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Hire a CRM consultant today to manage business relationships and organize customer service, marketing and sales data. CRM consultants can set up email systems, manage call centers and find custom CRM solutions for all your business needs.

Customer Relationship Management (CRM) is the art of using technology to simplify the management of customer connections and the data related to them. CRM solutions often use a combination of sales and marketing automation systems, inventory management systems and CRM databases to boost sales and improve customer service. On Upwork, the world’s largest online workplace, you’ll find CRM consultants who can manage customer relationships for businesses and professionals around the world.

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CRM Job Cost Overview

Typical total cost of Upwork CRM projects based on completed and fixed-price jobs.

Upwork CRM Jobs Completed Quarterly

On average, 152 CRM projects are completed every quarter on Upwork.

152

Time to Complete Upwork CRM Jobs

Time needed to complete a CRM project on Upwork.

Average CRM Freelancer Feedback Score

CRM Upwork freelancers typically receive a client rating of 4.59.

4.59
Last updated: August 1, 2015
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  1. Dale Clay

    Dale Clay

    Back-Office System Consultant

    United States - Last active: 18 days ago - Tests: 2 - Portfolio: 2

    Experienced business and technology consultant specializing in implementing back-office solutions for small to medium-size businesses. Can quickly grasp existing workflow architecture, interpret business requirements, and redesign processes to be more efficient and user-friendly. Successfully implemented CRM systems, support and ticketing systems, logistics systems, and comprehensive HR management systems. I am dilligent, responsive and thorough. Please consider enlisting my help to address your company's back-office needs.

    $110.00 /hr
    15 hours
    0.00
  2. William Jones

    William Jones

    Salesforce Certified Administrator

    United States - Last active: 2 months ago

    More than 5 years programming, supporting and providing application development experience for Sales/Marketing business areas of a Fortune 500 company. Salesforce.com Certified Administrator. Salesforce Adminstrator Created and maintained users, profiles and roles Maintained system data integrity through utilization of reports, de-duplication methods, best practices enforcement and interaction with data owners. Supported marketing campaigns and mass e-mail blast Assisted in designing management (global and regional) and staff KPI reports/dashboards Designed/Implemented sample request process and object which utilized Salesforce workflow capabilities and Apex code. Trained regional administrators and assisted in daily user issues Active project management member in each regional implementation (EMEA, NA, SA and APAC regions).

    $44.44 /hr
    4 hours
    0.00
  3. Maneesh Gupta

    Maneesh Gupta

    BI, Salesforce, Veeva CRM, Informatica, CRM, Reporting, ETL, Netezza

    United States - Last active: 4 days ago - Tests: 1

    I am a 10+ experienced IT professional working with one of world's largest IT Services companies. In my professional life so far, I have had great exposure at working on different technologies and domains for different clients worldwide. Have also worked face to face with clients in Europe, US and India. My technology stack includes Salesforce, CRM, Veeva CRM, Informatica Cloud, Could Integration, Informatica Powercenter, Netezza, Oracle PL/SQL, Cognos, Business Objects, Roambi, SSRS, ETL, Data- warehousing Have extensive experience in implementing global applications supporting large user base. Have created several BI reporting solutions end-to-end from the scratch (ETL + Reporting). Have excellent exposure to end to end software development life cycle. Got 10 years of experience in working in Integration projects involving various tools - Informatica, Oracle, SQL Server, SSRS, BO. Cognos, Salesforce etc. For last 3 years, I have been working on a global CRM system deployed across 85 countries with a user base of 20,000+. Have great experience in writing custom logic, triggers, visual force pages, workflows etc. Have also great exposure in terms of CRM related consulting, solution/architecture designing, Salesforce integration with on-premise applications, cloud-to-cloud integration etc.

    $18.00 /hr
    0 hours
    0.00
  4. Sergei Garmata

    Sergei Garmata

    Data Scientist and CRM specilist

    Ukraine - Last active: 1 month ago - Tests: 2

    I have 2 years experience in model building, segmentation and CRM. Some of my skills are listed below • Proficient in such computer applications as Microsoft Word, Access, Excel, SPSS Statistics • Programmer in R and SQL • Experience in CRM analysis, development, implementation and customization • I have built special logistic regression model which give a probability of the customer's purchase loan product based on his personal qualities and behavior • Proficient in customer segmentation • I have developed a new event approach to understand customer needs in extra money and to offer a loan in excellent time I respond all my messages in less than 24 hours and I will be glad to offer my help.

    $15.00 /hr
    0 hours
    0.00
  5. Alexandru B.

    Alexandru B.

    Salesforce/ Force.com CRM Expert, Salesforce Certified Developer

    Romania - Last active: 6 months ago - Tests: 2

    Salesforce Certified Developer and Configuration Specialist with 4+ years of experience in administrating, configuring, developing, reaching the client's needs on lots of Salesforce and Intacct projects. Work description: - responsible for maintaining the functional areas of data management, accounts, contacts, leads, campaigns, opportunities, quotes, dashboards and reports etc; - implemented new enhancements including creation of custom objects, workflows, email alerts and templates, and campaigns; - managed territories and forecasting - developed and maintained Visual Force pages(simple pages with just an 'action', customized with Javascript/jQuery, CSS, and AJAX, custom wizard pages, online payments with Credit Cards, etc.), batch-able and schedulable classes; - integrated to other third party solutions (like Intacct, EchoSign, Google Calendar, Google Maps, Autorize.net. - worked on managed packages for AppExchange market - performed analysis on many projects and provided technical documentation

    $38.89 /hr
    117 hours
    0.00
  6. Lahcen I.

    Lahcen I.

    ERP,SI Consultant & Developer

    Morocco - Last active: 21 days ago

    Dear Members, With over 3 years of knowledge and experience in: IT Project Management ERP Business Requirements Arrangement. ERP Systems Analysis and Selection. ERP Maintenance. ERP/Data Transition. Business Processes Re-engineering. Business Analysis. DataBase Management. Senior 4D language Large experience in .Net , Aspx.net , JQeury , Php , Html , CSS , Angular.js ,Ionic Framework,PhoneGap and many MVC frameworks.

    $25.00 /hr
    0 hours
    0.00
  7. Waheed I.

    Waheed I.

    Innovative Whiz

    Pakistan - Last active: 3 days ago - Tests: 3 - Portfolio: 8

    "Innovative Whiz" is the EMERGING PROVIDER of offshore custom development solutions on oDesk. Our expertise includes .NET (Windows Azure Cloud Services, C#, XAML, WPF, Silverlight, ASP.Net MVC3, MVC4, Windows Phone, VB.Net), PHP, Open Source CMS (Magento, Drupal, Joomla, Wordpress, etc.), Apple iOS (iPhone, iPad), Android, Blackberry, Adobe Flash, Flex and Photoshop, HTML 5, Microsoft SharePoint Server (MOSS), Windows8 Metro, Android tablet and more. We provide value to our customers by benefits such as quick to market flexible solutions, high quality professionals, cutting edge technology expertise, processes in line with CMMI level 3 standards, and a full services portfolio.

    $15.00 /hr
    0 hours
    0.00
  8. Sonia Sharma

    Sonia Sharma

    Salesforce Adminstrator

    India - Last active: 1 month ago

    • Salesforce.com Certified Administrator with total 4 years of experience in Salesforce.com Presently working in VMware internal user community for SFA, PRM and custom solutions built on force.com platform. • Experience in Designing, Implementing, Configuring, Customizing and Administrating Salesforce.com CRM. • Working with Business owner and SFDC Developer for smooth implementation of requested enhancement or system error. • Hands on experience in Salesforce.com Analytics, creation of reports, custom report type and dashboards in Salesforce.com. • Testing, Training and Documentation for user adoption of new and existing CRM functionality. • Data Quality monitoring, managing and updating with dashboards and Apex Data Loader. • Managing Salesforce.com Partner Relationship Management (PRM), end-to-end Implementation of Salesforce.com PRM, including user adoption, business features, data management and customer support. • Creation of Objects, Fields, Record Types, Workflows, Approvals Processes, Escalation rules, Assignment rules, Validation rules, Sharing rules, Custom Page Layouts, Custom Fields, Cases Management, Data Maintenance and other standard functionalities • Implementation, Configuration, Customization, Integration, Data Loader Designing and Improving User Management, Data Management and Support Management process. • System Analysis with cross functional teams for Business and system issues. • Managing Security Model of Salesforce.com as developed. Business Analyst, Business Application Support • Working as Salesforce.com Administrator for CRM, PRM and customized solution built on force.com platform. • Working as Salesforce.com Administrator with respect to Sales operationss. • Drive end-to-end effectiveness of Salesforce.com, including lead management, revenue forecasting, pipeline visibility, data management and customer support. • Identify and develop dashboards and reports across the entire sales cycle. • Ongoing management and maintenance of Salesforce.com CRM implementation, including user administration. • Designing and implementing upcoming changes and enhancing existing functionality. • Serving primary point of contact for those who require maintenance, configuration and enhancement. • Security and User Management through role and profile, case management deployment. • Data Management with Data Loader and Apex Explorer, Territory Management with DRM and iLog. • Partner test account creating, partner role and profile Management, content delivery to partner through group admin. • Coordinating with cross functional team for process enhancement and implementing in Salesforce.com. SME for Territory Management system implemented with the help of DRM and iLog. • Managing Salesforce.com integration with other systems like DRM, iLog and Oracle EBS

    $15.00 /hr
    0 hours
    0.00
  9. Andrey Bosak

    Andrey Bosak

    Salesforce Consulting. SAP ABAP\PI\BI. www.jet-bi.com.Co-founder

    Belarus - Last active: 1 day ago - Tests: 1

    Senior Technical Architect and Business Consultant with over 10 years experience in enterprise automation. Full-cycle Salesforce CRM\ServiceCloud implementations for small and midsize companies, ISVs, startups: - requirements gathering and documentation - business processes recommendations - customizing & configuration - custom-development architecture design and development - data migration - go-life SAP PI, ABAP, BW, Business Objects consulting. See more info on www.jet-bi.com

    $27.77 /hr
    0 hours
    0.00
  10. Yogesh C.

    Yogesh C.

    Web Developer, Designer, Software Test Pro

    India - Last active: 16 days ago - Tests: 3 - Portfolio: 3

    We Y&G Technologies & Consultants are very good experienced Team. We are into: 1. Web Design & Development 2. Product Development 3. Software Devepment 4. iPhone & Android Apps Development 5. Software Testing Services 6. ITES Services We are having very good team who has worked in their respective area more than 4-5 years. They have chased exellence in the respective area. We are here to deliver the quality solutions with the utmost satisfaction.

    Groups: Lisnagol | DIRECT™, salesforce.com...

    $19.00 /hr
    0 hours
    0.00