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Technical Documentation Job Cost Overview

Typical total cost of Upwork Technical Documentation projects based on completed and fixed-price jobs.

Upwork Technical Documentation Jobs Completed Quarterly

On average, 44 Technical Documentation projects are completed every quarter on Upwork.


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Time needed to complete a Technical Documentation project on Upwork.

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Technical Documentation Upwork freelancers typically receive a client rating of 4.61.

Last updated: October 1, 2015

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Mathew G.

Mathew G.

Experienced Customer Support & Core Network Implementation Engineer

Kenya - Tests: 5

I am Young focused and hardworking person a holder of Bachelor of Science in Computer Engineering with 5000+ Odesk working hours in Customer and Technical Support in great online software companies and video design Integrations. I have Over 6 Cumulative years in as Customer/Technical support having worked in ISP based on VSAT Communication (KU-band and C-Band of Various Dish Capacities), Hub/NOC Planning & Design, Monitoring for (iDirect, Hughes & NewTec) using Various Management & Monitoring Software (Hughes NMS, iMonitor, NewTec, Packeteer etc) based in ISP’s NMC and Customer Support Departments. In Mobile Telecommunication Experience as a Core Network Integration Engineer for Multinational Telecommunication Vendor (Huawei) CS Products (MSOFTX300/UMG8900/HSS/HLR 9860). Also worked before in same vendor as Solution Architect/Pres-sales Engineer (for CS/PS & Carrier Software Products and Solutions) and as Core Network CS Engineer involved in Core Network Planning, Design and Implementation. I have great work experience in Internet Protocols (SS7 / SIGTRAN/MAP / CAP/ TCAP / CAMEL) , 3GPP CN standards and protocols and in particular BSSAP,RANAP/MAP. I have done Integrations with E/// MSC/BSC (TD/BSC)/RNC, Telepins (MFS), Mavenir's (EIR) and other Vendors.

71% Job Success
$12.22 /hr
5,679 hours

Mahesh R.

Mahesh R.

Project Manager, Business/Technical Analyst with 6+ year of Experience

India - Tests: 11 - Portfolio: 2

***100 Odesk hours in first 2 months*** It is easy to develop a software when you know precisely what to build and how to build. A structured documented method of entire SDLC can reduce a person's effort to a great extent and help in builduing a solid and stable software. According to statistics, following are the benefits of clear software requirements: ► Reduces cost as much as 60% on time and budget. ► 3 times less project failures. ► Reduces 70% to 85% of the rework costs. ► Project overruns can be reduced by as much as 20% by reducing the number of inaccurate, incomplete and omitted requirements. ► If a defect is found during the requirements phase costs one unit to fix, the same would cost more than 100 units if found after it is released. Objective: To produce a properly sturctured requirement for my employer which can help reduce the efforts and amounts needed to develop the entire software. Summary: Business Analyst/Requirement Analyst/Technical Analyst with total experience of 6+ years. Professional strengths: ► Possess good oral and written communication skills ► Possess worldwide communication skill (Ability to summarize and slow down when somebody does not understand) ► Have experience in interacting directly with key business users and geographically dispersed stakeholders ► Extract, analyze and understand business requirements, gap analysis between goals and existing business processes ► Experienced in logical and use-case modeling ► Experienced in business modeling ► GUI wire framing ► Experienced in creating excellent documentation on business and functional requirements ► Experienced to act as a bridge between customer and implementation team ► Experienced in performing functional verification of requirements before customer delivery. ► Well organized and structured ► Quick learner, analytical mind ► Have good trouble shooting skill ► Experienced working in multiple time zones ► Extensively experienced in working from home office remotely for almost 4+ years with no monitoring ► Specialized in eliciting business and functional requirements with out a single voice call with clients. Technical Skills: ► Possess knowledge of UML, Waterfall and Agile ► Familiar with programming Pro *C, C, PL/SQL, SHELLSCRIPT, UNIX, HTML, PHP, CSS, JAVASCRIPT. ► Familiar with Microsoft Office (Visio, Excel, Outlook, PowerPoint and Word) ► Have knowledge on SQL and databases ► Familiar with Filezilla, Borland Together, Tortoise SVN, GENEVA, IRB. Specific Domain Skills: ► Insurance ► Admin & Billing ► Healthcare ► Telecom ► E-commerce ► Mobile (Iphone, Android, Corona) Do you have an idea for a business system, and need a business analyst who is good in communication? I can help you realize it using following services: Primary Services: Initiation Phase ► Interact with business stakeholders ► Elicit and gather business requirement through one to one discussions or JRD's ► Document business requirements (BRD)/ Project vision document Analysis Phase ► High level wireframing ► Translate business requirements into functional specs ► Use case analysis using UML, use case diagrams ► Document software functional requirements specifications (SRS) Design Phase ► Class diagrams ► Use case diagrams ► System interaction diagrams ► Sequence diagrams Secondary Services: Design and Testing Phases ► Functional Testing/ requirements verification ► Usability testing ► UAT (User Acceptance Testing) My profile suits for analysis and design phases of SDLC for following roles: ► Technical Business Analyst ► Requirements Analyst ► IT Business Analyst

79% Job Success
$33.33 /hr
124 hours

Charudatta Mundale

Charudatta Mundale Agency Contractor

Expert Technical Writer with Software Testing experience

India - Tests: 9 - Portfolio: 14

Over the last 13 years, I created various user guides, administration guides, reference guides, troubleshooting guides, installation manuals, and Web help systems for a various engineering and software products and projects. My core competency lies in managing end-to-end documentation for software projects. But, I also work on improving and maintaining the existing documentation or create printed guides for a product. After working on different documentation projects, I developed professional expertise in using various documentation tools, such as Confluence, HelpGizmo, Wordpress, Help & Manual, Adobe RoboHelp, Adobe FrameMaker, Microsoft Visio, MS Office, and technologies, such as single sourcing, DITA, and content management system. In addition to documentation tools, I have good understanding of the software languages, such as C/C++, Java, PHP, CSS, HTML, and databases, such as MS Access, MY SQL, and so on. I am seeking opportunities to develop documentation from the ground up for your business.

Associated with: Charudatta M.

100% Job Success
$22.22 /hr
2,131 hours

Heherson Salvador

Heherson Salvador

Freelancer, Virtual Assistant

Philippines - Tests: 3 - Portfolio: 1

I am an Electrical Engineer by profession with passion in technical writing and article writing. I am proficient in Microsoft office tools like Word, Excel, Power point, Outlook, Internet and also AutoCAD. I am hardworking and always strive to meet customer requirements to develop a long term relationship.

$5.00 /hr
6 hours

Kiran M.

Kiran M.

C#, WinForms, WPF Application Developer and XAML Design Expert

Pakistan - Tests: 3 - Portfolio: 15

★ 3+ yrs of software design, development, and configuration experience ★ C#, VB.NET(3.5, 4.0, 4.5), WPF, MVVM, Web, Windows Services ★ ADO.NET, Entity Framework, LINQ, 3-tier,n-tier, Winforms desktop applications ★ ASP.NET web apps, Silverlight ,Telerik & DevXpress. I have worked with .NET (C#, VB.NET) and databases such as SQL Server 2008/2012, MySQL 5, SQLLite and Oracle 9i. I have complete command over Microsoft Office Tools. I have extensive experience with 3rd party APIs such as 1. Twitter API 2. Google API 3. Code Reason Reports 4. EDD (Easy Digital Downloads) Licensing integration. 5. Telerik Rad Controls for ASP.NET AJAX 6. Telerik RAD Controls for WPF (Windows Presentation Foundation) 7. Telerik RAD Controls for Winforms 8. DevXpress/DExperience for Web and Winforms 9. Krypton Toolkit 10. Microsoft Excel Interop and Microsoft Word Interop 11. Microsoft SQL Server 2000/2005/2008/2008 R2 12. Microsoft SQL Server Compact 3.5 & 4.0 13. Windows Communication Foundation (WCF Services) 14. Microsoft Entity Framework 4.x/ADO.NET Entity Framework 15. LINQ to Entities, LINQ to SQL, LINQ to objects 16. Telerik OpenAcces ORM (Database First, Model First) 17. Windows Presentation Foundation (WPF) and MVVM 18. Login Authentication/Encryption I have worked with enterprise grade software systems that are composed of multiple tiers and multiple layers, distributed client-server applications. I have also performed configuration and build management using Advanced Installer. I have participated in projects as project member while being in part of each stage from requirements gathering to system design, development, integration & quality assurance to deliver functional, usable and quality software products. I have worked with lead developers and helped them define processes for maintaining quality of code, over life cycle of application development and have been a guiding mentor to my colleagues utilizing my experience in software development and best practices.

82% Job Success
$31.44 /hr
1,474 hours

Gyanendra Kumar

Gyanendra Kumar

PMP, Six Sigma Green Belt

India - Tests: 2 - Portfolio: 2

Certified Project Manager (PMP) with over seven years of experience and progressive leadership in one of the largest IT firm in India. Full exposure to both the Public and Private sectors including IT, Telecom, Banking, Finance, Government & Defense. I write technical proposal, project implementation plan, business plan, market strategy, whitepapers and related articles. Six Sigma Green Belt with proficient in Agile, Earned Value Management, Capital Planning, CPIC, Strategic Planning, Budget Analysis, and Risk Assessment. Expert in Enterprise Managed Services, Cloud Infrastructure, IT Security & RFID implementation. Additionally certified as Lead Implementer for ISO 9001:2008, AS9100:2009 and ISO/IEC 27001:2005 as well as certified lead auditor for ISO 14001 and ISMS consultant. ########################My Offerings:########################### RFP & PROPOSALS '''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''' * RFP/ RFI/ EoI preparation * RFP / RFI / EoI Response preparation * Consultancy to Banking, Finance, Government & Defense Sectors * Commercials & Budgeting * Grant Writing Proposals * Business Planning * Technical Writing PROJECT MANAGEMENT (Banking/ Finance/ Telecom/ Govt./ Defense) ''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''' * Team Building with JD preparation * Technical Interviews for Recruitment * High-level/ Low-level Designs * Budgeting * Planning/ tracking/ dashboards preparation * Team reviews CONSULTANCY ''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''' * ISO implementation * Industrial Management Practices * IT Security Policies * Business Process Standardization * NMS/EMS tools stack of IBM / HP / BMC * Transaction Monitoring Middlewares * ERP/CRM Consultancy ERP-CRM-ACCOUNTING PLATFORMS '''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''' * OpenERP * Adempiere * Openbravo * SugarCRM * SalesForce * ZOHO * Tally * GnuCash * Quickbooks BRANDING & ADVERTISING ''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''' * Product Marketing * Powerpoint Presentations & Demo * Advertising Campaigns * Marketing Videos using camtasia * Technical Writing * Datasheets preparation * Market Research * Product Reviews * Article Writing * Blogs & SEO

77% Job Success
$38.89 /hr
440 hours

Matthew Ratliff

Matthew Ratliff

Network Infrastructure Support

United States - Tests: 3

I have worked as a Network Engineer for over 10 years now. My previous employment allowed me to work with a Cisco partner where I designed and deployed Cisco networks based on best practice design principles for many clients. This also allowed me to work on many different types of issues that needed to be solved which has provided me with a solid foundation and understanding of networks in general. I am currently working as a Senior Network Engineer/Architect. Technologies that I've worked with include the following: -Nexus 9k, 7k, 5k -ASR Routers -ISR Routers -Cisco Switches (2960s, 3750s, 3850s, etc.) -Cisco ASA's Pre/Post 8.3 code -Cisco Voice - Callmanager and Callmanager Express, Presence, Unity, CAD, SIP Gateways, etc. -Wireless Controllers (4400, 5508, 2500) -Wireless Bridges, Autonomous AP's, LWAP/CAPWAP -LMS, Prime -Clean Access (but it's been a while) -802.1x/PKI

$50.00 /hr
1 hours

Marijana Markovic

Marijana Markovic

Technical Writer

Montenegro - Tests: 5 - Portfolio: 14

Telecommunication engineer with 3 years of delivering technical writing and design services. User manuals, instruction manuals, product guides, software documents, interactive PDF forms, how-to articles and online help documentation are pieces of my work. My work experience include different positions & responsibilities such as technical writer, technical support engineer, statistician and data analyst. I have wide range of skills, among them: programming, web design, technical writing, technical drawing, customer service support, administrative office support and great communication skills, since I mostly worked with people from different cultural backgrounds. My core competency lies in effective communication and the ability to quickly learn new software and writing styles. I love science and enjoy sharing knowledge as well as obtaining new skills while improving my professional background. I'm also interested in Android applications development and QA software testing. Presently, I'm taking online courses in Databases, PHP and Java. I have working knowledge of statistics tool SPSS since I have a part time job as a statistician in the area of business demography where I maintain SQL database for statistical business register. My goal here is to find interesting projects and show my skills as technical writer and engineer with several years in designing and developing technical/software documentation. Looking forward to working with you!

100% Job Success
$13.33 /hr
474 hours

Eric D.

Eric D.

Technical Writer, Copywriter, IT, Admin. Support, Prod. Devt., Events

Philippines - Tests: 9 - Portfolio: 6

Over the last ten years I have honed my knowledge and skills in several fields that pertain to the effective marketing and promotions, management and administration of one of the major income generating assets of a city, namely; the tourism industry. My length of service was rewarded with a broad insight on administrative to ground-zero system of intellect on the design and creation of various collateral materials as copywriter (i.e brochures, magazines, AVPs, slogans, web-sites, etc.), events management, planning and implementation as events organizer and citywide developmental strategies and systems through the creation of development plans coinciding with legal, paralegal and technical writing/documentation as administrative and management analyst. I am thus, seeking new opportunities that revolve around product development (be it service or merchandise) of businesses that on a broader scale seek the opportunity under difficult circumstances and zero in on the specifics as the need arises.

$6.11 /hr
0 hours

Pedro Cristini

Pedro Cristini

Hardware & Software Support

Venezuela - Tests: 4

Ability Confer with clients to identify and document requirements, performing technical and operational to design, develop, integrate and implement solutions for information systems studies. Define strategies and policies for optimal management, preserving security. Technical Summary Proficient in: System and logical process modeling and analysis. Systems Administration: Novell, Windows Server 2000 - 2003 - 2008, active directory, Novell Network Administration: Routers, Firewalls, Wireless Operating systems: IDGOS, CPM, DOS, Windows 3.0 – 8 Computers Hardware: Mini Computers – Micro Computers. Structured cabling Multipurpose Wiring Systems. Familiar with: Programming Languages: Basic, PHP. Database Programming: My SQL Server. Digital and analog electronics: - Electronic circuits. - Set up and operate specialized and standard test equipment to diagnose, test and analyze the performance of electrical and electronic components, assemblies and systems. - Write specifications, schedules and technical reports and control schedules and budgets. Electrical Wiring.

$5.56 /hr
0 hours