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chat support Job Cost Overview

Typical total cost of Upwork chat support projects based on completed and fixed-price jobs.

Upwork chat support Jobs Completed Quarterly

On average, 141 chat support projects are completed every quarter on Upwork.

141

Time to Complete Upwork chat support Jobs

Time needed to complete a chat support project on Upwork.

Average chat support Freelancer Feedback Score

chat support Upwork freelancers typically receive a client rating of 4.54.

4.54
Last updated: August 1, 2015
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  1. Farheen I.

    Farheen I.

    Your Best Customer Service Representative

    Pakistan - Last active: 1 month ago - Tests: 11 - Portfolio: 3

    One of the Best! Providing *Flawless* Work Assistance as a Professional Provider. I am a results-oriented, knowledgeable and reliable individual, willing to be trained and yet can be depended on to have a few ideas up my sleeve when and where needed. Dedicated to building long lasting and effective relationships with clients and delivering exceptional customer service with a friendly, upbeat attitude. I come to the job with a professional, no-nonsense attitude and the assurance that I can deliver. I tend to impart my skills and knowledge in Customer Service, Technical Support, Administrative Support, Transcription, Virtual Assistance and Email Handling. Customer's satisfaction is my guarantee. My Work Ethics: Time is expensive and I give you the best in that time. I have self taught myself any relevant computer programs that I felt I will need to unify my skills. Communication: I have a fast response to all employers’ queries and concerns. I’ll be available to communicate via email, yahoo messenger, Windows Live Messenger, Skype & Google Talk. I check my emails several times a day and mostly reachable via Messengers. My typing speed = 65 wpm. Some tasks that I am excellent with: - Online/Offline data entry - Web Research - Project Management - Live Chat Support Assistance - Email Handling - Customer Support - Inbound Calling - Ms Office related work - Complaint Handling & - Virtual assistance / Secretarial Support - Expert in Sales Force and many other CRMs My English skills are 5/5 in Reading, Writing and Speaking. Invite me to work for you and I'll be your Best Representative!

    $4.44 /hr
    2,656 hours
    4.49
  2. Japril Yap

    Japril Yap

    Customer Service,Data Entry, Email and Live Chat Specialist

    Philippines - Last active: 1 day ago - Tests: 1

    I am Japril Yap, 27 years old and I studied Major in Banking and Finance. I am friendly, loving, loyal and a dedicated employee. I was once a Customer Specialist, Email Analyst, Data entry Analyst and a Virtual Assistant before for almost 4 to 5 years. We are handling US calls, my task is to give information, assisting members filing a case, queries, billing, feedback, complaints, dealing some administrative tasks and technical stuffs. I can say that I am a good employee since I never give up to task given by our Supervisor and I can work more than 8 hours a day.

    $4.50 /hr
    21 hours
    5.00
  3. Ruby De Castro

    Ruby De Castro Agency Contractor

    Experienced Customer Service Representative/Sales/Graphic Design

    Philippines - Last active: 8 days ago - Tests: 3 - Portfolio: 7

    My experience in working as a Customer Service Representative helped me to build a career at one of the leading BPO Companies with committed & dedicated people, which will help me to explore myself and realized my potential. Willing to work as a key player in a challenging & creative environment.

    Associated with: Professional Technology Partners

    $4.00 /hr
    464 hours
    5.00
  4. Mehmood Rauf

    Mehmood Rauf Agency Contractor

    Web/Internet Research, Data Entry, PA, VA, SEO, Lead Generation

    Pakistan - Last active: 1 day ago - Tests: 17 - Portfolio: 8

    I always commit myself on my job, to produce work results that meet standards for quality and high satisfaction to my employers. I am a very flexible person, is a fast learner and can handle multitasking. I am interested on Data Entry jobs (MS Excel, Spreadsheets, Google Docs., Web Research, E-mail handling, Transferring files to another files, etc.). Availability 8-12 hours per day (60-80 hours per week)

    Associated with: Servico

    $3.33 /hr
    2,264 hours
    5.00
  5. Aasma Sayyed

    Aasma Sayyed Agency Contractor

    Phone, Emails & Chat Customer Support Expert

    India - Last active: 1 day ago - Tests: 5

    OH - Outsourcing Helpers''. Indo-American-Filipino Data & Call Center. Management - Aasma Sayyed & Donald Keith Home Offices - Sunnyvale, California Centers - Mumbai, India - Manila, Philippines Services Delivered: 1. Data Entry 2. Phone; Chat & E-Mail based Customer Support 3. Voice Over Services, of very high and of British & American standards Videos: https://www.youtube.com/watch?v=uL5MoMpl-t4 https://www.youtube.com/watch?v=0RTZrs1vrro Contact Details: Email: - Donald@outsourcinghelpers.com - outsourcinghelpers@gmail.com Cell : +1 (760) 502-6280 +1 (305) 767-1889 +91 9167672973 Skype: outsourcing.helpers Website: https://www.outsourcinghelpers.com Voice Recordings: Male & Female - Agents Simmone : http://vocaroo.com/i/s0ZfM5iGwf7B Kajal : http://vocaroo.com/i/s10o3Htkl6iy Hanna: http://vocaroo.com/i/s1jnJQdcVtwI Donald: http://vocaroo.com/i/s1qaGT7L9WAA Roger: http://vocaroo.com/i/s0VKKBmQyV6i Jake: http://vocaroo.com/i/s0Xkus7GukQB Below are the domains we have a good experience in, as we have teams working on these projects: 1. E-Commerce (US, UK & India) 2. Real Estate (US & India) 3. Tourism (US & India) 4. IT & ITES (US & UK) 5. Mortgage (US) 6. Marketing SEO & SMM (US, UK & India) Strengths: 1. Strong Verbal Communication Skills with no hard accent 2. Friendly Customer Interaction Techniques, even at the time of crisis. 3. Excellent written Communication Skills & Typing speed above 50 WPM. 4. Possess convincing Telephone, Chat & E-mail Etiquette. Also have strong negotiation Skills. 5. Have proven experience in Customer Support aspect of almost every Business 6. Have a fair experience dealing with American, British, Canadian & Australian Consumers 7. Have a silent office setup with a dedicated Cable Internet connection (DSL) of 8MBPS download and 8 MBPS upload speed and also a backup Internet connection of same speed from a different ISP. 8. Power Backup to support seamless operations. 9. Have Dell desktops with i5 processor; 4 GB RAM and 500GB Hard Drive. Also have good USB Headsets (Microsoft) with Quality Mic. And a 20 TB HP Server, to back files. 10. All agents are proficient in using Zendesk, Freshdesk,Skype, MS Office tools, Google Voice & Apps; Internet, Word Press and Computers (Hardware & Networking) and other Social Media Tools for Research and Customer Interaction. 11. We operate 24*7*365 seamlessly. We could happily give away the contact details of few of our happy Clients in US & UK for reference.

    Associated with: OH, Outsourcing Helpers

    $6.00 /hr
    166 hours
    4.95
  6. Saol Matthew Florin

    Saol Matthew Florin

    Citrix Xenapp, PVS, Vmware / Technical Support Rep / Remote Desktop

    Philippines - Last active: 11/29/2014 - Tests: 7 - Portfolio: 2

    I am Matt, an experienced technical support person who have more than 9 years of I.T. experience in the field of call center and banking industry. My current role now is Citrix Administrator in a Financial company. I handle the Citrix Xenapp, Xendesktop, and PVS infratructure of the company. Previously, I am a level 2 support for VDI users in the Asia Pacific Region from same company. we support VDI (VMWARE) , and application issues via mail, remote connection , and through phone. My expertise is on Citrix Xenapp 6.5, PVS and Xendesktop using vmware. I can also handle desktop support and I am also well versed in PC hardware troubleshooting, Virus removal, computer networking, internet issues, isolating computer slowness, etc. I have previous teaching experience as well and I can teach computer technical related subjects. My work experience includes 1.5 year as an I.T. instructor; 5 years as Level 2 technical support engineer ; and currently 3 years as a VDI level 3 support . You can check out my communication skills through my sample youtube videos at http://www.youtube.com/user/saolmatt/videos.

    $4.50 /hr
    32 hours
    4.61
  7. Ranie C

    Ranie C Agency Contractor

    Customer Service Rep, SEO, order processing, Virtual Assistant

    Philippines - Last active: 09/27/2013 - Tests: 2 - Portfolio: 2

    I'm a call center agent for the past two years here in the Philippines. Calling inbound and outbound technical support and telemarketing. and been working freelancer for almost 4 years now. my latest job was working in a noodle company. responsibilities includes: Customer service rep, Handling customers concern problems about the orders (need to archive/solve customers concern everyday), Tracking packages, Chat support, Email handling, Order processing, Data works (credit card transactions, invoicing, excel reporting), Calling Banks in the US (Credit card customers Concern) Voice mail transcriptionist, All around Virtual Assistant. I also have 1 year experience working in an IT company here in the Philippines as an SEO, doing link building such as profile creator, directory submission, social book marking, social media, blog commenting (micro blogging), forum posting, link exchange, classified ads, online groups (yahoo groups and Google groups), press release submission and article submissions.

    Associated with: iSupport Global Services Agency

    $3.89 /hr
    1,398 hours
    4.00
  8. Imam Hossain

    Imam Hossain Agency Contractor

    Web Developer Administrative Support Data Entry Web Research

    Bangladesh - Last active: 2 months ago - Tests: 6 - Portfolio: 8

    Over the last 3 years, I have developed a wide range of websites using Data Entry, Web Research for build the company. I am also expert in the following areas: ````````````````````````````````````````````````````````````` 01. WordPress theme and plugin customization, 02. Web Developer & Web designer, 03. PHP developer 04. Chat Support, 05 .Data Entry, 06. YouTube Videos Uploaded, 07. PDF To Excel, 08. Research, 09. Website Content Writing, 10. Blog Comment-er, etc.

    Associated with: MASB SOFT

    $3.00 /hr
    427 hours
    4.68