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Typical total cost of Upwork chat support projects based on completed and fixed-price jobs.

Upwork chat support Jobs Completed Quarterly

On average, 132 chat support projects are completed every quarter on Upwork.


Time to Complete Upwork chat support Jobs

Time needed to complete a chat support project on Upwork.

Average chat support Freelancer Feedback Score

chat support Upwork freelancers typically receive a client rating of 4.57.

Last updated: October 1, 2015
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Eleonor Quinit

Eleonor Quinit

Email Support, Chat Support, Data Entry, Content Moderator

Philippines - Tests: 2

I worked as a content moderator for a popular website and search engine for three years. My experience as a content moderator includes reviewing images, videos, and text (comments). I was the one who reject, approve, and escalate contents before it publishes. As part of my job, I also delete images, videos, and text even if it is already published in the website and creating abuse reports if and when the content has terms of service violation. I also worked as an email and chat support for a year dealing with technical issues by identifying the issue of the client and providing a solution by guiding client through corrective steps. Aside from the above mentioned, I worked as a technical support and my job includes handling calls from clients overseas, providing easy and understandable instructions and tecniques to be able to come to the correct solution to the client's issue.

100% Job Success
$5.00 /hr
4,133 hours

AM Siddiquie

AM Siddiquie Agency Contractor

DEAR, Xero, Excel, Data Collection, Accounts, Access & Word Expert

Pakistan - Tests: 12 - Portfolio: 30

I am here to provide Quality Services and earn good relationship with employers and other team members. I have experience in following type of tasks with multitasking approach & reporting know how 1. Bookkeeping / Accounting on Xero, DEAR Inventory, QuickBooks online, Sage Accounting, Peachtree, Bigredcloud, Excel, Access & other Cloud Accounting Applications 2. Web data scraping using VBA & other tools, Data Collection, Data Entry, manipulation, sorting & Analysis, Web Research Work 3. PDF conversion to Excel, Word, Database or text and PDF Editing 4. Customer Support (via Live Chat & Email) & Email Response Handling using Outlook 5. MS Excel template / Spreadsheet (including Advance Excel Functions, Forms, Power Pivot, Charts, Macros & VBA) 6. MS Word template / Document automation (including Forms, eBooks, Mail merge, Macros & VBA), DEAR Inventory & Xero Templates Customization 7. MS Access database designing & database management 8. MS PowerPoint Presentation designing with animation & transition effects 9. Google Spreadsheets & Google Docs 10. Product listing, Store Management & order processing on Amazon,,, eBay, Magento, Prestashop, WordPress, Drupal, Joomla, Moodle & other eCommerce platforms 11. Easy & fast communication via Skype, Viber, Whatsapp, Google Talk & Email & Team meeting arrangements 12. Article Writing, WordPress posts and Blog posts 13. Facebook / LinkedIn / Twitter Page Admin profile Management

Associated with: Excel & Access Solutions

100% Job Success
$5.56 /hr
2,260 hours

Von C.

Von C. Agency Contractor

Customer Service and Technical Support

Philippines - Tests: 11 - Portfolio: 4

A career with a progressive organization that will use my education, skills, talents, abilities, and experience in an executive capacity, and to work in a company that would be a very valuable experience to enhance my knowledge of the industry. Seeking for a position where my extensive experience will be further developed and utilized. - Highly competitive , self-starter who is organized, disciplined, loyal and goal oriented. - Excellent communication skills demonstrated by the ability to work with people of diverse backgrounds. - Well trained in dealing with customers and in giving the service that could exceed their expectations. - Resourceful and committed. Versatile and adaptable. - Friendly and enthusiastic. - Conduct and guide root cause analysis sessions, with full report on solutions. - Transferrable skills learned within this position are establishment of effective documented, analysis and reporting system. - Determining areas for process improvement and control and working to achieve realist planned results.

Groups: BigCommerce

Associated with: ESC Interactive

100% Job Success
$13.33 /hr
8,727 hours

Jodylee dale V.

100% Job Success
$5.56 /hr
9,128 hours

Raymond M.

Raymond M. Agency Contractor

First-rate Business Services and Projects Coordinator

Philippines - Tests: 10 - Portfolio: 5

I enjoy resolving problems, taking on challenges(up to a certain extent), and being a part of the business growth factor. If you are looking for the person that puts fires and improves service levels, then I would like to work with you.

Associated with: Simplified Agency

100% Job Success
$6.00 /hr
3,575 hours

Krisha Villanda

Krisha Villanda

Architect student and an Entrepreneur

Philippines - Tests: 4

I for one is very flexible in one's work at all time. I am the type of employer that you can talk to me whether I am bad at this or not. I am very flexible with people. I can work under pressure and give creative ideas when needed. I am also an honor student and an Architect student, as you see going through the journey of being an Architect student teaches you a lot by enhancing your skills on building a house design, creative thinking, work under pressure because of many plates and especially enhancing our skills to talk to clients to pursue and inspire them on what they want and how we can sell this product through they're liking. As you see a company should always think outside the box and I can assure you, I am that. Not only that I can benefit from you but you can benefit from me as well.

$6.00 /hr
2 hours

Salahuddin Razib

Salahuddin Razib Agency Contractor

Server Administrator, Automation, Script, C++, VC++, AutoIt, imacros

Bangladesh - Tests: 10 - Portfolio: 2

Virtual Assistant, Programmer and Automator. Can do Ad posting and Lead Generation. I can make web bots, I have good experience in windows automation. I have worked with AutoIt, imacros, Sekuli, winautomation, autohotkey etc. I can fix any hardware, network and OS related problem of PC or Server. I have good experience in troubleshooting and virus removal. I have experience in web scraping too. I am a system administrator, I have good experience in Linux and Asterisk. I also want challenging Development and Programming position where i can apply my technical skills and experience to facilitate the success of complex and large project. I want established my self as a professional software developer and programmer, so that over last 8 years I have developed wide range of desktop application for my clients using VB, .NET, C#, C++, Delphi, MySql, Access.

Associated with: Interwave

75% Job Success
$12.00 /hr
134 hours

Rhey Anthony Ramirez

Rhey Anthony Ramirez

Joomla/Wordpress/Cpanel/Virtual Assistant/ Marketing/ Customer Service

Philippines - Tests: 19 - Portfolio: 47

What I know? ✓ Create Instructional Videos using camtasia ✓ Create Video out of powerpoint presentation or flash video. ✓ PHP programming ✓ Configure themes (html, wordpress, joomla) ✓ Install and configure vanilla forums in your hosting ✓ Install and configure Lime Survey in your hosting for surveys, polls and online exams ✓ Implement Opt - in Designs to capture emails for subscription and marketing. ✓ Modify joomla and wordpress codes. ✓ OSE membership software expert - modification when needed. ✓ Modify template CSS codes to match the existing needs if the default settings needs tweaking. ✓ More than 5 years experience on Customer Phone, chat, email Support. ✓ Research for your business. ✓ I do web designing and web development for your business or for your personal use. ✓ Integrate Clickbank and adsense to your website. Web Hosting knowledge: setup website, forward domain, point domain to specific folder. ✓ Godaddy ✓ Siteground ✓ Hostgator ✓ FatCow ✓ Cpanel ✓ BlueHost ✓ Hostgator ✓ many more. Computer Remote Access Expertise: ✓ Mac Applications installation and assistance ✓ Windows installation on mac assistance ✓ installation of applications for windows / MACs ✓ Advice and Tutorials about your computer My current Skills are as follows: ✓ php and sql, css ✓ create website like forums, e-store, with log in, registration and more. ✓ SEO ready websites ✓ Video Editing and after effects template editing ✓ Optimize Press ✓ Create a Wordpress based website ✓ Convert JPEG or PDF Files into MS Word/Excel Format ✓ Submit/Upload your videos to video sharing sites ✓ Make Good Reviews for your Business ✓ Sending Bulk/Individual Email ✓ Transcribe Audio/Video Files into Text format and proof read. ✓ Edit or Retouch Pictures ✓ Create a joomla based website ✓ Research and rewrite articles. ✓ update wordpress and joomla site content. File Sharing: ✓ Google Drive and Docs for simultaneous editing. ✓ Dropbox ✓ I am also familiar with the following Social Media Websites: ✓ Facebook, Twitter, LinkedIn, Blogger, Hootsuite,, Google Docs, Google ✓ Plus, Wordpress, SocialOomph, Gist, Four Square, Nimble and many more.

Groups: Application Developers Alliance, Bluehost Developers and Designers...

100% Job Success
$16.67 /hr
6,423 hours