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chat support Job Cost Overview

Typical total cost of Upwork chat support projects based on completed and fixed-price jobs.

Upwork chat support Jobs Completed Quarterly

On average, 141 chat support projects are completed every quarter on Upwork.

141

Time to Complete Upwork chat support Jobs

Time needed to complete a chat support project on Upwork.

Average chat support Freelancer Feedback Score

chat support Upwork freelancers typically receive a client rating of 4.54.

4.54
Last updated: August 1, 2015
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  1. Eleonor Quinit

    Eleonor Quinit

    Email Support, Chat Support, Data Entry, Content Moderator

    Philippines - Tests: 2

    I worked as a content moderator for a popular website and search engine for three years. My experience as a content moderator includes reviewing images, videos, and text (comments). I was the one who reject, approve, and escalate contents before it publishes. As part of my job, I also delete images, videos, and text even if it is already published in the website and creating abuse reports if and when the content has terms of service violation. I also worked as an email and chat support for a year dealing with technical issues by identifying the issue of the client and providing a solution by guiding client through corrective steps. Aside from the above mentioned, I worked as a technical support and my job includes handling calls from clients overseas, providing easy and understandable instructions and tecniques to be able to come to the correct solution to the client's issue.

    $5.00 /hr
    3,837 hours
    4.99
  2. Raymond M.

    Raymond M. Agency Contractor

    First-rate Business Services and Projects Coordinator

    Philippines - Tests: 10 - Portfolio: 5

    I enjoy resolving problems, taking on challenges(up to a certain extent), and being a part of the business growth factor. If you are looking for the person that puts fires and improves service levels, then I would like to work with you.

    Associated with: Simplified Agency

    $6.00 /hr
    3,575 hours
    4.93
  3. Von C.

    Von C. Agency Contractor

    Customer Service and Technical Support

    Philippines - Tests: 11 - Portfolio: 4

    A career with a progressive organization that will use my education, skills, talents, abilities, and experience in an executive capacity, and to work in a company that would be a very valuable experience to enhance my knowledge of the industry. Seeking for a position where my extensive experience will be further developed and utilized. - Highly competitive , self-starter who is organized, disciplined, loyal and goal oriented. - Excellent communication skills demonstrated by the ability to work with people of diverse backgrounds. - Well trained in dealing with customers and in giving the service that could exceed their expectations. - Resourceful and committed. Versatile and adaptable. - Friendly and enthusiastic. - Conduct and guide root cause analysis sessions, with full report on solutions. - Transferrable skills learned within this position are establishment of effective documented, analysis and reporting system. - Determining areas for process improvement and control and working to achieve realist planned results.

    Groups: BigCommerce

    Associated with: ESC Interactive

    $13.33 /hr
    8,494 hours
    4.08
  4. Joseph Razon

    Joseph Razon

    Customer Service / Graphic Design

    Philippines - Tests: 2 - Portfolio: 21

    I am an experienced customer service personel and have been working as a client service associate for more than 2 years. Using my proefficiency in Microsoft Office and Google Docs, I get the job done with accuracy and speed. My job required me to adapt to more than 1 Content Management System to handle their data. I have also previously worked for as a property listing manager where I managed a 4 people team including me. I was tasked to manage the team's accuracy while doing information research and compiling of documents needed each property listed.

    $4.44 /hr
    6,733 hours
    4.96
  5. Vipul Pradhan

    Vipul Pradhan

    Customer Support - Chat / Email / Ticket Support - Technical Support

    India - Tests: 7 - Portfolio: 13

    Excellent verbal & written English. Unique combination of skill-sets. Fast learner. Virtualization. VirtualBox. Mailserver setup. Translation (English, Marathi, Hindi & Gujarati). Basic WordPress setup; password recovery & MU setup. Basic Joomla setup & password recovery. Data entry. Video editor. Audio editor. Photo editor. Vector tracing. Map creation. Visualizer. Trainer. Documentation. I am also a Certified Angel Card Reader™. My skills: Troubleshooting of problems with computer hardware & networking: I am comfortable using Windows and Linux both as a desktop operating system as well as a troubleshooting tool. I can troubleshoot and resolve virus & spyware related problems; plus a lot of other issues that are related to hardware & software. Websites: I have experience setting up websites. Though, I have very limited skills as a developer, I have successfully setup a few websites for my clients. Instead of the developing side, I have a very good understanding of the website backend and the technicalities involved in setting up a website. Vector Graphics: I have been using Adobe Illustrator since quite some time now. I am learning to achieve expertise in it, so I often use the Internet to learn whenever I am stuck. Being a fast learner enables me to learn things fast as well as also add my own ideas. Reading Tarot and Oracle cards. Typing, Documentation & Translation: I have been an expert in Microsoft Word and also have worked with Adobe InDesign. I can do all tasks that you could do in Microsoft Word for a good formatting. InDesign has more options for flexibility when preparing documents such as portfolios, manuals, brochures, etc. I also do translation (English, Hindi, Gujarati). See my portfolio for examples. Photo Editing: I can do things like Removing background; Adding custom background; Make-up effects for faces; Color correction; Black&White to Color; and other relevant things. Video Editing: I have mostly edited wedding videos. Where I've used effects and tricks suitable for weddings. Some of the skills involved are Adding music; Retaining original sound; Enhancing original sound and making it suitable to listen; Add/create titles with effects using AfterEffects; Making slideshows from pictures and videos; Making Blurays and DVDs with customized menus; and many more.

    Groups: Pro Customer Service

    $10.00 /hr
    4,480 hours
    4.89
  6. Jeneth D Gile

    Jeneth D Gile Agency Contractor

    Reports Analyst and Virtual Admin Support

    Philippines - Tests: 8 - Portfolio: 8

    A dedicated person who thrives in pressure situations and can be counted on when the going gets tough. Enjoys complex multi-faceted assignments where pulling together a collaborative pool of skills is essential. I have excellent skills in Reports analysis and template creation. With more than 8 years experience in customer service, sales, and helpdesk support.

    Associated with: STU-Plus, STU-Plus

    $9.00 /hr
    3,493 hours
    4.81
  7. Leopoldo M.

    Leopoldo M. Agency Contractor

    Infusionsoft, Wordpress, and Membership Site Specialist

    Philippines - Tests: 7

    I am your side-kick serving since 2011 with a solid foundation in Infusionsoft and Internet Marketing. Mastered other auto-responders like Aweber, GetResponse, and MailChimp. I have built integrations with OptimizePress, LeadPages, Clickfunnels, GoToWebinar and Evergreen Business Systems. Created and integrated membership websites with CustmerHub, iMember360, Wishlist and OptimizeMember. Used other application such as Zapier, PlusThis, Asana, Slack, Teamwork, Skype, Google Apps, WhatsApp, and many others. Manages websites and servers. I am a real person and have a real feedback! In life, I experience many things: the good, the bad, and the ugly. It all makes me real and made me what I am today! No white washing. Just plain me! Thank you very much, to all my clients. You have made me strong! Thanks for your trust! I'm a FULL TIME CONTRACTOR ON UPWORK. I've been working at Upwork for more than 4 years now and continues to take good care of my buyers/employers and work for them with ease and efficiency without causing too much expense. Last Dec. 2012, I experienced a connectivity hic-cup which caused me and my clients many miscommunications and delays. But after I was able to add my third connectivity line, now I am able to insure smooth business transactions and deliverables. Rest assured that all your needs are taken cared off. Accuracy speed and delivery sets me apart from the vast crowd of online providers. I would like to develop a long term employment with my buyers. Now if you happen to look for a highly skilled infusionsoft integrator. You are looking at the one! May it be directly to your website or using an OptimizePress/LeadPages integration. Nevertheless a very skilled multimedia man. I am an EXPERT in high quality Audio Editing / Mastering, Audio clean up, editing Podcasts, video editing, video tutorial creation, Office and Administrative task, virtual assistant, Project management, system management, expert in Lean Enterprise, 5S, CMMI, and many other quality control measures. I provide my employers/buyers peace of mind. I accomplish different tasks with ease and high quality while keeping costs fairly reasonable. Whatever is your budget. You are welcome to invite me for an interview. I am virtually online 24 hours a day. You can always reach me through e-mail, skype, im, or here at Upwork. Here's my previous job experience: Over the last 14 years, I have developed a wide range of switch-mode power supplies from cellphone chargers, standard off the shelf PSU's (Power Supply Unit), to custom made designs as requested by costumers. Supervised and organized a team of engineers and a mentor. My core competency lies in complete end-to-end management and development of the design from inception, development, testing, quality, mass production, and even costumer support in the field. I also have some experience with intelligent power supply features such as temperature, fan, load, and communication controls using programmable IC's (Integrated Circuits). I have worked with both small and big companies, doing my best to help make each one more successful. My previous employers are: http://www.nec.com/ (I worked under R&D Telecom Division) http://www.emersonnetworkpower.com/ (I worked under R&D Astec)

    Associated with: Open Haven Agency

    $44.44 /hr
    5,979 hours
    4.50
  8. Dawn rica B.

    Dawn rica B. Agency Contractor

    Rockstar V.A. / DATA ENTRY Rep / Email or Chat Support Specialist

    Philippines - Tests: 5

    Seeking for any of the following home based jobs: - Data Entry / Data Mining / Data Encoding - Online / Web research - Editing office support documents - Email handling / Chat Support - Ad posting on Free Ad sites My goal is to deliver exceptional results on each and every tasks assigned by my clients, and provide quality service. With my assistance, files are enhanced and presented systematically, excellent customer service is given, and notable assistance is provided to every client's office or administrative work. ======================================================= If you're looking for skilled individuals in the field of white hat SEO and very trainable if they have less knowledge on a given task, then we are the right people for the job! Field of competencies include: - Traditional Link Building - Local SEO - Guest Posting - Internet Marketing Consulting - Keyword Research - Competitive Research Guest Blogger Website: www.buyverizon.com Author's name: Andrea Walters Guest Blogging Samples: 1. http://yeeti.com/how-to-get-started-with-your-new-iphone-5/ 2. http://www.bloggertrix.com/2013/04/how-to-make-money-by-selling-your.html 3. http://www.gogadgit.com/2013/04/04/the-5-best-alternatives-to-skype/ Bookmarking: 1. https://delicious.com/andreawalters19 2. http://www.stumbleupon.com/stumbler/AndreaWalters19/likes 3. https://www.diigo.com/profile/andreawalters19

    Associated with: Outsourcing Group of Manila

    $4.00 /hr
    3,929 hours
    5.00
  9. Avinash Chandra

    Avinash Chandra Agency Contractor

    Ticket, Chat, Phone, Email Support Agent

    India - Tests: 16 - Portfolio: 3

    Greetings! I have a friendly, professional demeanor and am a confident multitasker, allowing me to take on several responsibilities at once. I'm a quick learner and enthusiastic. I look forward to working with you as a customer service rep as well as your go-to guy for any additional projects you need assistance with. I am experienced, competent and organized person with tested skills and capabilities in; > Customer Support ( Wordpress, eBay, Blog, PHP, Joomla, Marketing, eCommerce ) > Technical Support ( Windows XP, Windows 7, Windows 8.1, Mac OSX, Linux ) > Phone Support ( x-lite , skype , ring central , magic jack ) > Ticket Support ( Right Now, Helpshift, Zendesk , Kayako , HP Service Desk and many more ) > Live Chat Support ( Live Chat , Comm100, Zoho, Zopim, Livezilla, Velaro and many more ) > Email handling ( Gmail, Yahoo, Hotmail , Microsoft Exchange, Outlook, Office 365 ) > Admin Assistance ( Data Entry, Analysis, Processing, eBay & Megento, Web Research ) > Virtual Assistant ( Calender, Receptionist, Personal Assistant, Operator ) > Graphics Design : Logo Design, Header, Banner, Facebook Cover, Social Media, Business Cards, Design, Photoshop > Internet researching : Google, Bing, Wikipedia > Technical Writer : Computer related tips and tricks, Android, iOS and Windows Mobile support Being a graduate in Information Technology, I believe that my Skills, Experience, Knowledge as well as fluent English in verbal and written is vital for working for you. Additionally, I am highly organized, provides unsurpassed service, professionalism, invaluable support and knowledge. With an eye for details and intense passion for everything about online support, my enthusiasm for this industry is palpable. I marvel in accuracy reasonable turn around time, strong computer skills and I enjoy being an independent asset rather than a cost center. I have reliable internet connection with 5 Mbps upload and download and working HD Webcam, Skype, 40+hours a week at my disposal to work for you. I was also a Top Provider in oDesk now Upwork Top 25 Providers in Odesk : http://www.odesk.com/community/oconomy/best_freelance_designers

    Groups: Bluehost Developers and Designers, MailChimp Experts Group...

    Associated with: Computer Help Online

    $11.11 /hr
    6,862 hours
    4.96