Call Center Management Professionals & Consultants

Browse Call Center Management job posts for project examples or post your job on Upwork for free!

Call Center Management Job Cost Overview

Typical total cost of Upwork Call Center Management projects based on completed and fixed-price jobs.

Upwork Call Center Management Jobs Completed Quarterly

On average, 16 Call Center Management projects are completed every quarter on Upwork.

16

Time to Complete Upwork Call Center Management Jobs

Time needed to complete a Call Center Management project on Upwork.

Average Call Center Management Freelancer Feedback Score

Call Center Management Upwork freelancers typically receive a client rating of 4.42.

4.42
Last updated: May 1, 2015

Popular Call Center Management Searches

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  1. Carolina S.

    Carolina S.

    Administrative Assistant/ Customer Service Rep.

    United States - Last active: 1 day ago - Tests: 5

    Over the past years I have enjoyed volunteering within my community. I am proficient with the application of communication and leadership skills. I have the ability to work both independently, and as an integral part of a successful team. I am thoughtfully organized and highly adaptable with the ability to perform in a fast paced environment. My desire is to obtain a position that will offer me the opportunity to utilize my current skills and to allow me to gain additional skills that will help me contribute as a value added team member in a professional work setting.

    $16.67 /hr
    2,753 hours
    5.00
  2. Mark N.

    Mark N.

    Writer - Grant Writer

    Sri Lanka - Last active: 1 day ago - Tests: 26 - Portfolio: 1

    To Use My Skills to Help You........ While Earning for Myself! Writing, Rewriting, Summarizing - Research, Data Identification, Virtual Assistance/Management etc In the Last Six Years, I have worked for a Charitable/Aid agency, Running its Income Generation activities, and also Staffing its Proposal Writing/Preliminary Budget/General Admin/Reporting - all in English. Proposal writing includes orginal research. Have used MS Word, Excel and PowerPoint. Have familiarity with Data Identification and Entry and having worked in a computerized Library Atmosphere, knowledge of such software. Having supervised and then managed staff, I understand that Efficiency lies at the Core of Profit!

    $12.00 /hr
    356 hours
    4.99
  3. Greg Farkas

    Greg Farkas

    Sales Manager/Telemarketing/Appt. Setting/CSR/VA/Freelance Consult

    United States - Last active: 06/19/2014 - Tests: 3

    I am an experienced call center manager. I've been working for 14 years in a call center industry and I am the BEST in what I do. I consistently received superior performance evaluations for my contribution to our team's successful sales record. Also, I have strong problem solving and resolution tactics. I can assure you that I will become an asset to your company and help you maximize your profit.

    $23.33 /hr
    156 hours
    5.00
  4. Sarah A.

    Sarah A.

    Jack of Many Trades

    United States - Last active: 6 days ago - Tests: 6 - Portfolio: 2

    Twelve years within a Customer Service Center. Six years experience in Work Force Management. Eight years of experience in leadership roles (Team lead, Operations Manager, Department Manager). I am able to type 50+ wpm and I am efficient in the majority of the MS Office products (Excel, Word, PowerPoint, etc.). Perfect for any data entry, office work or word processing you may need done. I am also able to work within in Outlook and manage calendars. I have experience in recording for Interactive Voice Response (IVR) system from my previous and current employer. I am able to record voices for e-learning courses.

    $17.78 /hr
    216 hours
    5.00
  5. Sheraz Khan

    Sheraz Khan

    I.T Specialist | Business Process Modeling using Visio and Balsamiq

    Pakistan - Last active: 3 days ago - Tests: 54 - Portfolio: 10

    Thank you for taking the time to review my profile. Over decade of experience in Information Technology, I decided to focus on what is my real passion, helping individuals to reach their personal and business goals. I can provide you with the satisfaction and commitment to your business needs. As a Freelance IT Professional, I have not only worked with businesses of different nature but I have also assisted many clients on a personal and business basis around the globe. I enjoy the challenges that everyday this profession brings to me and realize the importance of getting the job done whether big or small.

    $27.78 /hr
    662 hours
    5.00
  6. Shiela M.

    Shiela M.

    Experienced VA | Reviewer | Content Writer

    Philippines - Last active: 1 month ago - Tests: 17 - Portfolio: 9

    I am hard working and a quick learner. I can work independently or with a team. I am a problem solver. - I have been working as VA, content writer, and book reviewer for 2 years now. (2012-present) - I worked as Communications Officer of a national non-stock non-profit organization specializing in Agrarian Reform and Sustainable Agriculture in the Philippines for over 5 years. I managed projects and headed production of materials (Powerpoint presentations, AVPs, photos, manuals and brochures) relevant to project promotion and information dissemination. (2009-2014) - I had almost a year of work experience as e-Representative specializing in customer service, sales and retention in a financial account of a renowned BPO company in the country. - While still in college, I worked as English Tutor and Radio Newscaster.

    $8.89 /hr
    1,525 hours
    4.56
  7. Jazziel Arquio-Gallagher

    Jazziel Arquio-Gallagher

    A Superb Virtual Assistant, Social Media Manager, Researcher.

    Philippines - Last active: 5 days ago - Tests: 12 - Portfolio: 2

    Providing part to full-time virtual QUALITY ONLINE SERVICE to a Company or Clients all over the globe. Have had several clients for short and long term oDesk projects: > Administrative/ Virtual Assistance/ Project Management > Social Media Management/ Marketing (Facebook, Twitter, Instagram, Pinterest, StumbleUpon, Google+, Delicious, Tumblr, Linkedin, Tweepi, etc.) > Web Research > Data Entry, Data Mining, Data Scraping > Book Review (Amazon/ Kindle/ Audible) > Email Marketing/Management > Calendar Management > Google Apps (Calendar, Google+, Gmail, Analytics etc.) > Feedly, Swayy, Buffer, OnlyWire , Hootsuite > Basecamp, Trello, Freckle, SEMRush, DropBox > Zoho, Azendoo, Mailchimp, WordStream, Asana, etc. > Website building (Yola, StartLogic, Wordpress) > Podcast/Audio Transcriptions > Photography websites: Zenfolio, 500px, Behance, FineArtAmerica, Crated > Photo Uploads and Graphics (for SMM/Invitation/banner/tarp layout) > Speech Recognition via Google Additional Skills: > MS Word, Excel, Power Point, Outlook > Phone Support (call center experience) > Chat and E-mail Support (call center experience) > Events Management > Travel Itineraries > Workforce Analysis and Management I have a Corporate/ Business Office experience (3-4 years) and a Call Center operation exposure (5 years) with management background. Hence, you are ensured that you are dealing with a highly Professional Online Service Provider. Looking for a QUALITY Virtual Assistant going EXTRA miles? Go HIRE me! :)

    $22.22 /hr
    760 hours
    4.94
  8. Mik C.

    Mik C.

    Project Manager | Business Development Manager | Account Manager

    Philippines - Last active: 1 day ago - Tests: 2 - Portfolio: 14

    Seasoned Online Contractor / Project Manager Veteran / PLUS a Perfect Match for Clients with Bleeding Edge Ideas. My clients and associates view me as a consummate professional in Project Management, Business Strategy Implementation aligned with Marketing, Sales, Customer Support and Administration. As a seasoned freelancer, I live with a mind set and reality that I have the capacity to provide the same quality of results as to somebody onshore working side by side on your project. In most cases, even better and minus the employee benefits coverage and drama. It just so happens that I live in a country where cost of living is more affordable than it is to yours. Keeping on top of projects and making sure all parts get to the finish line at the same time is one thing I do best. The ability to juggle projects and never missing a deadline didn’t just develop through my professional experience. It was adapt or die trying. I’ve learned to budget my time and my assets, and most importantly, I’ve learned to be flexible and to get things done If my mindset resonates with yours and my competency meets your requirements -- Reach out and let's explore the options how best I can contribute more to your success!

    $16.67 /hr
    1,304 hours
    4.58
  9. Eliezer S.

    Eliezer S.

    Google Map Specialist / Contact Search/ Data Entry / Customer Service

    Philippines - Last active: 5 hours ago - Tests: 9 - Portfolio: 6

    Experienced in Google Maps, Google Earth, Lead Generation, Contacts Search, Web Research, Microsoft Excel Applications, Google Docs., Customer Service and Various Administrative tasks. I am fast learner, very focused on my work and able to deliver task/work efficiently and effectively without compromising the quality of the result . My aim is to build long-lasting relationship with clients. I have a very keen eye for details and has the ability to perform multiple tasks effectively and efficiently.

    $8.89 /hr
    2,673 hours
    5.00
  10. Shirley Halloway

    Shirley Halloway

    EXP. ADMIN. ASST/EXCEL,WORD,PPT/RESEARCH & DATA ENTRY

    United States - Last active: 2 days ago - Tests: 31 - Portfolio: 11

    My goal and my philosophy is to never disappoint; even the smallest job deserves the greatest attention. An American with excellent language and communication skills who readily understands the constantly changing needs of business in today's economy. I am a skilled assistant for whom time has not stood still. I am moving forward with the advancement of technology by studying continuously and updating my skills regularly. My excellent American/British English language skills are used effectively when I work on your projects. I research the right technique that will make the finished job successful. I can multi-task several administrative areas without confusion. With over 50,000 hours of workplace experience I can offer you a business insight using the highest level administrative and communication skills. I write letters for business and general purpose, as well as content for general websites. I enjoy research. I have experience preparing information for R&D departments. I work efficiently with Excel using formulas and tables to give you the answers you need. I use Microsoft Word efficiently preparing documentation accurately for business people, as well as teachers and professors. I prepare interesting brochures in Microsoft Publisher that will attract new customers for your business. I use Microsoft Power Point to design your presentation for any business or educational purpose. I am familiar with U.S. demographics.  I set up meetings and conferences reviewing the best rates and locations. I have excellent follow up skills and work well with little supervision. My business sense is excellent having worked with top executives in the U.S. for two decades. I handle all business tasks efficiently and with complete confidentiality. NO ADULT CONTENT. THANK YOU.

    $6.94 /hr
    1,131 hours
    4.94