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Hire a CRM consultant today to manage business relationships and organize customer service, marketing and sales data. CRM consultants can set up email systems, manage call centers and find custom CRM solutions for all your business needs.

Customer Relationship Management (CRM) is the art of using technology to simplify the management of customer connections and the data related to them. CRM solutions often use a combination of sales and marketing automation systems, inventory management systems and CRM databases to boost sales and improve customer service. On Upwork, the world’s largest online workplace, you’ll find CRM consultants who can manage customer relationships for businesses and professionals around the world.

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CRM Job Cost Overview

Typical total cost of Upwork CRM projects based on completed and fixed-price jobs.

Upwork CRM Jobs Completed Quarterly

On average, 182 CRM projects are completed every quarter on Upwork.

182

Time to Complete Upwork CRM Jobs

Time needed to complete a CRM project on Upwork.

Average CRM Freelancer Feedback Score

CRM Upwork freelancers typically receive a client rating of 4.61.

4.61
Last updated: August 1, 2015
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  1. Lynn G.

    Lynn G.

    Girl Friday : Real Estate VA/ Real Estate Investor Support

    Philippines - Last active: 12 hours ago - Tests: 13 - Portfolio: 9

    I've got more than 16,000 hours of actual working experience on Upwork. Plus - 15 years of supervisory and administrative working experience with multi national corporation. I am very dependable & professional. These are the things that I have achieved before becoming a full time VA : - Successfully managed and obtained International Organization for Standardization ( ISO ) certification for the purchasing & material management process of Dae Duck Philippines, a multi national corporation manufacturing PCB boards & DNATA, one of the largest suppliers of combined air services in the world offering ground handling, cargo, travel, and flight catering services across 5 continents. - Proven purchasing and negotiation skills. Managed to reduce costs of materials, office supplies and miscellaneous items ( chemicals, spare parts, etc ) by 40 % during my first quarter in Dae Duck Philippines. - With more than 15 years of supervisory & leadership experience. Odesk Experience : Offer / Bid Submission, Property Due Diligence, Postlets, Camtasia, MLS listing, Property Research ( Tax, Mortgage, Etc ), REIFax, Freedomsoft, Click2Mail, Salesforce, KW's E edge, Equator.com, Top Producer, Docusign, ZipForm, Echosign, CMA, BPO, Mailchimp, Recruitment, Marketing Video / Slideshows / Virtual Tours, RPData, Price Finder _________________________________________________________ My goal is continually provide excellent, fast and efficient services to clients, utilizing more than 15 years of experience in office management, data entry, business administration, internet research and training in ISO procedures. I am an experienced real estate virtual assistant with over 5 years experience with short sale transactions and wholesaling, MLS & lead generation and management. I am a professional virtual assistant ready to take on any task. My excellent administrative / clerical skills, professionalism,time management skill, discipline, flexibility, accuracy, ability to meet deadlines and to multi-task are just some of the skills that will enable me to deliver quality service to clients.

    $5.56 /hr
    16,931 hours
    4.89
  2. MIRON MEAH

    MIRON MEAH

    Infusionsoft / Web Development - Design / eBay / Amazon

    Bangladesh - Last active: 1 day ago - Tests: 15 - Portfolio: 3

    I believe that achievement in every business depend on Customer Satisfaction. So, I would like to utilize my time in the proper way to stand in the hard competition. My first priority is trustworty and reliable service to the customers and employers. So that they remember me and come back again whenever they need. The Services I Offer as follows : CRM System Management ================= Infusionsoft (Campaign Building, Form Integration, CRM, Ecommerce) Aweber iContact Website Design & Development ==================== HTML, CSS, PHP Coding Photoshop Wordpress Joomla eBay Service ======== Product Listing - by Selling Manager Pro Product Listing - by Turbolister eBay Search -profitable item research Research Product by Terapack Merchantrun Store Design Template Design Ad-Lister Amazon Service ========== Product Listing Seller Central Management Product image searching and editing Merchantrun Store Design Magento Service =========== Product Listing Store Design & Development

    Groups: AWeber, BigCommerce...

    $8.00 /hr
    6,923 hours
    4.81
  3. Cecille C.

    Cecille C.

    Social Media Marketing and CRM Specialist (Infusionsoft)

    Philippines - Last active: 12 days ago - Tests: 2 - Portfolio: 1

    I have been in Sales and Marketing for over a decade and the experience has equipped me with analytical and planning skills. I started on oDesk as a Virtual Assistant sometime in 2010. Since then, I was introduced to different projects that I considered great opportunity to learn new skills. I have developed a passion in Business growth through marketing and I love it! I am happy for making the decision to welcome new challenges and opportunities. I truly believe that it is never too late to learn new skills. No amount of money can equal the joy of being trusted by people you have not met in person. My clients' trust is definitely something I value the most. When you work with integrity and dedication, everything else follows. During the last 4 years, I have equipped myself with the following knowledge and skills: 1. CRM (Infusionsoft and Active Campaign) - Automated Marketing Campaign - Lead Acquisition, Nurturing and Conversion - Integration 2. Social Media Marketing Facebook - Creation and development of Fan Page (installing applicable tabs) - Plotting of content (fans-centered and business-related) - Daily Updates and interaction with fans - Interaction with other pages - Running Advertisement - Identification of target audience/market - Implementation of Fan Page contest - Weekly Insights Report and Analysis Twitter - Creation and development of Twitter account and page - Plotting of content with applicable hash tags - Daily updates and interaction with followers and influencers Pinterest - Creation of Pinterest account - Creation of business-related boards - Establish connection with business/industry-related accounts through following, posting comments and repinning 3. Business and Marketing Assessment and Planning 4. e-Commerce (Infusionsoft and WooCommerce) - Setting up of Storefront and Shopping Cart - Creation of Order Forms and other related forms 5. Project Management - Flow - Basecamp - Team Project Management - Podio 6. Graphics - Basic image enhancement - Creation of banners and promotional images - Branded sharable content Application/software: Gimp and Photo Pos Pro 7. Research - Marketing - Business Opportunities 8. Data Entry - Daily Inventory Update - Email Notification 9. Website Analytics Have utilized the following platforms and applications: - Wordpress - Infusionsoft - Flow Management - Dropbox - HootSuite - ShortStack - SocialAppsHQ - TabSite - Involver - Scribd - LeadPages - Gravity Forms Sample of works, developed and managed pages and other related references are available upon request. Life is a continuous learning process. Be ready to learn new things!

    $17.00 /hr
    2,669 hours
    5.00
  4. Evangeline Beduya

    Evangeline Beduya

    Full-time Virtual Assistant

    Philippines - Last active: 1 day ago - Tests: 23 - Portfolio: 11

    As of June of 2014, I decided to be a full-time online contractor and work while in the comfort of my own home. I am a person who does know obligations and responsibilities when it comes to the job/tasks I am assigned to. I have the abilities to multi-task while maintaining primary focus on priority assignments. Fast learner with the proven ability to hit the ground running and deliver results quickly. I deliver outstanding results, leading to increased level of responsibility and recognition. I always make sure that I always update my clients in regards with the job/project so they feel that they are not left behind. I always work on a daily basis and that include holidays. I prefer to work rather than watching soap operas. Yes, I may be a workaholic but that’s the way that I can provide to my family. I always maintain a good relationship between my clients and I do make sure that I always meet their expectations. You can always reach me through skype and I will glad to assist you any time of the day. I am confident with my ability to handle with stressful situations and projects based on my experiences. Together with my skills and experiences it will enable me to get a significant difference. Let’s work together for our success! http://easuyo.wix.com/atyourservice https://ph.linkedin.com/in/eabeduyasuyo

    $6.00 /hr
    1,797 hours
    4.98
  5. Syed Abu Saleh

    Syed Abu Saleh

    Expert Virtual Assistant & Designer

    Bangladesh - Last active: 12 hours ago - Tests: 2 - Portfolio: 12

    # CRM: ZOHO, Salesforce, Data.Com, Jigsaw, SAP, Right Now # Internet Marketing: B2B, B2C, Email Marketing # Social Media Marketing: Facebook, LinkedIn, Twitter, Pinterest, Tumblr # Constant Contact, Aweber, Mailchimp, Outlook Express # Evernote, Hootsuite, Eventbrite, Meetup Group, Lead Pages # Content Writing, Review Writing # Web Research / Data Mining / Data Entry / Internet Research # SEO: White Hat, On Page SEO, Off Page SEO # Web Content Management # Word Press, HTML, CSS # Microsoft Office 2010 # Adobe Photoshop # Adobe Illustrator # Adobe InDesign # Adobe LiveCycle # PDF Expert: Fillable Form, Editable PDF # Typing Speed: 72 WPM

    $7.00 /hr
    438 hours
    4.87
  6. Gyanendra Kumar

    Gyanendra Kumar

    PMP with Six Sigma Green Belt

    India - Last active: 3 days ago - Tests: 2 - Portfolio: 2

    Certified Project Manager (PMP) with over seven years of experience and progressive leadership in one of the largest IT firm in India. Full exposure to both the Public and Private sectors including IT, Telecom, Banking, Finance, Government & Defense. I write technical proposal, project implementation plan, business plan, market strategy, whitepapers and related articles. Six Sigma Green Belt with proficient in Agile, Earned Value Management, Capital Planning, CPIC, Strategic Planning, Budget Analysis, and Risk Assessment. Expert in Enterprise Managed Services, Cloud Infrastructure, IT Security & RFID implementation. Additionally certified as Lead Implementer for ISO 9001:2008, AS9100:2009 and ISO/IEC 27001:2005 as well as certified lead auditor for ISO 14001 and ISMS consultant. ########################My Offerings:########################### RFP & PROPOSALS '''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''' * RFP/ RFI/ EoI preparation * RFP / RFI / EoI Response preparation * Consultancy to Banking, Finance, Government & Defense Sectors * Commercials & Budgeting * Grant Writing Proposals * Business Planning * Technical Writing PROJECT MANAGEMENT (Banking/ Finance/ Telecom/ Govt./ Defense) ''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''' * Team Building with JD preparation * Technical Interviews for Recruitment * High-level/ Low-level Designs * Budgeting * Planning/ tracking/ dashboards preparation * Team reviews CONSULTANCY ''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''' * ISO implementation * Industrial Management Practices * IT Security Policies * Business Process Standardization * NMS/EMS tools stack of IBM / HP / BMC * Transaction Monitoring Middlewares * ERP/CRM Consultancy ERP-CRM-ACCOUNTING PLATFORMS '''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''' * OpenERP * Adempiere * Openbravo * SugarCRM * SalesForce * ZOHO * Tally * GnuCash * Quickbooks BRANDING & ADVERTISING ''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''' * Product Marketing * Powerpoint Presentations & Demo * Advertising Campaigns * Marketing Videos using camtasia * Technical Writing * Datasheets preparation * Market Research * Product Reviews * Article Writing * Blogs & SEO

    $22.22 /hr
    378 hours
    4.85
  7. Emily H.

    Emily H.

    Salesforce Consultant, Integration Specialist

    United States - Last active: 5 days ago - Tests: 2 - Portfolio: 3

    I'm a Salesforce Administrator specializing in implementation, customization, data management and business strategy. Salesforce is an excellent CRM solution as it has limitless possibility, is extremely robust and cuts across industries. Every project is unique and certainly keeps my job interesting. Here are some examples of what I can do for you: - Implement new instances of Salesforce - Create Custom Objects, Custom Fields, Page Layouts and Related Lists - Integrate Salesforce Apps (see list below) - Migrate data and merge duplicate records - Configure and repair Workflow Rules - Manage existing and create new user accounts - Create Email Templates - Design User Profiles and Role Hierarchy - Manage security settings and Permission Sets - Generate reports and configure dashboards - Address company-specific needs to increase user adoption I believe requirements gathering is the foundation of a good working relationship, and I excel at clear and effective communication with my clients. Salesforce is a leader in the exciting revolution of the SaaS industry, and it's exceptionally rewarding working with such a progressive tool. Integration experience: Pardot, ExactTarget, MailChimp, iContact, Vertical Response, Rollup Helper, Object Converter, DupeCatcher, Appirio Cloud Sync, Cirrus Insight, Yoxel, Zapier, itDuzzit, Gravity Forms, Wufoo, Propertybase, Basecamp and more.

    $110.00 /hr
    628 hours
    4.92
  8. Barbu Cosmin

    Barbu Cosmin

    Web Developer with Javascript, AJAX, PHP/MySQL experience

    Romania - Last active: 1 month ago - Tests: 2 - Portfolio: 8

    Hy I’m a graduate of an Economic Studies Academy, holding a bachelor degree, as well as a Master Degree in Economic Management, and I’m very delighted to express my interest in offering you my experience. The university gave me the opportunity to improve my sense of organization and my planning skills. I have the abilities required to develop business plans and to evaluate and develop financial analysis based on economic indicators. In the field of management, I’m able to develop flexible management strategies and policies, SWOT Analysis, business portfolio analysis skills and business process redesign skills. I have started my career as an automotive journalist and I continued to work in the DTP department where I gained creative skills. I’m able to create premium magazines and brochures, as well as flash based and HTML5 Digital Magazines. My career continued as a Web Manager. I have experience with the cms and ecommerce tools such as Wordpress, Joomla and Magento. I’m very experienced with Adobe Creative Suite tools, and I’m comfortable with HTML/CSS, PHP/MySQL, Javascript/jQuery. Along with my business knowledge, I can create highly flexible CRM and ERP systems. If you are interested in my services, feel free to contact me. Thank You !

    $11.11 /hr
    1 hours
    5.00
  9. Amal Dutta

    Amal Dutta Agency Contractor

    System Analysis & Design, Project Management, Technical Writing etc.

    India - Last active: 12 hours ago - Tests: 14 - Portfolio: 5

    Thanks for visiting my profile. My full name is Amalabha Dutta. Currently I am working for PreScouter, Inc. (a Chicago based Technology Scouting Company) as Marketing Data Analyst (CRM). Prior to that I worked for a New York based company for customization and implementation of a Zoho CRM/Recruit based solution integrated with the website of the company. During Nov-2011 to Jun-2012 I have customized and prepared contents for a Zoho CRM Project for an Australian company. I have examined SugarCRM, SalesForce, VTiger and Microsoft Dynamics for comparison of features and limitations to prepare myself to work on these platforms. During 2008 to 2011, I have worked for two projects for Customization and Implementation of ERP/CRM on MS-SQL Server /.Net Platform over and above general administrative and strategic planning functions for small business houses. My objective is to best utilize my qualification, experience, dedication and extraordinary learning capabilities to turn every assignment I undertake into success. My employers have utilized my abilities in Technical Writing for Documentation and preparation of Training Materials etc. Throughout my career, I have prepared Business Proposals, Project Proposals, RFPs, Tender Documents, Contract Documentation on many occasions apart from Business Correspondence. I love to learn / improve / adapt continuously. Recently, I have enrolled with the Partner University of vmware to learn 'virtualization' from the world leader in the field and have already passed three module tests. I have also passed many oDesk and Brainbench tests with outstanding marks. Please visit the relevant sections for details. My employment history ============== I am working for a New York based company for customization and implementation of a Zoho CRM/Recruit based web-integrated solution. Prior to that, I have completed an assignment from an Australian Pharmaceutical Company for customization and implementation of Zoho CRM. While working for this project I have also used other cloud based solutions in Zoho, Google etc. apart from using Teamviewer, Skype and GoogleTalk on a regular basis. During 2008 to 2011, I have led teams of professionals for customization / implementation of ERP Solutions in two particular fields – 1) Healthcare; and 2) Logistics/ Transportation. Starting from a Purchase Officer’s job in a Public Sector Company in India, I have worked in many areas and levels up to the level of General Manager. I have domain knowledge in a number of fields such as Pharmaceuticals, Engineering Consultancy, Logistics/Transportation, Banking, Healthcare and Real Estate. Apart from General Administration, HR, Business Development etc. my focus has always remained around modernization – particularly, office automation and allied projects. I have hardcore experience in managing the entire spectrum of ERP Sales/ Customization/ Implementation encompassing the following functions: Demonstration of ERP Solutions to prospects; Requirement/ functional/ gap analyses; Customer interaction for finalizing contractual terms; Coordinating with presales team and signing off contracts; Overseeing preparation of Blue Prints and Business Mapping Reports; Recruiting technical personnel; Taking part in preparation of technical/training manuals; Conducting training programs for the senior level participants. My core competency lies in communication at any level for complete end to end management of ERP/Software projects that includes myriad of managerial activities, Technical Documentation, Presentation, Recruitment, Training etc. I have done innumerable writing projects; apart from Software Documentation and Training Manuals I have mostly done Technical Writing and SEO jobs through various entities in the web. Please visit my personal blogs to know more: 1) http://amalabha.blogspot.com/ 2) http://amalabha.wordpress.com/

    Associated with: Data Consultancy & Training Services

    $20.00 /hr
    6,977 hours
    4.83
  10. Simon peter 'paolo' D.

    Simon peter 'paolo' D. Agency Contractor

    Content Moderator - Recruiter - Administrator

    United Arab Emirates - Last active: 12 hours ago - Tests: 18 - Portfolio: 10

    There is an old saying, “Jack of All Trades, Master of None, is Oftentimes better than a master of one…” From its full application, this quote justifies the diverse talents that I posses from all the jobs I have worked on, both online and offline. My professional career started as a Partner of a small restaurant in the Philippines wherein I was able to utilize my management & accounting skills. I learned how to handle people and manage budget in order to properly run the business and maintain profitability. When we decided to liquidate the business, I got an opportunity in the Call Center Industry where I started as an ordinary associate moving my way up to management position, here I learned all kinds of BPO processes from sales, lead generation, customer and technical support, appointment setting, and market surveys. Then my career path took a different turn when I went overseas and I worked in a Construction company as a Plant Supervisor. Here I learned many things, from Administration, to HR (timekeeping & payroll), IT functions, and Database Management. Then... I saw oDesk! And from this point, I maximized and applied all my inherited skills from my diverse work experiences, BUT, at the same time I kept enjoying my pursuit to excellence not relating to any material gain. All while finding the few things that I knew I am truly suited to dominate. And one of my Dominating Talents is on the field of Content Moderation. My objective to my employer/s is to provide Administrative and/or Business service that is relevant to my previous work experiences. To be as productive and as proactive as possible while learning new things from colleagues and the job itself. My Scope of Knowledge and Core Capabilities are: - I Excel in the field of Content and Forum Moderation - PROJECT MANAGEMENT & ADMINISTRATION: Recruitment (Initial and Final Screening), HR duties, Payroll and Timekeeping, KPI Evaluation, & Operations Management - BUSINESS SUPPORT SERVICE: Content Moderation, Web Content Management, Database Administration, Document Control, Web Research, Market Research, Designing and Presentations - BPO SERVICE: Appointment Setting, Lead Generation, Customer Service, Sales, Tech Support, & Surveys I am experienced and proficiently utilizing the following Software and System: - Windows 7, Vista, & XP - Microsoft Office Suite 2003 & 2007 (Word, Excel, PowerPoint, One Note, Access, Outlook) - MS Project 2003, 2007, & 2010 - Adobe InDesign - Adobe Photoshop - Nero Media Suites - Citrix ACCPAC & Summit AEC (Accounting & Payroll Software) - Aconex, Newforma, Autodesk Constructware (Document Management System) - Concerto Ensemble Pro CRM - Timepaq & Ramesys Solutions ETCi (Timekeeping & Accounting Software) My IT skills revolve around general troubleshooting and installation of computer software and hardware. Aside from these skills, I can easily adapt to any system that needs to be utilized to get the job done. These are my capabilities and services that I can offer and I am continuously educating myself and enhancing my knowledge on tools that would help me on diverse aspects. So hire me!..... And let’s get the ball rolling!

    Associated with: Play Design, The Moderators Elite!

    $11.11 /hr
    10,156 hours
    5.00