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Customer support Job Cost Overview

Typical total cost of Upwork Customer support projects based on completed and fixed-price jobs.

Upwork Customer support Jobs Completed Quarterly

On average, 697 Customer support projects are completed every quarter on Upwork.

697

Time to Complete Upwork Customer support Jobs

Time needed to complete a Customer support project on Upwork.

Average Customer support Freelancer Feedback Score

Customer support Upwork freelancers typically receive a client rating of 4.63.

4.63
Last updated: September 1, 2015
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  1. Robert Dobrota

    Robert Dobrota

    QA Game Tester

    United Kingdom - Tests: 3

    While at EA Games I worked as a QA Game Tester for more than two years and was involved on ten major projects. I am seeking job opportunities that are relevant with any of my personal skills/competences. While in college I have worked as a freelancer web designer in HTML\CSS for a Pizza-Restaurant. I have worked as a Volunteer - Information Technology Consultant for a private commercial society known as Terra Nova where I was responsible for the entire solution life-cycle and adhering to the strict deadlines. The solution’s life cycle includes : installation, maintenance and custom repairs for client’s PCs and LAN/Wireless configuration at clients convenience. Other Skills and Endorsements : Operating Systems / Doc Management - Windows XP, Windows 7, Windows 8, Ubuntu, Microsoft Office 2003, 2007, 2010, 2013. Programming / Editing - Dreamweaver: CSS/HTML, Fireworks, Photoshop CS3. Consoles: PS3, Xbox 360, PS Vita, Wii-U, PS4, Xbox One. Bug Tracking: DevTrack, JIRA, BugZilla. Task Applications: DevTest, TestRail IT Customer Support Technical Consultant Field Technician / ISP Web Testing

    $5.00 /hr
    0 hours
    0.00
  2. Mirasol E.

    Mirasol E.

    Sales and Marketing, E-commerce, Virtual Assistant, Web Research

    Philippines - Tests: 5

    Of my employers, previous to current, my experience in sales and marketing have always been accredited and recognized. These being certificates, awards, prizes. Among these are; Certificates of Excellence, Sales Quality, top seller for consistent months, gift certificates, promotions, etc. All of these have been consistently done. All contacts and references can be provided upon request.

    $7.00 /hr
    3,581 hours
    4.96
  3. Philip peter R.

    Philip peter R.

    Customer Support, Email Handling, Zendesk Suppport

    Philippines - Tests: 10 - Portfolio: 1

    I have been a Customer and Technical Support Rep for almost 8 years now, I have worked as a Technical and Email Support for an Australian Company, an Email Inquiry Specialist for a bicycle company based in Australia and as a Zendesk Email Support for a US based company. I have also been a Radio Announcer, Production Director for 12 years, and I also do voice over projects before I became a customer support. I may not be the best Customer Support just like what others claim about them, but I can follow instructions perfectly, work on the job efficiently, and can speak and write English correctly.

    Groups: Pro Customer Service

    $7.78 /hr
    7,651 hours
    4.51
  4. Efrain Candia

    Efrain Candia

    PHP Web Developer devoted to Joomla, IT-Manager, IT-SysAdmin,

    Bolivia - Tests: 7 - Portfolio: 25

    I am professional web developer and web consultant working for last 9 years for all sorts of businesses, from fresh start-ups, to the large e-commerce giants. I can provide complete web development for personal web projects, commercial web portals and complex web development solutions to clients. I have developed a wide range of websites using HMTL, DHTML, CSS, PHP, Ajax, Jquery, Joomla including sites for startup companies and small businesses to large Stores. My core competency lies in complete end-end management of a new website application development project, and I am seeking opportunities to build websites from the ground up for you or your business. The projects based on PHP in conjunction with various other web development technologies. PHP (pure PHP, PHP with OOP, PHP with frameworks), MySQL, JavaScript (generic JavaScript, JQuery, AJAX), XHTML, CSS, XML and SVN are used. I have experience in: 1. Web Development: Wordpress, JOOMLA, Drupal, Magento, Shopify, Prestashop, Bigcommerce, Oscommerce, Zencart, Cs cart, Opencart, Social engine. 2. Web Designing: In Web Designing, I provide logo design & graphics, catalogs, Banners, flyers etc. With softs like: adobe-photoshop,adobe-illustrator and responsive design. 3. SEO Services: On-page and Off-page SEO to improve the rankings of the site. I use white hat SEO to improve the rankings and to get the high amount of visitors. I always take care of the latest updates of Google like Google Hummingbird, Google Panda,Google Penguin, etc. I am well versed in Article/Blog writing. 4. Mobile Applications: - Excellent knowledge of the Android SDK, Android NDK. - Knowledge of XML, ECLIPSE, BOX2D, ANDENGINE and JSON - Knowledge of Facebook and Twitter API - Knowledge of HTML and Javascript - Coding standards, organizational programming skills and good commenting practices. 5. Customer Service with Q&A/SMM/Article Writing/Content/Business Writing and more... I aim to impress with every project I work on., Every project is a chance to not only improve on the things I've done before, but also a chance to employ new ideas and concepts.

    $7.80 /hr
    1,055 hours
    5.00
  5. Uzma B.

    Uzma B.

    Monique

    Pakistan - Tests: 3 - Portfolio: 5

    Having worked within the industry for over [4 year], I have developed a wide range of skills that would meet, and exceed the expectations for the role. I just have done with my studies (BSML-Hons 2007-2011) Bachelor in sciences and Modern Languages with major in French language and minor in Spanish language from National University of Modern Languages, Islamabad, Pakistan. I worked with Incall international as English account Mentor and then I worked with Amantel a Pinless Calling Card Company, U.S.A, as Team leader for the Spanish/French extension, deal with English, French, and Spanish customers. I have worked in National University of Modern language as French teacher and as well as I worked in Alliance francaise Islamabad, Pakistan. I also worked online as supervisor as Project Manager and handle French help desk, with NEW MEDIA SERVICES (an AUSTRALIAN company). Currently I am working with NetNizam PVT LTD as a Project Manager, I have been working with them for then 3 years now, together with netnizam I have developed and manager different projects, which can be seen in the portfolio.

    Groups: SocialEngine

    $10.00 /hr
    105 hours
    4.13
  6. Prince Ladan

    Prince Ladan

    Expert Web Designer | HelpDesk Support | Technical Support

    Kenya - Tests: 4 - Portfolio: 3

    As a Web Developer, I have more than 2 years experience. I have developed a wide range of websites using Php Wordpress, HTML5,Jquery, Javascript, knock-out.js and Bootstrap 3. Building clean, responsive websites and applications is my full time occupation. I keep up with the current changes in technology and continue to learn new ways and approaches to grow my skills and help build your business. My skill sets: - Php, Laravel, Code-igniter, Wordpress, Joomla. - HTML5, CSS3, Bootstrap 3 - Javascript, angularjs, backbone.js, knockout.js

    $12.00 /hr
    0 hours
    5.00
  7. Edmar C.

    Bachelor of Science in Information Technology

    Philippines - Tests: 4

    I believe that my strong technical experience and education will make me a very competitive candidate for this position. The key strengths that I possess for success in this position include: • I strive for continued excellence • I provide exceptional contributions to customer service for all customers With a Bachelor of Science in Information Technology, I have a full understanding of the full life cycle of a software development project. I also have experience in learning and excelling at new technologies as needed.

    $7.78 /hr
    0 hours
    0.00
  8. Sophia M.

    Sophia M.

    VA| Wordpress| HTML CSS PHP| SocialMedia| TeamLead| QA| Photoshop

    Philippines - Tests: 4 - Portfolio: 13

    WORLD CLASS WORKER! I can work as all around Virtual Assistant, Admin Support, Social Media Manager, Project Manager, Wordpress Assistant/Manager/Developer, QA, with basic knowledge on SEO and a lot more. I am responsible and fast learner. I am also flexible to any work given. I am very interested to learn new things, undergo training and improve my skills.

    $10.00 /hr
    1,756 hours
    4.85
  9. Edwin Buitrago

    Edwin Buitrago

    Recruiting-management-support-virtual assistant

    Colombia - Tests: 6

    I have worked over the last year as a Senior Resources Manager for www.latamconnex.com where I was able to expand my knowledge and experience on a daily basis starting from my capacity to recruit and identify good professional Engineers to be able to make the best decisions for the different companies we work with to make sure they get the best qualified candidates to hire. I am a fully bilingual candidate with more than 6 years of experience working with US based customers and with a great capacity to work under different circumstances and achieve all the goals required. I have extensively proven my capacity to learn anything really fast and be proficient in a short period of time, I consider myself a total package candidate as per the experience I have in a lot of different business areas which gives me the confidence to work under any environment and all the different situations that need to be handled. I am confident to say that I can provide any company a great level of experience, quality and proficiency consistently. And that I will be always open to learn new things and new lines of business that can help me grow.

    $7.78 /hr
    6,339 hours
    4.99