Customer support Freelancers

Browse Customer support job posts for project examples or post your job on Upwork for free!

Customer support Job Cost Overview

Typical total cost of Upwork Customer support projects based on completed and fixed-price jobs.

Upwork Customer support Jobs Completed Quarterly

On average, 945 Customer support projects are completed every quarter on Upwork.

945

Time to Complete Upwork Customer support Jobs

Time needed to complete a Customer support project on Upwork.

Average Customer support Freelancer Feedback Score

Customer support Upwork freelancers typically receive a client rating of 4.66.

4.66
Last updated: May 1, 2015
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  1. Misty L.

    Misty L.

    Odesk Award Top 1 Winner, Admin Assist,VA,Excel,Customer Support&More

    United States - Last active: 1 day ago - Tests: 20 - Portfolio: 27

    ** Awarded the Odesk Top 1% of Contractors WorldWide Award for 2013** Over the last 9 years I have developed my skills as a Virtual/Administrative/Executive Assistant doing Project Management, Customer Support, Schedule and Calendar Management, Data Entry, Data Processing, Microsoft Excel and Word projects, Internet Research and more. I have worked for companies like Wal-Mart Logistics, Target Logistics, OsComp Systems, XLNT Brain Sport, Quicktate, DHL, Envoy, and URX. I am seeking opportunities to further the use my skills. I love working with CEO's on start-ups and I am looking for administrative oriented projects and jobs. I also enjoy Excel projects and I know my way around macro's and formulas.I have received several awards, commendations, and recognition for my levels of service, quality, learning abilities, and improvements made to the businesses I serve. I like to consider myself a true Jack-of-All-Trades. I can be reached through Skype and Email, I do not use a webcam.

    $27.78 /hr
    20,202 hours
    4.92
  2. Richard B.

    Richard B.

    Accomplished Ecommerce Consultant Specialist

    United States - Last active: 6 days ago - Tests: 2 - Portfolio: 9

    I am an E-commerce director and business consultant with seventeen years of experience in the industry of web based businesses, marketing, customer services, SOP, growth management, leadership, and product development for the internet based community of businesses. Startups can also be assisted with standard operating procedure development, media management, team acquisition and marketing. I am also an accomplished writer for several industries and can help with your content and message.

    $55.56 /hr
    373 hours
    5.00
  3. Arosh Lakshan

    Arosh Lakshan

    Technical Support/ Microsoft Windows/ Apple Mac/ Mobile Device Support

    Sri Lanka - Last active: 27 days ago - Tests: 6 - Portfolio: 13

    During my 3 years of experience in helpdesk support at http://www.247techies.com and http://www.inbay.co.uk, and many more years of self-learning, I have acquired and demonstrated ability in all aspects of Troubleshooting, Installations, and Configuration for a variety of Desktops, Laptops and Mobile devices. As you are looking for an IT expert who has outstanding people and problem solving skills, having ability to provide the best support to your IT queries, I can definitely be your right choice.

    $14.99 /hr
    43 hours
    4.98
  4. Carolina S.

    Carolina S.

    Administrative Assistant/ Customer Service Rep.

    United States - Last active: 1 day ago - Tests: 5

    Over the past years I have enjoyed volunteering within my community. I am proficient with the application of communication and leadership skills. I have the ability to work both independently, and as an integral part of a successful team. I am thoughtfully organized and highly adaptable with the ability to perform in a fast paced environment. My desire is to obtain a position that will offer me the opportunity to utilize my current skills and to allow me to gain additional skills that will help me contribute as a value added team member in a professional work setting.

    $16.67 /hr
    2,675 hours
    5.00
  5. Danijela Jaredic

    Danijela Jaredic

    Professor/Translator (ITA, ESP, ENG, SRB) and autoCAD professionist

    Montenegro - Last active: 1 day ago - Tests: 6 - Portfolio: 4

    I'm not one of those people who are being satisfied with the simple things. In life I have learned to respect the deadlines, follow the instructions and use them to get to the best possible result. I do not accept a job solely for financial gain but because I want to improve and perfect my knowledges. From my employer I expect to provide me a totaly freedom, because a perfectionist like me knows very well how to do his job. I like to improve myself everyday, learn unusal and non common things. My biggest passion are languages. I am fluent in Italian, English and Spanish. I'm a professor of Italian and Spanish and I have a strong desire to prove myself. I would like to open language school, which will be dominated by Italian and Oriental languages​​, above all Hindi. I have extensive experience in translation and I'm a person that will meet all your expectations in terms of translation. I speak Italian from the age of seven and the majority of Italian speakers do not believe that I was not born in Italy. This is a brief summary of my experiences and expectations, and you should contact me if you are offering a job in the field of Italian language. My primary interest is the Italian language but I'm also interested in jobs like: data entry, administrative support, blog writing, article writing, virtual assistent, web design, autoCAD modelling etc. My expressed qualities are optimistic spirit, communication skills, accuracy and extraordinary verbal skills.

    $22.22 /hr
    4,555 hours
    4.99
  6. Christina Stausholm Johansen

    Christina Stausholm Johansen

    English/Danish translator, Children's book illustrator and Copywriter

    Ireland - Last active: 1 month ago - Tests: 3 - Portfolio: 1

    English/Danish translator, Children's book illustrator and copywriter. - 100% fluent in Danish and English. - 2 years of SEO, Adwords and copywriting experience. - Have illustrated children's apps, books and mascot designs. I also have customer service experience from my previous job as Danish Support Professional at Convergys. I helped Danish and English Microsoft customers with their subscription and billing issues. The position required outstanding customer service, teamwork skills and knowledge regarding Microsoft Office and Windows 8.1. After spending the first 23 years of my life living in Denmark, I now enjoy living in Ireland with my husband and daughter. Before we settled down in Swords, Co. Dublin, we travelled for a year in Thailand and Malaysia. I worked at an animal shelter and as self-employed copywriter, while my husband was working fulltime as an Adwords consultant. Formal education: AP degree in Commerce Management, Zealand Business College, Campus Næstved, Denmark.

    $27.78 /hr
    705 hours
    4.98
  7. Crystal Brown

    Crystal Brown

    Fast, Efficient, Resourceful and Knowledgeable

    United States - Last active: 1 day ago - Tests: 2

    Pro-active, forward-thinking, and success driven business professional with 10+ years progressive experience. Up to date with modern administrative practices. Fast efficient, resourceful and knowledgable Offering advanced technical skills in Microsoft Office Suite and other applications/systems, high analytical thinking Providing quick turn around on projects and tasks. I possess excellent verbal and written communication skills and accustomed to working within budgets and meeting deadlines. An NDA is available upon request My impressive skillset includes: - Project Management | Copywriting - Writing | Proofreading | Editing - Time Management | Planning | Organization - Outstanding Verbal | Written communication skills I have also accrued 10 years of help desk experience related to interoffice troubleshooting

    $22.22 /hr
    188 hours
    4.75
  8. Guillermo Dutra

    Guillermo Dutra

    Web master, Wordpress nerd

    Chile - Last active: 1 day ago - Tests: 3 - Portfolio: 3

    4 years of experience on web development. Wordpress developer nerd, HTML/CSS/jQuery experience, I'm also good at maintaining, migrating, moving websites and administering website content from just plain html sites to CMS ecommerce(woocommerce etc). I´d love what I do and I care a lot about my clients. Let me share my experience. Cheers!

    $14.44 /hr
    875 hours
    4.91
  9. Don Taylor

    Don Taylor

    Analyst, Manager, Technical Writer

    United States - Last active: 1 day ago - Tests: 9 - Portfolio: 3

    In my 30+ year career I've picked up a wide variety of technical skills and professional experience areas. I've been successful in management and individual contributor roles. I want to help you succeed with your project goals! Here's a quick list of skills and technologies where I have at least some, and in many cases, quite a lot, of experience: Apple Xcode, Authorize.net, Back office processes, B2C e-commerce, Basecamp, Budget management, Business analysis, Business metrics, Business rules & logic, Certified Scrum Master, Change management, Client engagement, Codesion, Communication: interpersonal, written, verbal, ConstantContact, COPPA compliance, CRM, Creative problem solving, Customer satisfaction, Customer liaison & support, Data flow design, Design spec preparation, Design standards, DropBox, 8x8 phone system setup/admin, Feature rollout, GIS tools: ArcGIS, Google Maps, Google Apps, Google Docs/Drive, Graphical editors, HTML, Interviewing, IT liaison, JavaScript, Knowledge management, MailChimp, MS Access, Excel, PowerPoint, Project, SharePoint, Visio, Word, Negotiation & issue resolution, Operations monitoring, Apple Mac desktop, PCI compliance, Policy definition, Process/protocol definition, Process improvement, Program execution, Project management – traditional & agile, Quality assurance & testing, R&D, RapidMiner (novice), Requirements gathering, Requirements analysis, Resource allocation, Salesforce setup/administration, Scrum product owner, SDLC, Service delivery, SmartBear AlertSite, Stakeholder voice, Statistical analysis, Strategic planning, SugarCRM, Team member & leader, Training, UNIX shell & C, Usability/UI design, Use case depiction, User stories, User acceptance test, Vimeo, Web app dev mgmt, WordPress, Workflow analysis, Zapier integrations, Zendesk setup/administration.

    $55.56 /hr
    523 hours
    5.00
  10. Jehoon Jung

    Jehoon Jung

    Korean/English Translator/CSR

    Philippines - Last active: 3 days ago - Tests: 3

    I am aiming to initially focus on translating tasks (Korean to English and vice versa). I have been working in BPOs and a quasi-BPO for five years now and have undertaken several tasks such as order entry, troubleshooting, technical, billing, and customer service support, process improvement, business management solutions and translating. Thus, I can confidently say that I am adept in the aforementioned tasks. I am looking to expand my knowledge and experience in Odesk and I intend to eventually study SEO and any means of incorporating it with my future projects.

    $14.44 /hr
    1,793 hours
    5.00