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Live Chat Operator Job Cost Overview

Typical total cost of Upwork Live Chat Operator projects based on completed and fixed-price jobs.

Upwork Live Chat Operator Jobs Completed Quarterly

On average, 76 Live Chat Operator projects are completed every quarter on Upwork.

76

Time to Complete Upwork Live Chat Operator Jobs

Time needed to complete a Live Chat Operator project on Upwork.

Average Live Chat Operator Freelancer Feedback Score

Live Chat Operator Upwork freelancers typically receive a client rating of 4.46.

4.46
Last updated: August 1, 2015
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  1. Ehnjaylegem Teng

    Ehnjaylegem Teng

    Customer Support, Writer, Admin Work, Zendesk etc.

    Philippines - Tests: 5 - Portfolio: 2

    UPWORK TOP RATED, 100% JOB SUCCESS, 4.99 STAR FEEDBACK, 9,500+ HOURS WORKED, 38 JOBS! "Exceeding Your Expectations Always!" Feedback ratings are above average to perfect. I work professionally and give excellent comments and suggestions to my employer. Okay, here's what I can do and have worked with: CUSTOMER SUPPORT - Email, Phone, and Chat - Problem Solver - Logical, quick thinker ADMIN WORK - Daily, weekly, monthly reports that includes customers' details and concerns. - Tally those up to see which concern most customers contact you about. - Research and test drive tools/platforms and give you a detailed feedback to know whether or not the tool is useful for your business. - Can train and create study materials for new hires. - and all that good stuff. WRITING -Articles -Ghost writing -Blog -Spin MULTI-LINGUAL Filipino / Tagalog English Cebuano FAST LEARNER AND DEDICATED Not all businesses are the same. I might have had YEARS of experience in this industry (custmer service) but I'm not arrogant. I'm willing to be taught, adjust, and learn. Call me "Gem". My real name is kind of a mouthful :) Ah don't be intimidated of the rate. That's always negotiable. Talk to me about it.

    $8.00 /hr
    10,184 hours
    4.99
  2. Venus Sofia

    Venus Sofia

    Customer Service Specialist - Your Versatile Employee

    Philippines - Tests: 15 - Portfolio: 3

    > oDesk ID verified > Dedicated individual- reputation for consistently going beyond what is required > Resourceful in completing projects- ability to multi-task effectively > Superior verbal and written communication skills > Demonstrated aptitude for developing new skills > Proven record of reliability and responsibility > Strong analytical skills- easily assesses condition and implements appropriate intervention >Committed to becoming an asset of every agency one is affiliated with > Recognized for excellent teaching and coaching abilities > Relates well with people from a variety of cultures and socio-economic conditions > Possess special sensitivity to meeting diverse needs in varied situation

    $10.00 /hr
    11,165 hours
    4.88
  3. Luis Angelo Balingit

    Luis Angelo Balingit

    Customer Service Rep/ Tech Support/ Marketing Assistant/QA Manager

    Philippines - Tests: 8

    I want to find a job where i can showcase my abilities and be effective. I have 5 years of Customer support experience. I handled different accounts and line of work in BPO industry. I believe that i have gained the necessary skills and knowledge to be effective in handling customer's concern. I am a team player and always willing to learn new skills to be more efficient with my work. I also work as a Assistant Manager where i was trained to coach and manage people so that they will meet the required task and quotas.

    Groups: Pro Customer Service

    $5.56 /hr
    6,116 hours
    5.00
  4. Cherie Lyn Maglinte

    Cherie Lyn Maglinte

    Administrative Assistant/Project Manager

    Philippines - Tests: 3

    For the past 5 years of freelancing online, I have developed many of my skills, not only in writing articles but as well as on handling different administrative tasks. Working online does not only bring better earning opportunities, it has also brought so much improvement on how I effectively manage and handle my time.

    $4.44 /hr
    836 hours
    5.00
  5. Marie Scuttie Pateña

    Marie Scuttie Pateña

    Virtual Assistant,Recruiting,Data Entry,Telesales/Web & MultiMedia

    Philippines - Tests: 2 - Portfolio: 12

    A true team builder with natural motivation and strong analytically problem solving skills, richly awarded for my performance, I hold the responsibility of keeping my energy levels and performance standards up and high. I sincerely wish to add value of my work with full dedication, my creativity and passion to think differently. I would be highly obliged if you consider my application and give me a chance for the same. On my part I can assure you that with my qualifications and experience accompanied with the knowledge and skill acquired during my job period, I would be able to make a meaningful and significant contribution to you or your organization. I am confident in my credential you would find a perfect match for any position available. My years of experience working Home based on line as Virtual Assistant, Data Encoder, Customer Service, Supervisor, Recruiter, Social Media Marketing, E-mail Marketing/Trainer and other skills includes Adobe Photoshop, Excel, Power Point/Web Enhancement & Design should you find a good match in any position available that would fit my acquired knowledge and proficiency. Looking forward to read back from you soon and thanks in advance for sparing your time, shall much appreciate a call for an interview.

    $8.00 /hr
    2 hours
    5.00
  6. Anand K.

    Anand K.

    Customer Service and Transcription

    India - Tests: 11

    I am a hard-working and enthusiastic BPO / Call Center Executive. I have gained an extensive experience in the areas of BPO and Call Center through working for many global employers. I also have great experience working as a Customer Service and Customer Support Associate throughout my career. I also have great experience and a thorough understanding of Data Entry. Fast typing and good accuracy is the positive. I can work along well and do my best part to bring a good name for your company.

    $6.67 /hr
    0 hours
    4.48
  7. Avinash Chandra

    Avinash Chandra Agency Contractor

    Ticket, Chat, Phone, Email Support Agent

    India - Tests: 16 - Portfolio: 3

    Greetings! I have a friendly, professional demeanor and am a confident multitasker, allowing me to take on several responsibilities at once. I'm a quick learner and enthusiastic. I look forward to working with you as a customer service rep as well as your go-to guy for any additional projects you need assistance with. I am experienced, competent and organized person with tested skills and capabilities in; > Customer Support ( Wordpress, eBay, Blog, PHP, Joomla, Marketing, eCommerce ) > Technical Support ( Windows XP, Windows 7, Windows 8.1, Mac OSX, Linux ) > Phone Support ( x-lite , skype , ring central , magic jack ) > Ticket Support ( Right Now, Helpshift, Zendesk , Kayako , HP Service Desk and many more ) > Live Chat Support ( Live Chat , Comm100, Zoho, Zopim, Livezilla, Velaro and many more ) > Email handling ( Gmail, Yahoo, Hotmail , Microsoft Exchange, Outlook, Office 365 ) > Admin Assistance ( Data Entry, Analysis, Processing, eBay & Megento, Web Research ) > Virtual Assistant ( Calender, Receptionist, Personal Assistant, Operator ) > Graphics Design : Logo Design, Header, Banner, Facebook Cover, Social Media, Business Cards, Design, Photoshop > Internet researching : Google, Bing, Wikipedia > Technical Writer : Computer related tips and tricks, Android, iOS and Windows Mobile support Being a graduate in Information Technology, I believe that my Skills, Experience, Knowledge as well as fluent English in verbal and written is vital for working for you. Additionally, I am highly organized, provides unsurpassed service, professionalism, invaluable support and knowledge. With an eye for details and intense passion for everything about online support, my enthusiasm for this industry is palpable. I marvel in accuracy reasonable turn around time, strong computer skills and I enjoy being an independent asset rather than a cost center. I have reliable internet connection with 5 Mbps upload and download and working HD Webcam, Skype, 40+hours a week at my disposal to work for you. I was also a Top Provider in oDesk now Upwork Top 25 Providers in Odesk : http://www.odesk.com/community/oconomy/best_freelance_designers

    Groups: Bluehost Developers and Designers, MailChimp Experts Group...

    Associated with: Computer Help Online

    $11.11 /hr
    6,862 hours
    4.96
  8. Cordel F.

    Cordel F. Agency Contractor

    Expert Book Reviewer,Email,Tech Sup,CSR,Lead Gen,Live Chat,Admin,VA

    Jamaica - Tests: 6

    In a society where the number of qualified and competent individuals vastly outweighs the available job vacancies, it is versatility and attention to details that will make the differences for many. I am a self-motivated, conscientious young professional who loves to provide outstanding customer service via phone, email and live chat. I also invest alot of my personal time submitting book reviews on various mediums among other things. I would be honored to distribute my level of expertise to help your business gain success and to grow in my skilled areas. I also possess great team oriented attitude, and the ability to decipher technical issues quickly.

    Associated with: wikomit

    $3.33 /hr
    0 hours
    5.00
  9. Katrina Acosta

    Katrina Acosta

    Excellent Customer Service Specialist/ Executive Assistant

    Philippines - Tests: 3

    I've been a customer support representative for more than 3 years. I handled inbound, outbound, email and chat support providing billing and services information, prices and also handled sales. We also process data entry; we get customers information and enter it on our system tools. I've been with the dispute department and risk management team. I covered escalation and help our support to monitor calls for quality assurance. I've been in a Coach track Trainee and handled 17 agents drive them in providing excellent customer service. I have experience in the following line of business: loss management, special services, support Tier 1, support Tier 2, email support, activation team, lost and stolen department I can do Order Processing, Web Research,Lead Verification, Customer Support (billing, outbound, Ticket and Chat). I currently work as an Executive assistant of Vero7. I do general task like research, calls, plotting and setting reminders for task and appointments, email and chat support , customer follow up ) admin work like filtering tickets and assigning to tech, I also set up Email accounts ( hosting service ) for clients. I also manage Odesk, Podio (make sure all in progress task is done by the assign technician). I also track and manage back ups like Acronis, Check Freshbooks if invoice are being paid, make sure Clients are being charge on the service that they have by creating a report on how many emails they got,backup they consume, how many device are backed up then make sure It is included on the client invoice.I also set up recurring bill for clients, do service estimate for leads. I also operate incoming phone calls and make sure to attend the clients need. I also call clients for follow up in regards with job done. I also manage billing issues etc. with our partners like incorrect bill, update billing info, opening ticket for inquiries. I also update the company owner about important information and task done.

    $4.50 /hr
    0 hours
    5.00