Customer Service Specialists

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Hire a freelance customer service representative to help you save time and keep your customers happy 24/7. A professional customer service rep can field questions, help users, solve problems, and take care of your clients...freeing you up to do the work that is at the core of your business.

Many of our freelance customer service reps have experience in large call centers around the world, and are ready to bring their professional experience to help your business.

Browse Customer service job posts for project examples or post your job on Upwork for free!

Customer service Job Cost Overview

Typical total cost of Upwork Customer service projects based on completed and fixed-price jobs.

Upwork Customer service Jobs Completed Quarterly

On average, 2,196 Customer service projects are completed every quarter on Upwork.

2,196

Time to Complete Upwork Customer service Jobs

Time needed to complete a Customer service project on Upwork.

Average Customer service Freelancer Feedback Score

Customer service Upwork freelancers typically receive a client rating of 4.70.

4.70
Last updated: May 1, 2015
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  1. Ariel B.

    Ariel B.

    Civil Engineer/ Structural Engineer/ Drafter/ Technical Wrtier

    Australia - Last active: 1 month ago - Tests: 11 - Portfolio: 8

    More than ten years experience in using AutoCAD program. Proficient in both 2d and 3d drawings. Specializing in creating drawings for building permit/ council approval. Will convert sketches, survey notes, pdg and dwg files into AutoCAD drawings as necessary. Please visit my website at http://www.marblaze-drawings.com/ qualification: Master of Science in Civil Engineering, University of Brighton (UK), Professional Member, Institute of Engineer Australia.

    $27.78 /hr
    914 hours
    4.99
  2. Juan Carlos Gonzalez Bolanos

    Juan Carlos Gonzalez Bolanos

    Project Manager with Architectural and Sales Experience

    Costa Rica - Last active: 03/07/2014 - Tests: 11 - Portfolio: 9

    I'm a bilingual (English and Spanish) Project Manager with 4 years experience in managing projects with multinational teams. As a licensed architect in Costa Rica, I count with additional experience in the design and construction of houses and residential developments; along with 3D design and modeling knowledge in Revit Architecture, including family generation and editing. Additionally, I also count with customer service, research and translation experience.

    $15.00 /hr
    532 hours
    4.99
  3. nestor de guzman

    nestor de guzman

    nestor de guzman IT professional/consultant

    Philippines - Last active: 09/25/2010 - Tests: 7 - Portfolio: 3

    I would say that my 30 years of work is equivalent to 10 years of project management ;10 years of account management and another 10 years of sales. I am a graduate of Bachelor of Science in Electrical Engineering at Mapua Institute of Technology. With my extensive working and training experience in the field of Project management, Engineering, account management; Technical and Sales, I believe that I am capable of performing the duties and responsibilities of the position; I am confident that I can make a meaningful contribution to the work advertised.

    $30.00 /hr
    0 hours
    5.00
  4. Sheraz Khan

    Sheraz Khan

    I.T Specialist | Business Process Modeling using Visio and Balsamiq

    Pakistan - Last active: 7 days ago - Tests: 54 - Portfolio: 24

    Thank you for taking the time to review my profile. Over decade of experience in Information Technology, I decided to focus on what is my real passion, helping individuals to reach their personal and business goals. I can provide you with the satisfaction and commitment to your business needs. As a Freelance IT Professional, I have not only worked with businesses of different nature but I have also assisted many clients on a personal and business basis around the globe. I enjoy the challenges that everyday this profession brings to me and realize the importance of getting the job done whether big or small.

    $27.78 /hr
    662 hours
    5.00
  5. Mathew G.

    Mathew G.

    Experienced Customer Support & Core Network Implementation Engineer

    Kenya - Last active: 2 days ago - Tests: 5

    I am Young focused and hardworking person a holder of Bachelor of Science in Computer Engineering with 5000+ Odesk working hours in Customer and Technical Support in great online software companies and video design Integrations. I have Over 6 Cumulative years in as Customer/Technical support having worked in ISP based on VSAT Communication (KU-band and C-Band of Various Dish Capacities), Hub/NOC Planning & Design, Monitoring for (iDirect, Hughes & NewTec) using Various Management & Monitoring Software (Hughes NMS, iMonitor, NewTec, Packeteer etc) based in ISP’s NMC and Customer Support Departments. In Mobile Telecommunication Experience as a Core Network Integration Engineer for Multinational Telecommunication Vendor (Huawei) CS Products (MSOFTX300/UMG8900/HSS/HLR 9860). Also worked before in same vendor as Solution Architect/Pres-sales Engineer (for CS/PS & Carrier Software Products and Solutions) and as Core Network CS Engineer involved in Core Network Planning, Design and Implementation. I have great work experience in Internet Protocols (SS7 / SIGTRAN/MAP / CAP/ TCAP / CAMEL) , 3GPP CN standards and protocols and in particular BSSAP,RANAP/MAP. I have done Integrations with E/// MSC/BSC (TD/BSC)/RNC, Telepins (MFS), Mavenir's (EIR) and other Vendors.

    $16.67 /hr
    5,679 hours
    4.68
  6. Saiful Islam

    Saiful Islam

    Project Manager/Virtual Assistant/Business & E-commerce Consultant

    Bangladesh - Last active: 1 month ago - Tests: 31 - Portfolio: 14

    I am here with a slogan " Make it possible". Integrity, Honesty, Hardworking and Professionalism is the combined key of my SUCCESS. Having huge hands on experiences in different multinational companies and freelancing / Virtual world I can promise to deliver the BEST work to my valued clients. I believe my experiences, creativity, dedication, hardworking & honesty will help to drive your project successfully. 3D is my working style: √ DELIVERS 100% accurate result √ DELIVERS the work before deadline (100% guaranteed) √ DELIVERS the work with details progress report time to time

    $15.00 /hr
    2,826 hours
    4.98
  7. Michael David Lim

    Michael David Lim

    Technical Support/Customer Service/Sales Representative/Data entry

    Philippines - Last active: 14 hours ago - Tests: 2

    I graduated B.S. Mechanical Engineering from one of the most respected engineering school in the Philippines, Mapua Institute of Technology, last 2006 and I have been working in the call center industry since. 2006-2008: Dell Technical Support Representative level 3 (TSR) 2008-2010: Wachovia Phone Banking (CSR) 2010-February 2013: Enrollment Advisor for 360training.com (Sales) I work hard and never had attendance issues in all companies. Computer literate, knowledgeable in office applications like Microsoft Excel, Word and Powerpoint. I love sports, cooking, eating and travel.

    $7.78 /hr
    2,004 hours
    4.80
  8. David Dreibelbis

    David Dreibelbis

    Electronics, PCB design, Excel, VBA, C

    United States - Last active: 1 month ago - Tests: 11 - Portfolio: 9

    I'm interested in Electronics, PCB Design, microcontroller and MS Excel jobs. I've have a Masters Degree in Microelectronics. I'm rated in the top 10% of oDesk contractors for Electronics Design and Semiconductors. I'm in the to 30% on oDEsk for Excel proficiency. I have great customer service skills and will do a great job for you. So, please contact me. I respond immediately.

    $15.56 /hr
    1 hours
    4.86
  9. Mickoloy W.

    Mickoloy W. Agency Contractor

    Draftsman / Customer Service Pro, Zendesk

    Jamaica - Last active: 1 day ago - Tests: 7 - Portfolio: 5

    I am a skilled Draftsman in both 2D drafting and 3D modelling and certified in Building Construction and have spent over 6 years in this field owning my skills. I am also an expert customer care specialist who have excelled in providing an amazing care experience to customers of fortune 500 companies in the United and Canada for the past 7 years. In carrying out my tasks, I have used various types of CRM tools such as Zendesk and Insightly, as well as, tools such as Zapier, Evernote, Trello, Droptask etc. My other skills include, appointment setting, Data Entry, Technical Support and I strive to gives my best at all times while paying special attention to detail. I am dedicated to providing the highest quality service at an affordable price as well as ensuring that the highest level of communication is maintained so clients can realize their desires.

    Associated with: Morwell Virtual Solutions

    $10.00 /hr
    1,339 hours
    5.00