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Online Community Management Upwork freelancers typically receive a client rating of 4.64.

Last updated: October 1, 2015
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Carolina S.

Carolina S.

Customer service / Graphic Designer / Community Manager

Uruguay - Tests: 5 - Portfolio: 1

Hello, my name is Carol, I'm a graphic designer with wide experience in photoshop, illustrator, image, and photography, I specialize (while I still specializing) in retouching and photo editing, both natural and artistic, designs logos, images processing for commercial advertising and fashion. During the last two years I've been specializing in social media, working on various projects, such as community and marketing manager. I also have more than 3 years experience in the Customer service and moderation jobs. (working remotely) I am professional in my work, if hired, you will not be disappointed.

94% Job Success
$17.00 /hr
3,046 hours

Naznin Rahman

Naznin Rahman

WordPress Developer || PSD to HTML || HTML5 || CSS3 || Bootstrap 3.0

Bangladesh - Tests: 7 - Portfolio: 12

I am seeking opportunities to build new websites, Design and develop Full RESPONSIVE website, Wordpress premium / free templates customization, build wordpress new template or even redesign a website user friendly. My prime focus in the Web Market is WORDPRESS related jobs. I have developed a wide range of websites for all types of business and personal use. I am Expert in the following skills- HTML5 || CSS3 || Javascript || Jquery || Twitter Bootstrap 3 || PHP || MySQL || Photoshop || PSD to HTML & Wordpress || Hosting to Hosting Transfers || Prestashop || SEO etc. My capabilities - ❀ Wordpress programming, theme developing, plugin and widget creating. ❀ Converting PSD/PNG/Imagefiles to HTML-5/CSS-3. ❀ Converting HTML files to Wordpress. ❀ Developing a Wordpress theme from scratch. ❀ Tweaking Wordpress themes. ❀Tweaking CSS3 codes ❀ Bootstrap programming and designing. ❀ UI web programming and designing. ❀ jQuery and Javascript programming. ❀PHP and MySQL programming. ❀ AJAX programming. . FAQ 1. How do you communicate? Ans: Email, Gtalk, Skype (24x7) 2. When will you be able to start? Ans: I can start as soon as needed excluding weekends unless the project is very urgent. Kind Regards, Naznin Rahman.

Groups: BigCommerce, Bluehost Developers and Designers...

85% Job Success
$40.00 /hr
1,190 hours

Lucas L.

Lucas L.

Project Manager / Marketing Manager / Customer Support

Brazil - Tests: 14 - Portfolio: 4

I'm a professional Customer Support Agent, Virtual Assistant and Marketing Manager with more than 4 years of experience. I'm fluent in English, Spanish and Portuguese. Still studying Mandarim and Dutch, one day I'll get there. I've already worked for 6 different companies in the last 6 years, 5 from U.S and one from Brazil, in their customer support & public relations department. "À tribuna" was the first company I joined in CS and I used to answer clients calls and help them schedule and edit their ads for printing in the newspaper, at Ingreso Cybernetico (, I used to engage and help clients through live chat (zopim), tickets (our own system and ZenDesk), e-mails (hotmail and gmail), calls (skype), through social media (facebook & twitter) and also check translations and the programmers' work. I had to manage the entire operation for their brazilian customers. We used to coordinate and manage the operations of the whole website and digital products through Basecamp and Asana ( & I've also worked for four more companies (ALL FROM THE U.S.A): Omaze (fund raising), KeepSafe (App development), Gosu (Game production) and HandPrint (Smartphone rental in the U.S.A). Keepsafe ( was the biggest app company I've ever worked for, with more than 40 million users around the world. I've also worked at Teleco.IO (, Handprint ( and Grace Smith TV ( as a community manager. I basically had to create their social media pages, manage them, answer the questions, engage with people in groups, pages, forums, etc. Here are some tools that I know how to manage: Dropbox, One Drive, google package (drive, docs, sheets, gmail, google+), Social media (Facebook, twitter, instagram, pinterest, google+, youtube, linkedin, whatssapp), ZenDesk, Chat&Serve, HelpShift, Infusionsoft, Evernote, IQTELL, Hootsuite, Edgar, Buffer, Basecamp, Asana, Slack, Amplitude, Skype, Office Package (powerpoint, word, excel, etc.), SEOmoz, Google analytics, Webmaster tools, Adobe Photoshop, Adobe Illustrator, Adobe After Effects, Audacity, Sony Vegas Pro and Sound Forge. I started my carreer in digital marketing in 2012 when I started studying about affiliate marketing and it took me to SEO and the other components of Online Marketing, such as paid advertising (PPC as Adwords, facebook ads, linkedin ads, youtube ads, twitter ads), SMM (social media marketing), SEM (Search Engine Marketing with Adwords), E-mail marketing (autoresponders such as mail chimp, magic responder and aweber), analytics (bing & google's webmaster tools, google analytics, facebook analytics, youtube analytics, seomoz, seo majestic), keyword research (google's keyword planner for adwords, keyworddiscovery, seomoz keyword tool, long tail pro) and content marketing of all types (writting, videos and audios). I'm still building my own digital marketing portfolio. (, a niche blog) I have the highest score in odesk's EN-PTBR translation test (First place out of 2.678 people.) I'm a professional translator with more than 5 years of experience, I started at the age of 17. I've already worked in several projects online (see my odesk profile) and offline (International events such as "Stone Fair"). I'm a professional voice actor since 2010, I can provide several samples of my work if needed. I'm Young, ethical, diligent, dedicated, experienced, skilled and FAST. I look forward to do my best for you and your company! Hire me and you won't regret having me on board, let's do it!

Groups: Pro Customer Service

98% Job Success
$22.00 /hr
2,624 hours

Sherrie Chastain

Sherrie Chastain

Google Domination SEO Expert & Lead Generation Specialist

United States - Tests: 3 - Portfolio: 7

I am an ambitious, highly motivated, positive self-starter that is goal and results oriented. I have excellent work ethics due to my strong organizational skills, attention to detail and passion for success in business. I love challenges and will put forth any amount of effort that it requires to master the challenge at hand. I am able to multi task and can see the overall picture in any given situation to get to the underlying issues for quick decision making. I have spent the past 10 years becoming an expert SEO Specialist which can easily be seen by typing my name "Sherrie Chastain" into Google where you will find pages of articles, press releases, social media posts and websites that I have created. I create, design and manage SEO optimized websites including ecommerce websites plus Google compliant landing pages. I also create a variety of different types of SEO mobile websites. Once their online presence is complete I follow up with either creating and implementing successful Internet marketing campaigns or train the businesses and their staff to implement these campaigns in-house. My Skills include but are not limited to: 1) On and off page SEO 2) SEM and paid online advertising 3) Online and offline press release creation and submission 4) Social media marketing 5) Email and newsletter marketing 6) Loyalty program creation and implementation 7) Branding campaigns 8) Reputation management 9) Text, banner and media advertising 10) PURL postcard marketing 11) Video and podcast creation and marketing campaigns 12) E-book and white paper campaigns 13) Split and variable testing for higher conversion rates to increase ROI 14) Analyze linking structure for increased traffic flow 15) Analytics programs and webmaster tools installation for evaluation of statistics 16) Identify additional revenue streams to increase profitability 17) Campaign creation targeted to increase frequency and amount of purchase 18) Real time traffic analysis for moment of truth strategy implementation 19) Proximity Marketing creation and implementation using mobile devices I look forward to helping you achieve your goals.

100% Job Success
$225.00 /hr
2,377 hours

Mark Louie Punzal

Mark Louie Punzal

Content Moderator, Data Encoder, Data Analyst

Philippines - Tests: 4 - Portfolio: 5

A reliable and professional Forum and Online content Moderator. Has Intermediate Adobe Photoshop skills and exceptional dedication to work. My goal is to have a good reputation here in oDesk by building good relationship between me and my clients.

100% Job Success
$11.11 /hr
4,372 hours

Sunil Kumar

SEO, SMO, On-Page, Content Writing and result oriented Professional

India - Tests: 3 - Portfolio: 7

I am very skilled, experienced, communicative, honest and also reliable SEARCH ENGINE Optimization Professional to assist your business with helpof internet marketing. I have done specialization in PANDA & PENGUIN algorithm. I have 5 + a long time experience in SEO and SMO. I have a very good understanding of online reputation management and I have already worked for a few companies. My objective is usually to provide good internet marketing services (SEO. SMO, Online Reputation Management etc) to the employers here and develop a good reputation. I have a good exposure in Video and Image promotion also. I have very good knowledge of get rid of negative posts away from front pages of Google. I have strong experience in Social Media Marketing, Facebook Marketing, Tweeter, Google+, Linkedin, Video Production, Video Submission and pinterst. I have worked on so many websites. I would like to design and post the advertisements online through various Social Media websites to generate much traffic to your website. * SEO(Search Engine Optimization) Off-Page White Hat SEO: ------------------------------ Article Writing And Submission Link Building Paul & Angela Forum Profile link-building Directory Submission Social bookmarking submission Profile link Creation Web 2.0 profile link creation Article submission Press Release Management Blog submission I do all tasks manually, no use any software.. no Spammers. On-Page SEO: ------------------- Website analysis & troubleshooting Title Optimization Meta Tags Optimization Important HTML Tags Keyword Optimization & Synonyms Link Optimization Wordpress SEO Joomla SEO Responsibilities: --------------------- SEO analysis of client web site. Search engine optimization strategies. Submission tracking. Search engine results tracking. Social Medial Optimization Services: ---------------------------------------------------- Facebook Marketing Reddit Submission Stumbleupon Submission Youmob Submission Flickr Submission Delicious Submission Submission Google Plus Submission Tumblr Submission Twitter Account Setup Pinterest Account Setup Linkdian Account Setup Feel free to contact me, I am always ready to answer any question and query related to work and experienced.

100% Job Success
$4.44 /hr
3,891 hours

Mohamed Diallo

Mohamed Diallo

Web content manager / Redacteur - Traducteur

Senegal - Tests: 3

Je suis depuis plus de trois ans rédacteur web plus précisément submitter annuaire et blog wordpress, ce qui m'a procuré une expérience plus large dans le domaine de l'écriture et du seo. En effet, après un bac en série littéraire j'ai entamé des études de communication et de marketing, sanctionné par un Master, avant de travailler dans la gestion de contenu web. Je suis à l'heure actuelle rédacteur en freelance et rédige entre 12.000 et 15.000 mots par semaine.

86% Job Success
$6.67 /hr
4,314 hours

Perla gabriela A.

Perla gabriela A.

Translator, transcriber and Virtual Assistant

Mexico - Tests: 4 - Portfolio: 1

Allow me to tell you about myself. I've been working as a freelancer for about almost four years. I've had the opportunity to work as a bilingual VA assistant, as a phone associate for Kohl's Customer Service, (on site job) and as a Admin for which is the Spanish site for all of this allowed me to learn and specialize about SEO, Landing pages, content writing, to interpret analytics, and overall use and understanding of social media marketing. I also have experience with Youtube, managing channels, and all what that implies. I am fast, accurate and not afraid to ask questions when I am on a project, communication for me is the key in every job. I like to be clear about what the client wants so I can give the best of me every time, and if necessary. I am always willing to learn new things, software, topics, and tools to make my work or our work better. My Skills are: Translations Spanish blog post Social Media Marketing Internet Research Blog writing Creative writing Voice Overs

100% Job Success
$9.50 /hr
3,200 hours

Javelyn C.

Javelyn C.

Virtual Assistant/Web Researcher/Social Media/Transcriber

Philippines - Tests: 6 - Portfolio: 6

Personality: Assertive, determined [both in life and work!] Efficient and effective in using the following different computer/internet platforms: - MS Office [word, excel, powerpoint,publisher, onenote] - Adobe Photoshop - Adobe Acrobat/PDF - Corel Draw - Google Chrome - Firefox - Wordpress - Google Drive - Google Documents - Peach Tree - Quickbooks - Yahoo! - Gmail - Xara - Notedpad - Basecamp - Atlassian/Jira - Hipchat - Slack - Facebook - Twitter - Pinterest - Instagram - Google+ - Salesloft - - vodcast - - Skype - Google Hangout I can do: - email handling/email labeling/email monitoring/email marketing - write letters/memo - take down minutes of meeting [whether it's from Skype, Hangout or whatever platform you have!] - create powerpoint presentations - video and audio editing - web and online research [create comparison, marketing analysis] - lead generation [look for contact information - email addresses, names, postal addresses, websites, links/urls. social media] - email scraping - data scraping - data-entry [85 words per minutes!] - transcriptions/transcribing [using an online tool that can enhance audio - volume/reduce background noise!]

72% Job Success
$5.56 /hr
3,912 hours

Mohammad Ali Mehmood

Mohammad Ali Mehmood

Customer Services Representative

Pakistan - Tests: 16 - Portfolio: 6

I am working as a customer support agent from last 4 years. During my 4 years of experience, I have been trained to Listen patiently, understand the customer problems, gather all the relevant information and address the user concern as best as possible. My friendly and polite attitude combined with my customer support training makes me the best choice for all type of customer support jobs. So If you need someone extremely reliable and hardworking to handle your customer support queries then you will never regret hiring me. In addition to my customer support skills, I have a diverse set of skills which are listed below: - MS Office (complete) - Web Research - Power Point Presentations - Prezi Presentations - Data Entry of All type Lastly, I just want to say that I am always ready to learn new things and to enhance my skills. So looking for an opportunity to best utilize my expertise as well as to learn new skills...

100% Job Success
$11.11 /hr
13,460 hours