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Hire a CRM consultant today to manage business relationships and organize customer service, marketing and sales data. CRM consultants can set up email systems, manage call centers and find custom CRM solutions for all your business needs.

Customer Relationship Management (CRM) is the art of using technology to simplify the management of customer connections and the data related to them. CRM solutions often use a combination of sales and marketing automation systems, inventory management systems and CRM databases to boost sales and improve customer service. On Upwork, the world’s largest online workplace, you’ll find CRM consultants who can manage customer relationships for businesses and professionals around the world.

Browse CRM job posts for project examples or post your job on Upwork for free!

CRM Job Cost Overview

Typical total cost of Upwork CRM projects based on completed and fixed-price jobs.

Upwork CRM Jobs Completed Quarterly

On average, 152 CRM projects are completed every quarter on Upwork.

152

Time to Complete Upwork CRM Jobs

Time needed to complete a CRM project on Upwork.

Average CRM Freelancer Feedback Score

CRM Upwork freelancers typically receive a client rating of 4.59.

4.59
Last updated: July 1, 2015
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  1. Virender V.

    .Net Architect , Node Js, Meteor, Window Azure

    India - Last active: 18 days ago - Tests: 3 - Portfolio: 24

    I am a technology geek and have been privileged to work on many challenging technology products enabling complex business requirements. Area of expertise - ASP.NET, MVC, C#, WCF, MS Azure, Sql Server - SOA, REST, SOAP - Multi-threading applications development - Bots Application - UI Design & Development (Advance CSS ,Jquery) - Database Development - Web development on .Net Technologies - Reporting (Crystal Reports, SSRS) - ORM - (Linq to sql, Entiry Framework) - Silverlight Application Development - E-commerce Development - Architecture - N-tier, N-Layer, MVC, MVVM - MongoDB - Agile - SCRUM - Web API - Node Js - Meteor I am a big fan of efficiency and effectiveness when it comes to Software Engineering. I am strong in agile development methodologies and overall technical leadership with focus on scaleble quality oriented development, good adherence to standard coding guidelines & principle, I practice TDD and use tools to manage a complete automated build, release and code management environment.

    Groups: AspDotNetStorefront, salesforce.com

    $15.00 /hr
    1,146 hours
    4.11
  2. Cherrie C.

    Cherrie C.

    Customer / Web Support, Administrative Work, Data Entry and Research

    Philippines - Last active: 1 month ago - Tests: 7 - Portfolio: 1

    With more than 2 years of working as an Online Contractor doing random and various projects, I have developed skills mentioned below: 1. CUSTOMER SUPPORT / ADMIN TASK (Telephone Handling-Customer Complaints, Email Handling, Email Marketing, Telesales, telemarketing, keeping track of trouble tickets, etc.) 2. DATA ENTRY ( Odesk, Elance) 3. ONLINE WEB RESEARCH 4. TRANSCRIBING 5. PROOFREADING 6. LINKEDIN Messaging 7. In-house CRM for Customers 8. Maintaining Gmail Account 9. Posting Craigslist Ads 10. Posting Business Articles Daily 11. Posting / Managing Online Calendar 12. Designing , Creating and Maintaining Static Website using Dreamweaver and Photoshop. 13. Designed/Created Mobile Website using mSmarty Mobile 14. Doing link exchanges 15. Making Fill-up Forms using AWeber

    $10.00 /hr
    45 hours
    4.97
  3. Gweendalyn Lachica

    Gweendalyn Lachica

    Data Entry Professional | WordPress Expert | Editor/Proofreader

    Philippines - Last active: 1 day ago - Tests: 4 - Portfolio: 5

    My Role: Data Entry Professional - accuracy in details with fast turn-around time and 70wpm typing speed. WordPress Expert – WP installation, plugins installation, content management, pages creation, template modification, basic SEO, and website updates. Editor/Proofreader - correct spelling, grammar, punctuation mark placement, and sentence construction. Creative/Technical Writer - article, blog, essay, feature, press release, web content, etc. with wide range of vocabulary. Image Editor - re-size, crop, color enhance, etc. with Adobe Photoshop. FTP Specialist - website setup/update. My Goal: To provide competitive and excellent service at reasonable cost.

    Groups: BoonEx, PHPFox

    $8.00 /hr
    4,232 hours
    4.99
  4. Rio Lynda Negara

    Rio Lynda Negara

    Virtual Assistant, Researcher, Photoshop, Salesforce CRM, Wordpress

    Philippines - Last active: 1 day ago - Tests: 2 - Portfolio: 10

    I am detail-oriented, well-organized and an all-rounder Virtual Assistant with the following experiences: -- Website Management (Entry/Updates/Posting) on Music Library Website, Google docs & Usage Metrics; Assistant to the online-team-manager for Salesforce CRM & MLS; Spreadsheets/Database; WordPress; Pharmaceutical website (+ Insurance verification); Theater Events Website; Interior Design Website; Online Electronics Store Website. -- Research work of several topics e.g. Comic books/website/blogs; Wholesalers of Bottles/Organic Fruits & Vegetables/Processors; Interior Design websites/blogs; Theater events/listings; Journals for online library; Colleges and Universities Contact Information, Research and Calling Hotels & Event Venues within Dallas, TX. -- Simple/Basic Mobile Website Development using html, php, css -- Photoshop: Photo cropping/re-sizing/basic editing I do work accurately without supervision. My typing speed is 45-word/minute and do checked emails/odesk/skype regularly, with a DSL Download Speed of 2.07mbps. Kindly checked my profile history for my detailed odesk experiences. It will be my pleasure to gave you high quality service.

    $7.22 /hr
    3,644 hours
    4.93
  5. Danilo Juan Cappelli

    Danilo Juan Cappelli

    GUI Web Designer - UX/IA Interaction Designer - CMS/CRM Administrator

    Costa Rica - Last active: 12/13/2013 - Tests: 1 - Portfolio: 1

    - Strong understanding of information design, information architecture and user experience. - Impeccable design aesthetic and deep knowledge of design and typography. - Strong attention to detail and a focus on problem solving; solutions orientated. - Previous experience working with a cross-functional creative team. - Ability to work in a fast-paced environment on multiple projects under tight deadlines. - Thinking of novel and productive ways to conceptualize and do things. - Love to learn, mastering new skills, topics, and bodies of knowledge, whether on one's own or formally. My Principles and Professional Philosophy -------------------------------------------------------- - My main goal is creating Extraordinary Experiences   Solutions for users, conversion and customer loyalty. - See - Interact - Feeling   Going from the message to the experience. - End User is the True Customer   Designing with the end user as the center of the interaction. - Content is the King   Disseminated by the users themselves, in environments created for each brand. - Creating a Culture, Discipline and Ideas   Releasing chain reactions. - Everything must be constructed so Intelligent as Aesthetics   Visual, Usable, Functional. - Let talk to people, like People   Not as sellers. Creating solutions with honesty. - Everyone is Creative   If they can provide solutions to the problems. - Great solutions arise from Big Ideas and Big Needs   Not necessarily from the latest trends and technologies. My daily Keywords -------------------------------------- - User Experience - Customer Experience - User-centered Design - Interaction Design - Information Architecture - Responsive Experience - Customer Buying Journey - ZMOT (zero moment of truth), Findability - Human Behavior - Consumer Listening - Content is king - Leads Generation - Engagement - Conversion Rate - Visual, Usable, Functional - Creativity - Strategy - CRM - KPIs - Analytics - Business Intelligence

    $27.78 /hr
    1,321 hours
    4.88
  6. Jodylee dale V.

    Jodylee dale V.

    Real Estate Executive VA, Customer Service Professional

    Philippines - Last active: 1 day ago - Tests: 6 - Portfolio: 7

    1. Property analysis / due diligence 2. CMA 3. After repair value determination 4. MLS listing 5. Property Marketing 6. Professional graphic designer 7. Customer Service 8.. Other real estate back office support 9. Customer Service 10..BPO- Broker's Price Opinion 11.Marketing

    $5.56 /hr
    8,616 hours
    4.98
  7. Mamunur H.

    Mamunur H.

    Zend Certified PHP Developer and Angular JS, Node.js, UI specialist

    Bangladesh - Last active: 2 days ago - Tests: 8 - Portfolio: 15

    Specialized in developing new and improving existing applications using the latest technologies, both in front end and back end since 2008. Satisfying client's needs is the main objective and I am doing that in cost-effective way. Available almost 18/7 for customer needs. Qualifications: PHP, Angularjs, ExtJS, JQuery, OOP, Yii, Laravel, Symfony, Zend Framework, Magento, Drupa, WP, MySQL/MSSQL Strong Knowledge of OOP(Object Oriented Programming) Strong knowledge in PHP, MySQL, HTML5, CSS3 Frameworks - Codeigniter, Yii, Zend Framework2, Symfony2, Laravel, Phalcon Ecommerce - Magento, Prestashop CSS Frameworks - 960 Grid System, Twitter Bootstrap, Jquery Mobile, YUI Pure Javascript Ajax Js Framework - Jquery, MooTools, AngularJS CMS - Joomla, Wordpress Ecommerce - Magento, Presta, opencart, OS Commerce Payment Gateway Security Management skill for web services and portals LAMP Development Linux administration/ Server setup/ Shell Scripting/ Server Security/ Cron Jobs Red5 Server Install and configure.

    Groups: Crossrider

    $22.22 /hr
    4,291 hours
    4.92
  8. Lynn G.

    Lynn G.

    Girl Friday : Real Estate VA/ Real Estate Investor Support

    Philippines - Last active: 1 day ago - Tests: 13 - Portfolio: 9

    I've got more than 16,000 hours of actual working experience on Upwork. Plus - 15 years of supervisory and administrative working experience with multi national corporation. I am very dependable & professional. These are the things that I have achieved before becoming a full time VA : - Successfully managed and obtained International Organization for Standardization ( ISO ) certification for the purchasing & material management process of Dae Duck Philippines, a multi national corporation manufacturing PCB boards & DNATA, one of the largest suppliers of combined air services in the world offering ground handling, cargo, travel, and flight catering services across 5 continents. - Proven purchasing and negotiation skills. Managed to reduce costs of materials, office supplies and miscellaneous items ( chemicals, spare parts, etc ) by 40 % during my first quarter in Dae Duck Philippines. - With more than 15 years of supervisory & leadership experience. Odesk Experience : Offer / Bid Submission, Property Due Diligence, Postlets, Camtasia, MLS listing, Property Research ( Tax, Mortgage, Etc ), REIFax, Freedomsoft, Click2Mail, Salesforce, KW's E edge, Equator.com, Top Producer, Docusign, ZipForm, Echosign, CMA, BPO, Mailchimp, Recruitment, Marketing Video / Slideshows / Virtual Tours, RPData, Price Finder _________________________________________________________ My goal is continually provide excellent, fast and efficient services to clients, utilizing more than 15 years of experience in office management, data entry, business administration, internet research and training in ISO procedures. I am an experienced real estate virtual assistant with over 5 years experience with short sale transactions and wholesaling, MLS & lead generation and management. I am a professional virtual assistant ready to take on any task. My excellent administrative / clerical skills, professionalism,time management skill, discipline, flexibility, accuracy, ability to meet deadlines and to multi-task are just some of the skills that will enable me to deliver quality service to clients.

    $5.56 /hr
    16,878 hours
    4.89
  9. Jean Paul Paredes

    Jean Paul Paredes

    Tech Support,Virtual Admin,PHP,Autoit,VBA,Real-Estate,Data Entry,Grapx

    Philippines - Last active: 1 day ago - Tests: 2 - Portfolio: 14

    In the past few employers I have locally and on oDesk, my clients have always been very satisfied with my performance, initiative, practicality, problem solving skills, multi-skills, loyalty, and ability to adapt to new roles and skills in a short period of time. I love troubleshooting as well as making solutions for better, more efficient data processing. Skills includes Technical Support, Visual Basic Programming, HTA/HTML, Administrative Support, advertising website maintenance and updating, Excel Automation/Macro Programming, Print/Graphics Design, Data Mining/Research, Client Mail Setup, Database Administration, CPanel and Domain Management, Free Website Hosting, Google Docs/Form, Fusiontables and Zendesk. Experiences: - Visual Basic Programmer (VBA/VBS) - 4 years as Computer layout Artist/Designer (Printing Press) - 2 years as Computer Graphics Artist/Designer (Advertising) - 2 years as Call Center Technical Support Representative - 9 months as Data Analyst (Promoted) - Online Admin or Virtual Assistant - Print Artist/Designer & Virtual Assistant doing calls to real estate prospects in the US - 3 months working as Technical Support Representative for a Canadian Web Hosting Company - Customer Service Representative for Online PC Solutions - 9 months as Liason Apprentice/Admin Assistant for a Home Tending Company/Real Estate - Data Encoder and Keyword researcher assistant - Ebook Proof Reading - Admin Assistant/IT/Dispatch Control/Transportation Services - Real Estate Excel Macro Programmer - Taxi reservation - Zendesk Ticket Support - PHP/MySQL Database Programmer (Beginner/Hosting Websites) - Website Developer - Excel Macro Developer/Programmer - Online Gaming Trainee/Administrator - Autoit, VBScript, PHP, Javascript programmer Skills: - Technical Troubleshooting - Setting up Outlook and other Client Mails - Creating/developing application software using Visual Basic - Designing advertising materials such as posters, brochure, soap boxes, food boxes, streamers, banners, and more. - Use/operate both PC and MAC computers - Editing photos using Adobe Photoshop CS3 - Experienced user of Adobe Photoshop CS3, Adobe Illustrator CS3, Adobe InDesign CS3, Microsoft Excel, Microsoft Outlook - Handling technical calls. - Creating Excel/Outlook macro programs for better data processing. - Creating HTA/HTML applications for data encoding tasks. - Employee/Staff scheduler - Web Hosting Tier 1 Tech Support with basic Cpanel/Plesk. - Editing/updating product images online - Virtual Assistant - Zendesk, Google for Small Business, Google Drive, Google Docs, Google Calendar - Free Web Hosting with Cpanel - Free TK Domain - Basic PHP and MySQL - Paypal Integration and IPN - Autoit Programming IP Phone: Cisco SPA 303 IP PHONE

    $5.56 /hr
    11,581 hours
    4.82
  10. Cecille C.

    Cecille C.

    Social Media Marketing and CRM Specialist (Infusionsoft)

    Philippines - Last active: 5 days ago - Tests: 2 - Portfolio: 1

    I have been in Sales and Marketing for over a decade and the experience has equipped me with analytical and planning skills. I started on oDesk as a Virtual Assistant sometime in 2010. Since then, I was introduced to different projects that I considered great opportunity to learn new skills. I have developed a passion in Business growth through marketing and I love it! I am happy for making the decision to welcome new challenges and opportunities. I truly believe that it is never too late to learn new skills. No amount of money can equal the joy of being trusted by people you have not met in person. My clients' trust is definitely something I value the most. When you work with integrity and dedication, everything else follows. During the last 4 years, I have equipped myself with the following knowledge and skills: 1. CRM (Infusionsoft and Active Campaign) - Automated Marketing Campaign - Lead Acquisition, Nurturing and Conversion - Integration 2. Social Media Marketing Facebook - Creation and development of Fan Page (installing applicable tabs) - Plotting of content (fans-centered and business-related) - Daily Updates and interaction with fans - Interaction with other pages - Running Advertisement - Identification of target audience/market - Implementation of Fan Page contest - Weekly Insights Report and Analysis Twitter - Creation and development of Twitter account and page - Plotting of content with applicable hash tags - Daily updates and interaction with followers and influencers Pinterest - Creation of Pinterest account - Creation of business-related boards - Establish connection with business/industry-related accounts through following, posting comments and repinning 3. Business and Marketing Assessment and Planning 4. e-Commerce (Infusionsoft and WooCommerce) - Setting up of Storefront and Shopping Cart - Creation of Order Forms and other related forms 5. Project Management - Flow - Basecamp - Team Project Management - Podio 6. Graphics - Basic image enhancement - Creation of banners and promotional images - Branded sharable content Application/software: Gimp and Photo Pos Pro 7. Research - Marketing - Business Opportunities 8. Data Entry - Daily Inventory Update - Email Notification 9. Website Analytics Have utilized the following platforms and applications: - Wordpress - Infusionsoft - Flow Management - Dropbox - HootSuite - ShortStack - SocialAppsHQ - TabSite - Involver - Scribd - LeadPages - Gravity Forms Sample of works, developed and managed pages and other related references are available upon request. Life is a continuous learning process. Be ready to learn new things!

    $17.00 /hr
    2,669 hours
    5.00