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chat support Job Cost Overview

Typical total cost of Upwork chat support projects based on completed and fixed-price jobs.

Upwork chat support Jobs Completed Quarterly

On average, 132 chat support projects are completed every quarter on Upwork.


Time to Complete Upwork chat support Jobs

Time needed to complete a chat support project on Upwork.

Average chat support Freelancer Feedback Score

chat support Upwork freelancers typically receive a client rating of 4.57.

Last updated: October 1, 2015
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Eleonor Quinit

Eleonor Quinit

Email Support, Chat Support, Data Entry, Content Moderator

Philippines - Tests: 2

I worked as a content moderator for a popular website and search engine for three years. My experience as a content moderator includes reviewing images, videos, and text (comments). I was the one who reject, approve, and escalate contents before it publishes. As part of my job, I also delete images, videos, and text even if it is already published in the website and creating abuse reports if and when the content has terms of service violation. I also worked as an email and chat support for a year dealing with technical issues by identifying the issue of the client and providing a solution by guiding client through corrective steps. Aside from the above mentioned, I worked as a technical support and my job includes handling calls from clients overseas, providing easy and understandable instructions and tecniques to be able to come to the correct solution to the client's issue.

100% Job Success
$5.00 /hr
4,087 hours

Raymond M.

Raymond M. Agency Contractor

First-rate Business Services and Projects Coordinator

Philippines - Tests: 10 - Portfolio: 5

I enjoy resolving problems, taking on challenges(up to a certain extent), and being a part of the business growth factor. If you are looking for the person that puts fires and improves service levels, then I would like to work with you.

Associated with: Simplified Agency

100% Job Success
$6.00 /hr
3,575 hours

Von C.

Von C. Agency Contractor

Customer Service and Technical Support

Philippines - Tests: 11 - Portfolio: 4

A career with a progressive organization that will use my education, skills, talents, abilities, and experience in an executive capacity, and to work in a company that would be a very valuable experience to enhance my knowledge of the industry. Seeking for a position where my extensive experience will be further developed and utilized. - Highly competitive , self-starter who is organized, disciplined, loyal and goal oriented. - Excellent communication skills demonstrated by the ability to work with people of diverse backgrounds. - Well trained in dealing with customers and in giving the service that could exceed their expectations. - Resourceful and committed. Versatile and adaptable. - Friendly and enthusiastic. - Conduct and guide root cause analysis sessions, with full report on solutions. - Transferrable skills learned within this position are establishment of effective documented, analysis and reporting system. - Determining areas for process improvement and control and working to achieve realist planned results.

Groups: BigCommerce

Associated with: ESC Interactive

100% Job Success
$13.33 /hr
8,695 hours

Edwin Buitrago

Edwin Buitrago

Recruiting-management-support-virtual assistant

Colombia - Tests: 7

I have worked over the last year as a Senior Resources Manager for where I was able to expand my knowledge and experience on a daily basis starting from my capacity to recruit and identify good professional Engineers to be able to make the best decisions for the different companies we work with to make sure they get the best qualified candidates to hire. I am a fully bilingual candidate with more than 6 years of experience working with US based customers and with a great capacity to work under different circumstances and achieve all the goals required. I have extensively proven my capacity to learn anything really fast and be proficient in a short period of time, I consider myself a total package candidate as per the experience I have in a lot of different business areas which gives me the confidence to work under any environment and all the different situations that need to be handled. I am confident to say that I can provide any company a great level of experience, quality and proficiency consistently. And that I will be always open to learn new things and new lines of business that can help me grow.

100% Job Success
$7.78 /hr
6,547 hours

Archie M.

Archie M. Agency Contractor

Facebook Marketing Manager, Customer Service, Virtual Assistant, Email

Philippines - Tests: 6 - Portfolio: 26

Do not be afraid to pay for quality. In reality with most things, you sincerely do get what you pay for. SATISFACTION GUARANTEED! So why wait, click the green CONTACT button in the upper right to inquire about my affordable rates. My rates are always negotiable to tailor your needs. Get that JOB DONE and get that right FREELANCER(s) Let us talk TODAY. Agency I LOVE ISRAEL!

Groups: BoonEx,

Associated with: Contact Center Administrative Support Agency, Contact Center Writing and Translation, Contact Center Customer Service Agency, Mobile Apps Development, Contact Center Web Development, Contact Center Business Services Agency, Contact Center Networking & Information Systems, Contact Center Support Outsourcing ™ Agency Agency, Contact Center Sales & Marketing Agency, Contact Center Design & Multimedia Agency

100% Job Success
$3.33 /hr
12,983 hours

Dawn rica B.

Dawn rica B. Agency Contractor

Rockstar V.A. / DATA ENTRY Rep / Email or Chat Support Specialist

Philippines - Tests: 5

Seeking for any of the following home based jobs: - Data Entry / Data Mining / Data Encoding - Online / Web research - Editing office support documents - Email handling / Chat Support - Ad posting on Free Ad sites My goal is to deliver exceptional results on each and every tasks assigned by my clients, and provide quality service. With my assistance, files are enhanced and presented systematically, excellent customer service is given, and notable assistance is provided to every client's office or administrative work. ======================================================= If you're looking for skilled individuals in the field of white hat SEO and very trainable if they have less knowledge on a given task, then we are the right people for the job! Field of competencies include: - Traditional Link Building - Local SEO - Guest Posting - Internet Marketing Consulting - Keyword Research - Competitive Research Guest Blogger Website: Author's name: Andrea Walters Guest Blogging Samples: 1. 2. 3. Bookmarking: 1. 2. 3.

Associated with: Outsourcing Group of Manila

91% Job Success
$4.00 /hr
4,088 hours

Syed A.

Syed A. Agency Contractor

Business Manager

Pakistan - Tests: 5 - Portfolio: 28

Hello my name is Ali and I am from Pakistan and I would like to introduce my self as a committed and hardworking Mid to Senior Level management professional who strives for excellence. I have no issues working through any time zones and will ensure that my clients get their money's worth. I have high speed internet with loads of bandwidth and also have multiple power back up sources so no down time is expected on my side. I am proficient with several accounting and project management software such as Xero, Wave, Sage, ZenDesk and Asana to name a few. I also have great grip on Ms Word, Excel and Power point. I am a complete professional with expertise in Accounting and Finance along with several other work attributes which I have listed below: -Professional Virtual Assistant (Placed in the TOP 30%) -Book Keeping -Financial Services -Project Management -Data Entry Specialist -Financial Blogger

Associated with: Rocket Center

100% Job Success
$7.78 /hr
8,739 hours

Avinash Chandra

Avinash Chandra Agency Contractor

Ticket, Chat, Phone, Email Support Agent

India - Tests: 16 - Portfolio: 3

Greetings! I have a friendly, professional demeanor and am a confident multitasker, allowing me to take on several responsibilities at once. I'm a quick learner and enthusiastic. I look forward to working with you as a customer service rep as well as your go-to guy for any additional projects you need assistance with. I am experienced, competent and organized person with tested skills and capabilities in; > Customer Support ( Wordpress, eBay, Blog, PHP, Joomla, Marketing, eCommerce ) > Technical Support ( Windows XP, Windows 7, Windows 8.1, Mac OSX, Linux ) > Phone Support ( x-lite , skype , ring central , magic jack ) > Ticket Support ( Right Now, Helpshift, Zendesk , Kayako , HP Service Desk and many more ) > Live Chat Support ( Live Chat , Comm100, Zoho, Zopim, Livezilla, Velaro and many more ) > Email handling ( Gmail, Yahoo, Hotmail , Microsoft Exchange, Outlook, Office 365 ) > Admin Assistance ( Data Entry, Analysis, Processing, eBay & Megento, Web Research ) > Virtual Assistant ( Calender, Receptionist, Personal Assistant, Operator ) > Graphics Design : Logo Design, Header, Banner, Facebook Cover, Social Media, Business Cards, Design, Photoshop > Internet researching : Google, Bing, Wikipedia > Technical Writer : Computer related tips and tricks, Android, iOS and Windows Mobile support Being a graduate in Information Technology, I believe that my Skills, Experience, Knowledge as well as fluent English in verbal and written is vital for working for you. Additionally, I am highly organized, provides unsurpassed service, professionalism, invaluable support and knowledge. With an eye for details and intense passion for everything about online support, my enthusiasm for this industry is palpable. I marvel in accuracy reasonable turn around time, strong computer skills and I enjoy being an independent asset rather than a cost center. I have reliable internet connection with 5 Mbps upload and download and working HD Webcam, Skype, 40+hours a week at my disposal to work for you. I was also a Top Provider in oDesk now Upwork Top 25 Providers in Odesk :

Groups: Bluehost Developers and Designers, MailChimp Experts Group...

Associated with: Computer Help Online

$11.11 /hr
6,862 hours

Varun Jhingran

Varun Jhingran Agency Contractor

Expert on Data Analysis, Customer Care, Content Writing

India - Tests: 2 - Portfolio: 3

My core strength areas are advanced skills in: Customer Care, Collections, Content writing, Video Transcription, Audio Transcription, Linked In Marketing, Excel Dashboards & Data analysis. All my jobs on oDesk have earned me 5 stars so far, since I deliver nothing short of excellence, consistently. I am going strong with 1800+ hours and 6 jobs on this portal. I bring to the table 13 years of experience working for stellar organizations like Dell, IBM and GE Capital. I am a commerce Graduate and Six Sigma Green Belt Certified. Owing to my eye for detail, my listening skills and my adaptable spirit, I am confident that I will leave you impressed with my performance. I have managed large teams in Customer Care and Collections and can do the same for you. I can also create compelling content that evokes your readers curiosity. In case you want reports done, dashboards created or Audio transcriptions / Video Transcriptions done, I am your go-to person. Looking forward to forging lasting work relationships on oDesk.

Groups: Pro Customer Service

Associated with: Resolve on Call IT Solutions Pvt Ltd

100% Job Success
$8.89 /hr
2,574 hours