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Customer service Job Cost Overview

Typical total cost of Upwork Customer service projects based on completed and fixed-price jobs.

Upwork Customer service Jobs Completed Quarterly

On average, 1,123 Customer service projects are completed every quarter on Upwork.


Time to Complete Upwork Customer service Jobs

Time needed to complete a Customer service project on Upwork.

Average Customer service Freelancer Feedback Score

Customer service Upwork freelancers typically receive a client rating of 4.65.

Last updated: October 1, 2015
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Whitney Sarallo

Whitney Sarallo

Marketing/Administrative/Customer Service/Creative Design

United States - Tests: 2 - Portfolio: 4

My background includes a great deal of time doing freelance marketing. I am advanced in Adobe software, specifically In-Design. Along with programs such as Microsoft Office and customer service generated work desks. My Bachelor's Degree is in Marketing and I am almost complete with my MBA in Hospitality Management. I am very organized, hard working, efficient, and able to do just about any customer service or design related project you can offer me!

$19.00 /hr
1,536 hours

Leanne G.

Leanne G.

Experienced Virtual Assistant

Canada - Tests: 3 - Portfolio: 4

I graduated from Saskatoon Business College with an Honors Diploma as a Legal Administrative Assistant. I have 8+ years experience working as an administrative assistant in a fast-paced office environment. Through my experience as an administrative assistant I have developed my skills in computer technology, web design, the efficient preparation of office documents and correspondence, as well as creating attractive marketing tools used to convey programs available through the school division. I also have an Honors Diploma in Interior Decorating. I own and operate a small interior decorating business offering in home consultations in colour selection, design/decor and home staging.

$13.00 /hr
0 hours

Steven H.

Steven H.

Game Programmer and Graphic Designer with Network Security background.

United States - Tests: 14 - Portfolio: 1

I am a network administrator / computer technician with copious experience maintaining medium to large networks, administering Windows/Linux servers, troubleshooting software issues and servicing hardware components for PC's, laptops, video game consoles, smartphones and tablets. In addition I am the creator of several popular products in the Second Life marketplace. My crowning achievements have earned #1 best seller several times and my pride, the Master Particle Studio HUD, continues to be the defacto tool for making advanced particle systems in SL. I excel in UI design, 3D modeling in Maya, Mental Ray rendering, programming, scripting, and many other game-design related tasks.

$25.00 /hr
0 hours

Karina Rodriguez

Karina Rodriguez

Social Media Management and Marketing

United States - Tests: 4

I have my BA in Fashion Design and Marketing. I am able to assist with Patterns & Draping. I can help with Production opportunities. I am savvy with Social Media Management, Promotions and Marketing. I handle daily account activity, updates, promotions and often Sales. I have admin experience, from personal assisting, emails, website updates, inventory control and design work.

$15.00 /hr
0 hours

Daniel Gonzalez

Daniel Gonzalez Agency Contractor

Project Management, Manager, Business Director

Spain - Portfolio: 1

I am proactive, always bringing new ideas for our line of work. I have always worked with dead lines and goals. I always work with objectives and with real goals to be achieved. I am very efficient, creative, proactive and resourceful person, always bringing innovating ideas to the my line of work by implementing tools that will allow us to follow up, call and retrieve in real time messages and tickets from our customers and clients, also, these tools will allow us to watch over about what’s the team doing and how are they doing it in order to localize problems and improve our the efficient of our work. On the other hand, I had a great experience working with Passbeemedia (Plano Texas), I was the project manager and my tasks were to keep up with our developers, customer representatives, customers, tickets, in order to improve the impact on our clients and deliver a great work; I had to handle Passbeemedia Forum, use team viewer to set-up all our representatives software and ev

Associated with: Daniel Gonzalez

98% Job Success
$33.00 /hr
0 hours

Pankaj S.

Pankaj S.


India - Portfolio: 32

I am a creative designer with over 6 years of an experience. I am an expert in the following areas: 1) MAGE MANIPULATION I DEEP ETCHING I CLIPPING PATH | BACKGROUND REMOVAL I IMAGE ENHANCEMENT I IMAGE RETOUCHING I IMAGE SLITCHING. 2) IMAGE RECREATION FROM RASTER TO VECTOR GRAPHICS. 3) LOGO DESIGN I BUSINESS CARD DESIGN I LETTERHEAD DESIGN I BROCHURE & CATALOGUE DESIGN I LEAFLETS & FLYER DESIGNS I BOOK COVER DESIGNS I FACEBOOK COVER PAGES AND BANNER DESIGNS. 4) VOICE OVER ARTIST My motto: Every client comes back to me, and the simplest way to achieve that is an exceptional service and communication. Thanks & Regards, Pankaj Sharma

100% Job Success
$5.00 /hr
54 hours

Philip peter R.

Philip peter R.

Customer Support, Email Handling, Zendesk Suppport

Philippines - Tests: 10 - Portfolio: 1

I have been a Customer and Technical Support Rep for almost 8 years now, I have worked as a Technical and Email Support for an Australian Company, an Email Inquiry Specialist for a bicycle company based in Australia and as a Zendesk Email Support for a US based company. I have also been a Radio Announcer, Production Director for 12 years, and I also do voice over projects before I became a customer support. I may not be the best Customer Support just like what others claim about them, but I can follow instructions perfectly, work on the job efficiently, and can speak and write English correctly.

Groups: Pro Customer Service

96% Job Success
$7.78 /hr
8,019 hours

Anu Bhargava

Anu Bhargava

Technology Enabler

United States

I have completed my Masters in Computer Applications. I work as a technology enabler for companies who want to get quality technology work done. I am working with Thoughtsterz to help align them with technology clients and act as the client proxy for my clients. Be assured, that you have a local partner who'll work on your behalf to ensure that you get the best services for your work.

$30.00 /hr
606 hours




United States - Portfolio: 2

I have over 20 years of B2B Marketing experience,with Cartvertising,Tax & Ledger Professionals,and other local Escondido,CA companies...Sales(Inside/Outside),Data Mining,Advertising,Research.Looking to work any phone sales,appointment setting,account verification,data research projects from home for any time duration,with a minImum of $8.25Hour.I am mature,dependable,smart,honest,polite,and can meet or exceed any deadlines.. Quick leaner-show me the details,once,and I will be competent to fulfill the requirements of the job...Can supply references upon request...

$11.00 /hr
22 hours