Experienced IT Project Manager
N22877 Truman Street
Niagara, WI 54151
To Whom It May Concern:
I am a dedicated professional offering your organization over 20 years of Information Technology & 15 years of Project Management experience.
It is with this and my additional experience that I feel I would be a true asset to your organization. As an IT Project Manager, I directed the execution of projects from conception through deployment. I provided superior customer care, analyzed processes, developed project plans, coordinated resources, supervised project teams, controlled budgets, and managed performance. I developed project documentation and trained users on solutions implementations. I was responsible for directing a team to implement, monitor and remediate IT Security utilizing both NESSUS and Critical Watch software applications.
As a Biometric Project Manager, I was required to undergo specific background checks and managed biometric project implementations for various governmental agencies such as the US Department of Defense, NASA & the Department of Homeland Security. Developed ways to improve technical processes within the organization and identified and solved many new or unique problems. I acted as a facilitator and team leader and provided technical leadership to others on more complex tasks. I worked with team implementing and had extensive knowledge of our internal helpdesk system.
As a Director or Professional Services, I researched, developed and instituted various policies, enhancements and improvements in the company’s project management, implementation and marketing processes. I furthered marketing efforts of the company by providing leadership and management of the company’s professional services activities. I acted as liaison with external and internal parties on matters relating to the procurement of services and materials for the company’s professional service activities.
As a Product & Sales Manager, I aided in the establishment and enforcement of sales & marketing standards such as quoting processes, pricing policies, brand identity, visual standards, and marketing strategies for the company's newly developed Managed Services’ product line. I provided Network Sales and Engineering staff with sales and marketing materials, training and set sales and marketing goals in preparation for sales of Managed Services’ products and services.
Along with my career experience I also bring the team my certifications including MCSE, VMware VCP – Data Center Virtualization, Microsoft Office Professional and COMPTIA A+.
My past achievements are indicative of a dynamic leader who possesses strong people and organizational skills. I feel I would bring to any position superior communication skills, the ability to prepare and deliver effective presentations and a proven commitment to first-rate customer service and satisfaction.
The accompanying resume can serve to provide you with greater details of my background, and what I have to offer. I look forward to speaking with you and hearing more of the great career potential your company has to offer.
Thank you for your time and consideration.
Ann M. Brasure