Get Your Phone Support Project Started Today!

Post your phone support project on Upwork and hire call center agents and computer support specialists to provide you or your clients with remote support and handle customer inquiries over the phone. These freelancers are friendly, polite and able to handle multiple cases in queues. They are focused on customer satisfaction, and can provide technical assistance or support to your clients while patiently answering questions regarding your products or services. They can also follow and optimize your phone support scripts, communicate updates and troubleshooting steps, or provide cost-effective solutions via telephone.

Phone technical support refers to a range of services by which enterprises provide assistance to users of products and services over the phone. On Upwork, the world’s largest online workplace, companies hire freelance phone support agents and call center representatives who have experience in phone support software and tools as well as using other means of customer service and communication (such as CRM software, live chat support, virtual meetings and email technical support). These professionals can manage computer support, product support or sales consultation projects over the phone.

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Phone Support Job Cost Overview

Typical total cost of Upwork Phone Support projects based on completed and fixed-price jobs.

Upwork Phone Support Jobs Completed Quarterly

On average, 305 Phone Support projects are completed every quarter on Upwork.

305

Time to Complete Upwork Phone Support Jobs

Time needed to complete a Phone Support project on Upwork.

Average Phone Support Freelancer Feedback Score

Phone Support Upwork freelancers typically receive a client rating of 4.46.

4.46
Last updated: August 1, 2015
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  1. Tasha Lindsey

    Tasha Lindsey

    Experienced Human Resources, Payroll, Customer Service Project Manager

    United States - Last active: 2 months ago - Tests: 2

    Self-directed and motivated project leader with 15+ years' experience in Human Resources, Payroll, Recruiting, Project Management, Customer Service and Account Management. Excellent organizational skills and extremely detail oriented. I am hardworking and a fast learner with good communication skills and a strong background in quality, process improvements event support and training.

    $17.00 /hr
    6 hours
    5.00
  2. Kyle Pruden

    Kyle Pruden

    InDesign, basic WordPress, Acrobat Pro, LinkedIn

    United States - Last active: 21 days ago - Tests: 1 - Portfolio: 2

    I have a very good understanding of the Microsoft suite and Adobe applications. I am able to work proficiently in those programs while managing my time wisely and creating quality products. I have successfully created several fillable PDF forms out of basic forms and word documents. I have completed several PDF to Excel conversions, PDF to Word conversions, online programs to Excel conversions, etc. I am also able to complete transcription requests, as I have for several clients. I look forward to working with everyone in creating products as they become available!

    $3.00 /hr
    157 hours
    4.68
  3. Anissia L.

    Anissia L.

    Experienced Admin

    United States - Last active: 21 days ago - Tests: 2

    I have over 15 years of customer service, data entry skills. I am detail oriented, a quick learner and can adapt to change. I'm a mature, responsible worker and have excellent time management skills to get projects done on time and accurately. I have worked in the banking, credit card, telecommuncations and healthcare industries.

    $7.00 /hr
    22 hours
    4.20
  4. India FitzAllen

    India FitzAllen

    Full service Marketing, Web and Creative Agency

    United States - Last active: 3 days ago - Tests: 1 - Portfolio: 55

    "A" Level Graphic Design and Website Builds delivered on time and on budget. Sales and Marketing Strategy, Sell in, Trademarks and IP, Film and Television Production, Content Production, Video Production, Media Buying and Selling, Motion Graphics, Film and Television Opening Credit Design, National Campaign Creation and Execution, Infomercials and Product Launches, Product Creation, Design, Packaging, Sales and Marketing, Pitch Decks, Brochures, Catalogs, Consulting, Entertainment and Music, Sound Design, Scoring, Music. Our team is highly skilled considered on of the best in the country.

    $36.00 /hr
    139 hours
    5.00
  5. Stacey T.

    Stacey T.

    Let ME help YOU GROW your business!

    United States - Last active: 1 day ago - Tests: 1 - Portfolio: 7

    An experienced and professional Virtual Assistant providing an array of business services, superior quality work ethics, exceptional customer service and above average ability to work independently with little direction. Detail oriented, highly organized and able to work with multiple levels of tasks and meet strict deadlines. My job is to make your life easier by integrating reasoning skills and critical thinking to provide you with the best possible service experience for all projects, big and small. Dependable, professional, resourceful, creative, organized, very detail oriented, critical thinker and super friendly. Consistently ranked above top 35 within Elance with 5 star rating and over 2000 hours logged

    $27.00 /hr
    3,673 hours
    4.88
  6. Jennifer Mason

    Jennifer Mason

    Providing you with the support you need to shine.

    United States - Last active: 10 days ago

    Behind every successful leader is a team. I wish to contribute to your success in the marketplace by offering stellar administrative and presentation support that will complement your outstanding ideas with the touch of professionalism and polish needed to stand out in a competitive market. With a diverse work history and extensive travel experience, I have gained the insight needed to not only reproduce products to your specifications, but to create a work that resonates with your audience. I will gladly do simple tasks of transcription and proof reading, but also welcome the opportunity to craft your ideas into an exceptional product surpassing original expectations. Despite a 97% ranking on the Elance English vocabulary test, and my unquenchable love of the word "lugubrious," I have managed to maintain a humorous health blog, Waist Management, which highlights my capacity for tailoring my work as necessary. I look forward to serving you and celebrating your success!

    $20.00 /hr
    0 hours
    5.00
  7. Rebecca Staple

    Rebecca Staple

    Freelance Writer & Photographer

    United States - Last active: 22 days ago - Portfolio: 4

    I am a detail-oriented and resourceful professional with over nine years of experience, dedicated to providing reliable services in a variety of different fields, from writing and editing to photography. Services include: Lifestyle photography, food photography, recipe development, digital image editing, and research. My writing experience is quite varied; but I am especially interested in projects covering travel, food, health, or nutrition. If you have a job involving any of these topics, I would especially love the opportunity and look forward to building an ongoing working relationship!

    $15.00 /hr
    0 hours
    5.00
  8. Kathryn M.

    Kathryn M.

    Graphic Designer

    United States - Last active: 14 days ago - Portfolio: 16

    Kathryn has a passion for graphic design, photography and simplicity. She enjoys the wide range of projects and varied clients she creates for. She believes working on projects should be fun. She is professional but yet a fun outgoing person to work with. She specializes in many areas of designs including but not limited to: Brochures, logos, posters, postcards, advertisement and marketing materials, publication design, branding and many more. Kathryn is available for work and will keep costs cheap and occasionally volunteer on projects to keep her portfolio fresh and up to date with the latest design trends. Branding, graphic design, logos, flyers, posters, business cards, brochures, advertising, publication, banners, letterheads.

    $11.00 /hr
    0 hours
    4.70
  9. Meetu P Gupta

    Meetu P Gupta

    12 Yrs Exp- Sketching, illustrations, Animation

    India - Last active: 1 day ago - Tests: 1 - Portfolio: 235

    CEO of a production house based at New Delhi, India. With Experience of 12 years plus and a Team of Creative people, we believe in Good quality work at fair price & delivery on time. We do illustrations, Children books, Comics, 2-D Animations & E-learning modules for various National & International clients of ours. Our Specialization is Children books - illustrations Sketches & Coloured, Comics, Character Designing, Background Designing, Visual Story Board, 2D Animation, POEMS, STORIES, RHYMES for children (all age group), E Learning Modules. Explainer Video About us - https://vimeo.com/133034326 Please see this link to see our illustrations “SHOWREEL” - https://vimeo.com/120882039 Please click the link below to view the PDF file for few samples of our illustrations - http://docdro.id/14vfz About US Link - https://vimeo.com/125786734 Our Latest work is on AMAZON.COM for a Children’s Book Award Winning Author. http://www.amazon.com/Hungry-Owl-El-B%C3%BAho-Hambriento/dp/1508927235/ref=sr_1_1?s=books&ie=UTF8&qid=1427113718&sr=1-1 http://www.amazon.com/Clean-Little-Pig-Cochinito-Limpio/dp/1511978260/ref=sr_1_1?s=books&ie=UTF8&qid=1432737947&sr=1-1&keywords=THE+CLEAN+LITTLE+PIG http://www.amazon.com/Lost-Tooth-M-Vela/dp/1503005704/ref=sr_1_3?s=books&ie=UTF8&qid=1427113718&sr=1-3 http://www.amazon.com/Eagle-Lazy-Eye-M-Vela/dp/1503117669/ref=sr_1_4?s=books&ie=UTF8&qid=1427113718&sr=1-4 http://www.amazon.com/Grumpy-Catfish-Mary-Esparza--Vela/dp/1500330876/ref=sr_1_2?s=books&ie=UTF8&qid=1427113819&sr=1-2&keywords=The+grumpy+catfish http://www.amazon.com/Hungry-Owl-El-B%C3%BAho-Hambriento/dp/1508927235/ref=sr_1_1?s=books&ie=UTF8&qid=1427113718&sr=1-1 and http://www.amazon.com/Clean-Little-Pig-Cochinito-Limpio/dp/1511978260/ref=sr_1_1?s=books&ie=UTF8&qid=1432737947&sr=1-1&keywords=THE+CLEAN+LITTLE+PIG Also some more Authors’ Books illustrated by us are as following – http://www.amazon.in/Santopia-Son-Santa-Annals/dp/1506014542/ref=sr_1_11?s=books&ie=UTF8&qid=1427113181&sr=1-11&keywords=santopia http://www.amazon.in/Attack-Pirandelves-Santopia-Nicholas-Throckmorton/dp/1507848587/ref=sr_1_12?s=books&ie=UTF8&qid=1427113181&sr=1-12&keywords=santopia http://www.amazon.in/Santopia-Journey-Santopolis-Annals/dp/1508685665/ref=sr_1_13?s=books&ie=UTF8&qid=1427113181&sr=1-13&keywords=santopia http://www.amazon.in/Santopia-Saving-Noelle-Annals-Santopoia/dp/1507568835/ref=sr_1_14?s=books&ie=UTF8&qid=1427113181&sr=1-14&keywords=santopia You may see more of our illustrations & LIKE us at Facebook – https://www.facebook.com/visualmyths We Look forward for a long term association with your esteemed organisation.

    $10.00 /hr
    0 hours
    4.71