Online Help Providers

Get Your Online Help Project Started Today!

Hire an online help consultant today to set up helpdesk, tech support and other support systems. These experienced service professionals can provide technical support for your customers, set up question and answer (Q&A) boards, manage support forums and answer questions in real time using live chat software.

Online help refers to any procedural, topic oriented, reference or support information provided over the Internet to help people use software, products or services. Online help may be implemented statically through Q&A forums, frequently asked question (FAQ) boards, or by using help authoring tools that provide troubleshooting databases or context-sensitive help to users. On Upwork, the world’s largest online workplace, you’ll find online help freelancers who can help businesses and professionals around the world offer quality support and customer service.

Browse Online Help job posts for project examples or post your job on Upwork for free!

Online Help Job Cost Overview

Typical total cost of Upwork Online Help projects based on completed and fixed-price jobs.

Upwork Online Help Jobs Completed Quarterly

On average, 38 Online Help projects are completed every quarter on Upwork.

38

Time to Complete Upwork Online Help Jobs

Time needed to complete a Online Help project on Upwork.

Average Online Help Freelancer Feedback Score

Online Help Upwork freelancers typically receive a client rating of 4.70.

4.70
Last updated: May 1, 2015

Popular Online Help Searches

More options
Clear all filters
  1. Angel T.

    Angel T.

    Junior Web Developer and Designer / Internet researcher / Game tester

    Macedonia - Last active: 1 day ago - Tests: 3 - Portfolio: 3

    Hello everyone. I'm web developer and designer with junior experience. I'm also data-entry specialist with decent e-commerce experience. My skills: - HTML - CSS - PHP - JavaScript - jQuery - Wordpress/WooCommerce Graphic design skills: - Logo/Banner design - Business cards - Brochure design I'm a passionate gamer, so testing your games would be my pleasure. I prefer to work both, part and full time. Thank you.

    $7.00 /hr
    160 hours
    5.00
  2. Hatim ED-DEHAJ

    Hatim ED-DEHAJ

    ~ Expertise (8yrs) : Design-related + Data-related ~

    Morocco - Last active: 12 hours ago - Tests: 66 - Portfolio: 1

    HPoulo.wordpress.com/about/ (My Core Designing Samples) I'm an Experienced freelancer & a fast Learner.. Proven by the score on the tests i take (and update) and 100% 5* clients' feedback. Otherwise, i DON'T BLIND BID.. I do not apply to, or, accept a job invitation if it does not fit my Qualifications! I got hired elsewhere for the past few months and now i'm free again. Hence, i resumed my work on Upwork : " Not only for designing projects ..But, i am very happy to design...i just tempt to start an internet marketing project! ". * Why am i special ? :-: I usually try to propose a very competitive/affordable pricing & i strive to negotiate long-term or even life-time offers; :-: My #1 and key objective is being extremely Detail & Deadline Oriented, to provide a trustworthy work, with accurate/professional Results (that's what " service excellence is a duty " stands for...in my rules); :-: I am on time for my worldwide clients : " I affirm that i have NO ISSUE to work according to all Time Zones & I'm tracking all the world clocks with a specific program ". * What do i use ? :-: MS® Windows (7 Professional Edition 'x64' w/ SP1) :-: Adobe™'s Master Collection (CS6 Mid-Eastern Version 'x64' w/ Support of any Language Fonts) :-: MS® Office (10 Pro Plus) + Other decent programs for peculiar tasks + A Pen & some Papers '^^ → I'm still eager and I am able to do multiple stuff! (feel free ..Browse my Skills)

    $38.89 /hr
    215 hours
    5.00
  3. Kris Nicolas

    Kris Nicolas

    Virtual Assistant / Data Entry / Web Researcher / Lead Generator

    Philippines - Last active: 5 days ago - Tests: 12 - Portfolio: 3

    I am an efficient and tech savvy virtual assistant who is quick to problem solve. I offer a wide variety of specialties like video editing experience, webinar set-up, WordPress admin skills and more. I am proficient in English and will promptly communicate with you via email or Google hangouts.

    $10.00 /hr
    4,368 hours
    4.73
  4. Mark Jude Gallardo

    Mark Jude Gallardo

    Reader/Writer, Powerpoint Designer, Admin Support

    Philippines - Last active: 1 day ago - Tests: 7

    I create customized powerpoint design. (Please refer to my portfolio below.) I possess excellent skills both in oral and written communication. I am flexible, goal-oriented, and fast learner. I am adept in synthesizing ideas and concepts into actionable plans to achieve overall objectives.

    $4.50 /hr
    3,335 hours
    5.00
  5. Liezl Morca

    Liezl Morca

    Experienced Customer Service Representative Data Entry Professional

    Philippines - Last active: 2 days ago - Tests: 11

    Has been working as Customer Service Representative for almost two years. Named as top agent for a month with over 300 employees during my stay at the company I used to work for. With excellent written and oral communication skills.

    $5.00 /hr
    0 hours
    5.00
  6. Andrew R.

    Andrew R.

    Independent Engineer

    Russia - Last active: 12 days ago - Tests: 2

    Ready for complex work in multimedia area. Professional extensive knowledge in different areas: • Video/photo/image restoration/design/research, (+using own-created tools). • Music making/sound design and restoration. • HTML5/CSS3/PHP experience (no frameworks please) • Windows software development (C++/Delphi) • Complex solution consulting (Psyhcology, marketing, design) I am an expert on human interaction with computer and social systems. I have extensive knowledge in the field of social psychology and Neuro-Linguistic, certification and training in the field of human development, advertising and hypnosis. I started as a programmer with a system programming in 1996, participated in the development of high-speed data access systems including a SQL server core. Later I became interested in the development of programs for web and design. Now I have consulting and training knowledge for people in the field of personal development and personal growth, finding solutions to complex problems in a lack of information. Also, I understand the problems of the human-computer interaction and human-human social networks. Creative skills: Photo restoration and image design. very good video restoration knowledge using own created software and Avisynth. I have own created restoration software. I have great knowledge in PHP/HTML5/CSS programing and design. I wrote music (VST/VSTi) and SFX for video production. Sound and Photo restoration. Vector graphic ilustration and design, color grading. As a software developer I have computer programming experience in: realtime system design, Win32 (GDI, MT, TCP/IP), binary and text data parse and retrieving, design of special data access algorithms, cache subsystem, image and video restoration algorithms.

    $33.33 /hr
    0 hours
    0.00
  7. Vijayalakshmi V.

    Vijayalakshmi V.

    Pulomas

    India - Last active: 11 days ago - Tests: 4 - Portfolio: 10

    Redefining the change...Pulomas- the Wordsmiths and Techno-neuromancers with Samurai skills in technical writing, user manuals, PowerPoint, Word, Excel, Content writing, Design, Multimedia and admin jobs, backed by more than 15 years of experience on the global grid. We specialize in providing services of writing and creating Online Help, Web Help, User Manuals, ebooks, blogs, User Guide, Audio & Video Transcriptions, Getting Started Manual, Installation Guide, Admin Guide, PowerPoint Presentation, White Paper, FAQ, Training Manual, Trainer's Guide, Test Documents, Release Notes, Tech Reports, API Guides, Test Templates, Test Specifications, and Software Specification documents.Some of the projects successfully completed by us at Elance and Odesk: 1. ITapp AppCenter – Online Help for cloud based platform for provisioning, configuration, management and delivery of applications and infrastructure. 2. Storan –Dr.Explain based online help for medical record review platform for managed care plans, physicians, hospitals and service bureaus. 3. SystemX – Online help for an accounting ERP application. 4. Patient Sites – User Guide for CMS based application for managing and publishing physical therapy websites. 5. AlbaSpectrum Alba 360 – User guide for workflow management application. 6. Xcellence Mining RiskView Template – User Manual for application on managing risks. 7. AssetAware – Madcap Flare Help for Asset Tracking and Managing Application. 8. BackAzimuth – Online Help for Advanced Keyword Management Software. 9. Champ – Zendesk based online help for a broadcasting and channel management software. 10. SoftNAS – Online Help created in Dr. Explain for Cloud based Enterprise NAS for VMware, Hyper-V and Amaxon EC2. 11. Streamline Shipping – Robohelp based Online Help for salesforce.com implemented Shipping ERP application. 12. POS Hotel – CHM help for POS based hotel management ERP and CRM application. 13. AutoMainten – Online help for workflow management for auto servicing agencies. 14. eCHDP – Zendesk based Online Help for a complete platform of Managing and Tracking PM160 Forms from their inception to e-billing and payment tracking. 15. Plexes – User Guide for broadcasting software for multiplexes. 16. FioBooks – WordPress based online help for managing clients, estimates, invoices and accounting. 17. Vansah – WordPress based online help for a testing and simulator application. 18. BizCredit – User Guide and training manuals for online business credit management application. 19. PrestaShop – Online Help for Ecommerce Solution for Online Stores application. 20. SecureW2 – Online help for cloud based management portal for Care Maintenance and Support. 21. bFlowMedical – Webhelp for Medical Billing and Claims Management application. 22. PureWave Leo 500 – Installation and User Guides for a Constellation LTE Base Station. 23. PureView EMS – Installation and User Guides for Element Management System for Base Stations. 24. LeasePlan – User Guide for Platform for Managing International Auctioning of Used LeasePlan Cars. 25. Maples – Corporate Business & Product Demonstration Presentation on the MapOptis content based imaging solution. 26. MavSocial/Maventus – UserVoice based Online Help for Campaign Marketing and Business Management application. 27. MicroLogic – User Guide for Automobile Servicing Application. 28. MillinMedical – User Guide for Platform for Managing Patients, Appointments, Medical Billing and Insurance Claims. 29. QuietCool – Installation and Administration Guide for Classic Line for Clean Air Legacy 30. PMBOK 6 Sigma – A complete set of training material including Facilitator Guide, Student workbook and PowerPoint presentation for a Week Long Training Programme 31. Q-ARS – HTML Help for Mobile Cloud (QR-code) Based Audience Response System. 32. RapidABC – Zendesk based Online Help for Costing and Accounting Application. 33. Razient - Uservoice based Online Help for Global Incidents’ Tracking Solution. 34. NFS Guide – A complete guide on NFS. 35. WP Theme – Online help on WordPress themes. 36. Rtoknowhow – User voice based online help for an Australian application for registered training organizations with multi-user intelligent solution. 37. MS Project 2003 – A complete detailed guide on MS Project 2003. 38. EdgeDashboards – User Manual for a Business Intelligence Dashboard Application. 39. NOVAKON iFaceDesigner – User Guide for enterprise platform of designing HMI products. 40. Simplessus – Online Help created in Dr.Explain for a set of Cloud based SAAS packages such as ERP, Contract Management, Online File Storage, CRM, Project Management, Content Management and SEO Packages. 41. Crowdvox - Wiki based Help for a CMS based advance backend system for managing Paid Listing services 42. EducationKonnect -User manual, documentation and online help for a cloud based K-12 application.

    $16.67 /hr
    272 hours
    4.78
  8. Urvashi P.

    Urvashi P.

    Expert SEO & Link Building Sepcialist, Genius On Page Optimizer

    India - Last active: 12 hours ago - Tests: 2 - Portfolio: 2

    Over the last 5 years, I have invented a wide range of SEO Techniques, Link Building Methods, Outreach Strategies whether they are for Guest Posts, Resource Links, Broken Link Building, Giveaways or Partnering with blogs for ongoing promotions. I have mainly worked with B2B clients, with agencies and SEO experts. That has given me opportunity to improve my skills, build discipline in my reports, understand the importance of timely reports, get work done within deadline. My core competency lies in complete end-end management to promote any new or existing business with plan. Without planning nothing get succeeded and result could be disappointment. . I also have some experience in the following areas: PHP, Wordpress, SQL, HTML-5, Responsive Website Design and Basic Photoshop editing. I look forward working with you too - Lets get in touch.

    $5.56 /hr
    3,803 hours
    4.85
  9. Vickie Lee

    Vickie Lee

    Executive Virtual Assistant

    United States - Last active: 3 days ago - Tests: 10 - Portfolio: 9

    Throughout my career, I have maintained the highest performance standards within a diverse range of administrative functions, which is clearly illustrated by my past successes. As Executive Assistant/Office Manager to the President and Vice President of Liberty Capital Investment Corp. I streamlined operations and reduced costs by consolidating operations and negotiating competitive rates with service providers. Additionally, while serving as an Assistant to the Compliance Officer I facilitated the implementation of a new filing system to be able to track all records and stay in compliance with City, County, State and Federal laws and regulations. I would like to continue doing this working from home. Further qualifications I offer include the following: Recruiter for staffing agency and direct company recruitment. Successful track record supporting the efforts of executive-level staff, including CFO's, presidents, owners and senior partners as their Executive Assistant/Office Manager. Managed the LTA and HOME programs. Strong background in all aspects of office management, from scheduling meetings and coordinating travel to overseeing budget. Exceptional Proofreading and editing skills. Accounting/bookkeeping.. Marketing and graphic design skills. Demonstrated capacity to develop and maintain comprehensive administrative processes that improve the efficiency of day-to-day operations. With excellent organizational and communications skills, an outstanding work ethic and the ability to work well in both team oriented and self directed environments. I am positioned to exceed your expectations.

    $16.67 /hr
    1,005 hours
    5.00
  10. Barbara S.

    Barbara S.

    Design Expert and Business Consultant

    United States - Last active: 12 days ago - Tests: 2 - Portfolio: 4

    A masters degree in graphic design and multimedia combined with nearly 20 years of business consulting makes me an essential member of your team. Here's how I can contribute: • Creating professionally designed material - print and web - that is coordinated and helps you stand head and shoulders above your competition • Designing a range of projects such as full-range magazines, flyers, posters, slide presentations (and videos), on-line training material and much more - if you can dream it, I can create it • Assisting with your technology set up like Wordpress site and themes, plugins and other online apps so that your systems are streamlined and supporting your content marketing strategies • Turning your content (knowledge and expertise) into packages, information products or programs • Helping you sell your product with launch and sales campaign strategies • A full range of 21st Century business strategies custom fit to your needs Give me a call and let's discuss how I can help.

    $25.00 /hr
    89 hours
    4.85