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chat support Job Cost Overview

Typical total cost of Upwork chat support projects based on completed and fixed-price jobs.

Upwork chat support Jobs Completed Quarterly

On average, 141 chat support projects are completed every quarter on Upwork.

141

Time to Complete Upwork chat support Jobs

Time needed to complete a chat support project on Upwork.

Average chat support Freelancer Feedback Score

chat support Upwork freelancers typically receive a client rating of 4.54.

4.54
Last updated: August 1, 2015
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  1. Anabhel S.

    Anabhel S.

    All-Around VA (Mailchimp, Graphic Design, Web Researcher/Data Entry)

    Philippines - Tests: 14 - Portfolio: 56

    I'm looking for a full-time job wherein i can exert my knowledge and skills. I'm a fresh graduate, took up Associate in Computer Technology in one of the prestigious computer colleges here in the Philippines. For 2 years in college, Im already proficient in making web designs using HTML, CSS, and also manipulating images and graphic design using Photoshop, Illustrator, Lightroom and GIMP. I've also tried creating programs using JAVA, C++, MS Access, Visual Basic 6, and Vb.Net. I am also proficient in Web Research, Data Entry and creating documents using MS OFFICE (Word, Excel, Presentation, Access, Publisher) and Open Office (writer, calc, impress) My objective is to provide a good quality of work for my employers' satisfaction.

    $4.44 /hr
    2,310 hours
    3.81
  2. Nino Torena

    Nino Torena

    Chat Support/Customer Service/Technical Support

    Philippines - Tests: 4

    Chat-support Sales and Tech specialist, Customer Service Representative Tier 2, Assistant Supervisor for Technical Support Tier 3, Knowledge with computer basic repair and installation. To build a long lasting relationship with my clients that will give them high satisfaction result using my strong organizational skills, educational background, and work expertise related to their concerns. I aim to work best for the company.

    $4.33 /hr
    0 hours
    0.00
  3. Mariz D.

    Mariz D.

    Technical Support/ Customer Service/ Executive Assistant

    Philippines - Tests: 9

    I've been working in a call center for almost five years already.I first worked for Target as a Customer Service Representative wherein we take calls and assist customers regarding their orders online; process refunds, credits and exchanges if necessary; provide information about our products and services.After a few months, I was transferred to a diff. account and that is FTD (Florist Transworld Delivery).I worked as a sales consultant and my job tasks were to convert every call into sales by using effective marketing strategies.I also provide customer support throughout the order fulfillment process and interact with suppliers and place product orders for order fulfillment.Then I worked for T-Mobile GenCare as a customer service/ sales representative. Here, we do resolve customer complaints via phone, email, mail or other media.We also assist with placement of orders, refunds, exchanges; cancel or upgrade accounts. We take payment information and other pertinent information such as address and phone numbers; provide company information and services. We answer questions and suggest solutions in relation to products and services. Lastly, we inform customers about deals and promotionsI worked for Clearwire, an internet service provider, as a technical support representative.With my previous job, we do basic troubleshooting for internet connection.We troubleshoot for speed and connectivity issues.We also resolve username and password problems, uninstalling and reinstalling basic software applications, verifying proper hardware and software setup, power cycling equipment, assisting with navigating around application menus and troubleshooting email issues.We are also knowledgeable with Windows Operating System and Mac OS.We also do chats with our Tier II Support for further assistance with our clients' technical issues.

    $3.33 /hr
    0 hours
    0.00
  4. Cyril Grace Respecia

    Cyril Grace Respecia

    Telemarketer, Expert Data Entry & Web Researcher

    Philippines - Tests: 6

    Two years experienced in call centre. I have developed skills in call handling and in excellent customer service. My core competency lies in good communication, listening and I follow instructions with exactness. Teaching English to other speakers. Expert in data entry and web research.

    $3.00 /hr
    0 hours
    0.00
  5. Farsab Butt

    Farsab Butt

    Web Apps / Web Developer,Sr.PHP5(OOP),MYSQL,HTML5,CSS3,jQuery,VA,SEO

    Germany - Tests: 8 - Portfolio: 8

    My Skills: * PHP, MySQL Database Driven Applications enhanced by JavaScript, jQuery, AJAX, HTML5, CSS3 * Wordpress Development - Wordpress Theme Development with backend - Wordpress Plugin Development * BigCommerce Management * Object Oriented Programming * Custom Content Management Systems Development * Clean and Robust Coding * Working with any API * Semantic Markup/Valid Code * Document Object Model (DOM) Manipulation/Working with DOM. * Webpage Structure (Microdata) * Magento - Ecommerce Solution * Data Structure and Data Controlling * MVC Framework (Codeigniter) * Database Structure and Relational Databases * Complex MySQL Queries * Backbone JS * SlimPHP API * AutoCAD * Great Potential to pick up and eager to learn Latest web technologies to expand the skill set. 2200+ Quality and Productive Hours on oDesk. Over the last 6 years, I have developed a wide range of websites from Scratch and from CMS such as Wordpress including sites for companies, small businesses and Magazine or News sites . My core competency lies in complete end-end management of a new website development project, and I am seeking opportunities to build websites from the ground up for you or your business. Ability to build Database (MySQL) Driven Applications with PHP (Object Oriented Programming approach). I work using WAMP stack (Apache, PHP, MySQL). I also have experience in the following areas: AJAX, Adobe Photoshop,Cpanel, webmaster tools, and SEO (Whitehat).

    $20.00 /hr
    2,285 hours
    4.93
  6. Gino alberto V.

    Gino alberto V.

    Graphic Artist | Data Entry Expert | PA/VA | PC Technician

    Philippines - Tests: 2 - Portfolio: 38

    Hi, I am Gino Alberto Villanueva and I mean business. My area of expertise are the following: 1) Creating graphic layouts using adobe photoshop, I specialize in printable media such as business cards, flyers, brochures, posters, invitations, etc. but I can also create company/personal logos, t-shirt design layouts and tarpaulin layouts. 2) I am also good at Data Entry, just give me the basic instructions about the task and I will do it for you. I can easily do basic Copy-Paste tasks, English transcribing work, Research, Data Encoding and even Scripted Email Handling or Chat Support. 3) I also know basic PC troubleshooting, anything from removing common computer viruses, speeding up your system, and to reformatting your OS.

    $8.89 /hr
    4,598 hours
    4.76
  7. Ramkumar T.

    Ramkumar T.

    Virtual Admin Assistant with moderating websites and writing articles.

    India - Tests: 11 - Portfolio: 32

    I have professional experience in providing - virtual assistance, web research, data entries, article writing, managing social sites, blogs, forums and webpages. I have a knowledge in the following software and tools. - Ms office (word, excel, presentation) - Word press, Webs, Wix and Basic HTML - Simply-cast, Ticket fly, postlets, file maker pro - Eventbrite - Drop box, Google drive - Quick books, Fresh books - Project management sites like asana, chat-work - Online communication tools like Skype, Hangouts Also I've have an experience in book keeping and financial accounting tasks. I can reconcile the monthly bank statements and generate bills and invoices using any book keeping software. I've have a profile in Elance, Php, Guru too. I can retrieve any kind of data from web and I have done projects like scrapping specific medical products along with its description, compiling contacts of attorneys, realtors. And I have also created speakers database using file maker pro for a Canadian cassette publishers of conference. I can assist you with your routine works so that you can do what you love to do. Specialties: Administration Services, Virtual Assistant, Copy writing, Website Design (WordPress), Blog writing, Payment Services, PowerPoint Presentations, Internet Research, E mail Handling & Support, Social Media Weekly Services, Book keeping, Excel & Data Entries. I have built website with platforms like wordpress, godaddy, wix, webs. Guaranteed : -Responding with a less turnaround time -Keen attention to details -Quality assurance. -Submitting completed file by meeting deadlines. - Regular Skype and email communications with the clients.

    $7.00 /hr
    1,049 hours
    4.74
  8. Mohammad Ali Mehmood

    Mohammad Ali Mehmood

    Customer Services Representative

    Pakistan - Tests: 16 - Portfolio: 6

    I am working as a customer support agent from last 3 and half years. During my 3 and half years of experience, I have been professionally trained to Listen patiently, understand the customer problems correctly, gather all the relevant information and compose the best response for the customer to make sure that all of their concerns gets addressed in a very polite, professional and delightful manner. I love working as a customer services representative because I love to interact with people, listen to them, understand their problems and help them with the best of my abilities. In addition, I have a diverse set of skills that I had mastered in last many years and following are my expert areas: - Live Chats Support (Currently working) - Email Response Handling - Ticket Support (Worked on Kayako & Zen-desk ticket System) - Phone Support - MS Office (complete) - Web Research - Power Point Presentations - Prezi Presentations - Data Entry of All type Lastly, I just want to say that I am always ready to learn new things and to enhance my skills. So looking for an opportunity to best utilize my expertise as well as to learn new skills...

    $8.89 /hr
    13,183 hours
    5.00
  9. Rhonda R.

    Rhonda R.

    Chat & Email Support, Web Researcher, Admin Assistant

    Philippines - Tests: 7

    I am working as a Product Support Specialist under a Fortune 500 company for more than 9 years now providing after-sales support for SOHO networking devices, home automation gadgets, and non-networking products through Live Chat and Email. I am a fast-learner, self-motivated professional, who is a team-player, as well. With my capabilities and resources, I want to excel in any work I do, to provide assistance to anyone in need, and to earn according to what I deserve.

    $3.00 /hr
    119 hours
    4.93