    Professional Customer Service Representative

    Philippines - Tests: 1

    Highly experience Customer Service professional. Able to handle a high volume of customer calls in a fastpaced environment, with minimum supervision, while maintaining emphasis on the highest quality of consumer service. Excellent listening skills, oral and written communications. Comfortable in interacting with all levels of the organization and public. Excellent problem solving and negotiating skills. Able to make decisions independently and quickly with minimal escalations.

    $3.33 /hr
    0 hours
    0.00
  7. Raila Zapanta

    Raila Zapanta

    Virtual Assistant, Customer Service, Email, Phone support

    Philippines - Tests: 2

    I have been in the BPO Industry for 5 years.Customer service field for 2years working for an internet service provider, Chat support for a cable provider as well. And collections specialist for GE 3 years and 6months. While I was working as a customer service representative, I was also doing email support answering customer's questions and bill inquiries. I would like to express my interest in a position on your post. I am confident that you values and objectives would highly complement my own strengths and enthusiasm. My educational background combined with my job experiences, has been good preparation for this job.I look forward to exchanging ideas with you and positive contributions I would offer. Seek to work in an environment that will challenge me further; while allowing me to contribute to the continued growth and success of the organization. Obtain a position that will provide me the ability to apply my sales and work experience to a growing industry. Look forward to working with a company that promotes quality products and services; and provides me with the opportunity to meet and exceed assigned sales goals.

    $10.00 /hr
    1,896 hours
    5.00
  8. Katrina Acosta

    Katrina Acosta

    Excellent Customer Service Specialist/ Executive Assistant

    Philippines - Tests: 3

    I've been a customer support representative for more than 3 years. I handled inbound, outbound, email and chat support providing billing and services information, prices and also handled sales. We also process data entry; we get customers information and enter it on our system tools. I've been with the dispute department and risk management team. I covered escalation and help our support to monitor calls for quality assurance. I've been in a Coach track Trainee and handled 17 agents drive them in providing excellent customer service. I have experience in the following line of business: loss management, special services, support Tier 1, support Tier 2, email support, activation team, lost and stolen department I can do Order Processing, Web Research,Lead Verification, Customer Support (billing, outbound, Ticket and Chat). I currently work as an Executive assistant of Vero7. I do general task like research, calls, plotting and setting reminders for task and appointments, email and chat support , customer follow up ) admin work like filtering tickets and assigning to tech, I also set up Email accounts ( hosting service ) for clients. I also manage Odesk, Podio (make sure all in progress task is done by the assign technician). I also track and manage back ups like Acronis, Check Freshbooks if invoice are being paid, make sure Clients are being charge on the service that they have by creating a report on how many emails they got,backup they consume, how many device are backed up then make sure It is included on the client invoice.I also set up recurring bill for clients, do service estimate for leads. I also operate incoming phone calls and make sure to attend the clients need. I also call clients for follow up in regards with job done. I also manage billing issues etc. with our partners like incorrect bill, update billing info, opening ticket for inquiries. I also update the company owner about important information and task done.

    $4.50 /hr
    0 hours
    5.00
  9. Asim Riaz

    Asim Riaz

    Freelance Telemarketer , Technical Support , Customer Services

    Pakistan - Tests: 4 - Portfolio: 5

    Mostly I have been working for Business to Business telemarketing campaigns the main description of my job was to sell T-1 and PRI connections to Bid/Medium size companies. As I have been working mostly on B2b Campaigns I have seen that I was very effective on B2c campaigns. Because of which from senior sales agent I was promoted as a Manager . I have been working for companies like AT& T , Bell Canada , Primus Canada , and 3g Network UK. In my Professional Telemarketing Career I have been working for companies the following companies. T-1 Connections USA (Operations Manager) Infospan. Inc Canada (Team Lead ) SMT Direct Canada (Team Lead ) Brain Tree USA (TSR / CSR )

    $7.78 /hr
    142 hours
    3.84