Helpdesk Freelancers

Browse Helpdesk job posts for project examples or post your job on Upwork for free!

Helpdesk Job Cost Overview

Typical total cost of Upwork Helpdesk projects based on completed and fixed-price jobs.

Upwork Helpdesk Jobs Completed Quarterly

On average, 26 Helpdesk projects are completed every quarter on Upwork.

26

Time to Complete Upwork Helpdesk Jobs

Time needed to complete a Helpdesk project on Upwork.

Average Helpdesk Freelancer Feedback Score

Helpdesk Upwork freelancers typically receive a client rating of 4.51.

4.51
Last updated: July 1, 2015
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  1. David Marcus

    David Marcus

    Microsoft Certified Systems Engineer, Journalist and Transcriber

    South Africa - Last active: 8 days ago - Tests: 11 - Portfolio: 1

    Microsoft Certified Systems Engineer; Microsoft Certified Professional. Journalist; Transcriber, Subtitles, Travel Planning. US ENGLISH SPELLING: 1st place out of over half a million test takers! 85 Words Per Minute, 100% Accuracy. My Travel Addiction: I have travelled overland by: Public Transport Motorcycle 4x4 Vehicle Through 74 Countries over the last 20 years of my travelling adult life. I have met many interesting people during these adventures and have acquired insight into how the world works. For 2 years I have specialized in transcribing, which I do while travelling, and have acquired knowledge in many different areas, as I prefer to do academic research interviews. All of my clients are extremely satisfied with the quality of my work.

    Groups: Microsoft Certified Professionals

    $44.44 /hr
    67 hours
    4.89
  2. Misty L.

    Misty L.

    Odesk Award Top 1 Winner, Admin Assist,VA,Excel,Customer Support&More

    United States - Last active: 1 day ago - Tests: 20 - Portfolio: 27

    ** Awarded the Odesk Top 1% of Contractors WorldWide Award for 2013** Over the last 9 years I have developed my skills as a Virtual/Administrative/Executive Assistant doing Project Management, Customer Support, Schedule and Calendar Management, Data Entry, Data Processing, Microsoft Excel and Word projects, Internet Research and more. I have worked for companies like Wal-Mart Logistics, Target Logistics, OsComp Systems, XLNT Brain Sport, Quicktate, DHL, Envoy, and URX. I am seeking opportunities to further the use my skills. I love working with CEO's on start-ups and I am looking for administrative oriented projects and jobs. I also enjoy Excel projects and I know my way around macro's and formulas.I have received several awards, commendations, and recognition for my levels of service, quality, learning abilities, and improvements made to the businesses I serve. I like to consider myself a true Jack-of-All-Trades. I can be reached through Skype and Email, I do not use a webcam.

    $27.78 /hr
    20,764 hours
    4.92
  3. Md. Tariq Aziz

    Md. Tariq Aziz

    Linux System/Network Administrator | Network Support Engr.|OPNETXpert

    Bangladesh - Last active: 4 days ago - Tests: 17

    I enjoy challenge and take pride in my work. Being accustomed to fast-paced environment, I see challenges as opportunities to learn. I have developed my professional skills in a range of areas that I feel will allow me to satisfy your expectation in the best possible manner. Here are a few of my significant capabilities: ** Networking and Hardware: Network Adapters, Modems, Hub, Repeater, Switch, Router (Cisco), DSL, ADSL, PIX Firewall, 3COM, Ethernet, Linux/Windows Workstations ** Platforms: Windows 9x/NT/2000/XP/Vista/Win7 (Advanced), Linux (Red Hat, Debian, Ubuntu) ** Tool s and Utilities: MS DOS, Microsoft Office Suite Network Management Tools: Nagios, iDirect VNO, Wireshark ** Security Tools: VPN, ACLs, Filtering Traffic, Routing Policies, IP Tables, Wireshark and NMAP ** Database: MS Access, My SQL, PL/SQL. ** Programming Language: C/C++ (Excellent), Java (Basic), Perl (Basic), PHP, HTML, MySQL, VisualBasic, MatLab ** Network Simulator: Experienced in Optimized Network Evaluation Tool (OPNET) and familiar with NS-2 ====================================================

    $30.00 /hr
    4 hours
    5.00
  4. Kelly N.

    Kelly N.

    Top Rate ~ VA Expert Support ~ & More ~ USA

    United States - Last active: 5 months ago - Tests: 3 - Portfolio: 8

    I’m Londoner now living in San Antonio, Texas. Over the last 15 years I have developed my skills doing data processing, data entry, webmaster, blogging, wordpress, graphics, customer support, internet marketing and research. Including working for companies; Bennetts Associates Limited, Statesman Travel and Cyril Leonard & Co Suveryours in London England. I am seeking opportunities to further use my skills with handling customer support through emails, forums, chat and more. I am also looking for administration projects, jobs handling data entry, internet marketing and research. I am well experienced in all the above named fields with the capacity to take on other ventures. I have received several awards, commendations, and recognition for my levels of service, quality, learning abilities, and improvements made to multiple businesses.

    $25.00 /hr
    1,957 hours
    4.65
  5. Asif Khan

    Asif Khan

    Technical Support/ MCSA Office 365 / MAC OS X Support

    Pakistan - Last active: 3 days ago - Tests: 17 - Portfolio: 6

    Based on knowledge and experience gained over the last 5 years as Technical Support / IT Support, I have developed a great expertise in many fields such as: Windows Server 2003/2008R2/2012, Windows XP/Vista/7/8, Microsoft Exchange 2007,2010/2013, Outlook 2003/2007/2010/2013, MCSA: Office 365 MCP: Microsoft Azure Single Sign-On (SSO) for Office 365 On-Premise Directory Synchronization with Azure Active Directory on Cloud (DirSync) Existing Office 365 (wave 14) Tenant Upgrade to Office 365 (wave 15) SSL Certificates Microsoft Exchange Hybrid Deployment On-Premise Mailboxes migration to Office 365 Cloud PST migration Virtualisation environments: Hyper-V, VMware Workstation. Antivirus server: Symantec Endpoint Protection, ESET NOD32 administration. Backup: Symantec Backup Exec, Symantec Netbackup, Symantec Enterprise vault MAC OS X Mac OS X Server Desktop and Technical support. Based on my friendly and communicative spirit I am sure I can fulfill all your requirements and expectations.

    $10.00 /hr
    2,806 hours
    4.96
  6. Nakul M.

    Nakul M.

    Linux System Administrator, Virtualization, cPanel/WHM, Plesk, DA

    India - Last active: 2 days ago - Tests: 9

    I have 7 years of experience in Linux System Administration, I handle servers based on various distributions and platforms which are as follows; OS : Red Hat Linux, CentOS, Debian, FreeBSD, Ubuntu, Fedora. Platforms : cPanel/WHM, Plesk, Direct Admin, Webmin, Virtualmin, ISPconfig, zPanel. Others : Openvz, Virtuozzo, LAMP, XEN, Solusvm, Veportal, AWS I have extensive experience in end user support via various mediums such as Live Chat, Emails, Tickets.

    $16.67 /hr
    123 hours
    4.90
  7. Alyssa kirstie Y.

    Alyssa kirstie Y.

    Administrative and Customer Service Specialist

    Philippines - Last active: 2 days ago - Tests: 11 - Portfolio: 13

    My core competency involves doing various Administrative Tasks for clients and everything in between. I specialize in Customer Service Support (Phone, Chat and Email Handling) particularly in E- Commerce & Mobile Applications, Account Management and Web research which includes but not limited to obtaining, analyzing and organizing information from raw data into a well-documented report. I have the exceptional ability to manage complex accounts and projects while meeting strict standards, new technologies and procedures. I have had extensive experience with a broad range of professional and supervisory positions and I always take pride in everything I do. I firmly believe that if you're going to do something, do it right the first time and with the best of your abilities - otherwise it isn't worth doing at all! I believe in the foundation of proper work ethics and assures honesty, promptness, accuracy and quality in every project entrusted to me.

    $5.56 /hr
    3,740 hours
    4.68
  8. Sheraz Khan

    Sheraz Khan

    I.T Specialist | UX / IA / BPMN 2.0 using Visio, Balsamiq, Axure RP

    Pakistan - Last active: 1 day ago - Tests: 55 - Portfolio: 26

    Thank you for taking the time to review my profile. Over decade of experience in Information Technology, I decided to focus on what is my real passion, helping individuals to reach their personal and business goals. I can provide you with the satisfaction and commitment to your business needs. As a Freelance IT Professional, I have not only worked with businesses of different nature but I have also assisted many clients on a personal and business basis around the globe. I enjoy the challenges that everyday this profession brings to me and realize the importance of getting the job done whether big or small.

    $35.00 /hr
    680 hours
    5.00
  9. Hatim ED-DEHAJ

    Hatim ED-DEHAJ

    ~ Expertise (8yrs) : Design-related + Data-related ~

    Morocco - Last active: 4 days ago - Tests: 66 - Portfolio: 15

    HPoulo.wordpress.com/about/ (My Core Designing Samples) I'm an Experienced freelancer & a fast Learner.. Proven by the score on the tests i take (and update) and 100% 5* clients' feedback. Otherwise, i DON'T BLIND BID.. I do not apply to, or, accept a job invitation if it does not fit my Qualifications! I got hired elsewhere for the past few months and now i'm free again. Hence, i resumed my work on Upwork : " Not only for designing projects ..But, i am very happy to design...i just tempt to start an internet marketing project! ". * Why am i special ? :-: I usually try to propose a very competitive/affordable pricing & i strive to negotiate long-term or even life-time offers; :-: My #1 and key objective is being extremely Detail & Deadline Oriented, to provide a trustworthy work, with accurate/professional Results (that's what " service excellence is a duty " stands for...in my rules); :-: I am on time for my worldwide clients : " I affirm that i have NO ISSUE to work according to all Time Zones & I'm tracking all the world clocks with a specific program ". * What do i use ? :-: MS® Windows (7 Professional Edition 'x64' w/ SP1) :-: Adobe™'s Master Collection (CS6 Mid-Eastern Version 'x64' w/ Support of any Language Fonts) :-: MS® Office (10 Pro Plus) + Other decent programs for peculiar tasks + A Pen & some Papers '^^ → I'm still eager and I am able to do multiple stuff! (feel free ..Browse my Skills)

    $38.89 /hr
    224 hours
    5.00
  10. Naveed Ahmad

    Naveed Ahmad

    Urdu Translation & Web Research

    Pakistan - Last active: 3 days ago - Tests: 11 - Portfolio: 3

    I am a native Urdu speaker, so I do what I can do best, that is English to Urdu and Urdu to English Translation. Over the past one & a half year I take pride in having mostly satisfied clients. By hiring me your satisfaction is guaranteed. Before switching to freelancing, I had been in Banking industry for almost 20 years. My last job was as Branch Manager and I had a corporate designation of Assistant Vice President. I have worked with both International & local banks at Branch management level. I was awarded President's award for community services in RBS for my active participation and managing a free blood bank for almost 20 years. As I progressed in the banking industry I intend to put the same spirit in freelancing and earn a good name here too.

    $10.00 /hr
    19 hours
    5.00