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chat support Job Cost Overview

Typical total cost of Upwork chat support projects based on completed and fixed-price jobs.

Upwork chat support Jobs Completed Quarterly

On average, 138 chat support projects are completed every quarter on Upwork.

138

Time to Complete Upwork chat support Jobs

Time needed to complete a chat support project on Upwork.

Average chat support Freelancer Feedback Score

chat support Upwork freelancers typically receive a client rating of 4.57.

4.57
Last updated: July 1, 2015
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  1. Joseph Razon

    Joseph Razon

    Customer Service / Graphic Design

    Philippines - Last active: 9 hours ago - Tests: 2 - Portfolio: 21

    I am an experienced customer service personel and have been working as a client service associate for more than 2 years. Using my proefficiency in Microsoft Office and Google Docs, I get the job done with accuracy and speed. My job required me to adapt to more than 1 Content Management System to handle their data. I have also previously worked for as a property listing manager where I managed a 4 people team including me. I was tasked to manage the team's accuracy while doing information research and compiling of documents needed each property listed.

    $4.44 /hr
    6,605 hours
    4.96
  2. Touhidur R.

    Touhidur R.

    Telemarketing, Cold calling, Appointment setting,Customer Service.VA

    Bangladesh - Last active: 6 days ago - Tests: 2 - Portfolio: 3

    Working over 6 years, started in call center industry back in 2008 then back in 2012 started working in "Upwork", since then I am working successfully. Now I have developed my English, I believe you will be satisfy with accent too. I am dedicated and professional person since this what I do full time now. Beside my work, I am doing my MBA. Looking forward to talk to you. Thanks.

    $8.78 /hr
    4,578 hours
    5.00
  3. Mirasol E.

    Mirasol E.

    Sales and Marketing, E-commerce, Virtual Assistant, Web Research

    Philippines - Last active: 1 day ago - Tests: 5

    Of my employers, previous to current, my experience in sales and marketing have always been accredited and recognized. These being certificates, awards, prizes. Among these are; Certificates of Excellence, Sales Quality, top seller for consistent months, gift certificates, promotions, etc. All of these have been consistently done. All contacts and references can be provided upon request.

    $6.00 /hr
    3,455 hours
    4.96
  4. Monika Prajapati

    Monika Prajapati

    Vacation Rental & Real Estate Virtual Assistant

    India - Last active: 6 days ago - Tests: 6

    I have been working as a Vacation Rental & Real Estate business manager and assistant from last 3 years and have worked with a variety of properties from different parts of the world. Followings are possible positions you can hire me for: Vacation Rental Management : Vacation Rental Reservation Management, Apartment Management, Calendar Managent, Inquiry Follow Ups, Escapia, Instamanager and Vacation Rental Pro Real Estate Business Mangement : MLS, Topproducer81,Foreclosure Radar, Redx, Trulia, Zillow, Realtor.com and IDX Workforce and Project Management : Asana, Basecamp, Manymoon Managing Vacation Rental Homes, Hotels and Real Estate Properties (Availability, Bookings and Follow Ups) CRM Management (Salesforce, Sugar CRM, Topproducer8i, Zoho etc) E-Commerce Website Management (Shopping Carts, Managing/Adding/Editing Product Databases) Any any other task you think which could be done online. I offer support to businesses with all of those time-consuming administration tasks associated with running a business, whether it be managing the admin side of Website/Blog, Virtual Real Estate Assistance, Social Media Management, Web Research, Email Support and Follow Up and CRM Management. I provide solutions and build each client up according to her needs both through my own work or by assisting in securing the resources elsewhere. My goal is to help each client accomplish a greater sense of balance in her life through my support. As your virtual assistant, I can become part of your team for a once-off task or project or an ongoing working relationship.

    $8.89 /hr
    605 hours
    4.46
  5. Raila Zapanta

    Raila Zapanta

    Virtual Assistant, Customer Service, Email, Phone support

    Philippines - Last active: 1 month ago - Tests: 2

    I have been in the BPO Industry for 5 years.Customer service field for 2years working for an internet service provider, Chat support for a cable provider as well. And collections specialist for GE 3 years and 6months. While I was working as a customer service representative, I was also doing email support answering customer's questions and bill inquiries. I would like to express my interest in a position on your post. I am confident that you values and objectives would highly complement my own strengths and enthusiasm. My educational background combined with my job experiences, has been good preparation for this job.I look forward to exchanging ideas with you and positive contributions I would offer. Seek to work in an environment that will challenge me further; while allowing me to contribute to the continued growth and success of the organization. Obtain a position that will provide me the ability to apply my sales and work experience to a growing industry. Look forward to working with a company that promotes quality products and services; and provides me with the opportunity to meet and exceed assigned sales goals.

    $10.00 /hr
    1,896 hours
    5.00
  6. Maria Huemmer

    Maria Huemmer

    Certified Salesforce Developer

    United States - Last active: 11 days ago - Tests: 6 - Portfolio: 4

    Certified Salesforce Developer and Administrator - Create Force.com solutions including custom Apex triggers, visualforce pages, batch automation to help improve your team's efficiencies and automate business processes - Develop, manage, and troubleshoot Salesforce platform integrations including Zuora, Hubspot, JIRA, Treehouse Partner Relationship Management System, Docusign, Cornerstone for Salesforce Learning Management System, LiveAgent, Totango, Five9s, Inside Sales, and Clicktools. - Serve as Product Manager, Business Analyst, and Salesforce Administrator to high priority initiatives. - Service: Develop and support our Client Success team (channels include email, chat, and phone). Salesforce Communities and Knowledge customization, and deployment. NPS/CSAT Survey tool integration. - Sales & Marketing: Forecasting, Duplicate Management, Lead routing and sales process refinement, Docusign quoting integration, Marketing Campaign automation (lead campaign distribution, dialer campaigns, automated email campaigns, web to lead), custom event and task integration, CTI Phone Integration - Advanced Administrator and Developer Skills: Visualforce page and email templates, process builder, advanced flows to create and updated related objects, custom settings and labels, custom buttons, architecting solutions for integrations with other platforms. - Leverage and manage outsource team to do more, faster, for our business owners

    $40.00 /hr
    113 hours
    4.60
  7. Stefan Spirkovski

    Stefan Spirkovski

    Zendesk Technical Support Specialist

    Macedonia - Last active: 1 month ago - Tests: 7 - Portfolio: 4

    I started to work as a IT support agent, just to try out something new, but then... I fell in love with this type of job. The communication with so many different customers, the art of getting their trust and satisfaction has been a alluring and main driving force for me, for the last 2 years. I love to learn new stuff (kind of addicted to it), and I do that quick and efficiently. With my educational background in IT, I have plenty of technical skills that would come in handy in various situations. I play exceptionally in a team environment, and I consider the team to be my family. I can handle all kind of stressful situations, and I get the best of it 99,9% of the time. I guarantee that if you make your choice to add me to your team or company will be 100% satisfactory.

    Groups: Pro Customer Service

    $16.67 /hr
    1,600 hours
    5.00
  8. Saranya Elanchezhian

    Saranya Elanchezhian

    Expert in dataentry/Article writing/wordpress/HTML/Proofreading

    India - Last active: 6 days ago - Tests: 4 - Portfolio: 6

    I'm a communicator, and the sincerity that emanates from what I say can be heard and felt. I have had extensive experience in dealing with customers and clients in various fields like retail, customer service, training, quality assurance, account management, and business development. English communication skills is my forte and I believe this is my ticket to accomplish tasks asked of me. Writing and speaking are both interests and talents. All the above, plus my good work ethic, will certainly appeal to people who would want detail and timeliness in the work they want done. i am an exceedingly hard-working and dedicated human being. Apart from this I am also versatile and love to handle new challenges that life throws at me. I have been a virtual assistant for five years already, and wit great success, which shows my dedication.

    $3.33 /hr
    91 hours
    5.00
  9. Nasif R.

    Nasif R.

    Graphic Designer

    United Arab Emirates - Last active: 1 day ago - Tests: 10 - Portfolio: 6

    IT Executive with more than 5 Years Experience in Customer IT Support ,and Graphics Designing. worked in a challenging environment handling customers troubleshooting PCs,networks ,etc and my work involved hands on approach like Solving problem, giving solution for customer issues , Solving problem with network,PCs etc. 1 Self motivated, committed & result oriented. 2 Ability to determine priorities & achieve scheduled deadlines. 3 Hard working. Skills 1. Graphic Designing.(Flyer, Icon design, Banners, 3D Modeling,e-ads,etc( 2. Adobe Photoshop. 3. Adobe Premiere. 4. 3Ds Max 5. Technical Customer Support  6. Installing and Configuring Windows Server 2012 7. Operating Systems installation, updating and troubleshooting (Windows 7 / Vista / Xp /Windows Server 2012) 8. LAN Maintenance, monitoring & troubleshooting 9. CCTV Security Camera Configuration and Troubleshooting 10. Virtualization with V-Mware and Hyper-V 11. Active Directory Domain Services 12. User support and complaint handling on hardware and software issues 13. Assisting users in person, via phone and electronically 14. Diagnose and resolve technical hardware and software issues 15. Proven team player and independent worker  Proven ability to prioritise and work to deadlines 16. Dedicated to professional development and ongoing training Flexible, reliable and dedicated

    $10.00 /hr
    936 hours
    5.00