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Hire a CRM consultant today to manage business relationships and organize customer service, marketing and sales data. CRM consultants can set up email systems, manage call centers and find custom CRM solutions for all your business needs.

Customer Relationship Management (CRM) is the art of using technology to simplify the management of customer connections and the data related to them. CRM solutions often use a combination of sales and marketing automation systems, inventory management systems and CRM databases to boost sales and improve customer service. On Upwork, the world’s largest online workplace, you’ll find CRM consultants who can manage customer relationships for businesses and professionals around the world.

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CRM Job Cost Overview

Typical total cost of Upwork CRM projects based on completed and fixed-price jobs.

Upwork CRM Jobs Completed Quarterly

On average, 182 CRM projects are completed every quarter on Upwork.

182

Time to Complete Upwork CRM Jobs

Time needed to complete a CRM project on Upwork.

Average CRM Freelancer Feedback Score

CRM Upwork freelancers typically receive a client rating of 4.61.

4.61
Last updated: August 1, 2015
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  1. Ed R.

    Ed R. Agency Contractor

    Lean Business Consultant | Voice Overent (SAG)

    United States

    Freelance MBA with technical prowess. Green belt certification in Lean Sigma. Background in Business Analysis, Project Management, Technology, Software testing and Digital Media. Screen Actor's Guild member since 2003 trained to do voice over work, as well as a trained actor.

    Associated with: Ardana LLC

    $33.33 /hr
    0 hours
    0.00
  2. Glen Andrew

    Glen Andrew Agency Contractor

    Post-production Video Editor | Expert Camtasia Screencaster

    Philippines - Tests: 4

    I'm the lead video editor in my own multimedia design company called SaaSy Multimedia Productions; where I specialize in company branded video series, screencasts, explainer videos, mobile app and game trailers, whiteboard animation, corporate videos, tutorial videos and e-learning modules. If you need assistance in the post-production stages of your multimedia content, I'm the guy for the job. We provide high-quality, HD BluRay resolution (1080p / 720p) videos packages including voiceovers, intro/outro logo animation, royalty-free background music, Powerpoint / Prezi presentation designs, storyboard, sound / video editing, pre- and post-production work. We also provide graphic designs for print media and corporate branding, and a professional writer on-board our multimedia design team. Please check out our portfolio channels at these links: YouTube: https://www.youtube.com/user/SLLearnProductions/channels Vimeo: http://vimeo.com/channels/saasyscreencasts

    Associated with: SaaSy Multimedia Productions

    $15.00 /hr
    1,562 hours
    5.00
  3. Sarah Collins

    Sarah Collins

    Virtual Assistant and Personal Networking Specialist

    United States - Tests: 3

    I would love to help grow your business! I have many years of administrative experience. I have worked for high producers and non-profits. No task is too small. Let me handle it for you! My experience includes work in real estate, medical research, finance, and the non-profit sector. I am proficient in Chrome, Google docs, Skype, MS Word and MS Excel and many others. Internet applications include Facebook, Pinterest, Twitter, Trip Advisor, Yelp, Amazon, and other social media and online businesses. I have also worked in radio (I would love to try voice over work) and have an excellent command of the English language. My most recent projects include: management of a set of Bylaws for a Non-Profit Charity, and editing a website using Wordpress. Contact me for an interview today!

    $13.76 /hr
    109 hours
    5.00
  4. Rotteleur C.

    Rotteleur C.

    Expert French Assistant

    Mauritius - Tests: 8

    Thank you for visiting my profile. Today i can proudly say that i'm an expert in Live Chat and Ticket Management, Email and Phone Support for Customer Service. I have had the chance to have various clients via oDesk working for them as virtual assistant, translator, proof reader, phone support, BPO, back office , voice-over tutor etc...(english-french)

    $13.33 /hr
    1,116 hours
    4.89
  5. Rabail Malik

    Rabail Malik

    Expert CSR and Administrative Assistant

    Pakistan - Tests: 2 - Portfolio: 21

    I am an expert CSR and administrative support provider. If you want your work to be done with 100% accuracy, in budget and within specified deadline then I am the right choice for it! I have more than 01 year of Virtual Assistance and Admin Support experience for local and top companies, individuals and clients in the U.S.A, Canada, Australia, UK and overseas. Areas of expertise include Admin Service, Content Moderation, Customer Service via email and live chat and all types of Data Entry. I am enthusiastic, detail oriented, fast learner and experienced administrative assistant, that is why you would not find any mistake in your assigned work. You can hire me as a trial for a day and I assure you that I would never let you down and will help you stay on the top of your obligations. One of my Clients review: "Very Professional and master in achieving deadlines without error/mistakes. Love to works with her again." Service Description: *Customer Service: I provide customer service via email, helpdesk as well as live chat using different softwares like Zendesk, Ms Outlook, website admin panel. *Project Management: I am expert in project management; training agents and make them able to meet clients' requirement. *Microsoft Word, Microsoft Excel: I have complete command on Ms Excel and Ms Word that is why can help you in all tasks regarding Ms Excel and Ms Word, for example documentation, reports making etc. *Social Media Management, Social Media Marketing: I do social media management and marketing to direct traffic to your social media pages and accounts and attract viewers by my posts and blogs. Also getting facebook likes and twitter followers. *Content Moderation: I am expert content moderator. *Data Entry: I am expert in all type of data entry either online or offline. *Data Conversion: I convert documents from PDF to Ms Word, Ms Excel and Ms Excel. Ms Word to PDF also to jpg, png etc. *Typing: My typing speed is 45+ WPM that is why can be the best typist for you. *Virtual Assistant: I have experience of 1 year in this field. I am a multitasker and fast learner that's why can assist you in several tasks and can prove myself the best all in one package and the best virtual assistant. *Web Researcher, Market Researcher: I am an expert web researcher and market researcher and can help you in your business growth by providing my services. * I also offer following services with a confidence of 100% accuracy: Website Administration, Website Management, Database Administration, E commerce website handling, Proposal writing, Data Cleansing, Data Scrapping and Data Mining. I am a freelancer who is confident of doing every type of admin support task from basic data entry to email handling at any time of the day and any day of a week. I offer PUNCTUALITY, ACCURACY and HONESTY in all types of projects. I am a full time freelancer so I am reachable all day. You are always welcome if you need a cost effective, accurate and prompt assistance provider.

    $5.00 /hr
    1,208 hours
    4.89
  6. Marie kris joy l O.

    Marie kris joy l O.

    Voice over and sales

    Philippines - Tests: 8 - Portfolio: 2

    I have over 5 years experience as a Customer-Service Representative and Telemarketer. Below are the list of companies and job titles I have worked with. Customer-Service Representative (Comcast) Take in chats and set up customer order - new, upgrade or downgrade. Use a custom CRM to help customers and pacify them. Lead Generation Specialist (Certified Capital Funding) Call residential customers who may be interested in refinancing mortgage. Real Estate Appointment Setter (Re/Max) Call FSBO, Expired, Cancelled listing to get them working with Re/Max. Wedding Ceremony Researcher data entry (Individual Client) Look for wedding venues for a specific area. B2B Telemarketer (Inexpress UK) Call local business who may be shipping internationally and set an appointment with a colleague for rates discussion.  Worked as a Trainer/Team Lead under Comcast  Familiar with Google docs  Email application such as Thunderbird, Outlook and Lotus  Used different call dialers and CRM such as Sales-force, Vicidial, Skype, Time doctor, 3CXPhone, Dropbox and Zoiper, Slack, hangout. I am a Bachelor of Science in Nursing degree holder with 80% rating in the Nursing Licensure Exam last 2010.

    Groups: Pro Customer Service

    $11.11 /hr
    3 hours
    4.96
  7. Arissa ina C.

    Arissa ina C.

    Expert Technical/Customer Chat and Email Support

    Philippines - Tests: 8 - Portfolio: 1

    I've been working as a technical support representative in one of the biggest BPO here in the Philippines for more than 5 years now. I specialize on Internet and Cable TV support. I also have background on handling customer service support and is more than familiar about handling customers' concern and of course, SALES. I am also familiar with MS Windows and MAC OS support. I am taking up Electronics Engineering and I am familiar with subjects related to network structure and electronics too. I am also proficient on speaking and writing in English. I also worked as a part-time English tutor to Korean and Japanese students for more than 6 months. I am a very versatile person and easy to work with. I have no issues getting along with people and handling stress. I am trainable and I am willing to learn new things.

    $5.56 /hr
    5,254 hours
    0.00
  8. Earl F.

    Earl F.

    Marketing Specialist

    Canada - Tests: 2 - Portfolio: 1

    I am a master of creating effective and entertaining presentations. You'll never get Death by powerpoint from me. Engage me if you're interested in having an excellent powerpoint or keynote presentation created to really wow your audience. I'm also a specialist in creating sales funnels. If your business is looking to find other ways to earn income from the same amount of work you're already doing, give me a shout. -=- Earl Flormata is a marketing swiss army knife. Capable of everything from managerial status to running the entire marketing gauntlet himself, Earl can move mountains in any marketing role. Everything from content marketing, authority site building, presentation design and creation, script writing, video creation, marketing and process automation, voiceover work or pitching from a stage to deliver your message - he’s a one man Marketing army. With more than 15 years of sales, marketing and technical experience to bring to the table, the ROI Earl brings is multifaceted. While freelancing, Earl oversees the corporate marketing direction and strategy for multiple companies, including sales, support, consulting, marketing, as well as JV alliances and channel sales. He focuses on strategy, leadership, innovation, creativity, technology and customers. Earl has sold over 50MM worth of products both online and off. Everything ranging from physical to digital and from many arenas such as Finance and Software. A programmer since the age of 5, he’s always had an interest in technology and has done high end support contract work for such agencies as NASA and the Pentagon. An educator and public speaker, Earl is a strong evangelist for anything that manages to hold and capture his attention.

    $33.33 /hr
    0 hours
    0.00
  9. Peter K.

    Peter K.

    Virtual/Personal Assistant

    Kenya - Tests: 7 - Portfolio: 5

    Loyalty is a two-way street, If I'm asking for it from you, then you're getting it from me. With my experience I have learned to work with various tools,software and environment that guarantee me to help you effectively and efficiently. My credentials speak of whom I have worked for, My profile portrays my success and My application is a step towards the success of your project. I am the guy you are looking for.

    $5.00 /hr
    24 hours
    5.00
  10. Monica Spaulding

    Monica Spaulding

    Social Media Marketing / IT Support/ IT Assurance and Security

    United States - Tests: 4 - Portfolio: 6

    I am an IT Support Specialist with a certificate in IT Security and Assurance. I am skilled in end user PC and MAC support. In addition to my Master of IT, I have over 10 years’ experience in IT. I am proficient with multiple platforms and software/applications they support. Mac OS X 10.4-10.7; iOS – iPhones; iPads; Windows XP; Windows Vista; Windows 7,8. I have recently delved into the area of Social Media Marketing and Optimization. I currently work with small businesses that want a Social Media and Web presence.

    $11.11 /hr
    12 hours
    4.83