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Technical Documentation Job Cost Overview

Typical total cost of Upwork Technical Documentation projects based on completed and fixed-price jobs.

Upwork Technical Documentation Jobs Completed Quarterly

On average, 44 Technical Documentation projects are completed every quarter on Upwork.


Time to Complete Upwork Technical Documentation Jobs

Time needed to complete a Technical Documentation project on Upwork.

Average Technical Documentation Freelancer Feedback Score

Technical Documentation Upwork freelancers typically receive a client rating of 4.61.

Last updated: October 1, 2015

Popular Technical Documentation Searches

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Jingran L.

Jingran L.

A graduate of International Business with 4 years experience

China - Tests: 3

My mother tongue is Chinese, and english is as my second language. International Business and English were my majors in university. I have been working for 4 years in three different industries. I used to work as narrator in the Musem, the overseas-study documentation staff for foreign school application & Visa application of the students who want to study abroad, and experienced the job of marketing communication. people say I'm a good communicator, certainly,I also would like to exchange ideas with others. Besides, becarse of my work, I met many foreigners, and some of them were willing to learn chinese. Of course I was warm to help them a lot, finally they have succeeded in speaking chinese very well now.

100% Job Success
$8.89 /hr
3,447 hours

Kathleen elizabeth M.

Kathleen elizabeth M.

Customer Experience/Virtual Assistant/Encoder

Philippines - Tests: 7

I have worked in a BPO environment for six years and have gained enough experience to pursue this career as a home agent. I was a consistent top seller for a telemarketing company offering credit card applications and passed quality standards required by our clients. I also ventured as a Customer Service representative for a cable company and received commendations from my customers. I consistently get high quality scores and exceed metrics of the campaigns I was assigned to. I was promoted as a Subject Matter Expert and provided support to chat and email campaigns. I have decided that working as a chat home agent or data encoder/transcriptionist will benefit me and the clients I will work for.

100% Job Success
$5.56 /hr
2,294 hours

Natallia R.

Natallia R. Agency Contractor

Software Documentation / 15-Year Experience

Lithuania - Tests: 10 - Portfolio: 20

Documentation can be state of the art. Proved by my clients. As a perfectionist, I guarantee high-quality content, professional formatting, screen-shots, logical structure, correct style and grammar. The artistic taste and graphical design skills are what you won't find in other writers. An American copywriting company has been outsourcing me their technical writing projects for years; thanks to that I have obtained a great international experience. Results of my work accompany: • One of the most popular backup software packages; • A leading call center software and its integrations with Salesforce, NetSuite, RightNow; • An open source identity management solution; • An open source middleware package used by leading enterprises such as eBay, AAA, Boeing; • An electronic transactions system; • A business software package; • VPN services; • VPN services; • A web service; • A cloud hosting platform (Some customers are under NDA). Summary Technical writing for software products. 15 years of experience in creating and support of different types of documentation. Formats: wiki (Confluence), PDF, HTML-help, video, and many more. Installation and Configuration Guides, User and Admin Manuals, Knowledge Bases, FAQs, Release Notes, How-Tos, Video Lessons, White Papers, etc. How can I be useful for your project? • Develop instructions from scratch. • Proofread and improve your documentation. • Organize a team of writers to fulfill large projects. • Teach technical writers in order they do their job on a high level. • Estimate your project costs and time. • Recommend tools and formats that fit your needs. • Keep your documentation updated.

Associated with: Self-Employed, Nata1

100% Job Success
$19.99 /hr
11,791 hours

Maria M.

Maria M.

Executive Assistant/ Project Administrator

United States - Tests: 7 - Portfolio: 2

Allow me to take care of your daily administrative work so you can focus on bigger and more important aspect of your business or company. I have working experience in data administration for Salesforce, Ecommerce, Oracle and Google Docs. Successfully completed projects on data gathering and internet research then consolidating them in Excel Worksheets adding hyperlinks, concatenate, sorting and filtering functions. I have been managing an international company's records and constantly responds to emails. I have also completed several training materials and instructional videos. Clients would just lead me or walk me through a process to be documented and I'll take care of documenting them for their employee's use. In the corporate world, I was an experienced program facilitator for 8 years and had several years of project administration experience. Developed programs and designed training materials for Customer Service, Leadership, Teambuilding, Company Values and Interview Skills workshop. Developed a monitoring form using spreadsheet. Also, I successfully spearheaded several project implementations and roll-outs throughout several companies. Highly motivated ,organized, detail oriented and can start work immediately.

100% Job Success
$22.22 /hr
4,852 hours

Farah P.

Farah P.

Professional Linguist & Project Manager

Malaysia - Tests: 19 - Portfolio: 2

My professional experience mainly related to media and show business. I have acted in almost 40 shows, 2 films, and hosted 4 television programs. My voice has been used in narrations and songs in all the works I was involved in. I have also produced/wrote several minor works like video clips and infomercials. Professional freelance writing started in 2006/2007, where I have since wrote scripts and concepts for various episodes/programs for film productions. Other experiences include managing family business, and delve into the world of entrepreneurship. I have a new company that provides services in printing solutions and special-event management. I have strong passion is writing, anything to do with writing which expands my imagination, pushing my own limits, reading or looking at new things, typing words and challenge my intelligence. My opinions are free and unbias and I’m constantly searching for new ways to express myself. The works that I’m looking for in oDesk are mostly creative or technical writing (article, script & concept), transcription, translation, voice narration and proofreading. I’m also looking for a game developer companies to participate in gaming concepts, and book publishing companies to take part in the process of creating a book. My Quality Policy is; 1. To only apply to job posts that I can undertake with confidence. 2. Guarantee of accuracy in details and assurance of quality in content. 3. Deliver the works within the reasonable deadlines. 4. Constantly communicating and verifying all details of the works. 5. Put effort in researching what I do. 6. Flexibility to work independently or within a group of people.

100% Job Success
$33.33 /hr
4,625 hours

Russ C.

Russ C.

Senior Technical Author, Microsoft Word and Self-publishing Wizard

Thailand - Tests: 50 - Portfolio: 96

- - - - " He exceeded all expectations”- - - * ...and this is my goal; and, it's one I have succeeded at for the past 4 years here on oDesk/Upwork. You see, not only am I a professional, diligent, and multi-talented author with a proven track record in producing documentation across many industries, but I’m also a Microsoft Word Expert. When you combine this with over 18 years’ experience as a technical author, proof-reader, editor, and self-publishing wizard (the last one more recently), it means I can transform your work to the highest possible professional standards. - - - - “…it is a joy to work on a Word docx file that has been setup properly.”- - - * Recently, in July 2015, a client told me one of their team wasted TWO whole days every single time they had to send a new proposal out (and it still wasn’t right when they sent it). “We are able to create a master doc but we start using bad language once want to do the page numbering etc.” [sic] I have no idea how long they had been doing the same time-wasting, frustrating and hair-pulling process for so long. It took me 5 hours to provide them with a permanent, professional Word document. Subsequently… “Hi Russ, I must admit, it is a joy to work on a Word docx file that has been setup properly. I know I does sound funny when somebody says it is a joy to work with WORD.” [sic] - - - - "Russ was amazing to work with..." - - - - * Another client was kind enough to write: “Russ REALLy knows his stuff. He took a job that was causing us some pain and completed it with an explanatory video.”[sic] As I’m sure you’ll agree, when you are working with a true professional, you get far more than just the promise of top quality results, you get peace-of-mind. - - - - "It was a pleasure to work with you..." - - - - * - Peace-of-mind that allows you to focus on what YOU need to do to build your business - Peace-of-mind about not having to worry about whether your money is being well spent - Peace-of-mind from knowing that you have made the right choice and that you will get what you need, on time, ahead of budget, and of the highest possible quality. - - - - "...if you need someone with Russ' skills, we can't recommend him highly enough." - - - -* As a service provider, I believe in trust, I believe in relationships, and I believe in satisfaction. I have known most of my clients for a long-time – they provide me with repeat work. And, as you well know, this only comes through effective communication, flexibility and, above all, the ability to deliver as promised. - - - - "Exceptional eye to detail."- - - - * Indeed, when reviews include comments like the above (all taken from feedback, available below in full), you know that not only are you are making a sound choice, but you're also getting maximum value. But, again, what price can you put on peace-of-mind? How comforting is it to know that you can get on with what YOU should be doing and can leave me to get on with delivering what you need? Today we exist in a global marketplace, and there have never been so many choices open to you. The problem here is that, along with increased choices, comes increased risk: of being let down, of wasting time, of losing money. So, with that in mind... ...why risk it? A native British national, a Word user for 21-years, a designer of professional Word templates for slightly less time than that, I'm also a qualified English Language teacher, have a BA in English Language (1st Class Honours), and guarantee my work 100%. So ALL the risk is on me. - - - -"Russ was perfect for the task (and perfect for most tasks, I'd imagine)" - - - -* When you factor in that I’m an expert with MS Word (and PewerPoint, Excel, and a number of other programs), this means that I know what I'm doing. I don't mess about and I deliver when I say I will. - - - -"Russ communicated very quickly and finished the job very fast!"- - - -* There is a possibility that you have questions for me; and, if you do, please feel free to contact me. It doesn’t matter whether they’re about the work I've done, whether you’re unsure if I can help you or not, or whether you’re just after some advice - if I can help, I will. I look forward to hearing from you. Best wishes, Russ p.s. if you've read this far, thanks. Please note, I'm no graphics designer; if you need graphics doing, do what I do - outsource them! * Quotes are from client feedback on my profile below.

100% Job Success
$60.00 /hr
1,561 hours

Charudatta Mundale

Charudatta Mundale Agency Contractor

Expert Technical Writer with Software Testing experience

India - Tests: 9 - Portfolio: 14

Over the last 13 years, I created various user guides, administration guides, reference guides, troubleshooting guides, installation manuals, and Web help systems for a various engineering and software products and projects. My core competency lies in managing end-to-end documentation for software projects. But, I also work on improving and maintaining the existing documentation or create printed guides for a product. After working on different documentation projects, I developed professional expertise in using various documentation tools, such as Confluence, HelpGizmo, Wordpress, Help & Manual, Adobe RoboHelp, Adobe FrameMaker, Microsoft Visio, MS Office, and technologies, such as single sourcing, DITA, and content management system. In addition to documentation tools, I have good understanding of the software languages, such as C/C++, Java, PHP, CSS, HTML, and databases, such as MS Access, MY SQL, and so on. I am seeking opportunities to develop documentation from the ground up for your business.

Associated with: Charudatta M.

100% Job Success
$22.22 /hr
2,129 hours

Mehpara J.

Mehpara J. Agency Contractor

WORDPRESS/DRUPAL Programmer, Website Dziner+Developer/Technical Writer

Pakistan - Tests: 1 - Portfolio: 44

Web Programmer / Web Designer / Graphic Designer / Illustrator Almost 3 Years of experience in creating websites & themes in Wordpress and Drupal CMS. Full knowledge in CSS3 and Html5. I focus on Web 2.0 designs, which are search friendly. I enjoy working in wordpress technology and I am familiar with its functions. I have some knowledge of SEO too. I can make banners, illustrations, line art work, book cover designs, business cards, ads and logos too. I'm good at photo editings and retouchings. My tools are Adobe Suite [Photoshop CS3, Dreamweaver CS3, Illustrator CS 2, Indesign CS3] Almost 2 years of comprehensive experience in developing Requirements Specifications and Functional Specifications and various technical documents (User Guides, Installation and Administration Manuals), Software Testing and Quality Assurance. 3 years of comprehensive experience in developing (User Guides, Training Guides, Whats This Help, Style and Convention Guides, Online Video Tutorials, Text Tutorials, Business Overview Documents & Presentations, Operations and Configurations Guide & Presentation, Installation & Troubleshooting Guides, Quick Start Guide, Auditing Applications, Attending Knowledge Transfer Sessions & Trainings).

Associated with: Creadios, OMC Social Media Solutions, Square63

100% Job Success
$11.11 /hr
1,135 hours

Rene T.

Rene T.

Efficient and Straight to the Point

United States - Tests: 29 - Portfolio: 29

My name is Rene and I am a native English speaking American. I have a multitude of skills ranging from simple proofreading of an article to web design to research. I will admit that is a very big and vague range, so let me elaborate on my strengths. I have over 20 years of technical and academic research, writing, proofing, editing and formatting of all types of documents. I especially excel in the design and formatting of documents. Since I also have a graphic design background, that gives me an eye for detail in writing, creating graphics, layout and formatting of any type of document. I am also an operations and compliance manual writer. I am proficient in Adobe Creative Suite’s programs such as Photoshop, InDesign, Illustrator and Dreamweaver. Efficient: I am efficient in all the jobs I perform. What I do not know, I am very capable of researching the answer myself if needed; or if the client is not readily available. I easily work within a team or by myself. I need little self-direction on projects and will always ask questions if needed. Now, straight to the point: I tend to be a very blunt, friendly and communicative person; I expect the same from a client. This is my full time job and I am available to do any project within a reasonable period. With that in mind, I will not do mockups for any reason. I have a portfolio that shows what I am capable of and anyone looking should know whether I am what he or she is looking for in an independent contractor. I have many projects that have an NDA signed with the company and I cannot display or send a client that work. I will also not plagiarize anyone's work, including images off search engines. I will flag anyone that does not make payment after the work is completed to your satisfaction. I believe that good communication is the key to a successful project. If you feel that I have not lived up to your expectations, let me know and we can work it out. Thanks and have a great day! Copyright 2010 - 2015 All Rights Reserved on all content in profile

96% Job Success
$33.33 /hr
1,309 hours