Customer Service Rep, SEO, order processing, Virtual Assistant
Last active: 09/27/2013
I'm a call center agent for the past two years here in the Philippines. Calling inbound and outbound technical support and telemarketing. and been working freelancer for almost 4 years now. my latest job was working in a noodle company. responsibilities includes: Customer service rep, Handling customers concern problems about the orders (need to archive/solve customers concern everyday), Tracking packages, Chat support, Email handling, Order processing, Data works (credit card transactions, invoicing, excel reporting), Calling Banks in the US (Credit card customers Concern) Voice mail transcriptionist, All around Virtual Assistant.
I also have 1 year experience working in an IT company here in the Philippines as an SEO, doing link building such as profile creator, directory submission, social book marking, social media, blog commenting (micro
blogging), forum posting, link exchange, classified ads, online groups (yahoo
groups and Google groups), press release submission and article submissions.