BPO Call Center Freelancers

Browse BPO Call Center job posts for project examples or post your job on Upwork for free!

BPO Call Center Job Cost Overview

Typical total cost of Upwork BPO Call Center projects based on completed and fixed-price jobs.

Upwork BPO Call Center Jobs Completed Quarterly

On average, 16 BPO Call Center projects are completed every quarter on Upwork.

16

Time to Complete Upwork BPO Call Center Jobs

Time needed to complete a BPO Call Center project on Upwork.

Average BPO Call Center Freelancer Feedback Score

BPO Call Center Upwork freelancers typically receive a client rating of 4.17.

4.17
Last updated: May 1, 2015

Popular BPO Call Center Searches

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  1. Eliezer S.

    Eliezer S.

    Google Map Specialist / Contact Search/ Data Entry / Customer Service

    Philippines - Last active: 1 day ago - Tests: 9 - Portfolio: 7

    Experienced in Google Maps, Google Earth, Lead Generation, Contacts Search, Web Research, Microsoft Excel Applications, Google Docs., Customer Service and Various Administrative tasks. I am fast learner, very focused on my work and able to deliver task/work efficiently and effectively without compromising the quality of the result . My aim is to build long-lasting relationship with clients. I have a very keen eye for details and has the ability to perform multiple tasks effectively and efficiently.

    $8.89 /hr
    2,699 hours
    5.00
  2. April Descaya

    April Descaya

    Customer Sevice Representative/Tech Support/Data Entry/Telemarketer

    Philippines - Last active: 4 days ago - Tests: 10

    Being a Customer Service Representative/Technical Support, I have learned to pacify customers' frustrations, analyze their problems, and learn to walk them through the troubleshooting process towards accurate resolution or information. Also, working in a callcenter industry helped me develop an ability to handle stress, do multitasking, and to work it at best even under great pressure. I believe that I have it in me to be a good, if not better employee.

    $4.00 /hr
    1,055 hours
    4.64
  3. Marx Melencio

    Marx Melencio

    Multi-Lingual Call Center and Multimedia Marketing Consultant

    Philippines - Last active: 1 day ago - Tests: 1

    I'm Marx Melencio, founder and marketing communications strategist of our 9-year old global ICT consulting company, Grayscale Business Consultancy & Marketing Services. We are a certified Microsoft Partner and have two Manila-based head offices and nine provincial city offices here in the Philippines. We operate a multi-lingual call center with professional teams of sales representatives, customer support agents and remote PC technician specialists. We support English, Japanese, German, French, Spanish, Arabic, Russian, Malay and Chinese. We also operate multimedia marketing consultancy departments with teams of professional writers for onsite and offsite content, software programmers, Web developers, graphics designers and PPC / SEO / SEM / social media marketing specialists. Our multimedia marketing departments support English and Japanese. Here are some of our notable achievements: *** In 2007 -- We helped the carrier product of our Canada-based corporate client to be globally recognized as the WORLD'S BEST SELLING MICROSOFT WINDOWS OPTIMIZATION SOFTWARE of the YEAR; *** In 2008 -- I was recognized by our national government and our country's presidential consultant on business as the MOST INSPIRING ENTREPRENEUR of the PHILIPPINES; and *** In 2010 -- We helped the website of our Malta-based corporate client to be globally recognized as ONE of the TOP 20 TECHNOLOGY WEBSITES of the YEAR. Contact us now for your projects...

    $85.56 /hr
    20 hours
    5.00
  4. Antjuan S.

    Antjuan S. Agency Contractor

    Information Technology Specialist/Cloud Computing

    United States - Last active: 1 month ago - Tests: 3

    I am very proficient in many ticketing systems including Salesforce, Helpshift, Uservoice, Remedy and Servicecenter. I have consistently ranked as a top agent for top companies such as JC Penny and BT Technology. Please contact me if you are interested in working together.

    Associated with: Dual Expert Financial and Technical Services (D.E.F.T)

    $16.00 /hr
    189 hours
    4.85
  5. ANNALIE OCHUA

    ANNALIE OCHUA

    Data Encoder/ Internet Researcher/Prestashop

    Philippines - Last active: 2 days ago - Tests: 9 - Portfolio: 1

    I am a woman with integrity that provides excellent service based on quality and quantity designed by clients as my commitments. I've been a service provider in a BPO company for 1 year and 4 months dealing with customers of different personalities over the phone. I am proficient in researching, encoding and can do multi-tasking. I have knowledge in Microsoft Office specifically in Word and Excel. Below are some of my skills you can deal with: - Interpersonal skills - Communication skills (verbal/written) - Phone Skills - Computer skills - Listening - Data Entry Skills - Customer Service - Multi-tasking

    $5.00 /hr
    31 hours
    5.00
  6. Florante Ileto III

    Florante Ileto III

    Call center agent/ Email support/ Chat support

    Philippines - Last active: 9 days ago - Tests: 5

    CAREER OBJECTIVE Interested to pursue a long-term career in Home base projects / contracts, and other related openings. EDUCATION Ateneo de Manila University | BS Legal Management Undergraduate WORK-RELATED EXPERIENCE StarTek International Ltd. August 2011 - January 2012 • At&t National Business Ordering • Responsible for providing exellent customer service to corporate accounts. • Handles corporate accounts for multi-million dollar companies for their telecommunications services. • Processed new accounts, device orders, transfer of billing responsibility, and billing. StarTek International Philipines Inc. February 2012- January 2013 • At&t Small Business Solutions • Provided customer service for At&t’s small business owner clients • Handled customer accounts regarding their service and billing concern • Assisted in device activation, billing adjustments and network related issues. Century Properties Inc. September 2013 – January 2014 • Responsible for marketing and sale of high-end condominium units • Gave instructions to clients seeking investment opportunities in the real estate development. • Aided in the documentation of payments and titles. Concentrix Daksh Services Corp. April 2014- Present • Sprint Customer Care (Segment 1) • Handled all customer concern about their account, regarding billing, services, rate plans, discounts, network issues, account changes, billing adjustments, and all general inquiries about sprint products and services. • Part of the sprint account segment 1 agents for 3 consecutive months. Extra-CURRICULAR ACTIVITIES Ateneo LEX | Member 2008-2010 • Gave support to our organizational projects; • Member of the balik-laya project for incarcerated persons. • Networked with company sponsors for our projects. Ateneo Judo Varsity Team 2008 - 2009 • Participated in training and tournaments Call Center Training Program (TESDA) | Trainee June 2008 • Scolar for President Gloria Macapagal-Arroyo employment program. • Trained for three months in Informatics for call center training. Speech & Etiquette camp at WILMA CRUZ-TAPALLA SPEECH ACADEME September 2007 • 4 week training on English communication skill enhancement. • Focus on Grammar, pronunciation and accent training. SKILLS & INTERESTS I have exceptional people and communication skills. Fluent in English, Filipino, and I can communicate and deal well with people of various backgrounds. I am a responsible leader and I can also be an efficient team-player who is committed in making projects successful. I have high respect for others and I am open to their ideas and perspectives. Being adventurous, I am enabled to develop strength of character and able to know myself more. After going through all triumphs and challenges that I have faced, I am more determined in achieving my goals towards a successful life for my family and my country.

    $7.00 /hr
    73 hours
    4.00
  7. Michelle Cruz

    Michelle Cruz

    Experienced Customer Service Representative Data Entry Professional

    Philippines - Last active: 2 days ago - Tests: 5

    Motivated, personable professional with a college degree. Talent for quickly mastering technology like Microsoft Office Suite and the Web. Diplomatic and tactful with professionals and non-professionals at all levels. Accustomed to handling sensitive, confidential records and information. Flexible and versatile – able to maintain a sense of humor under pressure. Poised and competent with demonstrated ability to easily transcend cultural differences. Thrive in deadline-driven environments. Excellent team-building skills.

    $5.00 /hr
    986 hours
    5.00
  8. Anna Mae Galino

    Anna Mae Galino

    IT Professional, Translator, Graphics Designer, Customer Service Rep.

    Philippines - Last active: 21 days ago - Tests: 10 - Portfolio: 7

    -2 Years of experience with high profile technology companies including SPi Global, Inc. -Competent at managing responsibilities in a high-volume atmosphere -Skilled at interacting with customers of all socioeconomic backgrounds -Hard worker, quick learner, and ability to assume responsibility -Ability to work in a fast-paced, intense environment smoothly -Talented in problem solving and office system design -Meticulous worker; attentive to quality and detail -Committed to providing total quality work -Strong skills in organizing workflow, ideas, materials, people -Proficient in the use of computers

    $11.11 /hr
    1,048 hours
    4.93
  9. Abegail mae G.

    Abegail mae G.

    Photoshop Expert / Web Researcher / Data Entry Specialist

    Philippines - Last active: 16 days ago - Tests: 6 - Portfolio: 14

    A full time freelancer. A hardworking and flexible individual. I give the best of my service with the skill set and experiences that I have. Client satisfaction is my top priority. I am willing to be trained and may work with minimal supervision. I am a friendly person and can work well with others. I give my 100 percent effort to every work I do. I am willing to learn and explore new things when it comes to work. I AM INTO: Photo Editing (Adobe Photoshop, Adobe Lightroom) Video Editing (Adobe After Effects, Adobe Premiere Pro) Creating Logo (Adobe Illustrator) Data Entry Web Research Microsoft Office (Excel, Word, Power Point) PDF Conversion Google Search Email Handling Thank you for your interest in reading my profile. Have a great day ahead! :)

    $3.89 /hr
    759 hours
    5.00
  10. Rahat Hussain

    Rahat Hussain

    DATA ENTRY OPERATOR, GRAPHIC DESIGNER, PHOTOSHOP & AD POSTING

    Pakistan - Last active: 2 months ago - Tests: 4 - Portfolio: 5

    I am here to fulfil all the requirements of my clients by providing my dedicated services. I am expert in Microsoft Office, Photo Editing, Data Entry and Business Process Outsourcing Services about 3 years work experienced in Systems Limited Software House. I have necessary skills to carry out work securely and efficiently. I am also looking to apply my experience and sound theoretic knowledge of Photoshop with full potential and hardworking. I am able to handle extra work volumes on days when clients experience surge volumes, and have a near to perfect record of meeting deadlines. My Basic aim is to Satisfy my clients with power of my skills

    $3.33 /hr
    0 hours
    5.00