Wahidur Shirajur Rahman
Buisness Developer Manager | VA | Appointment Setter
Last active: 1 month ago
To help employers with their business while providing excellent customer service. I worked in a call center for 5 years as a specialist in a customer service department and Appointment Setter, and my long term experience in the service industry has taught me how to meet and exceed each customer's expectations with service that sells! I have assisted all types of customers in all types of settings. I am an excellent Communicator who achieves ongoing success with the teams by building morale, maintaining teams self-confidence and training them to build the sale by improving their people skills. I have an experience in Telemarketing, Lead Generation, CSR, Appointment Setting and Management Position.
• With knowledge in Basic and Advance Selling Techniques.
• Excellent communication skills.
• Can work under minimum supervision.
• Results-oriented customer service professional.
• Dedicated to achieving customer satisfaction as well as meeting or surpassing company expectations.
• Strong rapport with personnel, customers, and associates based on knowledge, professionalism and integrity.
My ability of calling Businesses, is to properly handle each and every call like a key to build the customer relationships that my business needs to succeed. I Follow the life-cycle of a call – from connection through to disconnect – can be invaluable for issue resolution, training opportunities, and management intervention.
I try to produce quality in work with complete dedication.