Customer support Freelancers

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Customer support Job Cost Overview

Typical total cost of Upwork Customer support projects based on completed and fixed-price jobs.

Upwork Customer support Jobs Completed Quarterly

On average, 945 Customer support projects are completed every quarter on Upwork.

945

Time to Complete Upwork Customer support Jobs

Time needed to complete a Customer support project on Upwork.

Average Customer support Freelancer Feedback Score

Customer support Upwork freelancers typically receive a client rating of 4.66.

4.66
Last updated: May 1, 2015
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  1. Claudia Cavina

    Claudia Cavina

    Bilingual Italian English, versatile worker, fast learner

    Italy - Last active: 1 day ago - Tests: 18 - Portfolio: 10

    Please If you need my services contact me with a message, odesk doesn't allow us contractors to contact You (client) directly unless you started a contact with us before, so any question posed as custom message in the decline offer goes unanswered if you haven't started an interview before declining the offer we made as contractors. Thank you for your understanding. At the momet my main objective is to accumulate expertise and more experiences in the fields where my strenght points lay, The final goal I'm hoping for is one day have an interesting curriculum that shows my versability, taking full advantage of my bilinguism, as Italian is my mother tongue while I've studied English, of course also business oriented, for the past 15 years, attending courses in English specialized schools like London's Malvern House. During the years both for school and recreational projects I've found myself working with programs like : microsoft word, for my creative writing passion; microsoft powerpoint, because words and poems are good but pictures and photos help expressing your ideas so much better and in a more immediate way; microsoft excel, using spreadsheet and filters to organize, schedule and make data easier to find. I've been inside different communities where I helped out managing and overviewing their forums and chats. At the present time I'm still in the University, studying in the conservation of cultural heritage field, hoping one day to enter into an american art gallery or a museum and become an art curator. To help fulfill this ambition,I've successfully attended Frank Boehm's course of "Exhibitions and Installments" at the IUAV in Venice, and learned some practical lessons about art exhibitions from Alessio Boschi. I've worked on my local territory with some contemporary art artists, Giusy Marchesini and Abdessamad Halloumi, helping with few of their temporary exhibitions. In the above mentioned positions, the photography course taken with Guido Guidi was a huge help, as it had helped me develop my artistic eye especially for compositions.

    $14.76 /hr
    4,943 hours
    5.00
  2. Ferdinand A.

    Ferdinand A.

    Transcriptionist-LR5 & Copy Editor-Tagalog Translator-Proj Manager

    Philippines - Last active: 2 days ago - Tests: 8

    I used to work in the corporate training industry for 10 years, which greatly enhanced my administrative, clerical, communication, and analytical skills. Aside from administrative and clerical work, I'm also skilled in advanced image editing using Adobe Lightroom and basic image editing using Adobe Photoshop. I have an excellent command of the English language, which makes it easy for me to identify and understand North American and Australian speakers. My typing speed is above average at 70 AWPM. I'm very proficient with Microsoft Office Programs. My knowledge and experience of corporate processes and systems is also quite extensive. I am very proficient in training processes and methods. I can provide online training with anything that relates to corporate soft skills like customer service and English language enhancement. I currently work as a transcriptionist - editing and proofreading research projects, interviews, workshops, podcasts, confidential conversations, and personal diaries for various clients, but I can definitely accomplish other administrative-related tasks. I also have had sufficient experience in program management, business development, and corporate recruitment. These were learned as a part of my planned career path from my previous job. My work experience, history, and skills can definitely provide you with your required results and more. I am actively seeking projects, whether for short or long term, so that I can assist you in building your business. I'm ready to grow with you.

    $15.00 /hr
    234 hours
    4.91
  3. Richard B.

    Richard B.

    Accomplished Ecommerce Consultant Specialist

    United States - Last active: 26 days ago - Tests: 2 - Portfolio: 9

    I am an E-commerce director and business consultant with seventeen years of experience in the industry of web based businesses, marketing, customer services, SOP, growth management, leadership, and product development for the internet based community of businesses. Startups can also be assisted with standard operating procedure development, media management, team acquisition and marketing. I am also an accomplished writer for several industries and can help with your content and message.

    $55.56 /hr
    373 hours
    5.00
  4. Misty L.

    Misty L.

    Odesk Award Top 1 Winner, Admin Assist,VA,Excel,Customer Support&More

    United States - Last active: 1 day ago - Tests: 20 - Portfolio: 27

    ** Awarded the Odesk Top 1% of Contractors WorldWide Award for 2013** Over the last 9 years I have developed my skills as a Virtual/Administrative/Executive Assistant doing Project Management, Customer Support, Schedule and Calendar Management, Data Entry, Data Processing, Microsoft Excel and Word projects, Internet Research and more. I have worked for companies like Wal-Mart Logistics, Target Logistics, OsComp Systems, XLNT Brain Sport, Quicktate, DHL, Envoy, and URX. I am seeking opportunities to further the use my skills. I love working with CEO's on start-ups and I am looking for administrative oriented projects and jobs. I also enjoy Excel projects and I know my way around macro's and formulas.I have received several awards, commendations, and recognition for my levels of service, quality, learning abilities, and improvements made to the businesses I serve. I like to consider myself a true Jack-of-All-Trades. I can be reached through Skype and Email, I do not use a webcam.

    $27.78 /hr
    20,401 hours
    4.92
  5. Carolina S.

    Carolina S.

    Administrative Assistant/ Customer Service Rep.

    United States - Last active: 2 days ago - Tests: 5

    Over the past years I have enjoyed volunteering within my community. I am proficient with the application of communication and leadership skills. I have the ability to work both independently, and as an integral part of a successful team. I am thoughtfully organized and highly adaptable with the ability to perform in a fast paced environment. My desire is to obtain a position that will offer me the opportunity to utilize my current skills and to allow me to gain additional skills that will help me contribute as a value added team member in a professional work setting.

    $16.67 /hr
    2,753 hours
    5.00
  6. Arosh Lakshan

    Arosh Lakshan

    Technical Support/ Microsoft Windows/ Apple Mac/ Mobile Device Support

    Sri Lanka - Last active: 1 day ago - Tests: 6 - Portfolio: 13

    During my 3 years of experience in helpdesk support at http://www.247techies.com and http://www.inbay.co.uk, and many more years of self-learning, I have acquired and demonstrated ability in all aspects of Troubleshooting, Installations, and Configuration for a variety of Desktops, Laptops and Mobile devices. As you are looking for an IT expert who has outstanding people and problem solving skills, having ability to provide the best support to your IT queries, I can definitely be your right choice.

    $14.99 /hr
    43 hours
    4.98
  7. Christina Stausholm Johansen

    Christina Stausholm Johansen

    English/Danish translator, Children's book illustrator and Copywriter

    Ireland - Last active: 8 days ago - Tests: 3 - Portfolio: 1

    English/Danish translator, Children's book illustrator and copywriter. - 100% fluent in Danish and English. - 2 years of SEO, Adwords and copywriting experience. - Have illustrated children's apps, books and mascot designs. I also have customer service experience from my previous job as Danish Support Professional at Convergys. I helped Danish and English Microsoft customers with their subscription and billing issues. The position required outstanding customer service, teamwork skills and knowledge regarding Microsoft Office and Windows 8.1. After spending the first 23 years of my life living in Denmark, I now enjoy living in Ireland with my husband and daughter. Before we settled down in Swords, Co. Dublin, we travelled for a year in Thailand and Malaysia. I worked at an animal shelter and as self-employed copywriter, while my husband was working fulltime as an Adwords consultant. Formal education: AP degree in Commerce Management, Zealand Business College, Campus Næstved, Denmark.

    $27.78 /hr
    705 hours
    4.98
  8. Roopesh Shrivastav

    Roopesh Shrivastav

    Software Project Manager, Scrum Master, PMP

    India - Last active: 1 day ago - Tests: 3 - Portfolio: 2

    I am a PMP & ITIL certified Software Project Manager with rich experience in delivery management, team management, proposal writing, onsite co-ordination & hands-on software development (Java). I am a Sun Certified Java Programmer (SCJP). I also hold a Master's Degree in Computer Applications (MCA). I have worked both as an independent oDesk contractor and as a regular employee in top Indian IT companies. As part of my work, I have spent a total of around 2 years in USA in multiple trips and have a valid B1 visa. For last 2 years, I have worked as a Project Manager for a mid-sized software company at Bangalore, India - - Worked as full time PM for Program & Portfolio Management software suite of a major software product family. Oversaw daily Development & relevant QA work being done by Moscow, Ulyanovsk and Paraguay teams (24 people in total) through scrum meeting. Also attended to customer/urgent issues and prioritized Dev/QA work accordingly. - Helped completion of development of Financial Impact Analysis tool for customer's sales team - Monitored Test case automation work being done for another major software product. - Oversaw development of an in-house recruitment tool I freelanced on oDesk between 2009 and 2013, primarily working as 'Customer Requirements Manager' for a US-based software company. Work required contacting customers, obtaining & documenting software requirements, getting them developed and then validating deliveries before passing them on back to customer. I am currently available for hire for - - Driving & managing software projects using Agile (Scrum) or Waterfall methodologies - Software maintenance operational management - Remote team management (programmers/testers/administrators) - Project documentation and reporting

    $16.67 /hr
    5,503 hours
    5.00
  9. Ross K.

    Ross K.

    Web Specialist

    Australia - Last active: 2 days ago - Tests: 2

    Ross Kirwan of Brovio has deep skill sets in deb developments, graphic design and on-line marketing, the newly formed Brovio can offer solutions to businesses small and large that want to bring their company to the next level. Whether companies want a new website, a website redesign, website upgrades, uncreased functionality, graphic design, increased consumer engagement, lead generation, increased conversions, better SEO results or search engine marketing campaigns – Brovio prides itself with delivering strong results while offering excellent customer service which brings clients back time and time again to consult with Brovio for their custom needs.

    $25.00 /hr
    288 hours
    4.98
  10. Guillermo Dutra

    Guillermo Dutra

    Web master, Wordpress nerd

    Chile - Last active: 3 days ago - Tests: 3 - Portfolio: 3

    4 years of experience on web development. Wordpress developer nerd, HTML/CSS/jQuery experience, I'm also good at maintaining, migrating, moving websites and administering website content from just plain html sites to CMS ecommerce(woocommerce etc). I´d love what I do and I care a lot about my clients. Let me share my experience. Cheers!

    $14.44 /hr
    915 hours
    4.91