Nia K Lewis
Admin, Voice, AP, AR, HR, Data Entry, CSR, Bilingual, 90 wpm
Last active: 09/12/2013
I joined oDesk to further utilize my customer service, human resources, and administration experience by working as an outside consultant.
In thirteen years of Administrative Operations experience- including Office Management, Customer Service, Recruiting, Training, Business Operations, Payroll, Accounting, Compliance, Benefits, Data Entry, and Employee Relations- I have demonstrated an ability for meeting and exceeding organizational objectives and demands while maintaining the strictest confidentiality. In addition to my supervisory skills, I am a detail-oriented administrator, responsible for both the conceptualization and implementation of organizational processes as well as the daily duties of Office Manager, Independent Contractor, Recruiter, Data Entry Operator, Call Center Supervisor, and Operations Director.
My linguistic and design skills are utilized in the creation of recruitment forms, benefits brochures, detailed presentations and reports, and marketing collateral (including email blasts and HTML coding!). I fluently speak, write, and comprehend Spanish and English and type 85 words per minute. I conversationally speak, write, and comprehend French and Italian level and can understand many accents (i.e. NSW or Urdu accented English) and provincial dialects (such as the French-based Haitian patois).
Three years of supervisory call center experience have finely honed my customer service abilities, and I intend to continue expanding these abilities by freelancing in the oDesk environment. Please feel free to contact me at any time to discuss your needs.